Service and Warranty
Service Addresses
England: International Business Products Limited
6 Newfield Court, West Houghton, Bolton BL5 3 SA, England
Phone: +44(0) 19 42 8196 95
India: sano health care products pvt. Ltd.
Corporate Office: 28, Landsdown Terrace, 1st Floor Kolkata 700 026
Phone: +91 33 2465 0383-85
Warranty and Compensation for Damages
Starting with the purchase date (date on proof of purchase or receipt)
we will perform repairs free of charge for 24 months, should your device
be non-operational due to manufacturing or material defects.
The warranty excludes damage resulting from non-compliance or only
partial compliance with these instructions for use.
Farther-reaching claims such as compensation for damages are likewise excluded.
Please send your device in question as well as the proof of purchase or receipt
and the description of the complaint to our service address. Please also attach
the warranty documents if you would like to file a warranty claim.
At the end of its life cycle, this product must not be disposed of in regular domestic waste,
but must be taken to a collection site for recycling electric and electronic devices
(disposal of used appliances).
Battery disposal / battery safety instructions
Do not dispose of used batteries in domestic waste,
but instead in hazardous waste or take them to a battery collection site
available at your retailer.
Battery safety instructions:
Do not short-circuit battery!
Do not throw battery into fire!
Explosion Hazard!
Your retailer will answer additional questions regarding disposal.