NAPOLEON NEFI18H Le manuel du propriétaire

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EN
W415-1654 / B / 10.24.16
FR
PG
23
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.
INSTALLATION AND
OPERATING INSTRUCTIONS
1.16F
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone (705)721-1212 • Fax (705)720-9081 • www.napoleonfi replaces.com •[email protected]
SAFETY INFORMATION
!
WARNING
If the information in these instructions
are not followed exactly, a fi re may result
causing property damage, personal injury
or loss of life.
- Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any
other appliance.
$10.00
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA C22.2 No-46 / UL 1278
NEFI18H
ELECTRIC LOG SET INSERT
EN
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2
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.
TABLE OF CONTENTS
1.0 INTRODUCTION 3
1.1 DIMENSIONS 4
1.2 LISTING APPROVALS 5
1.3 GENERAL INSTRUCTIONS 5
1.4 RATING PLATE INFORMATION 6
1.5 LABEL LOCATION 6
2.0 LOCATING LOG SET 7
2.1 UNPACKING AND TESTING LOG SET 7
2.2 GROUNDING LOG SET 7
3.0 INSTALLATION 8
3.1 LOG SET INSTALLATION 8
3.1.1 INSTALLING LOG SET INTO EXISTING FIREPLACE 8
3.1.2 INSTALLING LOG SET INTO MANTEL 9
3.2 HARD WIRING INSTALLATION 10
4.0 OPERATING INSTRUCTIONS 11
4.1 OPERATING CONTROL PANEL 11
4.2 OPERATING BY REMOTE CONTROL 12
4.3 REMOTE BATTERY INSTALLATION 12
5.0 FINISHING 13
5.1 NEFI18H LOG PLACEMENT 13
5.2 CHARCOAL EMBER PLACEMENT 14
6.0 WIRING DIAGRAM 15
7.0 REPLACEMENT PARTS 16
7.1 NEFI18H OVERVIEW 16
8.0 TROUBLESHOOTING 18
9.0 WARRANTY 19
10.0 NOTES 20
Batteries must be disposed of according to the local laws and regulations. Some batteries may be
recycled, and may be accepted for disposal at your local recycling center. Check with your municipality
for recycling instructions.
EN
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3
1.0 INTRODUCTION
!
WARNING
3.7C
THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF
CONTACTED.
Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause re or injury.
Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before
servicing. To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
Do not install damaged, incomplete or substitute components.
Do not burn wood or other materials in this appliance.
Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier
is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
Clothing or other ammable material should not be placed on or near the appliance.
Due to high temperatures, the appliance should be located out of traf c and away from furniture and
draperies.
Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot
surfaces.
Even after the appliance is out, the glass and/or screen will remain hot for an extended period of time.
Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the oor.
Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
It is imperative that the control compartments, circulating blower and its passageway in the appliance
and are kept clean. The appliance should be inspected before use and at least annually by a quali ed
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and
other ammable vapors and liquids.
Under no circumstances should this appliance be modi ed.
Do not use this appliance if any part has been under water. Immediately call a quali ed service technician
to inspect the appliance and to replace any part of the control system which has been under water.
Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the
glass should be done by a licensed or quali ed service person.
Do not strike or slam shut the appliance glass door.
Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
Servicing should be done only while the appliance is disconnected from the power supply circuit.
Always unplug appliance when not in use.
Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination,
electrical or mechanical adjustment, or repair.
Do not use outdoors.
Never locate appliance where it may fall into a bathtub or other water container.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord
away from traf c area and where it will not be tripped over.
Connect to properly grounded outlets only.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an
electric shock or re, or damage the appliance.
To prevent a possible re, do not block air intakes or exhaust in any manner. Do not use on soft
surfaces, like a carpet, where openings may become blocked.
Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or
relocatable power tap (outlet/power strip).
Ensure clearances to combustibles are maintained when building a mantel or shelves above the
appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting,
discolouration or damage to decorations, a T.V. or other electronic components.
EN
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4
1.1 DIMENSIONS
4 5/8"
117mm
13 1/2"
343mm
10"
254mm
13"
331mm
18"
457mm
16 9/16"
1 3/8"
421mm
34mm
FRONT VIEW RIGHT SIDE VIEW TOP VIEW
HARDWIRE JUNCTION BOX
OR POWER CORD
EN
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5
4.8B
A. Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the
outlet are on.
B. The appliance may emit a slight, harmless odour when rst used. This odour is normal and it is caused
by the initial heating of internal appliance elements and will not occur again.
C. If your appliance does not emit heat, consult the operation section of this manual for further
information.
D. Use with a CSA- or UL-certi ed surge protector.
E. Do not route the power cord directly underneath the appliance.
This electric appliance meets the construction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.
!
WARNING
READ THESE INSTRUCTIONS COMPLETELY BEFORE BEGINNING INSTALLATION. FAILURE TO
FOLLOW THEM COULD CAUSE AN APPLIANCE MALFUNCTION RESULTING IN SERIOUS INJURY
AND/OR PROPERTY DAMAGE.
ALL ELECTRIC APPLIANCES HAVE HOT AND ARCING OR SPARKING PARTS INSIDE. DO NOT USE
IT IN AREAS WHERE GASOLINE, PAINT OR FLAMMABLE LIQUIDS ARE PRESENT.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE OPTIONAL
ACCESSORIES LISTED IN THESE INSTRUCTIONS. USE OF OPTIONAL ACCESSORIES NOT
SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE WARRANTY AND/OR
RESULT IN A SAFETY HAZARD.
DO NOT OPEN. RISK OF ELECTRIC SHOCK. NO USER-SERVICEABLE PARTS INSIDE.
DO NOT USE DAMAGED ELECTRICAL CORDS.
SERVICING SHOULD BE DONE ONLY WHILE THE APPLIANCE IS DISCONNECTED FROM THE
POWER SUPPLY CIRCUIT.
TO PREVENT ELECTRIC SHOCK MATCH THE WIDE BLADE OF PLUG TO WIDE SLOT OF
RECEPTACLE AND FULLY INSERT.
1.2 LISTING APPROVALS
This log set has been tested in accordance with the CSA and
UL Standards for fi xed and location-dedicated electric room
appliances in the United States and Canada. If you need
assistance during installation, please contact your local dealer.
NOTE: This log set must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest
edition in the United States or the Canadian Electric Code,
CSA C22.1 in Canada.
Model Number
NEFI18H
Description
18" Electric
Logset Insert
Voltage
120V AC
Watts
1500W
Amps
15 AMP Ground-
ed Circuit
Appliance Width
18" (457mm)
Appliance Height
13.5"
(343mm)
Appliance Depth
13" (330mm)
Net Weight
22.5lbs (10.2kg)
Gross Weight
27.6lbs (12.5kg)
1.3 GENERAL INSTRUCTIONS
As with most electronic devices, your new log set has been designed to operate at temperatures between 5°C
(41°F) and 35° C (95°F). During the colder winter months, allow the log set to reach room temperature before
turning it on.
EN
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6
1.4 RATING PLATE INFORMATION
W385-2143
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 1278 /
HOMOLOGUÉ SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICAINES:CSA 22.2 NO. 46 UL 1278
FOYER À ÉLECTRIQUE. HOMOLOGUE POUR
INSTALLATION DANS UNE CHAMBRE A
COUCHER, UNE SALLE DE BAIN ET UN STUDIO.
APPROPRIE POUR INSTALLATION DANS UNE
MAISON MOBILE.
ELECTRIC FIREPLACE. SUITABLE FOR
BEDROOM AND BED-SITTING ROOM
INSTALLATION. SUITABLE FOR MOBILE
HOME INSTALLATION.
VOLTAGE: 120 VAC TENSION: 120VCA
FREQUENCY: 60Hz FRÉQUENCE: 60Hz
POWER: 1500W PUISSANCE: 1500W
DATE CODE: XXXXX CODE DE DATE:
DESIGNED IN NORTH AMERCIA
BY WOLF STEEL LTD.
MADE IN CHINA
FABRIQUE EN CHINE
WOLF STEEL LTD.
24 NAPOLEON ROAD,
BARRIE, ON, L4M 0G8 CANADA
SERIAL NUMBER/NO. DE SERIE:
NEFI18
DESIGN AMERIQUE DE NORD
PAR WOLF STEEL LTD.
MASTER CONTRACT: 161746
CONTRAT-CADRE: 161746
MODEL / MODÈLE:
NEFI18H
INSTALLER: It is your responsibility to check off the appropriate box on the rating plate according to
the model of the appliance.
For rating plate location, see “LABEL LOCATION” section.
This illustration is for reference only. Refer to the rating plate on the log set for accurate information.
NOTE: The rating plate must remain with the appliance at all times. It must not be removed.
1.5 LABEL LOCATION
CAUTION LABEL
(W385-1945)
"DO NOT COVER"
LABEL (W385-1946)
WARNING
LABEL
(W385-1943)
FRONT
RIGHT SIDELEFT SIDE
WARNING LABEL
(W385-1944)
RATING PLATE WITH
SERIAL NUMBER
NEFI18H (W385-2143)
NOTE: Do not use the log set during mobile home transportation.
ATTENTION
LABEL
(W385-2133)
SAMPLE
DARDDARD
S ET AMÉRIET AMÉR
FOYER À ÉLECT
FOYER À ÉLECT
INSTALLATIONTALLATION
COUCHER,CHER
APPROPAPPROP
OLTAGE:LTAGE:
12
0
VA
C
120 VAC
FREQUENCY:QUENCY:
60Hz 60H
P
OWER
:POWER:
150 150
D
ATE CODE:
DATE CODE:
GNED IN NORTH AMGNED IN NORTH A
BY WOLF SBY WO
MAM
NADA
NADA
S
PL
PL
L
P
P
PL
PL
P
P
PL
PL
PL
PL
66
C
AM
P
DEL / MODÈLE:
MODÈLE:
HARD WIRING
LABEL
(W385-2003)
EN
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7
!
WARNING
2.0 LOCATING LOG SET
2.1 UNPACKING AND TESTING LOG SET
Carefully remove the appliance from the box and remove the support brackets. Prior to installing the
appliance, remove all packaging material and test to make sure the appliance operates properly by plugging
the power supply cord into a conveniently located 120V, 15 Amp minimum grounded outlet.
2.2 GROUNDING LOG SET
DUE TO HIGH TEMPERATURES, THIS ELECTRIC APPLIANCE SHOULD BE LOCATED OUT OF
TRAFFIC. KEEP COMBUSTIBLE MATERIALS SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS,
CLOTHES AND CURTAINS AT LEAST 36" FROM THE FRONT OF THE APPLIANCE.
NEVER LOCATE THIS ELECTRIC APPLIANCE WHERE IT MAY FALL INTO A BATHTUB OR OTHER
WATER CONTAINER.
WEAR SAFETY GLOVES AND SAFETY GLASSES FOR PROTECTION DURING INSTALLATION AND
MAINTENANCE.
TO PREVENT CONTACT WITH SAGGING OR LOOSE INSULATION, THE ELECTRIC APPLIANCE
MUST NOT BE INSTALLED AGAINST VAPOR BARRIER OR EXPOSED INSULATION. LOCALIZED
OVERHEATING COULD OCCUR AND A FIRE COULD RESULT.
DO NOT EXPOSE THE ELECTRIC APPLIANCE TO THE ELEMENTS (SUCH AS RAIN, ETC.)
96.1
GROUNDING METHODS
METAL SCREW
(A)
NOT ALLOWED IN CANADA
GROUNDING
MEANS
ADAPTER
GROUNDING PIN
COVER OF
GROUNDED
OUTLET BOX
(C)
(B)
This appliance is
f
or use on 120 volts. The cord has a plug
as shown in (A). An adapter as shown in (C) is available for
connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding plug extending from the
adapter must be connected to a permanent ground such as
a properly grounded outlet box. The adapter should not be
used if a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove
plug from outlet.
NOTE: Must be connected to a dedicated 15 amp circuit.
The use of an extension cord is NOT permitted.
EN
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8
3.0 INSTALLATION
NOTE: Follow all National and local electrical codes.
!
WARNING
RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE CORD TO AVOID
TRIPPING OR SNAGGING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY. DO NOT RUN
CORD UNDER CARPETING. DO NOT COVER CORD WITH THROW RUGS, RUNNERS OR THE LIKE. ARRANGE CORD
AWAY FROM TRAFFIC AREAS AND WHERE IT WILL NOT BE TRIPPED OVER.
RISK OF FIRE! TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. DO NOT
USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.
RISK OF FIRE! DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.
THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES.
USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE
WARRANTY AND/OR RESULT IN A SAFETY HAZARD.
IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.
HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE
HAZARD.
DO NOT RUN THE POWER CORD HORIZONTALLY, DIRECTLY BELOW THE APPLIANCE.
68.5A
Do not install the
log set into a cavity
smaller than that
referenced in the
table.
HEIGHT WIDTH DEPTH
LOG SET A B C
NEFI18H 14"
(356mm)
18"
(472mm)
14"
(356mm)
A
B
C
3.1 LOG SET INSTALLATION
The log set can be installed in any location. It is suggested to install the log set into an existing fi replace or a
wood mantel for aesthetic purposes. When installed, ensure the log set is stable and not apt to tip.
Select a suitable location that is not susceptible to moisture and is away from drapes, furniture, and high
traffi c areas.
3.1.1 INSTALLING LOG SET INTO EXISTING FIREPLACE
MINIMUM FIREPLACE CAVITY SIZE
A. The log set insert must be installed in an opening with the minimum cavity sizes shown below:
NOTE: Seal all chimney drafts with non-combustible materials to prevent any chimney debris from
falling onto the log set. Cap the top of the chimney fl ue to prevent rain from entering.
Plug the log set into an outlet which has a 15Amp, 120V rating. If it is necessary to hard wire the log set, see
"HARD WIRING INSTALLATION" section.
WARNING: Due to the high temperatures, do not use existing fi replace doors which close or seal off
the log set. If installed behind any fi replace door, allow heat to be exhausted. If using existing screens,
the screen must provide adequate airfl ow in front of the log set.
B. Place the log set in a position which provides optimum fl ame performance. To achieve fl ame
effect, the log set should be 2" away from the rear wall.
NOTE: Clean fi replace prior to installing log set to prevent debris and/or ash from entering the heater.
EN
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Fig. 2
3.1.2 INSTALLING LOG SET INTO MANTEL
A. Lift the log set up and insert into the opening. Do not push or slide the bottom of the log set on the
oor base (Figure 1).
B. Set the log set down and into place (Figure 2).
NOTE : To achieve fl ame effect, the log set should be 2" away from the rear wall.
MANTEL
STEP 3:
SET APPLIANCE
MANTEL
DO NOT SLIDE LOGSET
NE GLISSEZ PAS L'APPAREIL
!
!
STEP 1: LIFT
STEP 2: INSERT
NOTE: To prevent damaging the base of the mantel, carefully lift the log set into the mantel while
avoiding contact with the front edge of the mantel base.
Fig. 1
NOTE: To aid with
moving the appliance,
leave enough wire so
that the log set can
be removed from the
enclosure without
disconnecting the
power supply. If
servicing, shut off
power supply.
A. Remove the securing screws (2) from the electrical cover plate, located on the rear of the log set.
B. Add an electrical box connector and feed the supply wires through the 7/8" (22mm) hole.
C. Separate the black, white and green wires that have the wire nuts on them.
D. Remove the wire nuts and secure the black wire (power L1) to the black (power L1) lead of the
power supply. Connect the white wire from the appliance to the white (neutral) wire from the
power supply. Connect the green wire to the ground wire.
E. Resecure the cover plate.
BLACK
WHITE
BLACK
WHITE
4
6
1
1
-
:
1
0
8
&
3
+
6
/
$
5
*
0
/
'
*
3
&
1
-
"
$
&
GREEN
GREEN
(L1)
(N)
(G)
WIRE NUT
EN
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10
BLACK
WHITE
GREEN
GREEN
BLACK
WHITE
HARD WIRING CONNECTION
If it is necessary to hard wire the appliance, a qualifi ed electrician must remove the cord connection, and wire
directly to the household wiring. The wire and power supply breaker must be rated for 120V and a minimum
of 15 Amps.
This log set must be electrically connected and grounded in accordance with local codes, if hard wired. In
the absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or the
current ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.
!
WARNING
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED
SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
NOTE: There are 3 wires from the appliance junction; white (neutral), black (power L1) and green
(ground) that connect to 120V power supply (breaker panel), see below.
White, Green and
Black wires:
Connect to 120V
power supply.
3.2 HARD WIRING INSTALLATION
BLACK
WHITE
GREEN
POWER
Turns the appliance ON/OFF.
FLAME & EMBER LIGHT
CONTROL
HEATER CONTROL
TIMER
TEMPERATURE
CONTROL
Controls Flame brightness and the Ember Light.
5 Settings: Flame & Ember off (FO), Ember on but Flame
off (LL), small Flame & Ember (F1), medium Flame &
Ember (F2), brightest Flame and Ember (F3).
Default setting is (F3).
Turns the Heater and Blower ON/OFF.
4 Settings: Heater & Blower off (HO), Blower on (BL), low
heat (H1), high heat (H2).
Default setting is (HO).
Timer can be programed to run appliance for specific
lengths of time (30mins. minimum to 6hrs maximum).
Default setting is Timer de-select.
Press and hold the Timer button for 5 seconds. This
will change the button to Temperature Control, or vice
versa. There are 7 temperature settings (61
°F, 64°F, 70°F,
75
°F, 81°F, 85°F and OFF).
Default setting is de-select Temperature Control.
F° / C° SWITCH
Hold 5
seconds
To change temperature format, Fahrenheit or Celsius.
Press and hold the Flame button for 5 seconds.
Default setting is Fahrenheit.
HEATER LOCK
Hold 5
seconds
Heater button can be locked or unlocked by holding the
Heater button for 5 seconds.
Default setting is heater unlock
Hold 5
seconds
EN
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11
4.0 OPERATING INSTRUCTIONS
Once the log set has been plugged into a grounded electrical outlet or hard wired to a dedicated grounded
120V power supply, it is ready to operate.
ATTENTION: Ensure the house circuit breakers for the power supply are turned on. When initially
connecting the appliance into a power source, the appliance will perfom an LED check. The appliance
will fl ash on and off for 5 seconds then remain off until turned on by control panel or remote.
The Control Panel is located on the front of the log set.
4.1 OPERATING CONTROL PANEL
EN
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4.2 OPERATING BY REMOTE CONTROL
!
WARNING
TO AVOID DANGER OF SUFFOCATION KEEP THE PACKAGING BAG AWAY FROM BABIES AND
CHILDREN. DO NOT USE IN CRIBS, BED, CARRIAGES OR PLAY PENS. THIS BAG IS NOT A TOY.
KNOT BEFORE THROWING AWAY.
A. The power button can be used to turn the log set on/off. Pressing
this button activates the power to the log set. Pressing the
power button again will turn off the log set. The ember and log will
fade after 4 seconds after turning off the log set.
B. To adjust the fl ame brightness and ember log light, press the fl ame
button . There is one ember log light and three fl ame brightness
levels to cycle through and then an off setting (LL, F1, F2, F3 and
then F0). F3 is the brightest fl ame level, LL is the ember log light
only.
C. To control the thermostat function, press the thermostat
button . There are 7 temperature settings (61°F, 64°F, 70°F, 75°F,
81°F 85°F and off). The default setting will display Fahrenheit. Press
the thermostat button to cycle through the settings. Once you have
selected the desired temperature, the heater will automatically
operate until that temperature is reached. When the room
temperature is 2 degrees lower than the temperature setting, the
heater will turn on.
D. To activate the heater and blower, press the heater button , the
blower will turn on. Press the heater button again to set desired low
or high heat temperature; press the heater button again to turn off
the heater.
E. The timer controls all operating modes of the log set. To activate the
timer, press the timer button , the icon will illuminate and the time will appear on the LED display.
To choose the desired time, continue to press the timer button, there are 8 settings (30mins,1h, 2h,
3h, 4h, 5h, 6h and off). The fi replace will turn off at the setting time.
F. To turn off the log set, press the power button once on the remote, or press the power button once
on the control panel on the appliance.
NOTE: This handheld remote control must remain within 6 meters or 19 feet of the log set to be
effective.
NOTE: When operating the remote control, it must be directed towards the front center of the log set.
4.3 REMOTE BATTERY INSTALLATION
1. To replace the existing battery, remove the battery
holder.
2. To remove the battery holder, turn remote onto
front side and press the left side lever towards the
center while pulling the battery holder out using the
slot provided.
3. Replace existing battery, type CR 2025, with a
new battery and reinstall the battery holder into the
remote by sliding it into position, as shown.
4. Battery cover is secure onto the remote control
when a "CLICKING" noise is heard.
REMOTE
(REAR SIDE)
BATTERY (CR 2025)
BATTERY COVER
EN
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5.0 FINISHING
!
WARNING
POWER SUPPLY SERVICE MUST BE COMPLETED PRIOR TO FINISHING TO AVOID
RECONSTRUCTION.
HEAT VENTS AND AIR OPENINGS CANNOT BE COVERED IN ANY CIRCUMSTANCES.
Place the log (#3) into the groove. Ensure the log
is secure, as shown.
Place log (#4) into the groove. Ensure the log is
secure, as shown.
#1
#2
PIN
5.1 NEFI18H LOG PLACEMENT
3 4
#3
#4
1 2
PIN
Place the log (#1) onto the pins. Ensure the log is
secure onto the pins, as shown.
Place the log (#2) onto the pins. Ensure the log is
secure onto the pins, as shown.
EN
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14
A. Place the charcoal ember around the front and sides of the fi rebox, as indicated on the diagram
below.
Fine dust found in the bottom of the bag should not be used.
NOTE: DO NOT BLOCK AIR INTAKE OPENING AND OUTLET WITH CHARCOAL EMBERS.
CHARCOAL
EMBERS
OUTLET
OPENING
AIR INTAKE
OPENING
5.2 CHARCOAL EMBER PLACEMENT
!
WARNING
TO AVOID DANGER OF SUFFOCATION, KEEP THE PACKAGING BAG AND CHARCOAL EMBERS
AWAY FROM BABIES AND CHILDREN. DO NOT USE IN CRIBS, BEDS, CARRIAGES OR PLAY PENS.
THE BAG IS NOT A TOY. KNOT BEFORE THROWING AWAY. PREVENT EMBERS FROM BEING
SWALLOWED.
EN
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15
6.0 WIRING DIAGRAM
!
WARNING
TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED
SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
PLUG /
FICHE
FAN /
SOUFFLERIE
MOTOR /
MOTEUR
CARTE DE CIRCUIT IMPRIMÉ
MAIN PCB BOARD /
L
N
G
WIRE NUT /
CONNECTEUR
DE FILS
WIRE NUT /
CONNECTEUR
DE FILS
WIRE NUT /
CONNECTEUR
DE FILS
HEATER 700W2 /
CHAUFFERETTE 700W2
HEATER 700W1 /
CHAUFFERETTE 700W1
THERMAL CUT-OFF /
COUPURE
THERMIQUE
700W1
700W2
MOTOR /
MOTEUR
FAN /
SOUFFLERIE
T-FUSE /
FUSIBLE
FLAME /
FLAMME
DISPLAY CN3 /
AFFICHAGE
TEMPERATURE
SENSOR /
CAPTEUR DE
EMPÉRATURE
CONTROL PANEL BOARD /
PANNEAU DE CONTRÔLÉ
FLAME LED LIGHT /
LUMIÈRE DEL DE FLAMME
LOG LIGHT /
DEL DES BÛCHES
#1 EMBER BED LIGHT /
#1 LUMIÈRE LIT DE BRAISES
LOG LIGHT /
DEL DES BÛCHES
#2 EMBER BED LIGHT /
#2 LUMIÈRE LIT DE BRAISES
W385-2151
EN
W415-1654 / B / 10.24.16
16
41.1C
Contact your dealer for questions concerning prices and policies on replacement parts. Normally, all parts
can be ordered through your Authorized dealer / distributor.
FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE
REQUIRED TO HONOUR THE CLAIM.
When ordering replacement parts always give the following information:
Model & Serial Number of appliance
Installation date of appliance
• Part number
Description of part
• Finish
PARTS, PART NUMBERS AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PARTS IDENTIFIED AS STOCKED WILL BE DELIVERED WITHIN 2 TO 5 BUSINESS DAYS FOR MOST
DELIVERY DESTINATIONS.
PARTS NOT IDENTIFIED AS STOCKED WILL BE DELIVERED WITHIN A 2 TO 4 WEEK PERIOD, FOR
MOST CASES.
PARTS IDENTIFIED AS ‘SO’ ARE SPECIAL ORDER AND CAN TAKE UP TO 90 DAYS FOR DELIVERY.
FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THIS MANUAL OR FAILURE TO USE
ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY
DAMAGE OR PERSONAL INJURY.
!
WARNING
For after sales service, please call 1-866-820-8686
7.0 REPLACEMENT PARTS
7.1 NEFI18H OVERVIEW
ITEMS MAY NOT APPEAR EXACTLY AS ILLUSTRATED
10
REF. NO.
PART NUMBER DESCRIPTION
3
4
5
6
7
8
9
BUSHINGS, ROTISSERIEW105-0020-SER
2
1
STOCKED
G510-0002-SER PLASTIC BUMPER (4 PCS)
G010-0079-SER HEATER AND BLOWER ASSEMBL
Y
W290-0349-SER RUBBER MOTOR GASKET
SYNCHRONOUS MOTOR
FLAME LED
LED, LOG
HOUSING, LOG LED
CONTROL PANE
L
W435-0079-SER
W405-0040-SER
G405-0012-SER
W350-0777-SER
G010-0081-SER
20
REF. NO.
PART NUMBER DESCRIPTION
13
14
15
16
17
18
19
W135-0623-SER REAR LOG
GRATEW185-0043-SER
12
11
STOCKED
W010-3929-SER
REFLECTOR SPINDLE ASSEMBLY
FRONT LOG
TOP LEFT LOG
TOP RIGHT LOG
FLAME COVER
W135-0624-SER
W135-0622-SER
W135-0621-SER
W497-0025-SER
W405-0023-SER EMBER LED
G190-0005-SER PCB BOARD (w/ 4 SPACERS)
G200-0010-SER
HARDWIRE HOUSING COVER
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES
G190-0006-SER CONTROL PANEL PCB
YES
YES
YES
YES
YES
YES
YES
YES
21 W285-0002-SER FUSE 2 Amp YES
EN
W415-1654 / B / 10.24.16
17
NOTE: Care must be taken when removing and disposing of any broken glass or damaged
components. Be sure to vacuum up any broken glass from inside the appliance before operation.
14
15
13
16
7
6
18
8
19
10
9
1
2
17
3
20
4
11
5
12
21
EN
W415-1654 / B / 10.24.16
18
8.0 TROUBLESHOOTING
!
WARNING
TURN OFF THE APPLAINCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
42.37
SYMPTOM PROBLEM TEST SOLUTION
Dim or no fl ame Flame brightness not selected See “OPERATION” section.
Flame LEDs are burnt out Inspect the LED by selecting different brightness settings and
replace them if necessary.
Main PCB board burnt out Inspect the Main PCB Board and replace if necessary.
Ember bed is not
glowing or dimming
Brightness not selected See “OPERATION” section.
Ember LEDs are burnt out Inspect the ember bed LEDs by selecting different brightness
settings and replace if necessary.
Main PCB board burnt out Inspect the Main PCB board and replace if necessary.
No warm air coming
out of appliance
Heater setting not selected
See “OPERATION” section, heater includes multiple selections such
as blower only, no heat, 750W (low heat), 1500W (high heat).
Heater has been locked out See “OPERATION” section, heater lockout.
Room temperature is higher than the
appliance setting (if it is set to room
temperature)
Reset temperature setting.
Heater has overheated Unplug power or turn off the circuit breaker, allow appliance to
cool for 15 minutes.
Heater is burnt out Inspect the blower and heater and replace it if necessary.
Appliance turns off
and will not turn on
House circuit breaker has tripped Reset house circuit breaker.
Appliance fuse has blown Replace the fuse.
Appliance has overheated and safety
thermal switch has tripped
Unplug power or turn off the circuit breaker, allow appliance to cool
for 15 minutes to reset the thermal switch, then plug in or turn it on.
Appliance will not
come on when switch
is fl ipped to ON
Appliance is not plugged into an
electrical outlet
Check plug and plug it in.
Hard wire connections are not
correct
See “HARD WIRE INSTALLATION” section.
Appliance has overheated and safety
thermal switch has tripped
Unplug power or turn off the circuit breaker, allow appliance to
cool for 15 minutes, then plug in or turn the breaker on.
Circuit board is burnt Inspect circuit board and replace if necessary.
Remote control does
not work
Low batteries Replace batteries in remote control.
Remote receiver malfunction Ensure remote receiver is not blocked. Replace control panel.
Flame does not move Motor stalled/malfunctioned Cycle ON/OFF. If problems persists, consult dealer.
Heater shuts off
automatically
Room is too warm The heater has a built-in thermostat so it will shut off automatically
once the pre-set temperature is reached. It will also turn on
automatically if the room temperature drops below the pre-set
temperature.
LED Flashing Appliance has overheated and safety
thermal switch has tripped
Unplug power or turn off the circuit breaker, allow appliance to
cool for 15 minutes, then plug in or turn the circuit breaker on.
Power Failure Appliance has returned to default
settings
Re-program appliance to original settings.
E1 Error Code
Thermostat wire not connected to PCB
Connect wire.
Thermostat wire connection to PCB
is loose
Connect wire fi rmly to PCB.
Thermostat has failed Replace thermostat.
E2 Error Code Thermostat shorting Replace thermostat.
PCB thermostat connection is
shorting
Replace PCB.
EN
W415-1654 / B / 10.24.16
19
9.0 WARRANTY
NAPOLEON warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not necessary.
Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON reserves the right to have
its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the purchase was made through an
authorized NAPOLEON dealer, your appliance is subject to the following conditions and limitations:
Warranty coverage begins on the date of original installation.
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
Installation must be done in accordance with the installation instructions included with the product and all local and national building and re codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed
from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discolouring caused by excessive heat, abrasive and chemical
cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs.
In the rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship,
provided that the product has been operated in accordance with the operation instructions and under normal conditions.
NAPOLEON will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part, and such
expenses are not covered by this warranty. Notwithstanding any provisions contained in the Limited Warranty, NAPOLEON’s responsibility under
this warranty is de ned as above, and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty de nes the obligations and liability of NAPOLEON with respect to the NAPOLEON electric appliance and any other warranties
expressed or implied with respect to this product; its components or accessories are excluded.
NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
Any damages to appliance, brass trim or other component due to water, weather damage, long periods of dampness, condensation, damaging
chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized
dealer. The warranty registration card must be returned within fourteen days to register the warranty.
NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.
All parts replaced under the Limited Warranty Policy are subject to a single claim.
All parts replaced under the warranty will be covered for a period of 90 days from the date of their installation.
The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support the claim. Returned
products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will repair or
replace such defect.
Before shipping your appliance or defective components, your dealer must obtain an authorization number. Any merchandise shipped without
authorization will be refused and returned to sender.
Shipping costs are not covered under this warranty.
Additional service fees may apply if you are seeking warranty service from a dealer.
2.5D
NAPOLEON electric appliances are manufactured under the strict Standard of the world recognized
ISO 9001 : 2008 Quality Assurance Certi cate.
NAPOLEON products are designed with superior components and materials and assembled by trained craftsmen who
take great pride in their work. Once assembled the complete appliance is thoroughly inspected by a quali ed technician
before packing to ensure that you, the customer, receive the quality product that you expect from NAPOLEON.
Electrical components and wearable parts are covered and NAPOLEON will provide replacement parts free of charge during
the rst year of limited warranty. This covers: fan/heaters, motors, switches, nylon bearing components, remote controls and
LED lights.
Any labour related to warranty repair is not covered.
* Construction of models vary. Warranty applies only to components included with your speci c appliance.
NAPOLEON ELECTRIC APPLIANCE LIMITED WARRANTY
CONDITIONS AND LIMITATIONS
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS.
NAPOLEON IS A REGISTERED TRADEMARK OF WOLF STEEL LTD.
EN
W415-1654 / B / 10.24.16
20
10.0 NOTES
44.1
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