Huawei 5G CPE Pro Quick Start

Quick Start

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Contents

English............................................................................ 1

Français........................................................................ 18

Deutsch.........................................................................36

Italiano......................................................................... 55

Nederlands................................................................... 73

Português..................................................................... 91

Español....................................................................... 109

i

Product overview

Power button LAN port

LAN/WAN port Power input

Ambient light strip Hi/WPS button

Wi-Fi

®

indicator

4G signal indicator

5G signal indicator SIM card slot

Reset button

English

1

Setup

1 Make sure you use the correct SIM card.

mini-SIM (2FF)

micro-SIM (3FF)

nano-SIM (4FF)

2 Open the SIM card cover.

SIM Card

3 Insert the SIM card gently into the SIM card slot in the

direction shown in the gure below until it clicks. Then close

the SIM card cover.

2

SI

M Ca

r

d

SIM Card

SIM C

ar

d

l To remove the SIM card, gently press the SIM card in

until it clicks. The card will automatically pop out.

l Do not insert or remove a SIM card when the router

is running, as this may affect performance or

damage the SIM card.

4 Connect the power adapter to the router.

MAIN

DIV

LAN1

LAN2/WAN

3

The indicators will turn on when the router has successfully

connected to a network.

5G signal indicator

Green: Strong.

Yellow: Moderate.

Red: Weak.

4G signal indicator

Green: Strong.

Yellow: Moderate.

Red: Weak.

If both the 5G signal indicator and 4G signal indicator

are off, it indicates there is no network connection.

Please refer to the FAQs in this guide.

4

Connecting to your router's Wi-Fi

network

Wi-Fi Password:YYYYYY

Wi-Fi Name:XXXXXXXXX

Wi-Fi Password

Wi-Fi Password:

Wi-Fi Name:

Once the router has connected to a mobile data network, you

can connect your computer or mobile phone to the router's

Wi-Fi network to access the Internet. Please refer to the label

on the bottom of the router for the default Wi-Fi network

name (Wi-Fi Name) and password (Wi-Fi Password).

l When the Wi-Fi indicator is steady on, Wi-Fi is enabled.

To enable or disable Wi-Fi, refer to the router's web-

based management page.

l Ensure that you promptly change the Wi-Fi network

name and password on the web-based management

page to prevent unauthorized access to your Wi-Fi

network. Once you have changed the password, you

will need to reconnect to the router's Wi-Fi network.

5

Managing your router

You can manage the router using the web-based management

page. Please refer to the label on the bottom of the router for

the default IP address, password and so on.

More information can be found in the web-based

management page.

l Ensure that you promptly change the default login

password for the web-based management page to

prevent unauthorized users from changing the router's

settings.

l You can also manage your router using the HUAWEI

SmartHome App. Scan the QR code below to

download.

6

Optional congurations

The features described in this section are for reference

purposes only. Your router may not support all of these

features.

Connecting computer

You can connect a computer to the router to access the

Internet.

MAIN

DIV

L

AN1

LAN2/WAN

Accessing the Internet through an Ethernet port

You can connect the router to a wall-mounted Ethernet port

using an Ethernet cable to connect to the Internet.

Congure the relevant settings on the web-based

management page before connecting to the Internet through

an Ethernet port. For details, please contact your carrier.

7

8

FAQs

How do I restore factory settings?

When the router is turned on, press the Reset button for

approximately 3 seconds using a pointed object until the

Ambient light strip starts to blink. Restoring factory settings

will restore the settings to the default. You can recongure

them after the router is restored.

What should I do if I forgot the Wi-Fi password

or the login password for the web-based

management page?

Restore the router to its factory settings and then use the

default Wi-Fi password and login password to try again.

What should I do if the 5G signal indicator and

4G signal indicator are off or an Internet

connection cannot be established?

1 Check if the SIM card is inserted. Refer to the Setup section

for the right size of SIM card and the right way to insert it

into the slot.

2 If the issue persists, restore the router to factory settings

and try again.

3 Contact your carrier to check if your SIM card is out of

service. If it's a new card, check if it has been activated.

What should I do if the Internet speed is slow?

1 Check the 5G signal indicator and 4G signal indicator on the

router. If both of them are red, adjust the router's direction

or move it close to a window to improve signal reception.

2 If your device is connected to the router over Wi-Fi, adjust

your device's position to receive better signal.

3 Switch to Wi-Fi 5 GHz if it is supported by your device.

4 Restart the router and your device, and try again.

9

5 Check if you have reached your data trafc limit for the

month. If so, your carrier may limit your Internet speed.

How can I connect to the router using WPS (Wi-

Fi Protected Setup)?

To connect a WPS-enabled device to your router using the

Hi/WPS button:

1 Press and hold the Hi/WPS button on the router for at least

1 second and then release, the Wi-Fi indicator starts to

blink.

2 Enable WPS on your device within 2 minutes to connect to

the router's Wi-Fi network.

Why can't I access the router's web-based

management page?

1 Ensure that your computer is connected to the router

through an Ethernet cable or Wi-Fi.

2 Ensure that your computer is set to obtain an IP address and

DNS server address automatically.

3 Restart your browser, or try using another browser.

4 If the problem persists, restore the router to its factory

settings.

Why is the content displayed on the web-based

management page not up to date?

Depending on your browser's cache, the content for your

device on the web-based management page may not be up to

date. Manually clear your browser's cache (for example, open

your browser and choose Internet Options > General >

Browsing history > Delete.) and re-launch the web-based

management page.

10

Does my router support 5 GHz Wi-Fi? How do I

connect to its 5 GHz Wi-Fi?

1 Yes. Your router supports 5 GHz Wi-Fi, which is faster and

less sensitive to interference. However, it does not penetrate

walls as well as 2.4 GHz Wi-Fi and can only be used on

devices that support 5 GHz Wi-Fi.

2 If you have enabled the feature that prioritizes 5 GHz on

your router, the 2.4 GHz and 5 GHz networks will share the

same network name and you will be automatically

connected to the faster network. If this feature is disabled,

two Wi-Fi network names will be displayed. Connect to the

Wi-Fi network ending with "_5G". You can manage this

feature in your router's web-based management page.

If you are experiencing any other issues with the

router:

1 Restart the router.

2 Restore the router to its factory settings.

3 Contact your carrier.

11

Safety information

THIS DOCUMENT IS FOR INFORMATION PURPOSE ONLY, AND

DOES NOT CONSTITUTE ANY KIND OF WARRANTIES.

LTE is a trademark of ETSI.

Wi-Fi

®

, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are

trademarks of Wi-Fi Alliance.

Privacy Policy

To better understand how we use and protect your personal

information, please read the Privacy Policy at http://

consumer.huawei.com/privacy-policy.

Software Update

By continuing to use this device, you indicate that you have

read and agree to the following content:

In order to provide better service, this device will automatically

obtain software update information from Huawei or your

carrier after connecting to the Internet. This process will use

mobile data, and requires access to your device's unique

identier (IMEI/SN) and the service provider network ID (PLMN)

to check whether your device needs to be updated.

In addition, this device supports the automatic downloading

and installation of important updates from Huawei or your

carrier in cases of emergency. This function is enabled by

default. To disable this function, please log in to the product

management website and make the corresponding changes in

the settings menu.

Safety information

l Some wireless devices may affect the performance of

hearing aids or pacemakers. Consult your service provider

for more information.

l Pacemaker manufacturers recommend that a minimum

distance of 20 cm be maintained between a device and a

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pacemaker to prevent potential interference with the

pacemaker. If using a pacemaker, hold the device on the

side opposite the pacemaker and do not carry the device in

your front pocket.

l Ideal operating temperatures are 0 °C to 40 °C. Ideal

storage temperatures are -20 °C to +70 °C. Extreme heat or

cold may damage your device or accessories.

l Keep the device and accessories in a well-ventilated and

cool area away from direct sunlight. Do not enclose or

cover your device with towels or other objects. Do not

place the device in a container with poor heat dissipation,

such as a box or bag.

l Keep the device away from sources of heat and re, such as

a heater, microwave oven, stove, water heater, radiator, or

candle.

l The device should be installed and operated with a

minimum distance of 20 cm between the radiator and your

body.

l Using an unapproved or incompatible power adapter,

charger or battery may cause re, explosion or other

hazards.

l Choose only accessories approved for use with this model

by the device manufacturer. The use of any other types of

accessories may void the warranty, may violate local

regulations and laws, and may be dangerous. Please

contact your retailer for information about the availability of

approved accessories in your area.

l The power plug is intended to serve as a disconnect device.

l For pluggable devices, the socket-outlet shall be installed

near the devices and shall be easily accessible.

l Ensure that the power adapter meets the requirements of

Clause 2.5 in IEC60950-1/EN60950-1/UL60950-1 and has

been tested and approved according to national or local

standards.

l Areas with ammables and explosives: Do not use the

device where ammables or explosives are stored (in a gas

13

station, oil depot, or chemical plant, for example). Using

your device in these environments increases the risk of

explosion or re. In addition, follow the instructions

indicated in text or symbols. Do not store or transport the

device in containers with ammable liquids, gases, or

explosives.

l Blasting Caps and Areas: Turn off your device or wireless

device when in a blasting area or in areas posted turn off

“two-way radios” or “electronic devices” to avoid

interfering with blasting operations.

l Medical devices: Please consult your doctor and the device

manufacturer to determine if operation of your device may

interfere with the operation of your medical device.

l Hospitals: Switch off your wireless device when requested

to do so in hospitals, clinics or health care facilities. These

requests are designed to prevent possible interference with

sensitive medical equipment.

l Aircraft: Switch off your wireless device whenever you are

instructed to do so by airport or airline staff. Consult the

airline staff about the use of wireless devices on board the

aircraft, if your device offers a ‘ight mode’ this must be

enabled prior to boarding an aircraft.

Disposal and recycling information

The crossed-out wheeled-bin symbol on your product, battery,

literature or packaging reminds you that all electronic products

and batteries must be taken to separate waste collection

points at the end of their working lives; they must not be

disposed of in the normal waste stream with household

garbage. It is the responsibility of the user to dispose of the

equipment using a designated collection point or service for

14

separate recycling of waste electrical and electronic equipment

(WEEE) and batteries according to local laws.

Proper collection and recycling of your equipment helps ensure

electrical and electronic equipment (EEE) waste is recycled in a

manner that conserves valuable materials and protects human

health and the environment, improper handling, accidental

breakage, damage, and/or improper recycling at the end of its

life may be harmful for health and environment. For more

information about where and how to drop off your EEE waste,

please contact your local authorities, retailer or household

waste disposal service or visit the website http://

consumer.huawei.com/en/.

Reduction of hazardous substances

This device and its electrical accessories are compliant with

local applicable rules on the restriction of the use of certain

hazardous substances in electrical and electronic equipment,

such as EU REACH, RoHS and Batteries (where included)

regulations. For declarations of conformity about REACH and

RoHS, please visit our web site http://consumer.huawei.com/

certication.

EU regulatory conformance

Statement

Hereby, Huawei Technologies Co., Ltd. declares that this device

H112-372 is in compliance with the essential requirements and

other relevant provisions of Directive 2014/53/EU.

The most recent and valid version of the DoC (Declaration of

Conformity) can be viewed at http://consumer.huawei.com/

certication.

This device may be operated in all member states of the EU.

Observe national and local regulations where the device is

used.

This device may be restricted for use, depending on the local

network.

Restrictions in the 2.4 GHz band:

Norway: This subsection does not apply for the geographical

area within a radius of 20 km from the centre of Ny-Ålesund.

15

Restrictions in the 5 GHz band:

According to Article 10 (10) of Directive 2014/53/EU, the

packaging shows that this radio equipment will be subject to

some restrictions when placed on the market in Belgium (BE),

Bulgaria (BG), the Czech Republic (CZ), Denmark (DK),

Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES),

France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV),

Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT),

Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT),

Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden

(SE), the United Kingdom (UK), Turkey (TR), Norway (NO),

Switzerland (CH), Iceland (IS), and Liechtenstein (LI).

The WLAN function for this device is restricted to indoor use

only when operating in the 5150 to 5350 MHz frequency

range.

ErP Product Information

Huawei Technologies Co., Ltd. hereby declares that its

products conform to the Energy-related Products Directive

(ErP) 2009/125/EC. For detailed ErP information and the user

manuals required by Commission Regulation, please visit:

http://consumer.huawei.com/en/certication.

Frequency Bands and Power

(a) Frequency bands in which the radio equipment operates:

Some bands may not be available in all countries or all areas.

Please contact the local carrier for more details.

(b) Maximum radio-frequency power transmitted in the

frequency bands in which the radio equipment operates: The

maximum power for all bands is less than the highest limit

value specied in the related Harmonized Standard.

The frequency bands and transmitting power (radiated and/or

conducted) nominal limits applicable to this radio equipment

are as follows: 5G NR n77/n78: 26 dBm, LTE Band

1/3/7/8/20/28/34/38/40: 25.7 dBm, LTE Band 42/43: 26 dBm,

Wi-Fi 2.4G: 20 dBm, Wi-Fi 5G: 5150-5350 MHz: 23 dBm,

5470-5725 MHz: 30 dBm.

16

Accessories and Software Information

Some accessories are optional in certain countries or regions.

Optional accessories can be purchased from a licensed vendor

as required. The following accessories are recommended:

Adapters: HW-120200X01 (X represents the different plug

types used, which can be either C, U, J, E, B, A, I, R, Z or K,

depending on your region)

The product software version is 10.0.1.1(H302SP42C00).

Software updates will be released by the manufacturer to x

bugs or enhance functions after the product has been

released. All software versions released by the manufacturer

have been veried and are still compliant with the related

rules.

All RF parameters (for example, frequency range and output

power) are not accessible to the user, and cannot be changed

by the user.

For the most recent information about accessories and

software, please see the DoC (Declaration of Conformity) at

http://consumer.huawei.com/certication.

Please visit http://consumer.huawei.com/en/support/hotline for

recently updated hotline and email address in your country or

region.

17

Présentation du produit

Bouton

d'alimentation

Port LAN

Port LAN/WAN Entrée d'alimentation

Barre de lumière

ambiante

Bouton Hi/WPS

Voyant Wi-Fi

®

Voyant signal 4G

Voyant signal 5G Logement de carte SIM

Bouton

Réinitialisation

Français

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Huawei 5G CPE Pro Quick Start

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