Winmate W38L100-OFA1 Manuel utilisateur

Please read this instructions before operating the device and retain them for future reference.

27.6”/ 28.6”/ 38”

Bar-Type

Open Frame Display

W27L100-OFC1

W28L100-OFA2

W38L100-OFA1

User Manual

V1.0

For more information on this

and other Winmate products,

please visit our website at:

www.winmate.com

Document Part Number: 91521110103K

USER MANUAL    CONTENTS 
- 2 - 
CONTENTS 
PREFACE ............................................................................................................. - 3 - 
ABOUT THIS USER MANUAL ........................................................................... - 10 - 
CHAPTER 1: INTRODUCTION ........................................................................... - 12 - 
1 Product Features ................................................................................ - 12 - 
2 Package Content ................................................................................ - 13 - 
3 Schematics and Dimensions ............................................................... - 14 - 
3.1 Schematics and Dimensions 27.6” ............................................ - 14 - 
3.2 Schematics and Dimensions 28.6” ............................................ - 15 - 
3.3 Schematics and Dimensions 38” ............................................... - 16 - 
4 Physical Buttons and LED Indicators .................................................. - 17 - 
CHAPTER 2: INSTALLATION ............................................................................ - 19 - 
1 Safety Precautions .............................................................................. - 19 - 
2 Cable Mounting Considerations .......................................................... - 19 - 
3 VESA Mounting Guide ........................................................................ - 20 - 
4 Powering On ....................................................................................... - 24 - 
4.1 AC Adapter Components .......................................................... - 24 - 
4.2 Power Considerations ............................................................... - 25 - 
4.3 Connecting the Power ............................................................... - 26 - 
5 Connecting Peripherals ....................................................................... - 27 - 
5.1 DC Input Connector................................................................... - 27 - 
5.2 VGA Connector ......................................................................... - 27 - 
5.3 HDMI Connector ....................................................................... - 28 - 
5.4 DVI Connector ........................................................................... - 28 - 
CHAPTER 3: Operating the Device .................................................................. - 29 - 
1 Turning on the System ........................................................................ - 29 - 
2 OSD Menu Navigation ........................................................................ - 30 - 
3 Troubleshooting Guide ........................................................................ - 32 - 
APPENDIX A: PRODUCT SPECIFICATIONS .................................................... - 34 - 

USER MANUAL PREFACE

- 3 -

PREFACE

Copyright Notice

No part of this document may be reproduced, copied, translated, or transmitted in

any form or by any means, electronic or mechanical, for any purpose, without the

prior written permission of the original manufacturer.

Trademark Acknowledgement

Brand and product names are trademarks or registered trademarks of their

respective owners.

Disclaimer

We reserve the right to make changes, without notice, to any product, including

circuits and/or software described or contained in this manual in order to improve

design and/or performance. We assume no responsibility or liability for the use of

the described product(s) conveys no license or title under any patent, copyright,

or masks work rights to these products, and make no representations or

warranties that these products are free from patent, copyright, or mask work right

infringement, unless otherwise specified. Applications that are described in this

manual are for illustration purposes only. We make no representation or guarantee

that such application will be suitable for the specified use without further testing or

modification.

Warranty

Our warranty guarantees that each of its products will be free from material and

workmanship defects for a period of one year from the invoice date. If the customer

discovers a defect, we will, at his/her option, repair or replace the defective product

at no charge to the customer, provide it is returned during the warranty period of

one year, with transportation charges prepaid. The returned product must be

properly packaged in its original packaging to obtain warranty service. If the serial

number and the product shipping data differ by over 30 days, the in-warranty

service will be made according to the shipping date. In the serial numbers the third

and fourth two digits give the year of manufacture, and the fifth digit means the

month (e. g., with A for October, B for November and C for December).

For example, the serial number 1W17Axxxxxxxx means October of year 2017.

USER MANUAL PREFACE

- 4 -

Customer Service

We provide a service guide for any problem by the following steps: First, visit the

website of our distributor to find the update information about the product. Second,

contact with your distributor, sales representative, or our customer service center

for technical support if you need additional assistance.

You may need the following information ready before you call:

• Product serial number

• Software (OS, version, application software, etc.)

• Description of complete problem

• The exact wording of any error messages

In addition, free technical support is available from our engineers every business

day. We are always ready to give advice on application requirements or specific

information on the installation and operation of any of our products.

USER MANUAL PREFACE

- 5 -

Advisory Conventions

Four types of advisories are used throughout the user manual to provide helpful

information or to alert you to the potential for hardware damage or personal injury.

These are Notes, Important, Cautions, and Warnings. The following is an example of

each type of advisory.

NOTE:

A note is used to emphasize helpful information

IMPORTANT:

An important note indicates information that is important for you to

know.

CAUTION/ ATTENTION

A Caution alert indicates potential damage to hardware and explains

how to avoid the potential problem.

Une alerte d’attention indique un dommage possible à l’équipement et

explique comment éviter le problème potentiel.

WARNING!/ AVERTISSEMENT!

An Electrical Shock Warning indicates the potential harm from

electrical hazards and how to avoid the potential problem.

Un Avertissement de Choc Électrique indique le potentiel de chocs sur

des emplacements électriques et comment éviter ces problèmes.

ALTERNATING CURRENT / MISE À LE TERRE!

The Protective Conductor Terminal (Earth Ground) symbol indicates

the potential risk of serious electrical shock due to improper

grounding.

Le symbole de Mise à Terre indique le risqué potential de choc

électrique grave à la terre incorrecte.

USER MANUAL PREFACE

- 6 -

Safety Information

WARNING! / AVERTISSEMENT!

Always completely disconnect the power cord from your open

frame display whenever you work with the hardware. Do not make

connections while the power is on. Sensitive electronic

components can be damaged by sudden power surges. Only

experienced electronics personnel should open the open frame

display.

Toujours débrancher le cordon d’alimentation du chassis lorsque

vous travaillez sur celui-ci. Ne pas brancher de connections

lorsque l’alimentation est présente. Des composantes

électroniques sensibles peuvent être endommagées par des sauts

d’alimentation. Seulement du personnel expérimenté devrait ouvrir

ces chassis.

CAUTION/ATTENTION

Always ground yourself to remove any static charge before

touching the CPU card. Modern electronic devices are very

sensitive to static electric charges. As a safety precaution, use a

grounding wrist strap at all times. Place all electronic components

in a static-dissipative surface or static-shielded bag when they are

not in the display.

Toujours verifier votre mise à la terre afin d’éliminer toute charge

statique avant de toucher la carte CPU. Les équipements

électroniques moderns sont très sensibles aux décharges

d’électricité statique. Toujours utiliser un bracelet de mise à la terre

comme précaution. Placer toutes les composantes électroniques

sur une surface conçue pour dissiper les charge, ou dans un sac

anti-statique lorsqu’elles ne sont pas dans le chassis.

USER MANUAL PREFACE

- 7 -

Safety Precautions

For your safety carefully read all the safety instructions before using the

device. Keep this user manual for future reference.

• Always disconnect this equipment from any AC outlet before

cleaning. Do not use liquid or spray detergents for cleaning. Use a

damp cloth.

• For pluggable equipment, the power outlet must be installed near the

equipment and must be easily accessible.

• Keep this equipment away from humidity.

• Put this equipment on a reliable surface during installation. Dropping

it or letting it fall could cause damage.

• The openings on the enclosure are for air convection and to protect

the equipment from overheating.

CAUTION/ATTENTION

Do not cover the openings!

Ne pas couvrir les ouvertures!

• Before connecting the equipment to the power outlet make sure the

voltage of the power source is correct.

• Position the power cord so that people cannot step on it. Do not place

anything over the power cord.

• If the equipment is not used for a long time, disconnect it from the

power source to avoid damage by transient over-voltage.

• Never pour any liquid into an opening. This could cause fire or

electrical shock.

• Never open the equipment. For safety reasons, only qualified service

personnel should open the equipment.

• All cautions and warnings on the equipment should be noted.

*Let service personnel to check the equipment in case any of the

following problems appear:

o The power cord or plug is damaged.

o Liquid has penetrated into the equipment.

o The equipment has been exposed to moisture.

o The equipment does not work well or you cannot get it to work

according to the user manual.

o The equipment has been dropped and damaged.

o The equipment has obvious signs of breakage.

• Do not leave this equipment in an uncontrolled environment where the

storage temperature is below -20°C (-4°F) or above 60°C (140°F). It

may damage the equipment.

USER MANUAL PREFACE

- 8 -

CAUTION/ATTENTION

Use the recommended mounting apparatus to avoid risk of injury.

Utiliser l’appareil de fixation recommandé pour éliminer le risque de

blessure.

WARNING! / AVERTISSEMENT!

Only use the connection cords that come with the product. When

in doubt, please contact the manufacturer.

Utiliser seulement les cordons d’alimentation fournis avec le

produit. Si vous doutez de leur provenance, contactez le

manufacturier.

WARNING!/ AVERTISSEMENT!

Always ground yourself against electrostatic damage to the

device.

Toujours vérifier votre mise à la terre afin que l’équipement ne

se décharge pas sur vous.

• Cover workstations with approved anti-static material. Use a wrist

strap connected to a work surface and properly grounded tools and

equipment.

• Use anti-static mats, heel straps, or air ionizer for added protection.

• Handle electrostatic-sensitive components, PCB’s and assemblies

by the case or the edge of the board.

• Avoid contact with pins, leads, or circuitry.

• Turn off power and input signals before inserting and removing

connectors or test equipment.

• Keep the work area free of non-conductive materials, such as

ordinary plastic assembly aids and Styrofoam.

• Use filed service tools, such as cutters, screwdrivers, and vacuum

cleaners that are conductive.

• Always put drivers and PCB’s component side on anti-static foam.

USER MANUAL PREFACE

- 9 -

Important Information

Federal Communications Commission Radio Frequency

Interface Statement

This device complies with part 15 FCC rules.

Operation is subject to the following two conditions:

⚫ This device may not cause harmful interference.

⚫ This device must accept any interference received including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class "B"

digital device, pursuant to part 15 of the FCC rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at

him own expense.

EC Declaration of Conformity

This equipment is in conformity with the requirement of the following EU

legislations and harmonized standards. Product also complies with the Council

directions.

Electromagnetic Compatibility Directive (2014/30/EU)

• EN55024: 2010/ A1: 2015

o IEC61000-4-2: 2009

o IEC61000-4-3: 2006+A1: 2007+A2: 2010

o IEC61000-4-4: 2012

o IEC61000-4-5: 2014

o IEC61000-4-6: 2014

o IEC61000-4-8: 2010

o IEC61000-4-11: 2004

• EN55032: 2012/AC:2013

• EN61000-3-2:2014

• EN61000-3-3:2013

Low Voltage Directive (2014/35/EU)

• EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013

USER MANUAL ABOUT THIS USER MANUAL

- 10 -

ABOUT THIS USER MANUAL

This User Manual provides information about using the Winmate® Bar-Type Open

Frame Display. This User Manual applies to Bar-Type Open Frame Display

W27L100-OFC1, W28L100-OFA2 and W38L100-OFA1.

The documentation set for the Bar-Type Open Frame Display provides information

for specific user needs, and includes:

• Bar-Type Display User Manual – contains detailed description on how to

use the display, its components and features.

NOTE:

Some pictures in this guide are samples and can differ from actual

product.

Document Revision History

Version

Date

Note

1.0

30-Nov-2018

Initial release

USER MANUAL CHAPTER 1 IINTRODUCTION

- 11 -

INTRODUCTION

This chapter gives you product

overview, describes features and

hardware specification. You will find all

accessories that come with the display

in the packing list. Mechanical

dimensions and drawings included in

this chapter.

USER MANUAL CHAPTER 1 IINTRODUCTION

- 12 -

CHAPTER 1: INTRODUCTION

Congratulations on purchasing Winmate® Bar-Type Open Frame Display.

Winmate® Bar-Type Open Frame Display is a fascinating ultra-wide series. The

ultra-wide aspect ratio display and high resolution is perfectly fit to replace

traditional LED signage.

Depending on different applications, Winmate® Bar-Type can be used in both

horizontal and vertical installation to show different content with one single image

or split screens in different places. Bar-Type can be a perfect choice to replace

traditional LED digital signage for applications where the space is limited such as

public transportation, elevators and other public places.

1.1 Product Features

Winmate® Bar-Type Open Frame Display features:

• 28.6” ~38” ultra-wide aspect ratio TFT LCD

• 1 x HDMI, 1 x VGA, 1 x DVI-D

• Open Frame Housing

• Front IP54 Water and Dust proof (with optional glass)

• Widescreen stretched design for digital signage in narrow spaces

• Public transportation, public advertisement in retail store, information

stands, digital signage in elevators

USER MANUAL CHAPTER 1 IINTRODUCTION

- 13 -

1.2 Package Content

Carefully remove the box and unpack your device. Please check if all the items

listed below are inside your package. If any of these items are missing or damaged

contact us immediately.

Standard factory shipment list:

Bar-Type

Open Frame Display

User Manual

(Hardcopy)

3pin Terminal Block

Varies by product

specifications

91521110103K

Cable: 94EL02X020E0

Connector:604520105004

VESA Mount Screws

913511105000

USER MANUAL CHAPTER 1 IINTRODUCTION

- 14 -

1.3 Schematics and Dimensions

This section describes mechanical dimensions of Bar-Type Display. Notice that this

is a simplified drawing and some components are not marked in detail. Please

contact our sales representative if you need further product information.

1.3.1 Schematics and Dimensions 27.6”

No

Description

No

Description

①

5 Button OSD Control Panel

④

VGA x 1

②

Audio (Optional)

⑤

DVI-D x 1

③

9-36V DC Terminal Block

(Phoenix Type)

⑥

HDMI 1.4a x 1

USER MANUAL CHAPTER 1 IINTRODUCTION

- 15 -

1.3.2 Schematics and Dimensions 28.6”

Unit: mm

No

Description

No

Description

①

5 Button OSD Control Panel

④

VGA x 1

②

9-36V DC Terminal Block

(Phoenix Type)

⑤

DVI-D x 1

③

Audio (Optional)

⑥

HDMI 1.4a x 1

USER MANUAL CHAPTER 1 IINTRODUCTION

- 16 -

1.3.3 Schematics and Dimensions 38”

Unit: mm

No

Description

No

Description

①

5 Button OSD Control Panel

④

VGA x 1

②

9-36V DC Terminal Block

(Phoenix Type)

⑤

DVI-D x 1

③

Audio (Optional)

⑥

HDMI 1.4a x 1

USER MANUAL CHAPTER 1 IINTRODUCTION

- 17 -

1.4 Physical Buttons and LED Indicators

The OSD Control Panel is located on the rear side of the Bar-Type Display.

Physical Buttons

Icon

Button

Description

Volume Down /

Select up

Press to lower down the volume

Volume Up /

Select down

Press to increase the volume

Power Button

Press to exit the menu

Exit / Auto

adjustment

Press to confirm the action or to come back

to the main menu

Enter / Call

main OSD

menu

Press to power on or power off the device

LED Indicators

Icon

Button

Description

Power

Indicator

Lights up in "Green" when the monitor turn on

Stand by

Indicator

Lights up in "Orange" when the device cannot

detect any input source

USER MANUAL CHAPTER 2 INSTALLATION

18

INSTALLATION

This chapter provides hardware

installation instructions and

mounting guide for all available

mounting options. Pay attention to

cautions and warning to avoid any

damages.

USER MANUAL CHAPTER 6 TECHNICAL SUPPORT

- 19 -

CHAPTER 2: INSTALLATION

This chapter provides information on how to connect the Display to the source of

power, connector pinouts and the guideline to turn on/off the device.

2.1 Safety Precautions

Observe the following common safety precautions before installing any electronic

device:

• Use separate, non-intersecting paths to route power and networking

wires. If power wiring and device wiring paths must be crossed make sure

the wires are perpendicular at the intersection point.

• Keep the wires separated according to the interface. Wires that share

similar electrical characteristics must be bundled together.

• Do not bundle input wiring with output wiring. Keep them separate.

When necessary, it is strongly advised that you label wiring to all devices

in the system.

2.2 Cable Mounting Considerations

For a nice look and safe installation, make sure cables are neatly hidden

behind the Display. Refer to Chapter 2, section 2.4 for the cable installation

instruction.

CAUTION/ ATTENTION

Observe all local installation requirements for connection cable

type and protection level.

Suivre tous les règlements locaux d’installations, de câblage et

niveaux de protection.

CAUTION/ ATTENTION

Turn off the device and disconnect other peripherals before

installation.

Éteindre l’appareil et débrancher tous les périphériques avant

l’installation.

ALTERNATING CURRENT / MISE À LE TERRE!

To prevent electrical shock, the Safety Ground location on the

rear must be bonded to the local earth ground through a

minimum 12 AWG wire as short as possible

Pour éviter les chocs électriques, l’emplacement de la prise terre

à l’arrière doit être lié à terre locale, à travers un 12 AWG

minimum et aussi court que possible.

USER MANUAL CHAPTER 6 TECHNICAL SUPPORT

- 20 -

2.3 Mounting Guide

The Open Frame Display can be applied for several different installation

methods, including panel mounting, bracket mounting, VESA mounting. Refer to

sub-sections below for more details.

CAUTION/ ATTENTION

Follow mounting instructions and use recommended mounting

hardware to avoid the risk of injury.

Suivez les instructions de montage et d'utilisation recommandé le

matériel de montage pour éviter le risque de blessure.

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