SMART DIAGNOSIS (Only for Selected External Micom Models)
Smart diagnosis function is...
Use this function when calling the Customer Call Centre and receive precise diagnosis when the
Refrigerator malfunctions or fails. Use it only when advised by the consultant and not otherwise.
How to use the function
1. Close all refrigerator doors, and press and
hold display lock button to make it locked
state.
If the display is already in locked state, press and
hold lock button to reset the lock and press and
hold the lock button again to make it locked
state.
2. Press and hold fridge temperature button
for 3 seconds or longer. (All display screens
will be turned off, and in a while, 3 will be
displayed on the fridge temperature display
part.)
< Model with Hygiene Fresh Filter >
< Model without Hygiene Fresh> Filter >
3. Open all refrigerator compartment and
freezer compartment doors, and place the
telephone near the speaker hole at the top
right side.
Check if the speaking side(microphone) of the
telephone is toward the speaker hole.
4. Do not take away the telephone while data
is being transmitted.
During the data transmission for smart
diagnosis, wait with the telephone placed near
the speaker hole at the top right side. The
remaining time for data transmission is
displayed on the display screen.
5. After the completion of the data
transmission, listen to the explanation of the
consultant about the result of the smart
diagnosis.
When the data transmission is completed, along
with the display of the data transmission
completion, the refrigerator will be automatically
turned off and on a few seconds later. Listen to
the explanation of the consultant about the result
of the analyzed diagnosis and follow the
instructions.
Be aware!
Difference of the regional call qualities may have influence on the function.
If you use home phone, better communication performance will enable much better service.
Smart diagnosis data transmission may not be fluent due to call quality problem, and in such
case, smart diagnosis service may be difficult.
CAUTION
If it passes 5 minutes in locked state, smart
diagnosis function will not be activated, so be
careful.
CAUTION
The transmission sound may be irritating.
Do not take away the telephone until the sound
stops for good diagnosis.
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