LW1017ERSM
LW1217ERSM
EN ENGLISH
FR FRANÇAIS
TYPE: WINDOW
www.lg.com
Copyright © 2017 - 2020 LG Electronics Inc. All Rights Reserved.
OWNER’S MANUAL
AIR CONDITIONER
Read this owner’s manual thoroughly before operating the
appliance and keep it handy for reference at all times.
*MFL70960706*
MFL70960706
Rev.02_100720
2
TABLE OF CONTENTS
TABLE OF CONTENTS
19 LG ThinQ Application
3 SAFETY INSTRUCTIONS
3 IMPORTANT SAFETY INSTRUCTIONS
8 PRODUCT OVERVIEW
8 Exterior Parts
8 Interior Parts
19 SMART FUNCTIONS
22 MAINTENANCE
22 Air Filter
23 TROUBLESHOOTING
23 Before Calling for Service
23 Normal Sounds You May Hear
27 WARRANTY
11 How to Install the Unit
11 Window Requirements
12 Preparation of Cabinet
13 Cabinet Installation
14 Unit Installation
16 OPERATION
16 Control Panel and Remote Control
17 Wireless Remote Control
18 Ventilation
18 Air Direction
18 Additional Features
9 INSTALLATION
9 Electrical Data
10 Parts Included
11 Storm Window Requirements
3 EN
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always
read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or
CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce
the chance of injury, and tell you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
injury to persons when using this product, follow basic precautions,
To reduce the risk of explosion, fire, death, electric shock, scalding or
including the following:
INSTALLATION
●Before use, the appliance must be properly installed as described in this manual.
●Contact the authorized service technician for repair or maintenance of this unit.
●Contact the installer for installation of this unit.
●The air conditioner is not intended for use by young children or invalids without supervision.
●Young children should be supervised to ensure that they do not play with the air conditioner.
The following symbols are displayed on units.
This symbol indicates that this appliance uses a flammable refrigerant. If the refrigerant is
is leaked and exposure to an external ignition source, there is a risk of fire.
This symbol indicates that the Operation Manual should be read carefully.
This symbol indicates that a service personnel should be handling this equipment with
reference to the Installation Manual.
This symbol indicates that information is available such as the Operating Manual or
Installation Manual.
4
SAFETY INSTRUCTIONS
●When the power cord is to be replaced, replacement work shall be performed by authorized
●Installation work must be performed in accordance with the National Electric Code by qualified
and authorized personnel only.
personnel only using only genuine replacement parts.
●Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
●Always plug into a grounded outlet.
●Do not under any circumstances, cut or remove the third (ground) prong from the power cord.
●When installing or moving the appliance, be careful not to pinch, crush, or damage the power
cord.
●Plug in the power plug properly.
●Do not modify or extend the power cord.
●Do not start/stop operation by plugging/unplugging the power cord.
●If the cord/plug is damaged, have it replaced by an authorized service person using authorized
replacement parts.
●Use a dedicated circuit.
●Do not disassemble or modify the product.
●Adhere to all industry recommended safety procedures including the use of long-sleeved gloves
and safety glasses.
●Use care when unpacking and installing. The edges of the product may be sharp.
●Disconnect the power cord or circuit breaker before installing or servicing the appliance.
●Keep packaging materials out of the reach of children. These materials can pose a suffocation
risk to children.
●Store and install the product where it will not be exposed to temperatures below freezing or
●Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
exposed to outdoor weather conditions.
OPERATION
●Use this appliance only for its intended purpose.
●Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a damaged cord or plug.
●Repair or immediately replace all power cords that have become frayed or otherwise damaged.
Do not use a cord that shows cracks or abrasion damage along its length or at either end.
●Do not run cord under carpets or mats where it could be stepped on and damaged.
●Keep the cord out from under heavy objects like tables or chairs.
●Do not place the power cord near a heat source.
●Do not use an adaptor or plug the product into a shared outlet.
●Do not tamper with controls.
●If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance,
●Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull
straight out from the outlet.
unplug it immediately, and contact an LG Electronics Customer Information Center.
●Do not grasp the power cord or touch the appliance controls with wet hands.
5 EN
SAFETY INSTRUCTIONS
●If water enters the product, turn off the power at the main circuit, then unplug the product and call
for service.
●If the product has been submerged, contact an LG Electronics Customer Information Center for
instructions before resuming use.
●Unplug the product when unused for long periods.
●Unplug the product before cleaning.
●In the event of a gas leak (propane gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
●This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning the use of the appliance by a person responsible for
their safety.
●The interior of the product must only be cleaned by an authorized service center or a dealer.
●Do not use solvent-based detergent on the product. Doing so can cause corrosion or damage,
product failure, electrical shock, or fire.
GROUNDING INSTRUCTIONS
●The power cord of this appliance is equipped with a three-prong (grounding) plug. Use this with
a standard three-slot (grounding) wall power outlet to minimize the hazard of electric shock. The
customer should have the wall receptacle and circuit checked by a qualified electrician to make
sure the receptacle is properly grounded. DO NOT CUT OR REMOVE THE THIRD (GROUND)
PRONG FROM THE POWER PLUG.
- Situations when the appliance will be disconnected occasionally; Because of potential safety
hazards, we strongly discourage the use of an adapter plug. However, if you wish to use an
adapter, a TEMPORARY CONNECTION may be made. Use UL-listed adapter, available from
most local hardware stores.
The large slot in the adapter must be aligned with the large slot in the receptacle to assure a
proper polarity connection.
●Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the
appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded
through the house wiring. The customer should have the circuit checked by a qualified electrician
to make sure the receptacle is properly grounded.
●Disconnect the power cord from the adapter, using one hand on each. Otherwise, the adapter
ground terminal might break. Do not use the appliance with a broken adapter plug.
- Situations when the appliance will be disconnected often; Do not use an adapter plug in these
situations. Unplugging the power cord frequently can lead to an eventual breakage of the
ground terminal. The wall power outlet should be replaced by a three-slot (grounding) outlet
instead.
6
SAFETY INSTRUCTIONS
CAUTION
To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
INSTALLATION
●Take care when installing the product that exhaust or condensation does not damage nearby
property.
●Follow installation instructions exactly to avoid excessive vibration or water leakage.
OPERATION
●This appliance is not intended for use as a precision refrigeration system. Do not use it for special
purposes such as maintaining pets, food, precision machinery, or art objects.
●When installing or moving the appliance, be careful not to pinch, crush, or damage the power
cord.
●Make sure the air inlet and outlet are free from obstructions.
●Use a soft cloth to clean the appliance. Do not use waxes, thinners, or harsh detergents.
●Do not step on or place heavy objects on top of the appliance.
●Do not operate the appliance without the filter securely installed.
●Do not drink water drained from the appliance.
●Be sure to ventilate sufficiently when the air conditioner and a heating appliance such as a heater
are used simultaneously.
●Remove the batteries if the remote control is not to be used for an extended period of time.
●Never mix different types of batteries, or old and new batteries for the remote control.
●Stop using the remote control if there is a fluid leak in the battery. If your clothes or skin are
exposed to the leaking battery fluid, wash off with clean water
●If the leaking battery fluid has been swallowed, rinse the inside of the mouth thoroughly and
consult a doctor.
●Do not recharge or disassemble the batteries.
●Clean the filter every two weeks.
●Never touch the metal parts of the air conditioner when removing the air filter.
MAINTENANCE
●Never use strong cleaning agents or solvents when cleaning the air conditioner or spray water.
Use a smooth cloth.
Do not expose people, animals, or plants to the cold or hot wind from the air conditioner for
extended periods of time.
7 EN
SAFETY INSTRUCTIONS
REFRIGERANT (FOR R32 ONLY)
WARNING
●Do not use means to accelerate the defrosting process or to clean, other than those
recommended by the manufacturer.
●
The appliance shall be stored in a room without continuously operating ignition sources (for
example: open flames, an operating gas appliance or an operating electric heater).
●
Do not pierce or burn. Be aware that flammable refrigerants may not contain an odor.
●
This unit contains flammable refrigerant and has special safety precautions not normally
associated with older units. Please follow all precautions and advisories.
CAUTION
- Use caution while handling and prevent damage to unit. Do not put any holes into product for
any reason. This can cause damage to product and prevent unit from cooling.
- Maintenance and cleaning of unit should be performed by trained personnel. Failure to properly
Service should only be performed by technicians properly trained and certified in the use of
flammable refrigerants. Any service performed by unauthorized servicers/individuals will void all
warranties.
clean unit can result in damage to the refrigeration system and or the electrical system.
-
Make certain that all the air circulation/ventilation openings are free from obstruction.
-
When storing the appliance, do not put in a room with any open flame appliances, such as gas
water heaters or furnaces. Also keep away from electric heaters. Damaged units should be
repaired before storage.
-
SAVE THESE INSTRUCTIONS
8
PRODUCT OVERVIEW
PRODUCT OVERVIEW
Exterior Parts Interior Parts
8
6
2
3
1
4
5
7
3
4
5
6
7
1
2
1
Evaporator
2
Air Guide
3
4
Brace
5
Compressor
6
Condenser
7
Base Pan
Power Cord
1
Control Panel
2
Remote Control
3
Air Filter
Vertical Air Deflector (Horizontal Louver)
Horizontal Air Deflector (Vertical Louver)
4
5
6
Front Grille
7
8
Cabinet
Air Outlet
9
INSTALLATION
INSTALLATION
Electrical Data
Power cord may include a current interrupter
device. TEST and RESET buttons are provided
on the plug case. The device should be tested on
TEST button
and then the RESET button. If the TEST button
does not trip or if the RESET button will not stay
engaged, discontinue use of the air conditioner
WARNING
●This appliance should be installed in
accordance with the National Electrical
Code.
●Use of extension cords could cause serious
injury or death.
Do not use an extension cord with this
window air conditioner.
-
Do not use surge protectors or multi-outlet
adapters with this window air conditioner.
-
●Never push the TEST button during
operation. Doing so can damage the plug.
Do not remove, modify, or immerse this
plug. If this device trips, the cause should
be corrected before further use.
-
CAUTION
●The conductors inside this cord are
surrounded by shields, which monitor
leakage current. These shields are not
grounded. Periodically examine the cord
for any damage. Do not use this product
in the event the shields become exposed.
Avoid shock hazard. This unit cannot be
user-serviced. Do not open the tamper-
resistant sealed portion. All warranties and
performance will be voided. This unit is not
intended to be used as an ON/OFF switch.
Use Wall Receptacle Power Supply
Use 15 A, time
delay fuse or 15 A,
circuit breaker.
Standard 120 V, 3-wire
grounding receptacle rated
15 A / 120 VAC / 60 Hz
for 120 V
EN
a periodic basis by first pressing the
and contact a qualified service technician.
10
INSTALLATION
Tools Needed
Phillips-head
screwdriver
Adjustable wrench
Tape measure Pencil
Parts Included (Appearance May Vary)
Level Gloves
Scissors or
Cutting knife
Type 'A' Screws
(14)
Type 'B' Screws
(3)
Type 'C' Screws
(5)
Bolts
(2)
Lock Nuts
(2)
Heatproof foam (2)
(Adhesive backed)
Right curtain
panel
Left curtain
panel
Foam strip
(Non-adhesive)
Foam-PE (2)
(Adhesive backed)
Frame guide (2)
Window locking
bracket
Sill support (2)
This unit is designed for installation in standard
double hung windows with actual opening widths
from 27" to 39" (686mm to 991mm).
The top and bottom window sashes must open
sufficiently to allow a clear vertical opening of 16"
(406mm) from the bottom of the upper sash to the
inside sill.
●
27" to 39"
16" (406mm) min
1
To prevent vibration and noise, make sure
the unit is installed securely and firmly.
4
Install the unit slightly tilted so the back is
slightly lower than the front (about 1/2"
(12.7mm)). This will force condensed water
to flow to the outside.
5
Install the unit with the bottom between
30"~60" (762mm~1524mm) above the floor
level.
2
Install the unit out of direct sunlight.
3
Fence
Awning
Heat
radiation
Cooled air
CAUTION
●
There should be no obstacles, such as a
fence or wall, within 20" (508mm) from the
back of the cabinet because it will prevent
heat radiation of the condenser.
Restriction of outside air will greatly reduce
the cooling efficiency of the air conditioner.
DO NOT cover or block any of the side and
top louvers. All side louvers of the cabinet
must remain exposed to the outside of the
structure and unobstructed.
●
This product is a window air conditioner.
As such, a standard single-hung or double-hung
window is required for proper installation.
Non-window installations, including using sleeves
or wall openings, and other installation methods
are not recommended.
1
2
If necessary, attach another 2" x 2"
(50.8mm x
50.8mm)
wood strip flush against the back of
the inner sill.
Windows that include a storm window frame
may prevent the air conditioner from tilting
down toward the outside to drain properly.
For proper drainage, attach a 2" x 2" (50.8mm x
50.8mm) piece of wood to the inner sill, trimmed
to a length which fits inside the window frame.
The top of the wood shim must be at least 1 1/4"
(38.1mm) higher than the top of the storm
window frame. Attach the wood securely to the
sill with nails or screws.
NOTE
●
All supporting parts should be secured to firm
wood, masonry, vinyl, fiberglass, or metal.
Storm Window Requirements
Window Requirements
How to Install the Unit
11 EN
INSTALLATION
About
Over
1/2″ (12.7mm)
20″ (508mm)
(762mm~1524mm)
30″~60″
(686mm to 991mm)
Indoors
Inner Sill
Nail or screw
Outer Sill
Storm
Window Frame
Wood Strip Mounted
on Top of Inner Sill
1 1/4” (38.1mm) higher
than storm window frame
Outdoors
12
INSTALLATION
4
5
Upper Panel Guide
Right Curtain Panel
Left Curtain Panel
Lower Panel
Guide
Insert the top and bottom rails of the curtain
panels into the upper and lower panel
guides.
CAUTION
The lower panel guides are easily broken.
Be careful with them when installing the
cabinet.
●
6
Fasten the curtain panels to the unit with 8
type A screws.
Fasten the screws behind the curtain panel.
Preparation of Cabinet
1
Remove 4 screws which fasten the cabinet
at both sides and at the back. (Keep the
screws for later use.)
Shipping
Screws
CAUTION
●The unit is heavy. To prevent injury, use
proper lifting techniques when pulling unit
forward from cabinet. Obtain assistance
from another person if possible.
3
Cut the window sash seals (Foam-PE)
to the proper length. Peel off the backing
and attach the adhesive-backed foam to
the underside of the window sash and the
bottom of the window frame.
Foam-PE
(Adhesive backed)
2
Slide the unit from the cabinet by gripping
the base pan handle and pulling forward
while bracing the cabinet.
Insert the hooks on the lower panel guides
into the slots on the bottom of the cabinet.
Make sure that the flanges on the lower
panel guides will face toward the inside of
the room.
Hook
Indoor
Screws
(Type A)
Screws
(Type A)
NOTE
Use a long screwdriver to make installing
the screws easier.
●
13 EN
INSTALLATION
4
5
Install the cabinet with a slight tilt (about 1/2”
(12.7mm)) downward on the outside.
Use the bolt and nut to adjust the tilt of the
cabinet.
CAUTION
Do not drill a hole in the bottom pan.
The product is designed to operate with
approximately 1/2” (12.7mm) of water in the
bottom pan. There is no need to add water
if the pan is dry.
●
Screws (Type A)
Cabinet Track Holes
Indoor
Outdoor
about 1/2”
(12.7mm)
Cabinet
3
Loosely assemble each sill support.
Sill Support
Nut
Bolt
If the distance to the outer window sill is
not that deep, you may not need the bolt
and nut.
NOTE
●
Cabinet Installation
1
Open the window. Mark a line on the center
of the inside sill.
Carefully place the cabinet in the window and
align the center hole on the cabinet bottom
front with the center line on the sill.
2
Pull the bottom window sash down behind
the upper guide until It meets the cabinet.
Center Line
Outside Sill
Inside Sill
Center Hole
Inside Sill
Upper Panel
Guide
Window Sash
Do not pull the window sash down so
tightly that the movement of the curtain
panels is restricted.
NOTE
●
Use 2 type A screws to attach a sill support
to the cabinet track holes on one side. Use
the cabinet track holes that will place the sill
support nearest to the outer edge of the sill.
The longer side of the sill support should be
facing outside the window.
Repeat with the second sill support on the
opposite side of the cabinet.
14
INSTALLATION
2
Cut the non-adhesive foam strip to the
proper length and insert it between the
upper window sash and the lower window
sash.
Foam Strip
(Non-adhesive)
3
Window Locking Bracket
CAUTION
●
The unit is heavy. Use an assistant to help lift the
unit and set it in place. Lifting and maneuvering
the unit by yourself could result in injury.
●
Hold the unit firmly in place until the window
frame is lowered to meet the top surface of the
unit directly behind the upper guide. If the unit
falls from the window, it could cause personal
injury or property damage.
8
7
Pull each curtain panel out until it meets the
window sash track.
Front Angle
Sash Track
Upper Panel
Guide
Inside Window Sill
6
Sash Track
Front Angle
Screws (Type B)
Mount the cabinet to the window sill using
3 type B screws in the holes on the front
angle.
Screws
(Type C)
Screw
(Type C)
Screw
(Type C)
To prevent broken glass or damage to
windows, on vinyl or other similarly
constructed windows, attach the window
locking bracket with a type C screw.
Vinyl
Wood
1
Unit Installation
With the aid of an assistant, slide the unit
into the cabinet. Do not push on the
controls or the finned coils. Reinstall the
screws removed from the cabinet sides in
step 1 of preparation of cabinet.
Use a screwdriver or power drill to attach
the curtain panels to the window sashes
by inserting 4 type C screws into the
sashes through the panel holes shown in
the figure below.
15 EN
INSTALLATION
5
6
NOTE
Guide the lever carefully through the grille
as you push it in.
●
NOTE
●
See the Electrical Data section for
information on attaching the power cord
to an electrical outlet.
●
Heatproof Foam
H
Heatproof foam improves the cooling
capability of the air conditioner.
4
Before installing the front grille, fold out the
vent control lever located to the left
of the control panel, as shown below.
W1
(Adhesive Backed)
W2
Connect the wire harness before
assembling the front grille.
Attach the front grille to the cabinet by
inserting the tabs on the grille into the
slots on the front top of the cabinet.
Push the grille in until it snaps into place.
Insert 2 type A screws through the front
grille.
8
After the air conditioner is installed,
measure the curtain panel on each side
and cut the adhesive-backed heatproof
foam to fit each panel. The size of the
panels may differ. Remove the backing
from the heatproof foam and attach the
foam to the curtain panels.
W1
W2
7
Remove air filter from the front grille by
pulling the filter forward and then up
slightly.
W
H
W
H
H
16
OPERATION
OPERATION
Control Panel and Remote Control
Remote Control
5
Wi-Fi (Wi-Fi Model Only)
Enables connection of the air conditioner to
the home Wi-Fi.
1
Power
Press to turn the air conditioner ON or OFF.
2
Fan Speed
Press to set the fan speed to Low (F1),
Medium (F2), or High (F3).
3
Delay ON/OFF Timer
Delay ON - When the air conditioner is off,
set it to automatically turn on from 1 to 24
hours later, at its previous mode and fan
settings.
Delay OFF - When the air conditioner is on,
set it to automatically turn off from 1 to 24
hours later.
NOTE
NOTE
●Each press of the Timer button advances
the timer by 1 hour. After the last press
the display returns to the temperature
setting.
4
Operation Mode
Press the Mode button to cycle between
4 types of air conditioner operation:
Energy Saver / Cool / Fan / Dry.
Cool
Fan - In this mode the fan circulates air
but the compressor does not run. Use
the Fan Speed button to set fan speed to
High, Medium or Low. In this mode, you
cannot adjust the set temperature.
Dry - This mode is ideal for rainy and
damp days to dehumidify the room rather
than cooling it significantly. Humidity is
removed from the room by the combination
of compressor operation and the fan speed
fixed at Low. The compressor and fan turn
off once the set temperature is reached.
Fan speed cannot be adjusted in Dry mode.
1
4
2
7
3
- This mode is ideal on hot days to
cool and dehumidify the room quickly. Use
the Temp
buttons to set the desired
room temperature and use the Fan Speed
button to set the desired fan circulation
speed.
Energy Saver - In this mode the
compressor and fan turn off when the set
temperature is achieved. Approximately
every 3 minutes the fan turns on to allow
the unit sensor to accurately determine if
more cooling is needed.
●The feature may be changed according to the type of model.
4 3 2
1
7
65
17 EN
OPERATION
6
7
Temperature Control
The thermostat monitors room temperature
to maintain the desired temperature. The
thermostat can be set between 60 °F–86 °F
(16 °C–30 °C). Press
or arrows to
increase or decrease temperature setting.
NOTE
●Auto Restart: If the air conditioner turns off due
to a power outage, it will restart automatically
once the power is restored, with the same
settings as were set before the unit turned off.
●Energy Saver: The unit defaults to the Energy
Saver mode each time the unit is switched on
except in Fan mode or when power is restored
after an electrical power outage.
●The remote control will not function properly if
the AC infrared sensor is exposed to direct light
or if there are obstacles between the remote
control and the air conditioner.
Wireless Remote Control
Inserting Battery
1
Push out the cover on the back of the
remote control with your thumb.
2
With the plus and minus poles facing as
marked, insert one new AAA 1.5 V
battery.
3
Reattach the cover.
NOTE
●One new battery is supplied with the air
conditioner for use in the remote control.
●Do not use a rechargeable battery. Make sure
that the battery is new.
●In order to prevent discharge, remove the
battery from the remote control if the air
conditioner is not going to be used for an
extended period of time.
●Keep the remote control away from extremely
hot or humid places.
●To maintain optimal operation of the remote
control, the remote sensor should not be
exposed to direct sunlight.
Clean Filter
The Clean Filter LED lights up to notify you
that the filter needs to be cleaned. After
cleaning the filter, press
Temp
and
together on the control panel to turn off the
Clean Filter light.
NOTE
●The filter reset must be done using the
control panel, not the remote control.
●This feature is a reminder to clean the air
filter for more efficient operation. The LED
light turns on after 250 hours of operation.
18
OPERATION
Close Open
Air Direction
Adjusting Horizontal Airflow
Direction
Adjusting Vertical Airflow
Direction
Ventilation
Push the ventilation lever in to the closed position
to maintain the best cooling performance. Pull
the ventilation lever out to open the vent and
draw fresh air into the room.
Airflow can be adjusted by changing the direction
of the air conditioner’s louvers.
The horizontal airflow is adjusted by moving the
levers of the vertical louvers to the left or right.
Touch the horizontal louvers to adjust the airflow
up or down.
NOTE
●When the weather is extremely hot, the unit
may turn off automatically to protect the
compressor.
Additional Features
Slinger Fan
This air conditioner is equipped with a slinger
fan. (See drawing.)
The fan’s outer ring picks up the condensed
water from the base pan if the water level gets
high enough. The water is then picked up by the
fan and expelled through the condenser, making
Ring
the air conditioner more efficient.
SMART FUNCTIONS
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
Communicate with the appliance from a
smartphone using the convenient smart features.
the or ThinQ logo
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a
long time to register or installation may
fail.
2
Turn off the Mobile data or Cellular Data
on your smartphone.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the Wi-Fi connection, check that
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG ThinQ is not responsible for any network
connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work
properly depending on the Internet service
provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID) should be
a combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the
manufacturer.
• If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
LG ThinQ Application
This feature is only available on models with
LG ThinQ Application Features
If you experience a problem while using the
appliance,this smart diagnosis feature will help
you diagnose the problem.
Smart Diagnosis
Allows you to set various options on the
appliance and in the application.
Settings
Before Using LG ThinQ Application
TM
NOTE
• If you change your wireless router, internet
service provider, or password, delete the
registered appliance from the LG ThinQ
application and register it again.
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
SMART FUNCTIONS
19 EN
Installing the LG ThinQ
Application
Search for the LG ThinQ application from
the Google Play Store or Apple App Store on a
smartphone. Follow instructions to download
and install the application.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to [email protected]. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.
Smart Diagnosis
This feature is only available on models with the
or logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
TM
●
For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
●
The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose
Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
●
Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions provided in the LG
Thi
nQ application.
TM
20
SMART FUNCTIONS
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dans d''autres langues
- English: LG LW1217ERSM Owner's manual
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LG LW8016ER Le manuel du propriétaire
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LG LW1017ERSM Le manuel du propriétaire
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LG LW1016ER Le manuel du propriétaire
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LG LW6017R Le manuel du propriétaire
