11
Troubleshooting
Product Use Troubleshooting
Problem Possible Causes Solution
Need help?
Give us a call! We’re here for you.
If you have questions regarding your product
or require warranty assistance, please call our
customer service helpline.
Toll-free: 1-877-483-6759
Before returning your
product to store Call us rst!
Caring for Your Item
Disconnect xture’s plug from wall receptacle. To clean the xture, use a dry or slightly
dampened clean cloth (use clean water, never a solvent) to wipe the glass and surface
of the xture.
1
Do not use any cleaners with chemicals, solvents or harsh abrasives. If necessary, use a
mild soap to clean off any dirt or stains.
2
The light does not turn on.
The light does not turn on.
The light does not turn on.
Wall switch or circuit breaker is off.
Light bulb my be dead. Test light
bulb in known working xture.
Light bulb is loose.
Turn on the switch or
circuit breaker.
Replace the light bulb.
Tighten the light bulb in
the socket.