TROUBLESHOOTING TIPS
Issue Troubleshooting steps
No power going to control panel
No sound
Stereo speakers do not produce
sound / sound is faint
The cables connected to my
X Rocker have been broken
accidentally
Don’t have a headphone socket
on your TV?
•Make sure that the power cable is
connected correctly.
•Make sure that the power supply at the
power source is working correctly.
•With the chair turned to the ON position,
give the power cable a slight wiggle in the
port. If any lights flicker (or not) then please
contact support (details below).
•Connect a mobile phone to the X Rocker
using the phone connection guidelines in
the manual to test the chair for sound.
•Confirm that the device/system is
correctly configured as per previous
connection guide.
•Make sure that you indeed have a
headphone socket on your TV. This will
typically be marked with a headphone
symbol or “H/P OUT”
•Please make sure that the volume of
the source device is at a higher level to
strengthen the audio signal.
•Please contact X Rocker support
regarding this issue.
•You may need to purchase a TOSlink
adapter. If you are unsure as to which to
purchase then please contact X Rocker
Support regarding this issue.