Service Instructions
Read carefully before calling for service
If the unit fails to start
•Make sure the unit is plugged into an outlet.
• Make sure the unit is not in the off position.
• Make sure the circuit breaker has not been
tripped.
If the unit does not function
and the red light is on
• Make sure the unit is standing level, if the
light is still on, empty the internal water tank.
(See the section on Draining Water).
If the unit does not
cool sufficiently
• Make sure the exhaust tube and nozzle fit cor-
rectly to each other and to the window adapter.
• Make sure the exhaust tube is not bent.
• Make sure the upper drain valve is in the closed
position.
• Adjust the thermostat to a lower temperature.
• Make sure the exhaust tube and nozzle have
nothing inside them.
If the unit is too loud
• Make sure the exhaust tube and nozzle fit cor-
rectly to each other and to the window mount.
• Make sure the exhaust tube and nozzle have
nothing inside.
Any other breakdown or repab must be carried out by
an authorized servicer. To locate your nearest Service
Cente_ call 800-332-6658.
For models installed in North
America - If service or parts
are required
First, make the recommended checks. If it appears
that service or parts are still required, see your
warranty "How to Obtain Warranty Service or
Parts". Please have the model number and serial
number with you when calling.
For models installed
outside of North America
For models purchased for use outside North
America, the manufacturer does not extend any
warranty either expressed or implied. Consult your
local dealer for any warranty terms extended by
the importer in your country.
Warranty
Within the 48 contiguous United States, State of Hawaii,
the district of (olumbia, Puerto Rico and G_nada
Full (One) Year Parts and Labor Warranty
During the first year after the date of original
purchase, Hampton Bay will, through a network
of authorized servicers and free of charge to the
owner or any subsequent user, repair or replace
any parts which are defective in material or work-
manship due to normal use when the
unit is delivered by the owner to and picked up
from one of our authorized servicers. If requested,
in-home service, pick-up, redelivery and reinstal-
lation will be provided, but are the owner's
responsibility.
Limited (Second through Fifth Yea#
Sealed System Warranty
If any part of the sealed refrigerant system (consist-
ing of compressor, evaporator, condenser, and
interconnecting refrigerant tubing) should fail
because of a defect in material or workmanship
(including refrigerant charge), within the second
through fifth year from the date of original pur-
chase, Hampton Bay, through a network of autho-
rized servicers, will repair or replace such part,
including labor, at no cost to the owner when the
unit is delivered by the owner to and picked up
from one of our authorized servicers.
If requested, in-home service, pick-up, redelivery
and reinstaliation will be provided, but are the
owner's responsibility.
Note: In the event of any required parts replacement
within the period of this warranty, Hampton Bay replace-
ment parts shall be used and will be warranted only for
the period remaining on the original warranty.
Exceptions
The above Limited Warranties do not cover failure
to function caused by damage to the unit while in
your possession (other than damage caused by
defect or malfunction), or by its improper installa-
tion, or by unreasonable use of the unit, including
without limitation, failure to provide reasonable