ooma Smart Cam Manuel utilisateur

User Manual

02

Contents

1. Welcome to Ooma Smart Cam! . . . . . . . . . . . . . . . . . . .06

How Ooma Smart Cam Works . . . . . . . . . . . . . . . . . . . . . . . . .08

2. Setting up Ooma Smart Cam . . . . . . . . . . . . . . . . . . . . 09

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .09

Adding Ooma Smart Cam to an Existing Account . . . . . . . . . . . . . . . . .10

Ooma Smart Cam LED Blink Codes . . . . . . . . . . . . . . . . . . . . . . .11

Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

App Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Finding the Best Location for Your Ooma Smart Cam . . . . . . . . . . . . . .13

Using Your Ooma Smart Cam Unplugged and Offline . . . . . . . . . . . . . .15

Physical Installation of the Smart Cam . . . . . . . . . . . . . . . . . . . . .16

3. Faces (Advanced Facial Recognition) . . . . . . . . . . . . . . . .19

Understanding Facial Recognition on your Camera . . . . . . . . . . . . . . .19

How Faces Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Using Faces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

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4. Live Streaming and Viewing Recorded Events . . . . . . . . . . . .22

Viewing the Camera’s Feeds & Events Page . . . . . . . . . . . . . . . . . . .22

Viewing the Camera’s Livestream . . . . . . . . . . . . . . . . . . . . . . .22

Panning and Zooming Video . . . . . . . . . . . . . . . . . . . . . . . . . .23

Livestream Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Two-Way Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Viewing Timeline Recordings . . . . . . . . . . . . . . . . . . . . . . . . .24

Sharing, Managing, and Downloading Recordings . . . . . . . . . . . . . . .25

5. Features, Rules, and Smart Alerts . . . . . . . . . . . . . . . . . . 26

Power and Internet Outages . . . . . . . . . . . . . . . . . . . . . . . . . .26

Privacy Mode / Arm & Disarm Mode . . . . . . . . . . . . . . . . . . . . . .26

Managing Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Timeline Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Local Network Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . .29

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6. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Wi-Fi Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Enable/Disable Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Changing the Camera’s Name . . . . . . . . . . . . . . . . . . . . . . . . .31

Camera Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Remaining Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

7. Personalizing Your Ooma Smart Cam . . . . . . . . . . . . . . . .33

Profile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Sharing Login Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

8. Managing Your Premium Plan Membership with Ooma Smart Cam . . .34

Upgrading to a Membership Plan . . . . . . . . . . . . . . . . . . . . . . . .34

Cancelling a Paid Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

9. FAQs and Troubleshooting . . . . . . . . . . . . . . . . . . . . . 37

10. Technical Speciﬁcations . . . . . . . . . . . . . . . . . . . . . . 3

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Welcome to Ooma Smart Cam!

1

What Ooma Smart Cam Can Do for You

Ooma Smart Cam is a smart indoor/outdoor video security camera that records every event it

sees. Equipped with high-accuracy motion detection sensors and advanced, AI-powered facial

recognition, the camera continues to operate under all conditions, including internet and power

outages. The Ooma Smart Cam camera can be plugged in using the power adapter, or it can

operate using its built-in rechargeable battery. Since it connects to your Wi-Fi network and

does not require a base station, it can be used in any household configuration.

The Ooma Smart Cam boasts many

advanced features, including:

■ FACIAL RECOGNITION – The artificial

intelligence built-into the Ooma Smart Cam and

its cloud storage service lets users train the

camera to recognize faces. Facial recognition can

significantly reduce false positives, common in

other home security cameras, where friends or

family members trigger unnecessary alerts. The

camera also detects unknown faces and saves

them. Users can access a list of unknown faces

and a detailed report of events that have triggered

the camera directly through the app.

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■ FULL HD 1080P VIDEO WITH ADVANCED

NIGHT VISION – The Ooma Smart Cam has a

full HD resolution of 1080p with a high refresh

rate. The Smart Cam has night vision capability

that yields crystal-clear recordings regardless

of lighting conditions.

■ ONBOARD BATTERY AND STORAGE – The

Ooma Smart Cam contains onboard memory

storage and an internal battery that will keep the

camera running for six months under typical usage

conditions. If your Wifi goes down, the camera

will still record all the motion events and when the

camera is reconnected to Wi-Fi, all recorded clips

are automatically uploaded so users can see what

happened even during a power or internet outage.

The camera can also be used in locations where

power and internet aren’t available.

■ INSTANT VIDEO CAPTURE – The Ooma Smart

Cam instant capture activates almost instantly

when an event is triggered. Whenever a motion

event is detected, the camera records a clip that

can be viewed on a mobile device through the

Ooma Smart Cam app.

■ OUTDOOR CAPABILITIES – The Smart Cam is

an IP 65-rated, waterproof, all-weather camera,

which makes it perfect for outdoor use and has a

field of view of 130 degree.

■ AUTO PRIVACY MODE – Geofencing tracks

the location of a user’s mobile phone. It can

automatically turn the Smart Cam off when the

user is home and turn the camera back on when

the user departs.

■ TWOWAY TALK – The Ooma Smart Cam

contains both a microphone and a speaker. While

the camera is livestreaming, users can use the

Ooma Smart Cam app on their phones to talk to

people within the camera’s range.

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Getting Help

Ooma Smart Cam customer

support is available by phone

at 888-711-6662 or by Email

at info@butterfleye.com

How Ooma Smart Cam Works

When your Ooma Smart Cam detects motion, sound, or that the camera

has been moved, it communicates via Wi-Fi to stream video to your

Ooma Smart Cam cloud account. Your iOS or Android device will alert

you through the Smart Cam app when a new video clip is uploaded so

you will be aware of every unexpected movement that occurs.

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Setting up Ooma Smart Cam

2

Getting Started

Ooma Smart Cam has a permanently-installed battery. When you unbox the device,

please use the included AC adapter and micro USB cable to plug the camera in and

charge the camera for least 4-5 hours. If the battery is fully drained, charging the

camera takes about four hours.

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Once the camera is fully charged, follow these steps to

complete your setup:

1. Download the Ooma Smart Cam app from the App Store (iOS) or from Google Play

(Android) and install it on your mobile device.

2. Open the app and either create an Ooma Smart Cam account or sign into an existing

account. Make sure your phone’s Wi-Fi and Bluetooth are turned on.

3. Hold down the power button on top of the camera to turn it on. The status LED in front of the

camera will blink green three times. When the LED lights up a solid blue, the camera is ready

to sync with your account. Tap the ‘Start Pairing’ option in the app. The application will

automatically detect your camera and will guide you through connecting it to the internet.

4. If you have another camera to sync, tap the “Add a Camera” option from the Menu Icon on

top left of Feed and Events page and follow the on-screen prompts.

Adding Ooma Smart Cam to an Existing Account

You can add up to six Ooma Smart Cam cameras to your Smart Cam account. To

add additional cameras, navigate to the “Add a Camera” page inside the Ooma

Smart Cam app and follow steps 3 and 4 from the section above.

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Ooma Smart Cam

LED Blink Codes

Amber continuous blink – Internet is unavailable

(Butterfleye Only)

Amber 3x blink – Camera is plugged into

the charger

Purple continuous blink – Camera upgrade

in progress

Blue blink – Video is recording

Blue stays for 5 seconds – Find & Identify button

is being pressed in the app

Blue stays for 5 minutes – Camera is ready to

be paired

Green 3x blink – Camera is turning on.

Red 3x blink – Camera is turning off

Red continuous blink – Battery is at or below 20%

(Butterfleye Only)

Red solid – There is an error

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Firmware Updates

Ooma is continuously working to enhance the Ooma Smart Cam to add new

software features and improve efficiency. When an update becomes available, a

circle with a 1 inside will appear on the gear icon in the Ooma Smart Cam app. Tap

the gear icon and scroll to the bottom of the camera details page. Tap “Update

Camera Software” to begin the firmware update.

App Updates

The Smart Cam Security Camera app will update itself whenever a new version

is released, provided that your phone is configured to accept automatic updates.

Updates may contain new features and major security updates.

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Finding the Best Location for

Your Ooma Smart Cam

The Ooma Smart Cam camera is rated for both indoor

and outdoor use. For best results, the camera should

be installed within range of your Wi-Fi network.

You should set up your camera in a location with a

clear, unobstructed field of view of the area you want

to monitor. The field of view is the area within which

the camera can detect motion. Your Ooma Smart Cam

camera has a 130° viewing angle.

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Do not block the camera’s field of view. Make sure that no walls, tables, or objects are

too close to the camera. If an object is within 2.5 inches of the sides or front of your

camera, it can reflect light back into the camera lens and cause glare or hazy video.

The Smart Cam has advanced motion detection capabilities and night vision that

are powerful enough to allow the camera to detect events and faces, even at night.

For optimal facial recognition results, place the camera at eye level.

15

Using Your Ooma Smart Cam Unplugged and Oine

The Ooma Smart Cam camera has a built-in battery and onboard storage that

allows the camera to record even when it is disconnected from AC power and Wi-Fi.

This makes the camera usable in locations without electrical outlets. With average

use, a fully-charged camera will operate unplugged for multiple months. The

camera only needs to be plugged in for about four hours to fully recharge.

Ooma Smart Cam can also operate without a Wi-Fi connection. Video clips are

stored in the camera’s onboard memory and are uploaded to the user’s account

when the camera is reconnected to Wi-Fi. The front led will blink amber when the

camera is operating without a Wi-Fi connection. This is normal.

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Physical Installation of the Smart Cam

Wall Mount Installation:

(Indoor/Outdoor)

Please visit the “Contact Support” section on your

App or Support Website (https://support.ooma.com/

camera/) to access our complete video tutorials.

What equipment do you need to install

the Smart Cam?

■ Ooma Smart Cam

■ Wall mount and magnetic bolt

■ Screws with anchors

■ Drill with 0.8 mm drill head

■ Screwdriver

■ Pencil

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Follow the instructions below to install your camera:

Find a clean spot where you would

like to connect the wall mount. Use a

pencil to mark three dots through

the screw slots.

Drill the three dots and insert the

provided anchors into the holes. Put

the wall mount against the wall and

use a screwdriver to insert the screws.

Make sure the protruding side faces

towards the camera attachment.

Put the washer on the magnetic bolt

and attach the bolt to the camera.

Attach the camera to the mount’s

magnetic clip. Rotate the camera until

it is aligned in the direction you wish

to monitor.

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Third Party Mount Installation:

The Smart Cam comes with universal threads on the back

of its casing, which allows the camera to be connected to

third-party mounts, making it perfect for use as security

protection anywhere. Make sure you have the universal

thread to your thirdparty mount otherwise it can damage

the camera thread.

Installing the Smart Cam Indoors:

Ooma Smart Cam is perfect for indoor surveillance in almost

any situation. If you don’t wish to put holes in the wall, you

can install the camera on any flat, horizontal surface like a

desk, shelf, or even a crib. If you are comfortable permanently

affixing the camera to the wall, the magnetic mount can

be installed wall by following the instructions for a Wall

Mount Installation.

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Faces (Advanced Facial Recognition)

3

Understanding Facial Recognition on your Camera

The Faces feature allows Ooma Smart Cam users to identify the person appearing

on camera, making the notifications you receive accurate and detailed.

Ooma Smart Cam leverages proprietary facial recognition that uses machine

learning and artificial intelligence to learn to recognize individual faces. Once a face

has been recognized, it can be named, or tagged, inside the Ooma Smart Cam app.

Recognition of faces improves as you train the camera over the course of afew weeks.

For best results, the camera should be mounted outside or if kept indoors at or little

above the eye level where it will see faces from the front rather than from the side.

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How Faces Works

You can train the camera to recognize new faces, add images to existing

faces for better recognition, or delete faces you do not want the camera

to remember.

1. Open the Ooma Smart Cam app on your mobile device.

2. Tap the Faces option in the Menu bar to navigate to the Feeds & Events page in

the app.

3. Tap any of the faces in the Unfamiliar Faces section to identify them. You have

three options:

• If this is the first time you are identifying the person, enter their name in the

pop-up window that appears when you tap their face.

• If this is a person you have previously identified, select an existing face from

the list in the pop-up window and then tap “Combine.” This will help improve

the recognition accuracy when the person is next seen by the camera.

• If this is a person you don’t want identified in future, click the trash icon in

the upper-right corner of the pop-up window.

The camera may occasionally incorrectly associate an image of an

unknown person with a known face. To correct this, navigate to the Faces

page and tap on the known face. Tap the picture of the face in the center

circle in the pop-up window that appears. This will open a gallery of all

recent images associated with that face. Train your camera by combining

incorrect messages together so that it improves everytime.

Scroll through the gallery and use the trash icon at the bottom of the

screen to delete any incorrect images

The Faces page

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ooma Smart Cam Manuel utilisateur

ooma Smart Cam Manuel utilisateur

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