CWBPSM-0923 17
English LIMITED WARRANTY
WARRANTY, EXCLUSIVE REMEDY:
Hatco Corporation (Seller) warrants that the products it
manufactures (Products) will be free from defects in materials
and workmanship under normal use and service and when
stored, maintained, and installed in strict accordance with factory
recommendations. Seller’s sole obligation to the person or entity
buying the Products directly from Seller (Customer) under this
warranty is the repair or replacement by Seller or a Seller-
authorized service agency, at Seller’s option, of any Product or
any part thereof deemed defective upon Seller’s examination, for
a period of: (i) the Warranty Duration from the date of shipment
by Seller or (ii) the Warranty Duration from the date of Product
registration in accordance with Seller’s written instructions,
whichever is later. The “Warranty Duration” shall mean the
specific periods set forth below for specific Product components,
or, to the extent not listed below, eighteen (18) months. Credit
for Products or parts returned with the prior written permission
of Seller will be subject to the terms shown on Seller’s material
return authorization form. PRODUCTS OR PARTS RETURNED
WITHOUT PRIOR WRITTEN PERMISSION OF SELLER WILL
NOT BE ACCEPTED FOR CREDIT. Expenses incurred by
Customer in returning, replacing, or removing the Products will
not be reimbursed by Seller. If the defect comes under the terms
of the limited warranty, the Products will be repaired or replaced
and returned to the Customer and the cost of return freight
will be paid by Seller. The remedy of repair or replacement
provided for herein is Customer’s exclusive remedy. Any
improper use, alteration, repairs, tampering, misapplication,
improper installation, application of improper voltage, or any
other action or inaction by Customer or others (including the
use of any unauthorized service agency) that in Seller’s sole
judgment adversely affects the Product shall void this warranty.
The warranty expressly provided herein may only be asserted by
Customer and may not be asserted by Customer’s customers or
other users of the Products; provided, however, that if Customer
is an authorized equipment dealer of Seller, Customer may
assign the warranty herein to Customer’s customers, subject
to all of the limitations of these Terms, and in such case, the
warranty shall be exclusively controlled by Seller in accordance
with these Terms. THIS LIMITED WARRANTY IS EXCLUSIVE
AND IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED
OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE
EXPRESSLY DISCLAIMED.
One (1) Year Parts and Labor PLUS One (1) Additional Year
Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW, HWB, and HWBI Series
(metal sheathed)
Two (2) Year Parts and Labor Warranty:
Induction Ranges
Induction Warmers
One (1) Year Replacement Warranty:
TPT Pop-Up Toasters
One (1) Year Parts and Labor PLUS Four (4) Years
Parts-Only Warranty:
3CS and FR Tanks
One (1) Year Parts and Labor PLUS Nine (9) Years
Parts-Only Warranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
Ninety (90) Day Parts-Only Warranty:
Replacement Parts
Notwithstanding anything herein to the contrary, the limited
warranty herein will not cover components in Seller’s sole
discretion such as, but not limited to, the following: coated
incandescent light bulbs, fluorescent lights, heat lamp bulbs,
coated halogen light bulbs, halogen heat lamp bulbs, xenon
light bulbs, LED light tubes, glass components, and fuses;
Product failure in booster tank, fin tube heat exchanger, or
other water heating equipment caused by liming, sediment
buildup, chemical attack, or freezing.
WARRANTY REGISTRATION INSTRUCTIONS:
Product registration must be submitted within 90 days
from the date of shipment from our factory to qualify for
additional coverage. Registration may be submitted through
the form on Seller’s website, through the form accessible
through the QR code on the Product (where available), or
by calling Customer Service with the required information at:
414-671-6350.
LIMITATION OF LIABILITY:
SELLER WILL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY,
OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION
ANY LOST PROFITS, COSTS OF SUBSTITUTE PRODUCTS,
OR LABOR COSTS ARISING FROM THE SALE, USE,
OR INSTALLATION OF THE PRODUCTS, FROM THE
PRODUCTS BEING INCORPORATED INTO OR BECOMING
A COMPONENT OF ANOTHER PRODUCT, OR FROM ANY
OTHER CAUSE WHATSOEVER, WHETHER BASED ON
WARRANTY (EXPRESSED OR IMPLIED) OR OTHERWISE
BASED ON CONTRACT, TORT, OR ANY OTHER THEORY
OF LIABILITY, AND REGARDLESS OF ANY ADVICE OR
REPRESENTATIONS THAT MAY HAVE BEEN RENDERED
BY SELLER CONCERNING THE SALE, USE, OR
INSTALLATION OF THE PRODUCTS, EVEN IF SELLER IS
AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO
EVENT WILL SELLER’S AGGREGATE LIABILITY ARISING
OUT OF OR RELATED TO THIS AGREEMENT EXCEED
THE TOTAL AMOUNTS PAID TO SELLER BY CUSTOMER
FOR THE PRODUCTS WITHIN THE THREE (3) MONTH
PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING
RISE TO CUSTOMER’S CLAIM. THE LIMITATIONS SET
FORTH HEREIN REGARDING SELLER’S LIABILITY SHALL
BE VALID AND ENFORCEABLE NOTWITHSTANDING A
FAILURE OF ESSENTIAL PURPOSE OF THE LIMITED
REMEDY SPECIFIED IN THESE TERMS.
Seller reserves the right to update these Terms at
any time, at its sole discretion, which become binding
upon the date of publishing. For the most current
version of our full Terms of Sale, see our website at:
https://www.hatcocorp.com/terms-of-sale