Yeep.Me 100 Le manuel du propriétaire

ELECTRIC SCOOTER

yeep.me 100 (2020)

Please read this manual carefully before rst use

Original Instructions

BEFORE FIRST USE, IT IS RECOMMENDED THAT YOU CHECK YOUR TYRE

PRESSURE AND THE BATTERY CHARGING LEVEL OF YOUR DEVICE.

03

Thank you for your purchase.

Welcome to the yeeper community!

Before using this product, carefully read the user guidelines. These will allow

you to properly understand, use and service this product, and to get to know its

performances and features.

Keep this manual for future reference. If selling or giving this product to someone

else, please ensure you include this manual along with it.

Table of contents

1. SAFETY GUIDELINES 04

2. CONTENTS OF THE BOX 08

3. DESCRIPTION OF THE DEVICE 09

4. USER GUIDE 10

5. TECHNICAL SPECIFICATIONS 14

6. BATTERY 14

7. MAINTENANCE AND CLEANING 15

8. FAQ 17

9. WARRANTY TERMS AND LIMITATIONS OF LIABILITY 19

04

1. SAFETY GUIDELINES

1. This device is designed to transport one person, and is intended for use by

teenagers and adults.

This device may be used by children aged 12 and up, and may also be used

by persons with physical, sensory or mental disabilities, on condition that

adequate supervision is provided or they have been instructed on how to

operate the device safely and are aware of any potential risks. Children should

not be allowed to play with the device. Cleaning and user maintenance should

not be performed by unsupervised children. Parents should not let their child

use this device unsupervised.

Do not transport an additional person, children, or goods. Exceeding the weight

limit may cause injuries and damage the device. That the user is within the

weight limit does not mean they are tall enough to maintain control of the

device.

2. This is an individual transportation device. It is therefore not suitable for

competitions or extreme sports, and must never be used in a skate park.

Do not use the scooter to go up or down stairs, perform jumps, jump over

obstacles, or perform tricks or dangerous acts.

This device is neither a toy nor a tness device. Children should not play with

it.

This product has not been designed for professional or commercial use, such

as: rentals, forming a eet of vehicles, business trips.

3. This device should be used with caution on a surface that is at, clean,

dry and free of gravel and grease, as there needs to be friction between the

wheels and the ground to move forward. Avoid obstacles, holes, bumps, and

sewer grates that may cause accidents. Slow down for speed bumps.

Stay away from other road users and observe trafc rules. You are not safe

from the risks posed by the behaviour of others. Anticipate obstacles and

trafc by driving at an appropriate speed. Stopping distance depends on

your speed. Avoid abrupt manoeuvres and sudden braking; the device may

skid, lose its balance, or fall, even on a smooth, at surface. In addition, be

careful to anticipate braking distances in wet weather and/or on wet roads.

The same applies to pedestrians who might cross without having seen you.

Always be vigilant and stay away from other pedestrians and users on public

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thoroughfares. WARNING! Never use the product outside the areas permitted

by regulations.

4. Caution! This appliance is designed for outdoor use. It is your responsibility

to know and comply with the regulations in force on the public and private

thoroughfares where you use the device.

5. Learn how to use the device in an open and at location without many

other road users around you, and make sure you wear a helmet.

Always wear sturdy shoes and trousers when using this device. Do not operate

this device if you are barefoot or wearing open sandals. Avoid wearing loose

clothing or clothing with dangling cords or ties, scarves, etc., which could get

caught in the wheel and cause choking, falls and/or collisions.

6. Do not use the throttle if you are walking alongside the scooter, or make

sure you turn it off rst.

7. Do not ride in rain, snow, puddles, mud, or other wet areas with a water

depth of over 2 cm that would allow water to seep into the device. To clean

your device, follow the advice in section 7.1.

Do not use this device if visibility is poor. If you are riding at night or in dark

weather, we recommend wearing reective clothing or equipment, such as

a high-visibility jacket or armband. In addition to this recommendation, you

should refer to the applicable equipment requirements in the location and

country of use.

8. Do not use this device under the inuence of alcohol or other drugs. For

your safety, such use is strictly prohibited.

9. Do not leave the product within the reach of anyone who could start it

without the authorisation of the main user or without prior information and

knowledge of these safety measures/guidelines and use.

If you lend the device to someone, ensure the other person knows how to use

it and explain to them all the safety guidelines. The person you are lending

the scooter to must be reminded to follow trafc regulations and to wear

protective gear while riding.

To prevent unauthorised use, be sure to remove the key from the ignition

between uses, in order to prevent unintentional or intentional misuse.

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10. This device must be turned off before being folded and stored away. For

instructions on this, please refer to the “User guide” section of this manual.

11. Always inspect the device prior to each use. If you notice any pieces have

come loose, low battery level alerts, at tyres, excessive wear and tear,

strange noises, improper functioning or any other abnormality, stop using the

device immediately and seek professional assistance.

If the device is equipped with mechanical brakes, make sure they are not

rubbing due to cable tension or exhibiting any other problems, as this

may cause the unit to slow down and prevent it from operating normally.

Overheating may impact the brake's efciency.

Ensure the steering system has been properly adjusted and that all connecting

parts and screws are tight and in good working order before each use. If the

screws are still loose after tightening them, posing a safety hazard to drive

on, contact your retailer for more information or assistance.

Double check that all safety features work properly (brakes, lights). The

folding mechanism must be securely locked into its vertical driving position.

12. DO NOT USE THE DEVICE OR CHARGE ITS BATTERY IN THE FOLLOWING

CIRCUMSTANCES:

• The product is damaged.

• The battery is emitting an abnormal smell and heat.

• Brake controls, or other braking or safety devices (lights) are damaged.

Discontinue use and do not touch any liquid leaking out of the device. Do not

expose the device's battery to excessive heat.

13. The battery must not be replaced by the user. Please contact your retailer or

the brand's after-sales service for any device modications or maintenance.

14. The batteries must be disposed of appropriately. If you are unable to

return your product to your retailer, place it in the containers provided for this

purpose (see the brand’s manual for more information) in order to protect the

environment.

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15. Cleaning, maintenance and all other handling of the device must never be

performed by anyone under the age of 12. The product should be stored out

of the reach of children. Double check that all safety features work properly

(brakes, lights). The folding mechanism must be securely locked into its

driving position.

16. Any opening of the device or product may modify the safety of the device

or product, and the brand does not take responsibility for this. Please note

that opening the device will void the warranty of the device or product. Should

you nevertheless wish to carry out repairs on your device yourself, the brand

does not take any responsibility for the reliability of the repairs and potential

damage these may incur. Accidents that may occur as a result of these

repairs are not the brand's responsibility. In case of doubt or when in need of

assistance, contact an authorised retailer or the brand's customer support.

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Pictogram Meaning

Always read the user manual carefully.

An exclamation mark within an equilateral triangle is intended to alert

the user to the presence of important operating and maintenance

instructions in the device’s user manual.

This device must not come into contact with water. Do not store the

device in a damp environment.

The lightning ash with an arrowhead symbol within an equilateral

triangle is intended to alert the user to the presence of “dangerous

voltage” within the device that may be of sufcient magnitude to

constitute a risk of electric shock.

This symbol indicates that this device is equipped with a double

electrical insulation between the power supply's (dangerous) voltage

and the parts that are accessible by the user.

Caution! Protective equipment including wrist guards, gloves, knee

pads, helmet and elbow pads should be worn.

Electrical and electronic equipment must be sorted and disposed of

separately. Do not dispose of electrical and electronic equipment with

normal and unsorted household waste, bring it to a recycling centre

instead.

This marking is used on the nameplate to indicate that the equipment

operates on direct current only or to identify the corresponding

terminals.

This marking is used to identify the electronic device comprising the

transformer and the electronic circuit, which converts electrical energy

to one or more output connectors.

This marking is used to identify the electronic device comprising the

transformer and the electronic circuit, which converts electrical energy

to one or more output connectors.

2. CONTENTS OF THE BOX

This pack contains:

• y

eep.me 100 electric scooter

• Tools

• Original mains charger

• Starter keys (2 keys provided)

• User manual

• CE declaration

• Warranty card TO BE KEPT (it contains the device’s serial number and manufacture date,

essential information for warranty purposes)

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3. DESCRIPTION OF THE DEVICE

1

6

2

5

3

4

11

12

15

7

8

12

9

16

10

14

13

(1). Lights, horn, and change of speed

modes

(2). Accelerator

(3). Starter key

(4). DISplay

(5). Brake handle

(6). Handlebar adjustment clamp

(7). LED lighting

(8). Shock absorbers

(9). Release lever

(10). Footrest

(11). Rear brake light

(12). Disc brakes

(13). Charging port

(14). Folding/unfolding safety lever

(15). Anti-slip platform

(16). Crutch

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18 19 20

22

21

23

24

25

26

(17). Instant speed (18). Speed mode 1 (19). Speed modes 2 & 3 (20). Battery level indicator

(21). Speed type indicator (22). Light activation indicator

(23). Headlight activation button and left turn indicator (24). Horn (25). Red LED activation

button and right turn indicator (26). ON/OFF button and speed mode.

• To activate or deactivate the LED lighting, press and hold the buttons

located on the left handle (23) and on the right handle (25) for 3 seconds

for the LED strips on the sides.

• To activate the left turn indicator, briefly press the button located on the

left handle (23). To activate the right turn indicator, briefly press the button

located on the right handle (25).

• The brake light (11) is only active when the LED lighting (7) is active.

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• To turn the device on and off: use the starter key provided with the

device and press and hold the ON/OFF button (26). The device turns off

automatically after 180 seconds of inactivity.

• To change modes: briefly press the ON/OFF button (26).

There are 3 speed modes:

• Mode 1 (pedestrian icon) (18) limited to 6 km/h

• Mode 2 (yellow S icon) (19) is the ECO speed mode and is limited to 15 km/h.

• Mode 3 (red S icon) (19) is the maxi mode and is limited to 25 km/h.

4. USER GUIDE

4.1. UNPACKING AND ASSEMBLING THE DEVICE

To unpack the product, it is recommended to have a clear surface that is

large enough to unpack and prepare the device. Take the device out of its

packaging, making sure to not injure yourself or damage other products or

your surroundings. Have someone help you if the product is too heavy for you

to handle on your own (the weight of the device is indicated on the packaging).

Before using the product, the handles must be assembled. To do this, unfold

the device (see following sections) and screw on the handles:

An adult must unpack and assemble the device.

• Use the markings on the handles to help you. R marks the right-hand

handle and L marks the left-hand handle.

• Screw on each handle in alignment with the handlebar axis. Do not tighten

or apply force if the handle is crooked. It should be possible to tighten the

handle without applying force.

• Ensure you have properly tightened the handle once it reaches the stop.

4.2. FOLDING/UNFOLDING THE DEVICE

The device can be folded and unfolded easily using the release lever (9)

and the folding/unfolding safety lever (14). You should always perform this

operation with care in order to avoid getting pinched or jammed.

Unfolding

1. Place the device in front of you in a horizontal position.

2. Start unfolding by pushing the lever (14).

3. Lift the scooter frame by about 90 degrees until you hear a soft click.

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4. Lift and close the release lever (9) until it fully engages the hinge.

5. If the device is equipped with fold-away handles, set them up by pulling

them apart. If not, the handles are already set up in the correct position.

6. The process is complete.

Folding

1. Place the device in front of you in a horizontal position.

2. If the device is equipped with folding handles, fold them away to the sides

if needed.

3. Unlock the device by lowering the lever (9).

4. Push the folding lever (14).

5. Lower the scooter frame by 90 degrees.

6. The process is complete.

4.3. CHARGING AND BATTERY INDICATOR

Charge the battery before rst use. To do so, charge the device using the

charger supplied.

Important: Only charge the device with the original charger supplied with

the device by the manufacturer. In case of doubt, loss or malfunction, avoid

charging the device with another charger and get a new one from your retailer.

All information is available via [email protected]

Next, check the battery charge level before use, using the battery level indi-

cator (20).

Notice: We recommend you fully recharge the battery after each use and at

least once a month.

WARNING: The device must be unfolded and on its stand for charging to avoid

damaging the charging plug.

1. Remove the charging port cover and ensure there is no water or any other

liquid inside the charging connector, and that it is free of any objects that

could cause a short circuit or prevent the plug from being properly and safely

plugged in. Then, connect one end of the charging cable to the charging port

(13) BEFORE connecting the other end to a power source. BEFORE connecting

the plug to the mains, ensure that the charger is rst connected to the device

correctly by referring to the codes on the device.

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2. The charger indicator will light up red when charging.

3. The charger indicator will light up green once charging is complete.

4. When charging is complete, disconnect the mains plug from the outlet

rst, then unplug the charger from the device. Finally, close the cover to pre-

vent liquids or other objects from entering the charging connector.

4.4. ADJUSTING THE STEM HEIGHT

Take care not to catch your ngers

when adjusting the stem height.

1. Pull on the clamp lever (6) to loosen the stem. Then slide the stem up or

down to reach the desired position.

When adjusting the stem, make sure that the pin

engages and disengages from the tube.

2. After adjusting the stem height, press the clamp lever (6) to secure the

stem.

Notice: The tension of the clamp lever can be adjusted by tightening or

loosening the two bolts connecting the clamp. Be sure to tighten the clamp

lever to secure the stem.

4.5. PREPARATION

It is essential to learn to use the scooter under comfortable conditions:

• Wear a helmet and appropriate protection equipment (knee pads, elbow

pads and wrist guards....).

• Wear flat, comfortable and sturdy shoes.

• Wear thick gloves.

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Helmet

Elbow support

Wrist guard

Knee pad

For your own safety, we recommend you use this device in comfortable

conditions, wearing protection equipment such as a helmet and appropriate

protective gear for your joints (knee pads, elbow pads).

For your own safety

as well as that of others, drive the scooter wearing closed and preferably at

shoes to ensure you have a good grip and stability. It is also recommended to

wear gloves.

4.6. HOW TO USE THE DEVICE

(read before rst use)

WARNING: it is absolutely necessary to disconnect the charger from the

device before switching it on or starting it up.

1. Insert the starter key and turn clockwise, then press and hold the ON/OFF

(26) for 3 seconds to start the device.

2. Assisted start: Holding the handlebar with both hands, move forward by

keeping one foot on the platform and pushing with the other foot.

Gradually press the accelerator to start the electrical assistance of the

device.

3. As soon as the electric assistance kicks in, put your other foot on the

platform.

IMPORTANT: The platform is equipped with an anti-slip device, so it is

recommended to check that the traction is adequate before and during any

use. Water, grease, snow, or dirt on the platform or inappropriate shoes may

affect the grip and safety of the device.

4. The device has 3 speed modes. Refer to section “3. Device overview" for

information on what the current speed mode indicators are and how to

change modes.

5. To stop, slowly come to a halt using the brakes: lever(s) or other devices

depending on the model; then, once you have nearly come to a halt, put on

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foot on the ground to regain your balance. Step off fully once the scooter is

fully stopped.

4.7. SPEED LIMITS

The product is designed to travel at a maximum speed of 25 km/h.

Ensure you are following the usage restrictions of this product in terms of the

road safety norms of the country where you are using it.

4.8. DRIVER WEIGHT

The driver's weight cannot exceed 120 kg.

Note: not respecting this weight limit increases the risk of falling or damag-

ing the product.

5. TECHNICAL SPECIFICATIONS

Battery: LiFePO4 (lithium iron phosphate) 15,000 mAh

48V

Charge time: 7-9 hr

Battery life:

50 km max*

Speed:

25 km/h max*

Motor:

500W rated power

Charger input-output: 100-240V - 54.6V 2A

Maximum weight supported: 120 kg

Device dimensions: 1180 x 220 x 1250 mm

Device weight:

23.4 kg

* Generally speaking, range and speed are given as an indication. These

vary according to the weight of the user and the conditions of use (slope,

outside temperature, humidity, speed and motor load). Specications may

change. These speed and range guidelines do not constitute a contractual

commitment on the part of the retailer or the CIBOX INTERACTIVE company.

6. BATTERY

The capacity of lithium batteries decreases after several charging and

recharging cycles throughout its lifespan. The concept of life cycle exists for

lithium batteries (for example, about 300 on a scooter).This means that from

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300 COMPLETE cycles of charges and discharges, the battery will begin to

lose its capacity (similar to a smartphone battery).

This partial loss of capacity will not prevent the battery from functioning, but

will alter its performances and especially its operating life.

The device must be used and its battery recharged at least once a month: a

lithium battery will lose its charge even when the product is off. This is why a

battery that has not been charged for several weeks or less could lose some

of its capacity and become impossible to recharge.

In addition, it is possible to recharge a lithium battery after each use because

there is no memory effect.

WARNING: charging the battery must only be done indoors or in a place that

is protected from weather (rain, snow, excessive heat...)

In order to better preserve your device’s battery, here are some reminders

and instructions for use:

• Do not unplug the charger before the battery is fully charged.

• Store the product containing the battery in a cool place (temperature >

0°C), preferably around 15°C. Be careful, as excessive heat will also damage

the battery.

• Avoid deep discharges.

• Avoid recharging the battery right after use. Allow the device to rest for

between 15 minutes and 1 hour after use before charging.

• Avoid overloads. Do not leave the charger plugged in for more than

24 hours, as it will heat up needlessly.

• When the product is not in use, recharge the battery once a month.

Important: If you are not near a charging point when the battery is down to its

last quarter, we recommend switching to eco mode.

Tip: As you drive, the battery level indicator on the display may suddenly

decrease depending on your driving style and conditions (heavy use of the

accelerator, riding uphill, outside temperature below 10°C, etc.). Be aware

that the actual battery level displayed will be most accurate when the device

is turned off.

7. MAINTENANCE AND CLEANING

Your product requires routine inspection and maintenance.

This chapter describes maintenance and operation steps.

Before performing the following operations, make sure that the power is off

and that the charging cable is unplugged.

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7.1. INSPECTING AND CLEANING YOUR DEVICE

• Regularly check the steering column, head tube, handles and tire wear.

• We recommend that you regularly check that the screws on the front and

rear wheels, the shock absorbers, and the front cover are tight enough

and that you tighten them if needed. These adjustments may be needed

because of vibrations caused by using the device.

• Regularly check the inflation of the rear wheel and inflate with a bicycle

pump or equivalent when required.

Here are some instructions and precautions for cleaning the device:

• Unplug all the device’s charging cables before cleaning it.

• Do not immerse it in water.

• Do not use a high-pressure cleaner, water jet or any other appliance or

washing method that would allow water to seep into the device.

• Clean the device with a sightly damp sponge or a soft cloth, avoiding the

connectors and buttons and making sure water is not allowed to seep into

the plugs, circuits or inside the product.

• Do not use water or liquid cleaners directly on the device to clean it.

• Do not use abrasive products or solvents as these could damage the paint

on your device.

• Be careful when cleaning and wiping plastic parts.

• Do not use abrasive products or solvents to clean metal or plastic parts.

7.2. MAINTAINING YOUR DEVICE

If the product, a component, or the battery are worn out, please contact an

authorised service centre to repair or recycle your product. Tutorials on how

to maintain your device as well as a catalogue of spare parts are available on

the website: https://yeep.me

The device is equipped with bearings. Regularly verify that both wheels are

functioning properly by lifting the device and running the wheels idle. Also

check the steering column regularly and before each use to ensure nothing

prevents it from turning. If you notice a noise, or the unit doesn't run smoothly,

carry out clamping operations if this may improve the issue. Discontinue use

of the device and contact your dealer or support centre for maintenance

repairs if the problem persists.

7.3. STORING YOUR DEVICE

• Fully charge your device before storing it.

• Store your product indoors in a clean and dry place with an ambient

temperature ranging from 0°C to 40°C.

17

8. FAQ

If your device cannot be unlocked:

Check that the unlock button can be moved and is not damaged. Check that

the entire mechanism is clean before attempting to fold/unfold the device

again. If the problem persists, please contact an authorised service centre

for repairs.

Your device does not turn on

Check that the ON/OFF button is not damaged and recharge your device be-

fore trying again.

Your device cannot be recharged

Check that the connections of the product and the original charger are not

damaged.

In order to identify whether the charger or the device is faulty, check that the

charge indicator on the charger is on. When the charger is connected to the

mains and to the product, the indicator will be:

• RED (indicates that the device is charging)

• GREEN: indicates that the device is fully charged.

• RED-GREEN: flashing alternatively. This happens when the battery is very

low. Wait 15 minutes while staying nearby. If the indicator turns red, the

device is now charging normally.

If the indicator keeps ashing, that means there is an issue with the charger

or the product (battery, connector...).

If the problem persists, please contact an authorised service centre for

repairs.

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Error codes:

N° Meaning Action to be taken

2 Brake problem Discontinue use. Consult your retailer or the customer

service at [email protected] and provide the

corresponding error code

6 Battery voltage too low Recharge using original charger supplied. If the

problem persists, discontinue use and consult your

dealer or customer service at: [email protected],

quoting the error code

7 Engine problem

Discontinue use. Consult your dealer or the customer

service at [email protected], quoting the error code

8 Accelerator problem

9 Controller problem

10 Loss of internal connection

(data reception)

11 Loss of internal connection

(data transmission)

12 BMS (Battery Management

System) failure

13 Headlight breakdown Consult your dealer or customer service at

[email protected], quoting the error code.

Do not drive at night or in the dark without having

carried out repairs.

If the device is not running smoothly:

This can happen when you overload the engine while the battery is not fully

charged. In such a case, it is necessary to press the accelerator more slowly

and especially to check that the battery is fully charged.

Can the battery be replaced?

Yes, however the device has been designed to have its battery replaced only

by a professional.

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9. WARRANTY TERMS AND LIMITATIONS OF

LIABILITY

This product is covered by a 24-month warranty (as dened by local laws,

and as attested by the date on the sales receipt). This warranty runs from the

date of purchase and covers any defects in materials or workmanship, but

does not cover damages resulting from improper installation, improper use

or normal wear and tear of the product.

The warranty thus covers: labour, spare parts, the original battery and

functional accessories included in the box.

More specically, the warranty does not cover:

• Damages or problems caused by improper use, an accident, a shock, or any

alteration done to use an electrical connection with improper current or

voltage.

• Modified products, those whose warranty seal or serial number were

damaged, altered, removed or oxidised.

• Battery failure caused by excessive charging or failing to observe safety

guidelines in the user manual.

Any damage or accident caused by not observing the safety guidelines,

information on use, maintenance, cleaning or storage as described in this

manual, as well as not observing local legislation, or damage caused by a

third party cannot be the manufacturer's responsibility.

Reminder: Battery usage intensity has an impact over its lifespan. As such a

battery will lose capacity throughout its lifespan. This partial loss of capacity

will not prevent the battery from functioning, but will alter its performance

and its operating life in particular. It is therefore necessary to use and charge

the product's battery at least once a month. If the battery is left unused and

without charging for several weeks or months it may stop being functional

and become impossible to charge. In this case the battery is no longer under

warranty against manufacturing defects. The battery should equally not be

charged for excessively long periods.

• Cosmetic damage, including scratches, dents, or any other damage.

• Damage caused by servicing by a non-approved person.

• Defects caused by abnormal use or due to the product's normal ageing.

20

• Any product failure due to using with accessories not provided or

recommended by the supplier.

• Products that have oxidised following immersion in water or having been

stored in a damp environment.

• Products that have been repaired or replaced with different components

to those originally furnished.

• Parts with normal wear and tear: tyres, inner tube, brakes, etc.

• Products that do not have a fault or for which the product fault/defect, as

opposed to incorrect use, could not be reproduced.

IMPLEMENTATION MODALITIES

To obtain servicing under warranty, please contact your dealer or follow the

manufacturer returns procedure if needed:

• Have your proof of purchase (receipt, invoices, etc.)

• Have the complete product as well as the accessories and original charger

provided

• And where possible its original packaging.

It is imperative to have the following information on hand: date of purchase,

model and serial number (this information can generally be found on the

product, the packaging, or on your proof of purchase). A warranty card can

be found with the documents provided with your product, stating your serial

number. Please store this safely along with your proof of purchase. The serial

number can also be found on a label (underneath the product).

When processing a warranty claim, your after-sales service may at its

discretion, within the limits of local laws, either:

• Repair and replace faulty parts.

• Exchange the returned product with a product that has at least the same

functions and is equivalent in terms of performance.

In the event of a breakdown, or for any other questions concerning

maintenance, operation, safety, or any other queries concerning your device,

contact our customer support at [email protected]

Returns requesting coverage under warranty for a product or situation subject

to a warranty exclusion or a product with no proven faults, or in the instance

that the fault cannot be reproduced, will be subject to an estimate for repair

and/or transport and/or service costs.

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