Situation Cause or Result Product to use Solution
Calcium deposits Hard water Stain n Scale Add 1oz. of Stain n Scale
on surfaces of
heater, fittings pH/total alkalinity pH Up Test water - adjust with
or plumbing out of adjustment pH Down pH Up or pH Down. For
preventative maintenance
add Stain n Scale weekly.
(1oz. up to 300 gals.)
Cloudy or murky pH/total alkalinity pH Up Test water - add pH Up or
water out of balance pH Down pH Down as needed
Plugged filter Spa Cartridge Filter Use Spa Cartridge Filter
Cleaner Cleaner (min. once/month)
No sanitizer residual Chlorinating Granules Add Chlorinating or
Brominating Granules (no
more than 2oz. per treatment).
Oils, soap, foreign Spa See Clear Treat water with Spa See
matter & other Clear twice a week (1oz.
contaminants up to 300 gals.)
Too many conflicting Drain & refill if water is
chemicals older than 60 days
Eye & skin Water balance needs pH Up Test water, add pH Up, pH
irritation, rashes to be corrected (pH/ pH Down Down or Total “A” as needed
allergies total alkalinity) Total “A”
Excessive chlorine or Add fresh water and/or wait
bromine a day & re-test sanitizer level
Excessive foam Build up of body oils, Spa Foam Away Add Spa Foam Away to
cosmetics and Spa See Clear foamy area, then add 1oz.
contaminants Spa See Clear
pH/Total Alkalinity Spa See Clear Add Spa See Clear or Spa
not in balance or Spa Stain n Scale Stain n Scale to help remove
calcium level too low oils and contaminants
Soft water Drain and refill.
Blue water Copper metals in Cop-Out Use Cop-Out as per
spa being eroded pH Up instructions. Test and restore
pH Down alkalinity and pH to proper
Total “A” levels.
NOTE: Most water chemistry problems can be resolved by the recommended solu-
tions above. Extreme chemical conditions may warrant draining and refilling the spa.
Stains or calcium deposits on the spa may require attention prior to refilling. Please
contact your dealer if you have further questions.
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SPA SITUATIONS & SOLUTIONS