MicroTouch IC-215P-AW2-W10 Manuel utilisateur

Rev 2102023.1

TOUCH COMPUTER

IC-215P-AW3-W10

USER MANUAL

2  
 
 
Table of Contents 
About This Document ................................................................................. 4 
Compliance Information .............................................................................. 5 
Important Safety Instructions ...................................................................... 7 
Usage Notice ............................................................................................................ 7 
Precautions............................................................................................................... 7 
Warnings .................................................................................................................. 9 
Installation Tips ......................................................................................... 10 
Product Overview ..................................................................................... 11 
Key Features ...........................................................................................................11 
Unpacking ...............................................................................................................11 
Package Contents .................................................................................................. 12 
Product Setup and Use ............................................................................. 13 
Input and Output Connectors.................................................................................. 13 
Configuration and Cable Connections .................................................................... 14 
Turning the Touch Computer On and Off ................................................................ 15 
Mounting options ...................................................................................... 16 
VESA Mount ........................................................................................................... 16 
Specifications and Dimensions ................................................................. 17 
Specifications ......................................................................................................... 17 
Dimensions (without stand) .................................................................................... 19 
Dimensions (with SS-215-A1 stand) ....................................................................... 21 
Optional Accessory Installation ................................................................. 22 
Installing the Optional Stand ................................................................................... 22 
Installing the MSR .................................................................................................. 24 
Installing the Camera .............................................................................................. 26 

3

Appendix ................................................................................................... 28

Cleaning ................................................................................................................. 28

Solutions to Common Problems ............................................................................. 29

Warranty Information .............................................................................................. 30

RoHS Declaration ................................................................................................... 31

4

About This Document

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

or translated into any language or computer language, in any form or by any means, including, but not

limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission

of MicroTouchTM a TES Company.

5

Compliance Information

For FCC (USA)

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy, and if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

For IC (Canada)

CAN ICES-3(B)/NMB-3(B)

For CE (EU)

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU

Disposal Information

Waste Electrical and Electronic Equipment

This symbol on the product indicates that, under the European Directive 2012/19/EU governing waste

from electrical and electronic equipment, this product must not be disposed of with other municipal

waste. Please dispose of your waste equipment by handing it over to a designated collection point for

the recycling of waste electrical and electronic equipment. To prevent possible harm to the

environment or human health from uncontrolled waste disposal, please separate these items from

other types of waste and recycle them responsibly to promote the sustainable reuse of material

resources.

For more information about recycling of this product, please contact your local city office or your

municipal waste disposal service.

6

Renseighements relatifs à la conformité

Pour la FCC (États-Unis)

Ce matériel a fait l’objet d’essais qui ont déterminé qu’il respectait les limites d’un appareil de classe

B selon la partie 15 des règlements de la FCC. Ces limites sont établies pour assurer une protection

raisonnable contre les parasites nuisant à une installation résidentielle. Ce matériel génère, utilise et

peut émettre des ondes radio électriques, et lorsqu’il n’est pas installé et utilisé selon les instructions,

peut causer des parasites nuisant aux communications radio. Il n’y a toutefois aucune garantie qu’il

n’y aura pas de parasites dans une installation en particulier. Si ce matériel cause des parasites à la

réception d’ondes radio ou de télévision, ce qui peut être déterminé en l’éteignant et en l’allumant,

l’utilisateur est invité à essayer de corriger le problème des parasites par l’une ou l’autre des mesures

suivantes :

• Réorienter ou déplacer l’antenne de réception.

• Augmenter la distance entre le matériel et la réception.

• Brancher le matériel dans une prise sur un autre circuit que celui où le récepteur est

branché.

• Consulter le distributeur ou un technicien radio ou TV expérimenté pour des conseils.

L’appareil respecte la partie 15 des règlements de la FCC. Le fonctionnement doit respecter les deux

conditions suivantes : 1) cet appareil ne doit pas causer de parasites et (2) cet appareil doit accepter

tous les parasites reçus, notamment ceux pouvant causer un fonctionnement non voulu.

Pour Industrie Canada

Norme canadienne NMB-3(B)

Pour la CE (UE)

L’appareil respecte la directive 2014/30/UE relative à la compatibilité électromagnétique et la

directive 2014/35/EU sur les limites de basse tension

Informations sur l'élimination

Déchets d'équipements électriques et électroniques

Ce symbole sur le produit indique que, conformément à la directive européenne 2012/19/UE régissant

les déchets d'équipements électriques et électroniques, ce produit ne doit pas être jeté avec les autres

déchets municipaux. Veuillez éliminer vos déchets d'équipement en les remettant à un point de

collecte désigné pour le recyclage des déchets d'équipements électriques et électroniques. Pour éviter

d'éventuels dommages à l'environnement ou à la santé humaine dus à une élimination incontrôlée

des déchets, veuillez séparer ces articles des autres types de déchets et les recycler de manière

responsable afin de promouvoir la réutilisation durable des ressources matérielles. Pour plus

d'informations sur le recyclage de ce produit, veuillez contacter votre mairie ou votre service municipal

d'élimination des déchets.

7

Important Safety Instructions

Before using this product, please read the user manual thoroughly to help protect against property

damage and to ensure your personal safety and the safety of others.

Be sure to observe the following instructions.

For installation or adjustment, please follow the instructions in this manual and refer all servicing to

qualified service personnel.

Usage Notice

Precautions

Please follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit.

Do

：

Disconnect the power plug from AC outlet if the product is not going to be used for an extended

period of time.

Don’t

：

Do not operate the product under the following conditions:

Extremely hot, cold or humid environment.

Areas susceptible to excessive dust and dirt.

Near any appliance generating a strong magnetic field.

! Warning

To prevent the risk of fire or shock hazards, do not expose the product to moisture.

! Warning

Please do not open or disassemble the product, as this may cause electric shock.

! Warning

The AC power cord must be connected to an outlet with ground connection.

8

Avis d’utilization

Précautions

Veuillez suivre toutes les mises en garde, précautions et entretiens recommandés dans ce manuel

d’utilisation pour maximiser la durée de vie de votre unité.

À faire :

Utiliser uniquement l’adaptateur d’alimentation prescrit pour votre appareil.

Débrancher l’appareil lorsqu’il n’est pas utilisé pendant une période prolongée.

À éviter :

Ne jamais utiliser l’appareil dans les conditions suivantes :

des conditions environnementales extrêmes (chaud, froid ou humidité)

des endroits remplis de poussières et de saletés.

à proximité d’appareils produisant un fort champ magnétique

! Mise en garde

Pour prévenir les risques d’incendie ou d’électrocution, ne pas exposer le produit à

l’humidité.

! Mise en garde

Prière de ne pas ouvrir ou démonter le produit, car cela pourrait entraîner l’électrocution.

! Mise en garde

Le cordon d’alimentation doit être branché à une prise pourvue d’une mise à la terre.

9

Warnings

To turn off touch computer power, press the “Power” button on the right side on the back of the touch

computer.

When the Power button is pressed, the main power of the touch computer is not turned off completely.

To disconnect power completely, remove the power plug from the outlet.

! Si l’un des événements suivants se produit, débranchez immédiatement la fiche

d’alimentation de la prise: le moniteur est tombé; le boîtier est endommagé; de l’eau est

renversée ou des objets tombent à l’intérieur du moniteur.

Si vou ne débranchez pas immédiatement la fiche d’alimentation, vous risquez de

provoquer un incendie ou un choc életrique. Contacter le personnel de service qualifé

pou inspection.

! Si le cordon d’alimentation ou la fiche est endommagé, ou deviant chaud, éteignez le

moniteur, assurez-vous que la fiche d’alimentation a refroidi et débranchez la fiche

d’alimentation de la prise.

Si le moniteur est toujours utilizé dans cet état, il peut provoquer un incendie ou un choq

électrique. Contactez votre revendeur pour le remplacement.

! If any of the following occur, remove the power plug from the outlet immediately:

the touch computer is dropped; the housing is damaged; water is spilled onto or objects

dropped inside the touch computer.

Failure to immediately remove the power plug may result in fire or electrical shock.

Contact qualified service personnel for inspection.

! If the power cord or plug is damaged or becomes hot, turn the touch computer off,

make sure the power plug has cooled down and remove the power plug from the

outlet.

If the touch computer is still used in this condition, it may cause fire or electrical shock.

Contact your dealer for replacement.

!

Warning This product can expose the user to chemicals,

including lead, which are known to the State of California to

cause cancer and birth defects or other reproductive harm.

For more information go to www.P65Warnings.ca.gov

10

Installation Tips

Things to avoid

Don't install in a high-temperature environment. Operating temperature: 0˚C to 40˚C (0˚F to 104˚F),

storage temperature -20C - 60C (-4˚F to 140˚F). If the touch computer is used in a high temperature

environment or near any heat sources, the case and other parts may become distorted or damaged,

resulting in overheating or electrical shock.

Don't install in a high-humidity environment.

Operating humidity: 20-90%

Don't insert the power plug into anything other than a grounded 100-240V AC outlet.

Don’t use a damaged power plug or worn outlet.

The use of extension cords is not recommended.

The use of the power supply that comes with the MicroTouch product is strongly recommended.

Don't place the touch computer on an unstable shelf or surface.

Don’t place objects on the touch computer.

If the touch computer is covered or the vents are blocked, the touch computer could overheat and

cause a fire.

Please keep a 10 cm minimum distance between the touch computer and the surrounding structures

to allow sufficient ventilation.

Don't move the touch computer when it is connected to the power cord When moving the touch

computer, make sure to remove the power plug and cables.

If you encounter a problem during installation, please contact your dealer for assistance. Do

not attempt to repair or open the touch computer.

11

Product Overview

This desktop touch computer with Windows operating system is designed and developed to provide a

flexible desktop touch computer solution with easily installed optional Camera and MSR accessories.

Its versatility makes it an exceptional choice for applications in all business sectors, especially in the

retail market.

Key Features

Processor: Core i3 7100U

Size: 21.5" TFT LCD

Resolution: 1920 x 1080

Contrast Ratio: 3000:1

Aspect Ratio: 16:9

Brightness: 212 cd/m2

View Angle: H:178˚, V:178˚

Video Output Port: 1 Mini DP

100 mm x 100 mm VESA mount

P-cap touch with up to 10 simultaneous touches

Plug and Play: no touch driver installation required

Warranty: 3 years

Unpacking

When unpacking please ensure that all the items in the following Accessories section are included. If

any are missing or damaged, please contact the place of purchase for a replacement.

12

Package Contents

No.

Part

Picture

Qty

1

LCD Touch computer

1

2

AC Power Cord

IEC C13 (1.8 m)

1

3

AC-DC converter

1

13

Product Setup and Use

Input and Output Connectors

Power Connector

Power Input: 4-pin 24VDC power connector

24V DC in

Pin #

Signal Name

Pin #

Signal Name

1

24VDC

2

24VDC

3

GND

4

GND

NOTE: USE THE CORRECT POWER SUPPLY.

MicroTouch touch computer models IC-156P/215P-AW1 have similar power connectors, but they are

12 VDC. If you have a mix of different models, check the voltage rating on the power converter to

ensure it is the correct voltage for the touch computer model.

Communications Ports

RS-232: RS-232 serial communications port

USB 2*2: Two type-A USB 2.0 communications ports

USB 3*2: Three type-A USB 3.0 communications ports

USB3CM: USB Type-C with DP ALT mode and 5V@3A / 12V@3A output support

Network Connection

LAN: RJ-45 Ethernet network connector (Supports 10/100/1000Mbps)

Video Output

Mini DP: Miniature Display Port video output

14

Configuration and Cable Connections

Power is supplied by the included AC-to-DC power supply’s fixed 12 volt DC cable connector. Align

the key on the power adapter’s DC connector with the key on the DC jack on the touch computer and

push the connector in. Plug the AC power cable female connector into the receptacle on the power

converter, then plug the male connector of the AC cable into a wall outlet.

Connect your network cable into the LAN connector. All other ports are optional outputs

(communications ports are inputs/outputs).

15

Turning the Touch Computer On and Off

Power On/Off

Switch

Function

Description

Power On

Press the Power button to power on

Sleep, Restart

and Shutdown

Use the Window OS power controls to select

Forced power Off

Press and hold the Power button for 4 seconds to force power off

(it is recommended to use the Windows Shutdown option)

16

Mounting options

The touch computer may be mounted to a stand, arm, or other device that has a 100mm x 100mm

standard VESA mount hole pattern.

VESA Mount

The touch computer has an integral VESA standard mount pattern that conforms to the “VESA Flat

Display Mounting Interface Standard” which defines a physical mounting interface and corresponds to

the standards for touch computer mounting devices.

! Warning

Please use the correct screws! The distance between the back cover surface and the bottom of the

screw hole is 8 mm. Please use four M4 diameter screws with 8 mm length to mount the touch

computer.

! Mise en garde

Veuillez utilizer les vis correcte! La distance entre la surface du capot arrière et le fond du trou de vis

est de 8 mm. Veuillez utilizer quatre vis de diamètre M4 d’une longueur de 8 mm pour mounter le

moniteur.

17

Specifications and Dimensions

Specifications

Item

MicroTouch IC-215P-AW2-W10 Manuel utilisateur

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