5
Master Protection Agreements
Congratulations on making a smart purchase. Your new Ken-
more
®
product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
• Parts and labor not just for repairing defects, but to help
keep products operating properly under normal use. Our
coverage goes well beyond the product warranty. No
deductibles, no functional failure excluded from coverage—
real protection.
• Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
• Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
• “No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within twelve
months.
• Product replacement if your covered product can’t be fi xed.
• Annual Preventive Maintenance Check at your request – no
extra charge.
• Fast help by phone – we call it Rapid Resolution – phone
sup-port from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
• Power surge protection against electrical damage due to
power fl uctuations.
• $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
• Rental reimbursement if repair of your covered product takes
longer than promised.
• 25% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after
the product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME
®
.
KENMORE LIMITED WARRANTY
FOR ONE YEAR from the date of sale this appliance is warranted
against defects in material or workmanship when it is correctly
installed, operated and maintained according to all supplied
instructions.
WITH PROOF OF SALE, a defective appliance will receive free
repair or replacement at option of seller.
For warranty coverage details to obtain free repair or replace-
ment, visit the web page: www.kenmore.com/warranty
This warranty applies for only 90 DAYS from the sale date in the
United States, and is void in Canada, if this appliance is ever used
for other than private household purposes.
This warranty covers ONLY defects in material and workman-
ship, and will NOT pay for:
1. Expendable items that can wear out from normal use,
including but not limited to fi lters, belts, bags or screw-in
base light bulbs.
2. A service technician to clean or maintain this appliance, or
to instruct the user in correct appliance installation, operation
and maintenance.
3. Service calls to correct appliance installation not performed
by Sears authorized service agents, or to repair problems
with house fuses, circuit breakers, house wiring, and plumbing
or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from
installation not performed by Sears authorized service
agents, including installation that was not in accord with
electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including
discoloration or surface rust, if it is not correctly operated
and maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including
discoloration or surface rust, resulting from accident,
alteration, abuse, misuse or use for other than its intended
purpose.
7. Damage to or failure of this appliance, including
discoloration or surface rust, caused by the use of detergents,
cleaners, chemicals or utensils other than those recommended
in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from
unauthorized modifi cations made to this appliance.
9. Service to an appliance if the model and serial plate is
missing, altered, or cannot easily be determined to have the
appropriate certifi cation logo.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty
shall be product repair or replacement as provided herein. Im-
plied warranties, including warranties of merchantability or fi tness
for a particular purpose, are limited to one year or the shortest
period allowed by law. Seller shall not be liable for incidental or
consequential damages. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential damages,
or limitation on the duration of implied warranties of merchant-
ability or fi tness, so these exclusions or limitations may not apply
to you.
This warranty applies only while this appliance is used in the
United States or Canada*.
This warranty gives you specifi c legal rights, and you may also
have other rights which vary from state to state.
* In-home repair service is not available in all Canadian geo-
graphical areas, nor will this warranty cover user or servicer travel
and transportation expenses if this product is located in a remote
area (as defi ned by Sears Canada Inc.) where an authorized
servicer is not available.
Sears Brands Management Corporation, Hoff man Estates, IL
60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3