11
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions while playing
with the accessories, please remove the accessories and place them
back onto the unicorn.
If the unit still isn’t functioning, or if for some reason the unit stops working,
please follow these steps:
1. Turn the unit Off.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back On. The unit should now be ready to use again.
5. If the unit still does not work, install a new set of batteries.
IMPORTANT NOTE
If the problem persists, please call our Consumer Services
Department at 1-800-521-2010 in the U.S., 1-877-352-8697 in
Canada, or by going to our website vtechkids.com and filling out
our Contact Us form located under the Customer Support link.
Creating and developing VTech® products is accompanied by a
responsibility that we take very seriously. We make every effort to
ensure the accuracy of the information, which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to contact us with any problems and/or suggestions you might
have. A service representative will be happy to help you.