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CARE & MAINTENANCE
1. Keep the product and its metal parts clean by wiping them with a
slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
sources.
3. Remove the batteries if the unit will not be in use for an extended
period of time.
4. Do not drop the unit on a hard surfaces and do not expose the
unit to moisture or water.
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions while a
character is on the Talking Point, please remove the character and
place it back onto the Talking Point. If the unit still does not function,
or if for some reason the unit stops working or malfunctions on its
own, please follow these steps:
1. Turn the unit Off.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit On. The unit should now be ready to use again.
5. If the unit still does not work, install a new set of batteries.
IMPORTANT NOTE
If the problem persists, please call our Consumer Services
Department at 1-800-521-2010 in the U.S. or 1-877-352-8697
in Canada, or visit our website at vtechkids.com and fill out
our Contact Us form located under the Customer Support
link. Creating and developing VTech® products is accompanied
by a responsibility that we take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It
is important for you to know that we stand behind our products
and encourage you to contact us with any problems and/or
suggestions that you might have. A service representative will be
happy to help you.