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User Guide
10818-301-0200
2003.04.30
Matrox Parhelia
Matrox Millennium P750
Matrox Millennium P650
ENGLISH
2 Matrox graphics card – User Guide
Hardware installation
This section describes how to install your Matrox card. If your Matrox graphics card is already
installed in your computer, skip to “Connection setup, page 4. For information specific to your
computer, like how to remove its cover, see your system manual.
1 Open your computer and
remove your existing graphics
card
*
Turn off your computer and all peripherals
such as your monitor or printer. Open the
computer and remove your existing
graphics card (if any). (If graphics hardware
is built into the motherboard of your
computer, this graphics hardware should
automatically disable itself after your
Matrox card is installed.)
2 Locate the AGP slot in your
computer
Most computers have different types of
expansion slots. Your Matrox graphics card
is an AGP card. Locate the AGP slot in your
computer. Your system manual should
identify the location of each type of
expansion slot in your computer.
WA RNIN G :
To avoid personal injury, turn off your computer, unplug it, and then wait for
it to cool before you touch any of its internal parts. Also, static electricity can severely
damage electronic parts. Before touching any electronic parts, drain static electricity from
your body (for example, by touching the metal frame of your computer). When handling
a card, carefully hold it by its edges and avoid touching its circuitry.
* With multi-display mode, you may be able to use your existing graphics card. For more information, see Windows online help
under “Multiple Display Support”.
AGP slot
PCI slot (64-bit)
ISA slot
(Back of computer)
PCI slot (32-bit)
Matrox graphics card – User Guide 3
3 Insert your Matrox card
a
Remove the cover for the slot you intend
to use.
b
Save the screw for the mounting
bracket. Position your Matrox card over
the expansion slot you’ve chosen.
c
Push the card in firmly and evenly until
it’s fully seated in the slot.
d
Replace the screw to secure the bracket
of your Matrox card to the computer
frame.
Your Matrox card is now installed.
Before restarting your computer,
connect your monitor or
monitors (see “Connection setup, page 4).
After connecting,
restart your computer and install your
Matrox software (see “Software setup, page 7).
WA R N I N G :
Inserting your Matrox card
into the wrong type of slot could damage
your card, your computer, or both.
PCI card
32-bit
64-bit
AGP card
WA R N I N G :
If your computer doesnt restart after your graphics card is installed, turn off
your computer to avoid damaging electronic parts. For troubleshooting information, see
page 9.
4 Matrox graphics card – User Guide
Connection setup
This section describes how to connect your monitors to your Matrox graphics card.
Connector overview
*
* Matrox Millennium P650 products include 2 DVI-to-HD15 adapters, but no dual-monitor cable or TV output adapter.
Note:
To c o n n e c t a
digital
monitor (a
monitor that uses digital input, usually a
flat panel monitor) to your Matrox
product, your monitor must have a DVI
connector.
If you have an
analog
monitor (a monitor
that uses analog input) with a DVI
connector and you want to connect it to
an HD-15 connector, you’ll need a separate adapter. If this adapter isn’t included with your
monitor, contact your monitor vendor.
Some monitors with DVI connectors support both digital and analog input. If youre using
one of these monitors with your Matrox product, make sure it’s configured to use the
correct type of input. For more information, see your monitor documentation.
TV output adapter
*
Dual-monitor cable
*
Secondary (
B
) connector (DVI)
Main (
A
)
connector
(DVI)
DVI-to-HD15
adapter
*
HD-15 connector
(
1
)
HD-15 connector
(
2
)
Composite video
connector
S-video connector
DVI connector
(digital)
HD-15 connector (analog)
DVI connector
(analog/digital)
Matrox graphics card – User Guide 5
Step-by-step connection setup
1 Connect the first monitor
Connect your preferred monitor to the main
connector (
A
) on your Matrox graphics
card.
If your monitor has a DVI connector,
connect it directly to the main connector of
your graphics card.
If your monitor has an HD-15 connector,
use the DVI-to-HD15 adapter included with
your Matrox product to connect your
monitor to the main connector.
2 Connect the second monitor
If your second monitor uses a DVI
connector, connect it directly to the
secondary connector (
B
) of your graphics
card.
If your second monitor uses an HD-15
connector, you can use a dual-monitor cable
(included with certain Matrox products) or
a DVI-to-HD15 adapter. To use 3 monitors
at a time, a dual-monitor cable is required.
WA R N I N G :
Don’t change monitor connections while your computer is turned on. While
your computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
Some
devices may be permanently damaged if incorrect settings are
used.
Note:
If you want to use 3 monitors at a
time and one of these needs to use a DVI
connector, that monitor must be
connected to the main connector.
DVI connector
HD-15 connector
DVI connector
6 Matrox graphics card – User Guide
If you use a dual-monitor cable, connect it
to the secondary connector on your graphics
card, then connect your monitor to
connector
1
on the dual-monitor cable. If
you’re going to connect the TV output
adapter, connect your computer monitor to
connector
2
instead.
3 Connect the third monitor
If you want to use 3 computer monitors at a
time and your Matrox product supports it,
your second and third monitors must use
HD-15 connectors. Connect your third
monitor to connector
2
on the dual-monitor
cable.
HD-15
connector
Note:
The left-to-right order of your displays isn’t dependent on your connection setup
and, through Matrox PowerDesk software, you can re-order your displays to match your
Windows desktop. For more information, see Matrox PowerDesk help.
Note:
Whenever you change your connection setup, make sure youre using the correct
connectors and that all connectors are properly fastened.
Whenever you restart your computer, make sure your monitors are already turned on.
Otherwise, the software may not be able to properly detect your monitors.
Note:
To connect a TV or video recorder to your
graphics card, you need a TV output adapter
(included with certain Matrox products). The TV
output adapter connects to connector
1
on your
dual-monitor cable or to a DVI-to-HD15 adapter.
For more information, see “TV output” in the
online version of this guide.
HD-15
connector
VIDEO OUT
S-VIDEO OUT
TV output adapter
Matrox graphics card – User Guide 7
Software setup
This section describes how to install Matrox software for
Windows
2000/XP
. (For other operating systems, see the
Readme
file in the root
folder of the Matrox installation CD-ROM.)
You may need administrator rights to install certain software. For
more information, see Windows documentation.
1 Install display driver
Windows detects new hardware when you restart. If Matrox display drivers haven’t been
previously installed, Windows prompts you to install a display driver. Follow the on-screen
instructions. (The Matrox Windows 2000/XP display driver is in the
Win2kXP
folder of your
Matrox installation CD-ROM.)
2 Install optional software
After your computer restarts, the setup program shows you a list of additional items you can
install. Follow the on-screen instructions.
3 Configure your monitor settings
To take full advantage of your graphics card, make sure you have the correct monitor settings
selected in Windows for
each
of your monitors:
a
Right-click your Windows desktop background, then click
Properties
!
Settings
!
Advanced
!
Monitor
. If youre using a multi-display desktop, select a display before
clicking
Advanced
.
b
If “
Hide modes that this monitor cannot display
” is available, make sure it’s enabled.
Under
Screen refresh rate
, select the highest refresh rate listed.
c
Click
OK
!
OK.
For more information on Windows monitor settings, see Windows documentation.
WA R N I N G :
If incorrect software monitor settings are applied,
some
monitors can be
permanently damaged. For more information, see your monitor manual.
8 Matrox graphics card – User Guide
4 Set up your display software
Use Matrox PowerDesk software to change certain display settings or access Matrox features.
To access PowerDesk, double-click its icon ( ) on your Windows taskbar. To see the
PowerDesk icon in Windows XP, you may need to click the
Show hidden icons
button ( )
on your Windows taskbar. For more information on how to use Matrox PowerDesk, see the
online help.
Matrox graphics card – User Guide 9
Troubleshooting
Basic procedures
This section explains basic procedures that are referred to by some troubleshooting items in this
guide.
Restarting in VGA mode
Windows 2000/XP –
What follows is information on how to restart your computer in
VGA mode
.
If your primary display is
usable
:
1
Restart your computer, click
Start
!
Shut Down
!
Restart
!
OK
.
2
Before
Windows starts, press [F8] for the Windows startup menu to appear. (If [F8]
doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)
3
Select “VGA mode, then press [Enter].
If your primary display is
unusable
:
1
Restart your computer. For more information, see your system manual.
2
Before
Windows starts, press [F8] for the Windows startup menu to appear.
3
Select “VGA mode”, then press [Enter].
Main troubleshooting
This section addresses possible problems that could prevent you from using your computer.
Problem Computer doesn’t display information or boot after Matrox card is
installed
1
Cause
Your Matrox card may not be properly installed.
1
Solution
Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly
inserted in its expansion slot and that all connections to it are firmly in place. For more
information, see “Hardware installation, page 2.
2
Cause
There may be unsupported graphics hardware in your computer.
1
Solution
If an unsupported graphics card is plugged into an expansion slot, remove it.
10 Matrox graphics card – User Guide
2
Solution
If a graphics adapter is built into your computer motherboard, your system may not have
automatically disabled it when you inserted your Matrox card. Check your system manual for
instructions on how to disable your computer’s built-in graphics adapter.
3
Cause
Your computer BIOS (Basic Input/Output System) settings may be incorrect.
1
Solution
Change your BIOS settings, specifically the
AGP aperture size
. For more information on your
computer BIOS, see your system manual.
4
Cause
Your computer BIOS may not be up to date. For more information on your computer BIOS,
see your system manual.
1
Solution
Reinstall your previous graphics card and, if possible, update your computer BIOS. This can
usually be done with software from the manufacturer of your computer. Contact your system
vendor or manufacturer to get a BIOS update for your computer.
To get the correct BIOS update, you may need to know the serial number your computer
displays when it restarts. (This number is usually in the lower-left corner of the display.)
5
Cause
The BIOS of your Matrox graphics card may need to be updated or restored.
1
Solution
For advanced users
If you have another VGA-compatible graphics card (ISA or PCI), you
can try resetting the BIOS of your Matrox graphics card.
1
Turn off your computer and insert the other graphics card into an expansion slot. For
more information on expansion slots, see “Locate the AGP slot in your computer”, page
2.
2
Plug your monitor into the other graphics card and restart your computer.
3
Insert your Matrox installation CD-ROM.
4
Click
Start
!
Run
, type
d:\SysUtils
. You will need to use the
PBIOSWin
program to
update the BIOS of your Matrox graphics card. For more information on how to use this
program, see the
Readme
file in the
Sysutils
folder.
Note:
Make sure your computer uses the other graphics card to control your primary
display. The graphics card that controls your primary display is the one that first
displays information when you restart your computer.
Your computer BIOS (Basic Input/Output System) and the slot type (ISA, PCI, or AGP
see “Locate the AGP slot in your computer”, page 2) of each graphics card help
determine which graphics card controls your primary display.
To control which graphics card is used for your primary display, you may be able to
change the configuration of your computer BIOS. For information on how to change
your computer BIOS settings, see your system manual.
Matrox graphics card – User Guide 11
5
Turn off your computer, remove the other graphics card, then plug your monitor into
your Matrox graphics card.
6
Restart your computer.
6
Cause
The power supply of your computer may not be powerful enough for all the devices on your
computer.
1
Solution
For advanced users
Remove unnecessary devices from your computer (for example, an
unused network card or an extra CD-ROM drive). For more information, see your system
manual or the documentation for each device.
2
Solution
You may be able to upgrade the power supply of your computer. We recommend a power
supply of 300 Watts or more. For more information, contact your computer vendor.
Problem Wrong color balance, screen image off-center, or no picture at all
1
Cause
Your monitor video controls may be improperly set.
1
Solution
Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
2
Cause
Your monitor may not be properly connected.
1
Solution
Make sure youre using the correct connectors (see “Connection setup, page 4) and that all
connectors are properly fastened.
2
Solution
Make sure the monitor power cable is firmly in place.
3
Solution
Make sure the connection to the back of the monitor is firmly in place.
If your monitor uses BNC input, make
sure the Red (
R
), Green (
G
), Blue (
B
),
Horizontal Sync (
HSYNC
– white or gray
wire), and Vertical Sync (
VSYNC
– black
wire) connections are firmly in place and
plugged into the correct input.
3
Cause
If your monitor uses BNC input, one or more connection settings may be incorrect.
1
Solution
Set each of your monitor RGB input and sync switches (if available) to 75 ohms, with the
sync set to “external”. These controls are usually switches on the back of your monitor.
4
Cause
If display problems occur after the startup screen of your operating system, your software
monitor settings may be incorrect.
Bayonet Nut Connect (BNC)
12 Matrox graphics card – User Guide
1
Solution
Make sure correct software monitor settings are selected.
If your primary display is still usable, see “Configure your monitor settings”, page 7.
Otherwise, see the next troubleshooting item.
2
Solution
Windows 2000/XP –
Make sure youre not using inappropriate monitor settings
customizations:
1
Double-click the PowerDesk icon ( ) on your Windows taskbar to access the
PowerDesk main interface. To see the PowerDesk icon in Windows XP, you may need to
click the
Show hidden icons
button ( ) on your Windows taskbar.
2
Click
Monitor and TV Adjustments
.
3
Select the appropriate device.
4
Click
Adjust visible area and refresh rate
!
Reset
.
Problem After the startup screen, or after display settings are changed,
the screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause
The Matrox display driver may be trying to use settings your monitor doesn’t support. This
can happen if a monitor was never selected in the software and the display resolution was
changed to one your monitor doesnt support, or if the monitor connected to your computer
was changed without changing it in the software.
1
Solution
Windows 2000/XP –
1
If your primary display is unusable, restart your computer in VGA mode (see “Restarting
in VGA mode”, page 9).
2
Right-click the Windows desktop background, then click
Properties
!
Settings
.
3
Move the
Screen area
(Windows 2000) or
Screen Resolution
(Windows XP) slider
down to its lowest setting, then click
OK
.
4
Restart your computer normally.
5
Make sure the correct monitor is selected in Windows (see “Configure your monitor
settings”, page 7).
6
Restore your original display settings (see steps 2 and 3).
WA R N I N G :
If incorrect software monitor settings are applied,
some
monitors can be
permanently damaged. For more information, see your monitor manual.
Matrox graphics card – User Guide 13
2
Cause
Files on your system may have been deleted or corrupted.
1
Solution
Remove, then restore Matrox software:
Windows 2000/XP –
1
If your primary display is unusable, restart your computer in VGA mode (see “Restarting
in VGA mode”, page 9).
2
To remove Matrox software, click
Start
!
Settings
*
!
Control Panel
!
Add/Remove
Programs
(double-click*)
!
Matrox PowerDesk-HF and Driver
!
Change/Remove
!
Yes
. (* Depending on your version and configuration of Windows, this part of the step
may not be necessary.)
3
After removing Matrox software, install the latest display driver for your Matrox graphics
card. You may also need to reinstall other Matrox software.
More Information
We provide additional information in help files and in the online version of this guide. This guide is
available on your installation CD-ROM as an Adobe Acrobat file (
Guide\Guide.pdf)
. To view or print
PDF files, use the
Acrobat Reader
program, which you can install from the Matrox installation
CD-ROM.
Note:
Before removing software, make sure you have all the necessary files to reinstall
software that may still be needed.
Note:
Windows 2000/XP –
You may need administrator rights to remove certain software.
For more information, see Windows documentation.
Note:
Be sure to check for any last-minute release notes at the end of this manual and in
the Matrox CD-ROM
Readme
file. Also, check the Matrox Web site
(www.matrox.com/mga
) for the latest Matrox software, technical support, and product
information.
14 Matrox graphics card – User Guide
TV output
You can use the TV output adapter to connect a
video recorder or a TV to your Matrox graphics
card. This adapter is only included with certain
Matrox products. This section describes how to use
the
TV output
feature.
Connection setup
1 Turn off computer
Windows 2000/XP –
To shut down your computer, click
Start
!
Shut Down
!
Shut down
!
OK
, then turn off your computer.
2 Attach TV adapter
Connect the TV output adapter to
connector
1
on your dual-monitor cable.
If youre only using one computer
monitor and a TV, you can use a DVI-to-
HD15 adapter to connect the TV output
adapter to the secondary (
B
) connector
on your Matrox card.
Note:
TV output isn’t supported with full-screen DOS display modes (for example, the
information you see before Windows starts) or with standard VGA mode (for example,
when you restart Windows in “safe mode”). Older programs may use these display modes.
While one of these display modes is in use, your TV displays nothing (black).
VIDEO OUT
S-VIDEO OUT
TV output adapter
WA R N I N G :
Don’t change monitor connections while your computer is turned on. While
your computer is turned on, it may be using monitor settings that are specific to the current
monitor connections.
If a display device (monitor, TV, or video recorder) is connected while your computer is
using settings intended for another display device, the display of the new device may be
garbled or unusable.
Some
devices may be permanently damaged if incorrect settings are
used.
TV output
adapter
Matrox graphics card – User Guide 15
3 Connect video output
To connect to a TV or a video recorder,
you’ll need a composite video (RCA) or
S-video cable.
If your video device (a TV or a video
recorder) didn’t come with one of these
cables, these types of cable are available at
most electronics stores. The type of cable
you use depends on what your video device
supports. Many video devices support
composite video connections, and some
higher-quality video devices support
S-video connections.
a
Attach one end of your composite
video or S-video cable to the
appropriate connector on your TV
adapter.
b
Attach the other end to the
VIDEO IN
*
connector on your TV
or video
recorder.
c
Before viewing or recording video
output directly from your computer,
make sure your TV or video recorder is
set up to use
line
input. For example, if
your TV has a
TV/VIDEO
switch, set it
to
VIDEO
; or if your video recorder has
a
TUNER/LINE
switch, set it to
LINE
.
Optionally, if you use the composite video
and
S-video connectors on your Matrox TV
adapter, you can directly connect two different video devices at the same time.
To v i e w
and
record output from the same Matrox video connector, you can connect it to a
video recorder and connect the video recorder to a TV. For more information, see your video
recorder and TV manuals.
* The labels on your devices may not be consistent with what’s in this guide. Different manufacturers sometimes use different labels
for the same type of controls and connectors. For example, the
VIDEO IN
connector on your TV may be labeled
VIDEO 1
(or
VIDEO
2
). To match labels, see the documentation for your video devices.
If your TV only has an antenna or cable TV connector, you can use an
RF modulator
to connect it to your Matrox card. RF
modulators are available at most electronics stores.
TV or video recorder
using S-video
Composite
video (RCA)
cable
S-video cable
TV or video recorder
using composite video
TV adapter
(Note: Using the Matrox composite
video and S-video connectors at the
same time is optional.)
16 Matrox graphics card – User Guide
4 Connect audio output
Typically, the sound output from a
computer comes from speakers connected to
your sound card. If you prefer, you can hear
or record the sound output from your
computer using the same TV or video
recorder you connect to your graphics card.
To do this, you need an audio cable with a
stereo jack on one end and two RCA
connectors on the other end. If you don’t
have this type of cable, you can buy one at
most consumer electronics stores.
a
Plug the stereo-jack end of the audio
cable into the
LINE OUT
*
()
connector on your sound card.
b
Plug the other end of the cable into the
left (
L
) and right (
R
)
AUDIO IN
connectors of your video device. For
more information, see your sound card
manual.
Software setup
If a TV or video recorder is connected to your Matrox product, you can use TV output mode to view
or record your display on your TV or video recorder. (To connect video devices to your computer, see
page 14.)
TV settings have lower resolutions and refresh rates than typical computer monitor settings. Lower
refresh rates may result in more noticeable flicker.
* If your computer has no audio
LINE OUT
connector, you can use its
SPKR
(speaker) connector instead. In this case, all your
computer sound output goes to the video device you connected to.
TV or video
recorder
Sound
card
Note:
Two TV standards are supported for TV output. The NTSC standard is used in North
America and Japan, among other places. The PAL standard is used in most of Western
Europe and in China, among other places.
If an incorrect TV standard is selected in Matrox software, the output from your computer
may not appear or record properly on your TV or your video recorder. To find out what
standard your TV or video recorder supports, see its documentation.
Matrox graphics card – User Guide 17
Windows 2000/XP –
"
To add a TV to your Windows desktop or as a feature display, access
Multi-Display Setup
in your Matrox PowerDesk software.
"
You can also use a TV (or video recorder) as your secondary display:
#
With
Matrox Clone
– Access
Multi-Display Setup
in your Matrox PowerDesk
software and select
2 displays, Clone mode
.
#
With
Multi-display Zoom
– Access
Matrox Zoom
in your Matrox PowerDesk
software and select
Multi-Display Zoom
.
#
With
PureVideo/DVDMax
– Access
Video Playback Settings
in your Matrox
PowerDesk software and enable
Use PureVideo/DVDMax
.
"
To select the TV standard (NTSC or PAL) used for TV output:
1
Access
Monitor and TV Adjustments
in your Matrox PowerDesk software.
2
Click the TV in the left part of the page, then click
Select a TV output standard
.
3
Select
NTSC
or
PAL
according to the standard used by your TV or video recorder.
4
Click
OK
.
"
To adjust TV settings, access
Monitor and TV Adjustments
and
Video Playback Settings
in your Matrox PowerDesk software.
To access PowerDesk, double-click its icon ( ) on your Windows taskbar. To see the
PowerDesk icon in Windows XP, you may need to click the
Show hidden icons
button ( )
on your Windows taskbar. For more information on how to use Matrox PowerDesk, see the
online help.
18 Matrox graphics card – User Guide
Extra troubleshooting
Graphics
The following troubleshooting items address problems related to graphics cards.
Problem Can’t use Windows, Windows reports a configuration error, and/or
can’t install or uninstall Matrox display driver
1
Cause
The problem may be specific to the motherboard in your computer.
1
Solution
There may be a software update available for your motherboard. To find out what
motherboard model your computer is using, see your system manual. For more information,
contact the maker of your motherboard or computer. Many motherboard or computer
manufacturers have software updates available on their Web site.
2
Cause
Files on your system may have been deleted or corrupted.
1
Solution
Remove, then restore Matrox software. For more information, see page 13.
Problem Monitor settings aren’t automatically detected
Note:
Windows 2000/XP –
You may need administrator rights to install certain software.
For more information, see Windows documentation.
WA R N I N G :
If incorrect software monitor settings are used, your display may become
unusable and
some
monitors can be permanently damaged. For more information, see
your monitor manual.
Note:
Windows 2000/XP –
To check if your monitor settings are properly selected:
1
Right-click your Windows desktop background, then click
Properties
!
Settings
!
Advanced
!
Monitor
. If youre using multiple displays in
independent
mode, select a
display before clicking
Advanced
.
2
If you see the name of your monitor or “Plug-and-Play”, your monitor settings are
properly selected.
If you see the wrong monitor name or
Default monitor
, your monitor settings aren’t
properly selected.
Matrox graphics card – User Guide 19
1
Cause
Your monitor may not be Plug-and-Play. Most new monitors are Plug-and-Play but many
older ones aren’t. Software can’t automatically detect settings for monitors that aren’t Plug-
and-Play.
1
Solution
Manually select your monitor settings in the software. For more information, see “Configure
your monitor settings, page 7.
2
Cause
If a monitor was changed or added while Windows was running, the new monitor may not
be detected by the software.
1
Solution
Restart your computer. If your monitor is a Plug-and-Play (DDC) monitor, it should be
automatically detected by the software.
3
Cause
You may be using BNC connectors with a Plug-and-Play monitor. The Plug-and-Play feature
of a monitor can’t be used with BNC connectors.
1
Solution
If there’s an HD-15 connector at the back of your monitor, use this connector instead of the
BNC connectors.
Problem After game for Windows 2000/XP starts,
monitor doesn’t display properly
(blank screen, rolling or overlapping screen images)
1
Cause
If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your
monitor may not support the refresh rate the Matrox driver is using.
1
Solution
1
If the game is still running in full-screen mode and your monitor is unusable, exit the
game. To do this, press [Alt]+[Tab]
once
, right-click the name of the game on the
Windows taskbar, then click
Close
.
2
Make sure the correct monitor is selected in Windows.
HD-15 connectorBNC (Bayonet Nut Connect)
connectors
20 Matrox graphics card – User Guide
Problem 3D and video programs dont work
1
Cause
Your computer or program may not work well with bus mastering.
1
Solution
Disable bus mastering:
(If you want to continue using bus mastering, see the other solutions.)
Windows 2000/XP
1
Double-click the PowerDesk icon ( ) on your Windows taskbar to access the
PowerDesk main interface. To see the PowerDesk icon in Windows XP, you may need to
click the
Show hidden icons
button ( ) on your Windows taskbar.
2
Click
Help
!
Troubleshooting settings
.
3
Make sure
Use bus mastering
is disabled.
4
Click
OK
or
Apply
. You can now close the PowerDesk main interface.
2
Cause
Your computer may not have given an interrupt request (IRQ) to your Matrox graphics card
or may have given one used by another device in your computer. This may be because your
computer’s “Plug-and-Play” feature is turned off.
Windows 2000/XP –
To check the display adapter’s IRQ:
1
Click
Start
!
Settings
*
!
Control Panel
!
Performance and Maintenance
*
!
System
(double-click*)
!
Hardware
!
Device Manager
. (* Depending on your version and
configuration of Windows, this part of the step may not be necessary.)
2
Click the plus sign to the left of the
Display adapters
. An “
X
” through an icon means the
hardware has been disabled. A circled exclamation point through the icon means the
hardware has a problem.
3
Double-click the name of your Matrox display
adapter to open a properties dialog box. The
type of problem is displayed in the
General
tab
!
Device status
area. Check also the
Resources
tab
!
Resource type
list for an
Interrupt Request
.
1
Solution
Change settings in your computer BIOS setup utility.
If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ
to a VGA adapter, make sure they’re enabled. If your computer doesn’t have these options,
you may be able to manually assign an IRQ to your graphics card using the BIOS setup utility.
For more information on the BIOS setup utility of your computer, see your system manual
or contact your system manufacturer.
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Matrox Parhelia Manuel utilisateur

Taper
Manuel utilisateur
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