T R O U B L E S H O O T I N G _____________________________________________
Question Answer
L’appareil ne fonctionne pas
Make sure that all assembly indications (on the lid of the
bowl, on the bowl, on the blender jar and on the motor
unit) are aligned.
The appliance suddenly stops running.
The lid of the bowl may have become undone during
a heavy processing job. Close the lid properly. The
appliance immediately starts working again. The
processing job is too heavy. Set the control knob to OFF
to switch off the appliance and remove the mains plug
from the wall socket. Then let the appliance cool down
to room temperature. lug in the appliance and switch it
on again. Process smaller batches.
The motor of the device runs but cone of the citrus
press does not turn.
Please check if you have inserted the tool holder. citrus
press properly. Please check if you have attached the
sieve of the citrus press properly.(Indication on the sieve
points to indication on the handle of the bowl)
Can I clean all removable parts in the dishwasher?
Yes, except the motor unit and the protection cap for the
blade unit.
What does ‘pulse’ mean?
When you press the Pulse button, the appliance will
run at its highest speed a s long you keep pressing the
button. Using the Pulse button is recommended if you
want to have more control over the processing job, for
instance when you are chopping.
Can I pour boiling hot ingredients into the blender jar?
No, let the liquids or ingredients cool down to 80°C to
avoid damaging the accessories.
Why does the motor produce an unpleasant smell during
processing?
It is very common for a new appliance to give off an
unpleasant smell or emit some smoke the first few
times it is used .This phenomenon will stop after
you have used the appliance a number of times. The
appliance may also give off an unpleasant smell or emit
some smoke if it has been used too long. In that case
you have to switch the appliance off and let it cool down
for 60 minutes.
What should I do when the blade unit or motor gets
blocked during processing?
Switch the appliance off and use a spatula to dislodge
the ingredients that block the blade unit. We also
recommend processing a smaller quantity.
What should I do if the blender leaks?
Switch the appliance off and pour out the ingredients.
Then remove the blade unit interface. Check if the sea-
ling ring has been assembled properly on the blade unit.
Why does the ice function not work? If you want to use the ice button, first turn the control
knob to position ON. Then push the ice button.
ENGLISH