Thuraya XT-PRO DUAL Manuel utilisateur

XT-PRO DUAL User Guide  English  1

The XT-PRO DUAL is a satellite and GSM phone with dual-SIM capability.

Please read carefully and make yourself familiar with the safety measures

and user instructions in this manual before you start using your Thuraya

XT-PRO DUAL. This will help you to get the most out of your phone.

For your safety

The following guidelines will help you to use your Thuraya XT-PRO DUAL

safely.

SWITCH ON SAFELY

Do not switch on the phone where wireless phone use is prohibited

or when it may cause interference or danger.

SWITCH OFF IN HOSPITALS

Follow any restrictions that are advised in a hospital.

Switch o the phone near medical equipment.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the

vehicle while driving. Your rst consideration while driving should

be road safety.

SWITCH OFF IN AIRCRAFT

Follow any restrictions.

Wireless devices can cause harmful interference to aircraft’s

navigation and communication systems.

Genuine accessories

Use only Thuraya approved accessories for your phone.

●Please be aware of dangers when using accessories which are not

certied by Thuraya. Diering electrical specications can damage

your Thuraya XT-PRO DUAL, such accessories may void your device’s

warranty and can be potentially harmful.

●Only qualied personnel may install or repair this product.

●Do not short-circuit the battery. Short-circuiting the terminals may

damage the battery or the connecting object.

●Do not expose to temperatures exceeding 90 degrees Celsius.

Caution

•RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

•DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

Before you start

2  User Guide  English XT-PRO DUAL

Before you start

Taking care of your Thuraya XT-PRO DUAL

The suggestions below will help you to maintain your phone in good

condition and to protect your warranty coverage.

●If your device gets wet, remove the battery immediately and allow the

device to dry completely before replacing it. Liquids or moisture can

contain minerals that can damage electronic circuits.

●Do not use or store the device in dusty or dirty areas. Its moving parts

and electronic components can be damaged.

●Do not store the device in very hot areas. High temperatures can

shorten the life of the device and damage batteries.

●Do not store the device in very cold areas. When the device returns to

its normal temperature, moisture can form inside the device and can

damage electronic circuit boards.

●Do not attempt to open the device other than as instructed in this

guide.

●Unauthorized antennas, modications, or attachments could damage

the device and may violate regulations governing radio devices.

Precautions for Thuraya XT-PRO DUAL

Your Thuraya XT-PRO DUAL is jet water resistant, dust resistant and shock

proof. To ensure proper protection, make sure the following parts are

assembled properly:

●USB/UDC cover

●Battery

●Earphone jack cover

●Antenna jack cover

Note

If these parts are not attached properly, it may cause water or dust ingress

resulting in a malfunction.

XT-PRO DUAL User Guide  English  3

Before you start

Unpacking your Thuraya XT-PRO DUAL

Your package contains the following items:

Handset Battery Travel Charger

Earphones Data Cable Support CD

Infosheet User Guide &

Accessory Sheet

Car Charger

Parts description

19 20

16

14

13

12

17

15

18

1

2

11

3

9

46

78

5

10

1 SAT antenna

2 Tracking button

3 SOS button

4 Left soft key

5 Call key

6 Navigation keys

7 Selection key

8 Right soft key

9 End key

: Alphanumeric keypad

; Microphone

< Wrist strap hole

= Earphone jack

> Volume buttons

? RF connector

@ Speakerphone

A Battery release

B SIM card holders

C Data cable jack

D Micro USB/Charger jack

4  User Guide  English XT-PRO DUAL

SIM cards

The dual-SIM capability of the XT-PRO DUAL allows you to insert a

mini SIM card for satellite services and a micro SIM card for GSM services.

GSM SIM card slot

SAT SIM card slot

Note

The phone can be used with one or two SIM cards, either in the GSM SIM card

slot, in the SAT SIM card slot, or in both.

Turning on and connecting to the network

Press and hold for two seconds and when the Thuraya XT-PRO DUAL

is powered on, the phone will search for the network and acquire location

information. Upon successful registration to the network, the phone will

display the information on the home screen according to your chosen

network mode. When using the phone in satellite mode, please ensure

that the SAT antenna is fully extended and that you have direct line of

sight to the satellite which is not obstructed by high buildings, trees or

mountains. The SAT antenna does not need to be extended when using

the phone in GSM mode.

SAT only GSM only SAT & GSM Always on

Note

If the satellite signal icon is flashing, the phone is yet to receive location

information which is required for use in satellite mode. Once the flashing stops,

you will be able to make a call or send a message in satellite mode.

Before you start

XT-PRO DUAL User Guide  English  5

Before you start

XT-PRO DUAL home screen

Status bar

Satellite network information

GSM network information

Available soft key functions

Active call

Roaming

Weak signal. Point antenna towards satellite.

No satellite SIM

Satellite SIM blocked

No GSM SIM

GSM SIM blocked

Satellite SIM loading

GSM SIM loading

SOS call

Earphone connected

Satellite call divert

Speakerphone

SOS activated

Silent

Ciphering (call encryption) is o

GmPRS connecting

(blinking icon during a GmPRS connection)

GmPRS paused

GSM call divert

Satellite & GSM call divert

SOS failed (call barring active)

SOS message sending

SOS message failed

Unread SMS

Voice mail + SMS

Tracking message sending

Alarm

Voice mail

SMS inbox full

Tracking activated

Schedule reminder

Sending and receiving data from an external

device

Tracking SMS failed

Tracking failed (call barring active)

Satellite signal

GSM signal

Satellite mode o

6  User Guide  English XT-PRO DUAL

Getting started

Overview of the XT-PRO DUAL menu

Messages

1 New Message

2 Inbox

3 Drafts

4 Sent messages

5 Outbox

6 Templates

7 Settings

8 Info message

9 Memory status

10 Delete messages

Contacts

1 Search

2 Add contact

3 Group

4 Speed dial

5 Copy

6 Delete

7 Memory status

Sounds

1 Ringtones

2 Ringing type

3 Incoming message tone

4 Outgoing message tone

5 Keypad tone

6 Startup sound

7 Volume

Call logs

1 Missed calls

2 Received calls

3 Outgoing calls

4 Delete

5 Call duration

Organizer

1 Calendar

2 Calculator

3 Notes

Clock

1 Alarm

2 Stopwatch

3 World time

4 Time/Date

Settings

1 Phone

2 Call

3 Data settings

4 Language

5 Setup wizard

6 My numbers

Tracking

1 Tracking by Time

2 Tracking by Distance

3 Tracking by Area

Navigation

1 Current position

2 Waypoints

3 Position logging

4 Navigation systems

Network

1 Network selection

2 Network searching

3 Preference

4 SAT registration

Security

1 PIN code

2 Security code

3 Barring code

4 Fixed dialing

5 Closed user group

6 IMEI number

7 S/W version

8 Soft reset

9 Factory reset

SOS

1 Call recipient

2 Message recipient(s)

3 SOS message (SMS)

4 SOS message (email)

5 Message interval

6 Output format

XT-PRO DUAL User Guide  English  7

Getting started

Dual-mode settings on the XT-PRO DUAL

When using the XT-PRO DUAL for the rst time, the Network mode must be

congured using the setup wizard. Please note that these settings can be

changed at any time by going to Menu > Network > Network selection.

Under Network mode, choose from:

SAT only

Use this mode when you plan to stay outside of GSM coverage or want to

avoid GSM roaming charges.

GSM only

Use this mode when you do not intend to use satellite functionality.

SAT & GSM Always On

Use this mode when you plan to move between satellite and GSM

coverage so you can avail of the most economical mode.

This setting requires the use of two SIM cards.

For outgoing voice calls and messages the default setting must be chosen

from the following options:

●Use SAT

All outgoing calls/messages will be made in satellite mode.

●Use GSM

All outgoing calls/messages will be made in GSM mode.

●Always ask

Before every outgoing call/message, you will be asked whether to use

satellite or GSM for that particular call or message.

8  User Guide  English XT-PRO DUAL

Calls

Making a call

To make a call, enter a phone number using the keypad or choose a saved

contact and then press the Call key. If you selected Always Ask, choose

whether to make a GSM call or a SAT call.

Receiving a call

To receive a call, press the Call key or any key on the keypad.

During a call

During a call, you can mute the call or put the call on hold from the

Options menu. Also, call waiting is available if you receive an incoming

call during an ongoing call.

Swapping calls

If you have multiple ongoing calls, you can swap between the calls.

Swapping between satellite calls: Options > Swap

Swapping between GSM calls: Options > Swap

Swapping from satellite to GSM calls or vice versa: choose To SAT or To GSM

Getting started

Conference calls

1. During an active call, go to Options > New call. The rst call is

automatically put on hold.

2. Call the other user’s phone number.

3. To add the rst user into the conference call, go to Options >

Conference.

4. During a conference call, to speak with a user in private, select the user

and go to Options > Private. All other calls are put on hold

automatically.

You can include up to 6 users in the conference call by repeating steps 1

to 3.

Note

Satellite calls can be conferenced only with other satellite calls, and GSM calls can

be conferenced only with other GSM calls.

XT-PRO DUAL User Guide  English  9

Getting started

Contacts

The Contacts menu helps you to manage your address book by saving

and editing contacts on your phone.

Adding a contact

1. Enter a phone number and press the Selection key.

Or go to Contacts > Add contact.

2. Select the storing location (phone, SAT SIM or GSM SIM) and phone

number information.

Note

You can also copy contacts between your SAT SIM, GSM SIM and phone.

Managing Groups

An easy way to manage contacts in your contact list is to add them to a

Group. This will allow you to set specic ringtones for evey Group and to

send SMSs to all members of a Group. To add a contact to a Group, go to

Menu > Contacts > Group > Select the group > Options > Add.

Adding contacts to Speed dial

To add a contact to Speed dial, go to Menu > Contacts > Speed dial.

Select the desired key and select Options > Assign.

Note

To check the number of available and used contacts on the SAT SIM, GSM SIM or

phone, go to Contacts > Memory status.

10  User Guide  English XT-PRO DUAL

Getting started

Messages

Easily read, create and send messages using the Messages menu.

Sending messages

1. To send a new message, go to Menu > Messages > New message

and you may choose to send an SMS, SMS to email, or Fax.

2. Enter the message.

3. Add the information of the recipient(s).

4. Select Options > Send.

5. If you selected Always Ask, choose whether to send as a GSM message

or a SAT message.

Note

Press the * key for symbol entry, the # key for switching between numbers and

text, and Options > AutoText for predictive text entry.

Deleting messages

Delete messages one at a time by selecting the message and going to

Options > Delete. To delete all the messages in a selected folder, go to

Menu > Messages > Delete messages.

Navigation

The navigation feature on your Thuraya XT-PRO DUAL is a powerful tool

that allows you to use location information in various ways. It supports

GPS, BeiDou, Glonass and Galileo for maximum accuracy and exibility.

●Find your current coordinates.

●Enter waypoints to navigate to a specic position using the electronic

compass.

●Log your position on a map at a preset interval ranging from once

every second to once an hour.

●Choose the navigation system you wish to use (GPS, GPS and BeiDou,

GPS and Glonass, GPS and Galileo).

To use the built-in compass and see the navigation sensitivity, go to Menu

> Navigation > Current position and use the left/right navigation keys.

XT-PRO DUAL User Guide  English  11

SOS

The Thuraya XT-PRO DUAL allows you to make an SOS call and/or send

SOS messages to pre-determined recipients at the press of a button.

●Program an SOS call recipient.

●Program up to 10 SOS message recipients (SMS and email).

●Include separate SOS messages for SMS recipients and email recipients.

●Choose frequency of outgoing SOS Messages (every 3 minutes to

every 24 hours).

●Change the format in which your coordinates will be received.

Once SOS has been set up and at least one of either SOS Call or SOS

Message are checkmarked, press the SOS button on the side of the

XT-PRO DUAL to activate it (the SOS icon will be shown in the status bar as

per your conguration). To deactivate, press the right soft key ‘Stop SOS’

from the home screen.

Note

Activate SOS even when the XT-PRO DUAL is switched off by pressing and

holding the SOS button for 3 seconds.

Tracking

The Thuraya XT-PRO DUAL can be used to send your coordinates to

pre-dened numbers via SMS or email based on preset time intervals,

amount of distance moved or when moving outside of a preset geofence.

●Program up to 10 message recipients (SMS and/or email)

●Change the format in which your coordinates will be received

Tracking by Time

Coordinates will be sent at preset time intervals. Choose frequency of

outgoing messages (every 3 minutes to every 24 hours).

Tracking by Distance

Coordinates will be sent based on the amount of distance the user has

moved. Choose distance interval for outgoing messages (every 10 meters

to every 10,000 kilometers).

Getting started

12  User Guide  English XT-PRO DUAL

Getting started

Tracking by Area (Geofence)

●Coordinates will be sent if the user moves out of a predesignated

geofence. Choose the number of points to create the geofence (3

points to 7 points).

●Enter the coordinates in consecutive order to form a closed polygon.

Geofence

For example, you have chosen to set up a geofence with 7 coordinates to

form the polygon on the right side and have activated Tracking by Area. If

you are inside the Geofence, e.g. moving along the blue line, no

coordinates will be sent. However, if you are outside the Geofence, e.g.

moving along the green line, your coordinates will be sent as outgoing

messages every 3 minutes, until you reach back inside the Geofence or

deactivate Tracking.

P1

N3.48659

E72.79666

P7

N3.48505

E72.79313

P6

N3.48188

E72.79385 P5

N3.48158

E72.80048

P4

N3.47926

E72.80639

P3

N3.48348

E72.81031

P2

N3.48647

E72.80644

N3.48000

E72.80700

Moving along the blue line - No Tracking

Moving along the green line - Tracking

Note

How to activate and deactivate tracking once it is set up:

•To activate, press the Tracking button or go to Menu > Tracking > Options

> Start tracking (the Tracking icon will then start blinking in the status bar).

•To deactivate while in use, short press the right soft key from the home screen

or go to Menu > Tracking > Options > Stop tracking.

XT-PRO DUAL User Guide  English  13

Getting started

Additional features

The Thuraya XT-PRO DUAL includes a variety of productivity features:

Use the Organizer of your Thuraya XT-PRO DUAL for a range of

convenient features such as scheduling appointments, using the built-in

calculator and writing notes.

Use the Clock menu to set the date and time, set alarms, and use the

stopwatch and world time.

In the Sounds menu you can choose and adjust the ringtones and

notication sounds of your XT-PRO DUAL.

Use the Security menu to congure phone and SIM codes and set up the

Fixed dialing and Closed User Group network features. In addition, check

the IMEI number and software version of your phone or perform a phone

reset.

Call notification for satellite calls

Your Thuraya XT-PRO DUAL allows you to receive a notication of an

incoming satellite call even if your satellite signal is too weak to receive

the call itself. This is particularly useful when the Thuraya XT-PRO DUAL is

in your pocket with the antenna stowed and only has a weak satellite

signal:

1. Fully extend the antenna of your Thuraya XT-PRO DUAL.

2. Ensure that you have direct line of sight to the satellite.

3. As soon as the signal strength is strong enough, the warning

disappears from the display. You can now accept the call as usual by

pressing the Call key.

14  User Guide  English XT-PRO DUAL

Using your Thuraya XT-PRO DUAL

Thuraya Short Codes

Use these short codes to access some common services that are available

on the Thuraya network (accessible only with Thuraya SIM cards).

Call services:

Service Number Description

Thuraya Customer Care 100 Contact a Thuraya Customer Care

representative 24 hours a day.

Thuraya Voicemail Service 123 Access your voicemail and voicemail

settings.

Prepaid main menu 150

Access the prepaid main menu to

recharge and nd out your phone

number.

Prepaid account

information 151 Prepaid credit balance and validity.

Prepaid scratch card rell 160 Enter 160 [scratch card PIN code] then

press the Call key.

Thuraya Free Test Call

Service 11112

Allows you to check if your Thuraya XT-

PRO DUAL is in working condition and

if the subscription is valid.

SMS services:

Service Number Description

SMS Rell

Service 150 Rell your prepaid account by sending an SMS to 150 in

the following format: #14-digit scratch card PIN code#.

Satellite

locator 1300

From the navigation menu nd your current position

and send it by SMS to 1300 to obtain location

information of the satellite.

Thuraya Call

Me Back

Service

1755

Send a free notication to another person to call you

back. Send the number in the following format to 1755:

#destination phone number#.

Twitter SMS

Services 1888

Send “start” by SMS to 1888 to activate the service.

Once activated you can send tweets by sending an SMS

to 1888.

Send “Follow [username]” to follow new accounts.

USSD codes:

Service Number Description

Prepaid rell *150*scratch

card#

Enter *150* [scratch card PIN code] then

press the Call key.

Prepaid billing enquiry *151# Enter *151# then press the Call key.

XT-PRO DUAL User Guide  English  15

Using your Thuraya XT-PRO DUAL

Data services via the XT-PRO DUAL

Use data services by setting up your XT-PRO DUAL as a data modem. For

satellite data, choose either GmPRS (up to 60/15 kbps download/upload)

or Circuit Switched Data (9.6 kbps) and choose 2G/3G data for GSM data:

Download the latest Thuraya XT-PRO DUAL software package (this can be

found on the included CD or on the Thuraya website), which contains the

required driver for connecting your XT-PRO DUAL to a PC or laptop to use

data in satellite or GSM mode.

Step 1

Run the setup le - the software package including the USB driver will be

installed.

Step 2

Connect your Thuraya XT-PRO DUAL with the PC/laptop and set the

phone up as a data modem. Connect via the included USB data cable for

satellite data or use a micro USB data cable for GSM (2G/3G) data.

Step 3

Create a dial-up connection and in the dial-up phone number eld, enter the

access number *99# for GmPRS/2G/3G or 1722 for Circuit Switched Data.

For detailed instructions on step 2 and 3 please refer to the 'Connect your

XT-PRO DUAL' manual on the CD or on the Thuraya website.

Access Point Name (APN)

GmPRS settings

There are 3 Thuraya APNs available, to change the default setting, go to

Menu > Settings > Data settings > GmPRS settings:

●GET (default, no compression)

●GETLC (low compression, images will be compressed)

●GETHC (high compression, images will not be downloaded)

GETLC and GETHC are designed to compress all http trac that is routed

through them. Any emails and apps that do not use http will be delivered

uncompressed.

GSM (2G/3G) settings

Go to Menu > Settings > Data settings > 2G/3G settings and enter the

APN obtained from your GSM service provider.

16  User Guide  English XT-PRO DUAL

Using your Thuraya XT-PRO DUAL

Software upgrades

A software upgrade is only required if Thuraya releases a newer software

version. Before performing an upgrade please check your current software

version under Security > S/W version to see if an upgrade is required.

1. Download the latest Thuraya XT-PRO DUAL software package from

www.thuraya.com and install on your computer.

2. Download the latest Thuraya XT-PRO DUAL rmware from

www.thuraya.com.

3. Power on your Thuraya XT-PRO DUAL with a fully charged battery.

4. Connect the PC and the Thuraya XT-PRO DUAL using the USB data

cable.

5. Double click the Thuraya XT-PRO DUAL icon on the desktop and the

program will guide you through the upgrade process.

How to plug the data cable in case of software

upgrade:

Open the cover at the bottom of the phone and rmly connect the USB

cable to the UDC jack.

Afterwards attach the other side of the data cable to your PC.

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