Safety Standards
• This appliance is intended for indoor household use only.
• ALWAYS disconnect all immersed electrical equipment from power source before placing
hands in water.
• ALWAYS maintain adequate water levels as stated in “SET-UP”.
• DO NOT use product if either the cord or the product appear damaged.
• DO NOT operate or leave product plugged-in when outside of water.
Troubleshooting Problems
If problems are encountered:
If the appliance has been installed for 24 hours or more, and the temperature of the water is
still much lower than the required temperature (make sure however, as a number of
thermometers on the market are not accurate!), proceed as follows:
• Make sure that the temperature has been set to the correct value.
• Make sure that the appliance is plugged in and is receiving power.
• Make sure that the appliance is submerged at least to the “MINIMUM WATER LEVEL”
line. If installed in horizontal position, it must be fully submerged.
• Make sure the water circulation around the appliance is adequate.
• Make sure that the volume of the aquarium falls within the range indicated on the label
attached to the appliance.
• Make sure that the unit is not covered with lime scale. If necessary remove scale after the
appliance has been unplugged.
If the temperature is too high, after the appliance has been working for 24 hours or
more, proceed as follows:
• Make sure that the temperature has been set to the correct value.
• Check whether too much water has evaporated, consequently reducing the volume to
such an extent that it no longer falls within the range given on the label. If this is the case,
add water immediately.
If the heater has turned off, it is possible the gravity shutoff has been activated. Check to
see if heater top has tilted below the heater bottom. Simply reposition the heater. The
temperature adjustment knob will begin to illuminate red; this is your indication that the
heater is actively heating.
Limited Lifetime Warranty
WHAT THE WARRANTY COVERS:
Central Aquatics (Company) warrants this product (see Exclusions below) to the original purchaser
against defective material and workmanship that occurs during normal in-home use for the life of the
product. Company will, at Company’s option, either repair or replace same without charge (but no cash
refunds will be made).
EXCLUSIONS:
1. Damage resulting from accident, misuse, abuse, lack of reasonable care, subjecting the product to
any but the specified electrical service, other than normal and ordinary use of the product, subjecting
the product to abnormal working conditions or any other failure not resulting from defects in materials
or workmanship.
2. Damage resulting from modification, tampering with or attempted repair by anyone other than
the Company.
3. Transfer of product to someone other than the original consumer purchaser.
4. The warranty is not valid for components subject to wear.
FOR WARRANTY OR TECHNICAL SERVICE:
1. Contact the Company by mail or telephone: Central Aquatics, 5401 West Oakwood Park Drive,
Franklin, WI 53132. Telephone: (888) 255-4527 to obtain a return authorization number.
NOTE: Be sure to provide contact information when requesting return authorization number.
2. Deliver, mail or ship the product, together with a copy of the original bill of sale, to:
Central Aquatics, 5401 West Oakwood Park Drive, Franklin, WI 53132
You must pay any postage, shipping charges, insurance costs and other expenses to return the product
to Central Aquatics, Franklin, WI 53132. However, if the necessary repairs are covered by the warranty,
Company will pay the return shipping charges to any destination within the United States or Canada.
LIMITATION OF IMPLIED WARRANTIES AND EXCLUSION OF CERTAIN DAMAGES: THE COMPANY
DISCLAIMS LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, WITH RESPECT TO
THIS PRODUCT. THIS WRITING CONSTITUTES THE ENTIRE AGREEMENT OF THE PARTIES WITH RESPECT
TO THE SUBJECT MATTER HEREOF; NO WAIVER OR AMENDMENT SHALL BE VALID UNLESS IN WRITING
SIGNED BY THE COMPANY. Some states do not allow the exclusion or limitation of consequential
damages, so the above limitation or exclusion may not apply to you.