9
UK and EU Guarantee
Your new Andrew James product comes
with a 24 month guarantee and a 2 year
xed warranty, eecve from receipt
conrmaon. Your receipt or order
number is required as proof of purchase
date so it is imperave that you keep it
safe. This guarantee only applies if the
item has been used solely for the use
intended, and all instrucons have been
followed accordingly. Please note this
product is only for domesc use only
and is not for commercial use.
Abuse of your product will invalidate the
guarantee. Returned goods can only be
accepted if repackaged properly within
the original colour product box, and
presented with the original receipt of
sale/order number. This does not aect
your statutory rights.
Returned products must be cleaned and
returned to us in as close to delivery
condion as possible.
If your product develops a problem
within the rst 12 months of the xed
warranty, we will pay all shipping costs
to have it returned to us. Aer 12
months the customer will be liable for
the cost of returning the product to us.
We will then pay to have the repaired/
replaced item shipped back to the
customer.
If you wish to return your item for a full
refund, you have the right to do so
within the rst 7 days. For our returns
policy please go to:
www.andrewjamesworldwide.com
Customers are responsible for any
taxes applied to our products when
they are shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to
us, we will aim to repair or replace it
within 30 days of receipt.
The guarantee does not cover any
defect arising from improper use,
damage, build-up of lime scale or repair
aempts made by third-pares. Also,
the guarantee does not cover normal
wear and tear of individual parts.
Electrical Informaon
Always ensure the voltage on the
rang label corresponds to the power
supply where the product is being
used.
Class II double insulaon.
This tool is double insulated
therefore no earth
connecon is required.
Precauons should be followed for
safe cable management and
connecon to the power supply
If a new mains plug needs to be ed
follow the ng instrucons supplied