User’s manual

EL50005

DECT 6.0 expansion handset

for use with AT&T models

EL52115/EL52145/EL52215/

EL52245/EL52265/EL52315/

EL52345/EL52365/EL52465/

EL52106/EL52206/EL52246/

EL52256/EL52306/EL52346/

EL52245/EL52265/EL52315/EL52345/EL52365/EL52465/EL52106/

EL52206/EL52246/EL52256/EL52306/EL52346/EL52356/EL52406

telephone.

You can also visit our website at www.telephones.att.com or

call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

This telephone meets the California Energy Commission regulations

for energy consumption. Your telephone is set up to comply with the

energy-conserving standards right out of the box. No further action

is necessary.

Model number: EL50005

Save your sales receipt and original packaging in case it is

necessary to return your telephone for warranty service.

© 2014-2019 Advanced American Telephones. All Rights Reserved. AT&T and

the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Telephones identified with this logo have reduced noise and

interference when used with most T-coil equipped hearing

aids and cochlear implants. The TIA-1083 Compliant Logo is a

trademark of the Telecommunications Industry Association. Used

under license.

Parts checklist

Your telephone package contains the following items. Save your

sales receipt and original packaging in the event warranty service

is necessary.

Battery for

cordless handset

EL50005

DECT 6.0 expansion handset

for use with AT&T models

Installation ............................................................................................................................. 1

Quick reference guide ....................................................................................................2

Charger installation .........................................................................................................5

Battery installation and charging ..........................................................................6

Registration and deregistration

Adding and registering handsets ...........................................................................9

Register a handset to your telephone base ...............................................9

Deregistering handsets .............................................................................................. 11

Deregister all handsets from your telephone base.............................11

Appendix

Pacemaker patients ................................................................................................. 23

ECO mode ....................................................................................................................... 23

Especially about telephone answering systems...................................23

For C-UL compliance ....................................................................................................24

Mesures de sécurité importantes ..................................................................24

FCC Part 68 and ACTA ................................................................................................. 27

FCC Part 15 ..........................................................................................................................29

California Energy Commission battery charging testing

instructions ....................................................................................................................30

Limited warranty .............................................................................................................31

for easy instructions.

You must install and

charge the battery before

using the telephone.

Installation

Your product may be shipped with a protective sticker covering the

handset display - remove it before use.

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111.

microwave ovens, refrigerators, or uorescent lighting.

Excessive dust sources such as a workshop or garage.

Excessive moisture.

Extremely low temperature.

Mechanical vibration or shock such as on top of a washing

machine or workbench.

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Getting started

Quick reference guide

Getting started

2

Quick reference guide

Getting started

3

plugged into a ceiling, under-the-table or cabinet outlet.

Plug the power adapter into an

electrical outlet not controlled by a

wall switch.

Charger installation

If the battery is depleted, it might take approximately 30 minutes

to charge the handset before it shows Low battery. See page 6

for details.

Reset the telephone base. Unplug the electrical power. Wait for

approximately 15 seconds, then plug it back in. Allow up to one

minute for the cordless handset and telephone base to reset.

You may need to purchase a new battery. Refer to Battery

installation and charging in this user’s manual on pages 6-8.

The display shows No line. I cannot get a dial tone.

Try all the suggestions mentioned above.

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Troubleshooting

If changing the telephone line cord does not help, the wall

jack (or the wiring to this wall jack) may be defective. Try

using a dierent wall jack in your home to connect your

EL52115/EL52145/EL52215/EL52245/EL52265/EL52315/

EL52345/EL52365/EL52465/EL52106/EL52206/EL52246/

EL52256/EL52306/EL52346/EL52356/EL52406 telephone, or

contact your telephone service provider (charges may apply).

I cannot dial out.

Try all the suggestions mentioned above.

other appliances might cause the phone to not dial out properly.

If you cannot eliminate the background noise, try muting the

cordless handset before dialing, or dialing from another room

with less background noise.

If other phones in your home are having the same problem,

contact your telephone service provider (charges might apply).

My cordless handset isn’t performing normally.

Make sure you plug the power cord securely into the telephone

base. Plug the power adapter into a dierent, working electrical

outlet without a wall switch.

phones, can cause interference with your cordless phone. Try

installing your phone as far away as possible from these types of

electronic devices.

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Troubleshooting

Other electronic products such as HAM radios and other DECT

phones, can cause interference with your cordless phone. Try

installing your phone as far away as possible from these types of

electronic devices.

Out of range or no pwr at base appears on my cordless handset.

Ensure you plug the telephone base in properly and the power is on.

Place the cordless handset in the telephone base for one minute

Other electronic products such as HAM radios and other DECT

phones, can cause interference with your cordless phone. Try

installing your phone as far away as possible from these types of

electronic devices.

The batteries do not hold a charge.

If the cordless handset is in the telephone base or charger

and the charge light is not on, refer to The charge light is o

(page 19) in this Troubleshooting guide.

Charge the battery in the cordless handset for at least 10 hours.

For optimum daily performance, return the cordless handset to

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and

plug in a different telephone. If you still hear other calls, call

your telephone service provider.

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I get noise, static, or weak signals even when I’m near the

telephone base.

If you subscribe to high-speed Internet service (DSL - digital

subscriber line) through your telephone line, you must install a

DSL lter between the telephone line cord and the telephone

wall jack. The lter prevents noise and caller ID problems as

a result of DSL interference. Please contact your DSL service

phones, can cause interference with your cordless phone. Try

installing your phone as far away as possible from these types of

electronic devices.

Do not install this phone near a microwave oven or on the same

electrical outlet. You might experience decreased performance

while the microwave oven is operating.

If you plug your phone in with a modem or a surge protector,

plug the phone (or modem/surge protector) into a dierent

location. If this does not solve the problem, relocate your phone

or modem farther apart from one another, or use a dierent

For increased sound quality while using the speakerphone, place

the handset on a at surface with the dialing keys facing up.

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Troubleshooting

My cordless handset does not ring when I receive a call.

Make sure that the ringer is not o. Refer to Ringer volume

in the user’s manual provided with your EL52115/EL52145/

EL52215/EL52245/EL52265/EL52315/EL52345/EL52365/

EL52465/EL52106/EL52206/EL52246/EL52256/EL52306/

EL52346/EL52356/EL52406 telephone.

Make sure you plug the telephone line cord securely into the

telephone base and telephone jack. Make sure you plug in the

line to allow all of them to ring simultaneously. Try unplugging

some of the other phones.

The layout of your home or oce might be limiting the

operating range. Try moving the telephone base to another

location, preferably on an upper oor.

If the other phones in your home are having the same problem,

contact your telephone service provider (charges might apply).

Test a working phone at the phone jack. If another phone has

the same problem, contact your telephone service provider

(charges might apply).

minute for the handset to reestablish its connection with the

telephone base.

Your line cord might be defective. Try installing a new line cord.

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Troubleshooting

Appendix

16