EIS84486

Electrolux EIS84486 Manuel utilisateur

  • Bonjour ! Je suis un chatbot IA spécialement formé pour vous aider avec le Electrolux EIS84486 Manuel utilisateur. J’ai déjà parcouru le document et peux vous fournir des réponses claires et précises.
Pour un accès rapide aux modes d’emploi en
ligne, guides pratiques, aide et plus encore,
enregistrez vos produits via photo en visitant
electrolux.com/register
Profiter pleinement
de vos appareils
électroménagers
(,6
)5 7DEOHGHFXLVVRQ 1RWLFHGXWLOLVDWLRQ
7$%/('(60$7,5(6
,1)250$7,216'(6&85,7
&216,*1(6'(6&85,7
'(6&5,37,21'(/$33$5(,/
*8,'('('0$55$*(5$3,'(
$9$17/$35(0,5(87,/,6$7,21 
87,/,6$7,214827,',(11(
&216(,/6
(175(7,(1(71(772<$*(
(1&$6'$120$/,('()21&7,211(0(17
,167$//$7,21 
&$5$&75,67,48(67(&+1,48(6
5(1'(0(171(5*7,48(
12863(162169286
0HUFLGDYRLUFKRLVLFHSURGXLW(OHFWUROX[$YHFFHSURGXLWYRXVE«Q«ILFLH]GH
GL]DLQHVGDQQ«HVGH[S«ULHQFHSURIHVVLRQQHOOHHWGLQQRYDWLRQ,QJ«QLHX[HW
«O«JDQWLOD«W«FRQ©XVXUPHVXUHSRXUYRXV*U¤FH¢FHWDSSDUHLOYRXVVDYH]
TXHFKDTXHXWLOLVDWLRQYRXVDSSRUWHUDVDWLVIDFWLRQ
%LHQYHQXHFKH](OHFWUROX[
9LVLWH]QRWUHVLWH,QWHUQHWSRXU
2EWHQLUGHVFRQVHLOVGXWLOLVDWLRQGHVEURFKXUHVGHODLGHGHVLQIRUPDWLRQV
ZZZHOHFWUROX[FRPZHEVHOIVHUYLFH
(QUHJLVWUH]YRWUHSURGXLWSRXUREWHQLUXQPHLOOHXUVHUYLFH
ZZZUHJLVWHUHOHFWUROX[FRP
$FKHWHUGHVDFFHVVRLUHVFRQVRPPDEOHVHWSLªFHVGHUHFKDQJHGRULJLQHSRXU
YRWUHDSSDUHLO
ZZZHOHFWUROX[FRPVKRS
6(59,&($3569(17(
8WLOLVH]WRXMRXUVGHVSLªFHVGRULJLQH
$YDQWGHFRQWDFWHUOHVHUYLFHDSUªVYHQWHDVVXUH]YRXVGHGLVSRVHUGHV
LQIRUPDWLRQVVXLYDQWHV0RGªOH31&QXP«URGHV«ULH
9RXVWURXYHUH]FHVLQIRUPDWLRQVVXUODSODTXHVLJQDO«WLTXH
$YHUWLVVHPHQW&RQVLJQHVGHV«FXULW«
,QIRUPDWLRQVJ«Q«UDOHVHWFRQVHLOV
,QIRUPDWLRQVHQPDWLªUHGHSURWHFWLRQGHOHQYLURQQHPHQW
6RXVU«VHUYHGHPRGLILFDWLRQV
 ,1)250$7,216'(6&85,7
$YDQWGLQVWDOOHUHWGXWLOLVHUFHWDSSDUHLOOLVH]
VRLJQHXVHPHQWOHVLQVWUXFWLRQVIRXUQLHV/HIDEULFDQWQH
ZZZHOHFWUROX[FRP
SRXUUD¬WUHWHQXSRXUUHVSRQVDEOHGHVEOHVVXUHVHW
G«J¤WVU«VXOWDQWGXQHPDXYDLVHLQVWDOODWLRQRX
XWLOLVDWLRQ&RQVHUYH]WRXMRXUVOHVLQVWUXFWLRQVGDQVXQ
OLHXV½UHWDFFHVVLEOHSRXUYRXV\U«I«UHUXOW«ULHXUHPHQW
6«FXULW«GHVHQIDQWVHWGHVSHUVRQQHV
YXOQ«UDEOHV
&HWDSSDUHLOSHXW¬WUHXWLOLV«SDUGHVHQIDQWVGHSOXV
GHDQVDLQVLTXHGHVSHUVRQQHVGRQWOHVFDSDFLW«V
SK\VLTXHVVHQVRULHOOHVHWPHQWDOHVVRQWU«GXLWHVRX
GRQWOHVFRQQDLVVDQFHVHWOH[S«ULHQFHVRQW
LQVXIILVDQWHV¢FRQGLWLRQG¬WUHVXUYHLOO«VRXGDYRLU
UH©XGHVLQVWUXFWLRQVFRQFHUQDQWOXWLOLVDWLRQV«FXULV«H
GHODSSDUHLOHWGHFRPSUHQGUHOHVULVTXHVHQFRXUXV
/HVHQIDQWVHQWUHHWDQVHWOHVSHUVRQQHVD\DQWXQ
KDQGLFDSWUªVLPSRUWDQWHWFRPSOH[HGRLYHQW¬WUH
WHQXV¢O«FDUW¢PRLQVG¬WUHVXUYHLOO«VHQ
SHUPDQHQFH
/HVHQIDQWVGHPRLQVGHDQVGRLYHQW¬WUHWHQXV¢
O«FDUW¢PRLQVG¬WUHVXUYHLOO«VHQSHUPDQHQFH
1HODLVVH]SDVOHVHQIDQWVMRXHUDYHFODSSDUHLO
1HODLVVH]SDVOHVHPEDOODJHV¢ODSRUW«HGHVHQIDQWV
HWMHWH]OHVFRQYHQDEOHPHQW
7HQH]OHVHQIDQWVHWOHVDQLPDX[«ORLJQ«VGH
ODSSDUHLOORUVTXLOHVWHQFRXUVGHIRQFWLRQQHPHQWRX
ORUVTXLOUHIURLGLW/HVSDUWLHVDFFHVVLEOHVVRQW
FKDXGHV
6LODSSDUHLOHVW«TXLS«GXQGLVSRVLWLIGHV«FXULW«
HQIDQWVQRXVYRXVUHFRPPDQGRQVGHODFWLYHU
/HVHQIDQWVQHGRLYHQWSDVQHWWR\HUQLHQWUHSUHQGUH
XQHRS«UDWLRQGHPDLQWHQDQFHVXUODSSDUHLOVDQV
VXUYHLOODQFH
6«FXULW«J«Q«UDOH
$9(57,66(0(17/DSSDUHLOHWVHVSDUWLHV
DFFHVVLEOHVGHYLHQQHQWFKDXGVSHQGDQWVRQ
)5$1$,6
IRQFWLRQQHPHQW9HLOOH]¢QHSDVWRXFKHUOHV«O«PHQWV
FKDXIIDQWV
1HIDLWHVSDVIRQFWLRQQHUODSSDUHLODYHFXQPLQXWHXU
H[WHUQHRXXQV\VWªPHGHFRPPDQGH¢GLVWDQFH
$9(57,66(0(17,OSHXW¬WUHGDQJHUHX[GHODLVVHU
FKDXIIHUGHODJUDLVVHRXGHOKXLOHVDQVVXUYHLOODQFH
VXUXQHWDEOHGHFXLVVRQFDUFHODSRXUUDLWSURYRTXHU
XQLQFHQGLH
1HVVD\H]-$0$,6G«WHLQGUHXQIHXDYHFGHOHDX
WHLJQH]ODSSDUHLOSXLVFRXYUH]OHVIODPPHVSDU
H[HPSOHDYHFXQFRXYHUFOHRXXQHFRXYHUWXUH
LJQLIXJH
$77(17,217RXWHFXLVVRQGRLW¬WUHVXUYHLOO«H8QH
FXLVVRQFRXUWHGRLW¬WUHVXUYHLOO«HHQSHUPDQHQFH
$9(57,66(0(175LVTXHGLQFHQGLH1HQWUHSRVH]
ULHQVXUOHVVXUIDFHVGHFXLVVRQ
1HSRVH]SDVGREMHWVP«WDOOLTXHVWHOVTXHFRXWHDX[
IRXUFKHWWHVFXLOOªUHVRXFRXYHUFOHVVXUODWDEOHGH
FXLVVRQFDULOVSRXUUDLHQWFKDXIIHU
1XWLOLVH]SDVGHQHWWR\HXUYDSHXUSRXUQHWWR\HU
ODSSDUHLO
$SUªVXWLOLVDWLRQ«WHLJQH]WRXMRXUVOD]RQHGHFXLVVRQ
¢ODLGHGHODPDQHWWHGHFRPPDQGHFRUUHVSRQGDQWH
HWQHYRXVILH]SDV¢ODG«WHFWLRQGHVU«FLSLHQWV
6LODVXUIDFHYLWURF«UDPLTXHHQYHUUHHVWILVVXU«H
«WHLJQH]ODSSDUHLOHWG«EUDQFKH]OH6LODSSDUHLOHVW
EUDQFK«¢ODOLPHQWDWLRQVHFWHXUGLUHFWHPHQWHQ
XWLOLVDQWXQHER°WHGHMRQFWLRQUHWLUH]OHIXVLEOHSRXU
G«FRQQHFWHUODSSDUHLOGHODOLPHQWDWLRQVHFWHXU'DQV
WRXVOHVFDVFRQWDFWH]OHVHUYLFHDSUªVYHQWHDJU««
6LOHF¤EOHGDOLPHQWDWLRQHVWHQGRPPDJ«LOGRLW¬WUH
UHPSODF«SDUOHIDEULFDQWXQVHUYLFHGHPDLQWHQDQFH
DJU««RXXQWHFKQLFLHQTXDOLIL«DILQG«YLWHUWRXW
GDQJHU
$9(57,66(0(178WLOLVH]XQLTXHPHQWOHV
GLVSRVLWLIVGHSURWHFWLRQSRXUWDEOHGHFXLVVRQFRQ©XV
RXLQGLTX«VFRPPHDGDSW«VSDUOHIDEULFDQWGH
ZZZHOHFWUROX[FRP
ODSSDUHLOGHFXLVVRQGDQVOHVLQVWUXFWLRQVGXWLOLVDWLRQ
RXOHVGLVSRVLWLIVGHSURWHFWLRQSRXUWDEOHGHFXLVVRQ
LQW«JU«V¢ODSSDUHLO/XWLOLVDWLRQGHGLVSRVLWLIVGH
SURWHFWLRQQRQDGDSW«VSHXWHQWUD°QHUGHVDFFLGHQWV
&216,*1(6'(6&85,7
,QVWDOODWLRQ
$9(57,66(0(17
/DSSDUHLOGRLW¬WUHLQVWDOO«
XQLTXHPHQWSDUXQ
SURIHVVLRQQHOTXDOLIL«
$9(57,66(0(17
5LVTXHGHEOHVVXUH
FRUSRUHOOHRXGHGRPPDJHV
PDW«ULHOV
ವ 5HWLUH]OLQW«JUDOLW«GHOHPEDOODJH
ವ 1LQVWDOOH]SDVHWQHEUDQFKH]SDVXQ
DSSDUHLOHQGRPPDJ«
ವ 6XLYH]VFUXSXOHXVHPHQWOHV
LQVWUXFWLRQVGLQVWDOODWLRQIRXUQLHV
DYHFODSSDUHLO
ವ 5HVSHFWH]OHVSDFHPHQWPLQLPDO
UHTXLVSDUUDSSRUWDX[DXWUHV
DSSDUHLOVHW«O«PHQWV
ವ 6R\H]WRXMRXUVYLJLODQWVORUVTXHYRXV
G«SODFH]ODSSDUHLOFDULOHVWORXUG
8WLOLVH]WRXMRXUVGHVJDQWVGHV«FXULW«
HWGHVFKDXVVXUHVIHUP«HV
ವ ,VROH]OHVVXUIDFHVG«FRXS«HV¢ODLGH
GXQPDW«ULDXG«WDQFK«LW«SRXU«YLWHU
TXHODPRLVLVVXUHQHSURYRTXHGH
JRQIOHPHQWV
ವ 3URW«JH]ODSDUWLHLQI«ULHXUHGH
ODSSDUHLOGHODYDSHXUHWGH
OKXPLGLW«
ವ 1LQVWDOOH]SDVODSSDUHLOSUªVGXQH
SRUWHRXVRXVXQHIHQ¬WUH/HV
U«FLSLHQWVFKDXGVULVTXHUDLHQWGH
WRPEHUGHODSSDUHLOORUVGHORXYHUWXUH
GHFHOOHVFL
ವ &KDTXHDSSDUHLOHVWGRW«GH
YHQWLODWHXUVGHUHIURLGLVVHPHQWGDQV
OHIRQG
ವ 6LODSSDUHLOHVWLQVWDOO«DXGHVVXV
GXQWLURLU
1HUDQJH]SDVGHIHXLOOHVQLGH
SHWLWVERXWVGHSDSLHUTXL
SRXUUDLHQW¬WUHDVSLU«VHW
HQGRPPDJHUOHVYHQWLODWHXUVGH
UHIURLGLVVHPHQWRXOHV\VWªPHGH
UHIURLGLVVHPHQW
/DLVVH]XQHGLVWDQFHGDXPRLQV
FPHQWUHOHIRQGGHODSSDUHLOHW
OHVREMHWVUDQJ«VGDQVOHWLURLU
%UDQFKHPHQW«OHFWULTXH
$9(57,66(0(17
5LVTXHGLQFHQGLHRX
G«OHFWURFXWLRQ
ವ /HQVHPEOHGHVEUDQFKHPHQWV
«OHFWULTXHVGRLW¬WUHHIIHFWX«SDUXQ
WHFKQLFLHQTXDOLIL«
ವ /DSSDUHLOGRLW¬WUHUHOL«¢ODWHUUH
ವ $YDQWWRXWHLQWHUYHQWLRQDVVXUH]
YRXVTXHODSSDUHLOHVWG«EUDQFK«
ವ 9«ULILH]TXHOHVSDUDPªWUHVILJXUDQW
VXUODSODTXHVLJQDO«WLTXH
FRUUHVSRQGHQWDX[GRQQ«HV
«OHFWULTXHVGHYRWUHU«VHDX
ವ $VVXUH]YRXVTXHODSSDUHLOHVWELHQ
LQVWDOO«8QF¤EOHGDOLPHQWDWLRQO¤FKH
HWLQDSSURSUL«RXXQHILFKHVL
SU«VHQWHQRQVHUU«HSHXYHQW¬WUH¢
ORULJLQHGXQHVXUFKDXIIHGHVERUQHV
ವ 8WLOLVH]OHF¤EOHGDOLPHQWDWLRQ
«OHFWULTXHDSSURSUL«
ವ 1HODLVVH]SDVOHF¤EOHGDOLPHQWDWLRQ
VHPP¬OHU
ವ $VVXUH]YRXVTXXQHSURWHFWLRQDQWL
«OHFWURFXWLRQHVWLQVWDOO«H
ವ 8WLOLVH]XQFROOLHUDQWLWUDFWLRQVXUOH
F¤EOH
ವ $VVXUH]YRXVTXHOHF¤EOH
GDOLPHQWDWLRQRXODILFKHVLSU«VHQWH
QHQWUHQWSDVHQFRQWDFWDYHFOHV
VXUIDFHVEU½ODQWHVGHODSSDUHLORXOHV
U«FLSLHQWVEU½ODQWVORUVTXHYRXV
EUDQFKH]ODSSDUHLO¢GHVSULVHV
«OHFWULTXHVVLWX«HV¢SUR[LPLW«
ವ 1XWLOLVH]SDVGDGDSWDWHXUV
PXOWLSULVHVQLGHUDOORQJHV
ವ 9HLOOH]¢QHSDVHQGRPPDJHUODILFKH
VHFWHXUVLSU«VHQWHQLOHF¤EOH
GDOLPHQWDWLRQ&RQWDFWH]QRWUH
)5$1$,6
VHUYLFHDSUªVYHQWHDJU««RXXQ
«OHFWULFLHQSRXUUHPSODFHUOHF¤EOH
GDOLPHQWDWLRQVLOHVWHQGRPPDJ«
ವ /DSURWHFWLRQFRQWUHOHVFKRFVGHV
SDUWLHVVRXVWHQVLRQHWLVRO«HVGRLW
¬WUHIL[«HGHWHOOHPDQLªUHTXHOOHQH
SHXWSDV¬WUHHQOHY«HVDQVRXWLOV
ವ 1HEUDQFKH]ODILFKHGDOLPHQWDWLRQ¢
ODSULVHGHFRXUDQWTX¢ODILQGH
OLQVWDOODWLRQ$VVXUH]YRXVTXHOD
SULVHGHFRXUDQWHVWDFFHVVLEOHXQH
IRLVODSSDUHLOLQVWDOO«
ವ 6LODSULVHGHFRXUDQWHVWO¤FKHQH
EUDQFKH]SDVODILFKHGDOLPHQWDWLRQ
VHFWHXU
ವ 1HWLUH]MDPDLVVXUOHF¤EOH
GDOLPHQWDWLRQSRXUG«EUDQFKHU
ODSSDUHLO7LUH]WRXMRXUVVXUODILFKH
ವ 1XWLOLVH]TXHGHVV\VWªPHV
GLVRODWLRQDSSURSUL«VGHVFRXSH
FLUFXLWVGHVIXVLEOHVOHVIXVLEOHV¢
YLVVHUGRLYHQW¬WUHUHWLU«VGXVXSSRUW
XQGLVMRQFWHXUGLII«UHQWLHOHWGHV
FRQWDFWHXUV
ವ /LQVWDOODWLRQ«OHFWULTXHGRLW¬WUH
«TXLS«HGXQGLVSRVLWLIGLVROHPHQW¢
FRXSXUHRPQLSRODLUH/HGLVSRVLWLI
GLVROHPHQWGRLWSU«VHQWHUXQH
GLVWDQFHGRXYHUWXUHGHVFRQWDFWV
GDXPRLQVPP
8WLOLVDWLRQ
$9(57,66(0(17
5LVTXHGHEOHVVXUHVGH
EU½OXUHVRXG«OHFWURFXWLRQ
ವ $YDQWODSUHPLªUHXWLOLVDWLRQUHWLUH]
OHVHPEDOODJHVOHV«WLTXHWWHVHWOHV
ILOPVGHSURWHFWLRQVLSU«VHQWV
ವ 8WLOLVH]FHWDSSDUHLOGDQVXQ
HQYLURQQHPHQWGRPHVWLTXH
ವ 1HPRGLILH]SDVOHVFDUDFW«ULVWLTXHV
GHFHWDSSDUHLO
ವ $VVXUH]YRXVTXHOHVRULILFHVGH
YHQWLODWLRQQHVRQWSDVERXFK«V
ವ 1HODLVVH]MDPDLVODSSDUHLOVDQV
VXUYHLOODQFHSHQGDQWVRQ
IRQFWLRQQHPHQW
ವ WHLJQH]OHV]RQHVGHFXLVVRQDSUªV
FKDTXHXWLOLVDWLRQ
ವ 1HYRXVILH]SDVXQLTXHPHQWDX
G«WHFWHXUGHU«FLSLHQW
ವ 1HSRVH]SDVGHFRXYHUWVRXGH
FRXYHUFOHVVXUOHV]RQHVGHFXLVVRQ
(OOHVVRQWFKDXGHV
ವ 1XWLOLVH]MDPDLVFHWDSSDUHLODYHFOHV
PDLQVPRXLOO«HVRXORUVTXLOHVWHQ
FRQWDFWDYHFGHOHDX
ವ 1XWLOLVH]MDPDLVODSSDUHLOFRPPH
SODQGHWUDYDLORXFRPPHSODQGH
VWRFNDJH
ವ 6LODVXUIDFHGHODSSDUHLOSU«VHQWH
GHVI¬OXUHVG«EUDQFKH]
LPP«GLDWHPHQWODSSDUHLOSRXU«YLWHU
WRXWULVTXHG«OHFWURFXWLRQ
ವ /HVSRUWHXUVGHSDFHPDNHUVGRLYHQW
UHVWHU¢XQHGLVWDQFHPLQLPDOHGH
FPGHV]RQHVGHFXLVVRQ¢
LQGXFWLRQORUVTXHODSSDUHLOHVWHQ
FRXUVGHIRQFWLRQQHPHQW
ವ /RUVTXHYRXVYHUVH]XQDOLPHQWGDQV
GHOKXLOHFKDXGHHOOHSHXW
«FODERXVVHU
$9(57,66(0(17
5LVTXHGLQFHQGLHHW
GH[SORVLRQ
ವ /HVJUDLVVHVHWOKXLOHFKDXGHV
SHXYHQWG«JDJHUGHVYDSHXUV
LQIODPPDEOHV7HQH]OHVIODPPHVRX
OHVREMHWVFKDXGV«ORLJQ«VGHV
JUDLVVHVHWGHOKXLOHORUVTXHYRXV
YRXVHQVHUYH]SRXUFXLVLQHU
ವ /HVYDSHXUVG«JDJ«HVSDUOKXLOHWUªV
FKDXGHSHXYHQWSURYRTXHUXQH
FRPEXVWLRQVSRQWDQ«H
ವ /KXLOHTXLDVHUYLFRQWLHQWGHVUHVWHV
GDOLPHQWVSRXYDQWSURYRTXHUXQ
LQFHQGLH¢WHPS«UDWXUHSOXVIDLEOHTXH
OKXLOHQD\DQWMDPDLVVHUYL
ವ 1HSODFH]SDVGHSURGXLWV
LQIODPPDEOHVRXG«O«PHQWVLPELE«V
GHSURGXLWVLQIODPPDEOHV¢OLQW«ULHXU
RX¢SUR[LPLW«GHODSSDUHLOQLVXU
FHOXLFL
$9(57,66(0(17
5LVTXHGHQGRPPDJHPHQW
GHODSSDUHLO
ವ 1HODLVVH]SDVGHU«FLSLHQWVFKDXGV
VXUOHEDQGHDXGHFRPPDQGH
ವ 1HSRVH]SDVGHFRXYHUFOHGH
FDVVHUROHFKDXGVXUODVXUIDFHHQ
YHUUHGHODWDEOHGHFXLVVRQ
ವ 1HODLVVH]SDVOHFRQWHQXGHV
U«FLSLHQWVGHFXLVVRQV«YDSRUHU
FRPSOªWHPHQW
ವ 3UHQH]VRLQGHQHSDVODLVVHUWRPEHU
GREMHWVRXGHU«FLSLHQWVVXUODSSDUHLO
ZZZHOHFWUROX[FRP
6DVXUIDFHULVTXHG¬WUH
HQGRPPDJ«H
ವ 1HIDLWHVMDPDLVIRQFWLRQQHUOHV]RQHV
GHFXLVVRQDYHFGHVU«FLSLHQWVGH
FXLVVRQYLGHVRXVDQVDXFXQU«FLSLHQW
GHFXLVVRQ
ವ 1HSODFH]MDPDLVGHSDSLHUDOXPLQLXP
VXUODSSDUHLO
ವ 1XWLOLVH]SDVGHU«FLSLHQWVHQIRQWH
RXHQDOXPLQLXPQLGHU«FLSLHQWVGRQW
OHIRQGHVWHQGRPPDJ«HWUXJXHX[
,OVULVTXHUDLHQWGHUD\HUOHYHUUHRXOD
VXUIDFHYLWURF«UDPLTXH6RXOHYH]
WRXMRXUVFHVREMHWVORUVTXHYRXV
GHYH]OHVG«SODFHUVXUODVXUIDFHGH
FXLVVRQ
ವ &HWDSSDUHLOHVWH[FOXVLYHPHQW
GHVWLQ«¢XQXVDJHFXOLQDLUH1H
OXWLOLVH]SDVSRXUGHVXVDJHVDXWUHV
TXHFHOXLSRXUOHTXHOLOD«W«FRQ©X¢
GHVILQVGHFKDXIIDJHSDUH[HPSOH
(QWUHWLHQHWQHWWR\DJH
ವ 1HWWR\H]U«JXOLªUHPHQWODSSDUHLODILQ
GHPDLQWHQLUOHUHY¬WHPHQWHQERQ
«WDW
ವ WHLJQH]ODSSDUHLOHWODLVVH]OH
UHIURLGLUDYDQWGHOHQHWWR\HU
ವ '«EUDQFKH]OಬDSSDUHLOGH
ODOLPHQWDWLRQ«OHFWULTXHDYDQWWRXWH
RS«UDWLRQGHPDLQWHQDQFH
ವ 1HSXOY«ULVH]SDVGHDXQLGHYDSHXU
SRXUQHWWR\HUODSSDUHLO
ವ 1HWWR\H]ODSSDUHLODYHFXQFKLIIRQ
GRX[KXPLGH8WLOLVH]XQLTXHPHQWGHV
SURGXLWVGHODYDJHQHXWUHV1XWLOLVH]
SDVGHSURGXLWVDEUDVLIVGHWDPSRQV
¢U«FXUHUGHVROYDQWVQLGREMHWV
P«WDOOLTXHV
0DLQWHQDQFH
ವ 3RXUU«SDUHUODSSDUHLOFRQWDFWH]XQ
VHUYLFHDSUªVYHQWHDJU««
ವ 8WLOLVH]H[FOXVLYHPHQWGHVSLªFHV
GRULJLQH
0LVHDXUHEXW
$9(57,66(0(17
5LVTXHGHEOHVVXUHRX
GDVSK\[LH
ವ &RQWDFWH]YRWUHVHUYLFHPXQLFLSDO
SRXUREWHQLUGHVLQIRUPDWLRQVVXUOD
PDUFKH¢VXLYUHSRXUPHWWUHODSSDUHLO
DXUHEXW
ವ '«EUDQFKH]ODSSDUHLOGH
ODOLPHQWDWLRQ«OHFWULTXH
ವ &RXSH]OHF¤EOHGDOLPHQWDWLRQDXUDV
GHODSSDUHLOHWPHWWH]OHDXUHEXW
'(6&5,37,21'(/$33$5(,/
'HVFULSWLRQGHODWDEOHGHFXLVVRQ
1 1 1
2
1
=RQHGHFXLVVRQ¢LQGXFWLRQ
%DQGHDXGHFRPPDQGH
)5$1$,6
3DQQHDXGHOD]RQHGHFXLVVRQ
1
32
4
5 6 7 8
910
11
3RXUYRLUOHVU«JODJHVGLVSRQLEOHVDSSX\H]VXUOHV\PEROHFRUUHVSRQGDQW
6\P഻
EROH
&RPPHQWDLUH
0$5&+($557 3RXUDOOXPHUHW«WHLQGUHODWDEOHGHFXLVVRQ
0HQX 3RXURXYULUHWIHUPHUOHPHQX
6«OHFWLRQGH]RQH 3RXURXYULUOHFXUVHXUGHOD]RQHV«OHFWLRQQ«H
9R\DQWGH]RQH 3RXULQGLTXHUOD]RQH¢ODTXHOOHDSSDUWLHQWOH
FXUVHXUDFWLY«
3RXUU«JOHUOHVIRQFWLRQVGX0LQXWHXU
&XUVHXU 3RXUU«JOHUOHQLYHDXGHFXLVVRQ
3RZHU%RRVW 3RXUDFWLYHUODIRQFWLRQ
9HUURX 3RXUDFWLYHUHWG«VDFWLYHUODIRQFWLRQ
3DXVH 3RXUDFWLYHUHWG«VDFWLYHUODIRQFWLRQ

 3RXULQGLTXHUOHQLYHDXGHFXLVVRQDFWXHO

%ULGJH 3RXUDFWLYHUHWG«VDFWLYHUODIRQFWLRQ
2SWL+HDW&RQWURO9R\DQW
GHFKDOHXUU«VLGXHOOH¢
QLYHDX[
$9(57,66(0(17
,,,,,,,O\DULVTXHGH
EU½OXUHVSDUODFKDOHXU
U«VLGXHOOH/HVYR\DQWV
LQGLTXHQWOHQLYHDXGH
FKDOHXUU«VLGXHOOH
/HV]RQHVGHFXLVVRQ¢LQGXFWLRQ
J«QªUHQWODFKDOHXUQ«FHVVDLUH
GLUHFWHPHQWVXUOHIRQGGHVU«FLSLHQWVGH
FXLVVRQ/DYLWURF«UDPLTXHHVWFKDXII«H
SDUODFKDOHXUGHVU«FLSLHQWV
ZZZHOHFWUROX[FRP
*8,'('('0$55$*(5$3,'(
8WLOLVDWLRQGHO«FUDQWDFWLOH
ವ 3RXUDFWLYHUXQHRSWLRQDSSX\H]VXU
OHV\PEROHFRUUHVSRQGDQWVXU
ODIILFKDJH
ವ /DIRQFWLRQFKRLVLHVDFWLYHORUVTXH
YRXVUHWLUH]YRWUHGRLJWGHODIILFKDJH
ವ 3RXUIDLUHG«ILOHUOHVRSWLRQV
GLVSRQLEOHVIDLWHVXQJHVWHUDSLGHRX
SDVVH]YRWUHGRLJWVXUODIILFKDJH
ವ /DYLWHVVHGHYRWUHJHVWHG«WHUPLQHOD
YLWHVVHGHG«ILOHPHQWGHO«FUDQ
ವ /HG«ILOHPHQWSHXWVDUU¬WHUGHOXL
P¬PHRXYRXVSRXYH]ODUU¬WHU
LPP«GLDWHPHQWHQWRXFKDQW
ODIILFKDJH
ವ 9RXVSRXYH]FKDQJHUODSOXSDUWGHV
SDUDPªWUHVDIILFK«VHQWRXFKDQWOHV
V\PEROHVFRUUHVSRQGDQWV
ವ 3RXUV«OHFWLRQQHUODIRQFWLRQ
VRXKDLW«HRXOKHXUHYRXVSRXYH]
IDLUHG«ILOHUODOLVWHHWRXWRXFKHU
ORSWLRQTXHYRXVVRXKDLWH]FKRLVLU
ವ /RUVTXHODWDEOHGHFXLVVRQHVW
DOOXP«HHWTXHFHUWDLQVV\PEROHV
GLVSDUDLVVHQWWRXFKH]O«FUDQ7RXV
OHVV\PEROHVVDIILFKHQW¢QRXYHDX
ವ 3RXUFHUWDLQHVIRQFWLRQVXQHIHQ¬WUH
FRQWH[WXHOOHFRQWHQDQWGHV
LQIRUPDWLRQVVXSSO«PHQWDLUHV
VDIILFKHGªVTXHYRXVOHVDFWLYH]
ವ 6HXOVOHVV\PEROHV«FODLU«VSHXYHQW
¬WUHXWLOLV«V
ವ &KRLVLVVH]GDERUGXQH]RQHSRXU
DFWLYHUOHVIRQFWLRQVGXPLQXWHXU
0HQX6WUXFWXUHGX
$SSX\H]VXU SRXUDFF«GHUDX[
U«JODJHVGHODWDEOHGHFXLVVRQHWOHV
PRGLILHURXSRXUDFWLYHUFHUWDLQHV
IRQFWLRQV/HWDEOHDXFRQWLHQWODVWUXFWXUH
GHEDVHGX0HQX
0HQX
&XLVVRQDVVLVW«H
)RQFWLRQVWDEOH )RQGUH
5«JODJHV 6«FXULW«HQIDQWV
0LQXWHXU
5«JOHU &XLVVRQDVVLVW«H
/DQJXH
6RQWRXFKHV
9ROXPHDODUPH
$IILFKDJHOXPLQRVLW«
6HUYLFH 0RGHG«PR
/LFHQFH
$IILFKHUODYHUVLRQGXORJLFLHO
+LVWRULTXHDODUPHV
5«LQLWLDOLVHUWRXW
3RXUTXLWWHUOH0HQXDSSX\H]VXU RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
)5$1$,6
/RUVTXHYRXVPDLQWHQH]YRWUHGRLJW
DSSX\«VXUFHUWDLQHVRSWLRQVGX0HQX
XQHEUªYHGHVFULSWLRQGHFHOOHFL
DSSDUD°W6XLYH]OHVFRQVHLOVSRXU
QDYLJXHUIDFLOHPHQWGDQVOH0HQX
6LYRXV¬WHVHQEDVGX0HQXIDLWHV
G«ILOHUODOLVWHYHUVOHKDXWHWXWLOLVH]
RX
DSSX\H]VXU
SRXUTXLWWHUOH0HQX
$9$17/$35(0,5(87,/,6$7,21
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
3UHPLHUEUDQFKHPHQW¢
ODOLPHQWDWLRQVHFWHXU
/RUVTXHYRXVEUDQFKH]ODWDEOHGH
FXLVVRQ¢ODOLPHQWDWLRQYRXVGHYH]
G«ILQLUOD/DQJXHOD$IILFKDJHOXPLQRVLW«
HWOH9ROXPHDODUPH
9RXVSRXYH]PRGLILHUOHU«JODJHGDQVOH
0HQX!5«JODJHV!5«JOHU5HSRUWH]
YRXVDXFKDSLWUHm8WLOLVDWLRQ
TXRWLGLHQQH}
87,/,6$7,214827,',(11(
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
$FWLYDWLRQHWG«VDFWLYDWLRQ
$SSX\H]VXU SHQGDQWVHFRQGHSRXU
DFWLYHURXG«VDFWLYHUODWDEOHGHFXLVVRQ
$UU¬WDXWRPDWLTXH
&HWWHIRQFWLRQDUU¬WHODWDEOHGH
FXLVVRQDXWRPDWLTXHPHQWVL
ವ WRXWHVOHV]RQHVGHFXLVVRQVRQW
G«VDFWLY«HV
ವ YRXVQHU«JOH]SDVOHQLYHDXGH
FXLVVRQDSUªVDYRLUDOOXP«ODWDEOHGH
FXLVVRQ
ವ YRXVDYH]UHQYHUV«TXHOTXHFKRVHRX
SODF«XQREMHWVXUOHEDQGHDXGH
FRPPDQGHSHQGDQWSOXVGH
VHFRQGHVXQHFDVVHUROHXQ
WRUFKRQHWF8QVLJQDOVRQRUH
UHWHQWLWHWODWDEOHGHFXLVVRQV«WHLQW
5HWLUH]OREMHWGXEDQGHDXGH
FRPPDQGHRXQHWWR\H]FHOXLFL
ವ ODWDEOHGHFXLVVRQVXUFKDXIIHSDUH[
ORUVTXXQU«FLSLHQWFKDXIIH¢YLGH
/DLVVH]UHIURLGLUOD]RQHGHFXLVVRQ
DYDQWGHU«XWLOLVHUODWDEOHGHFXLVVRQ
ವ YRXVXWLOLVH]XQU«FLSLHQWLQDGDSW«RX
TXLOQ\DSDVGHU«FLSLHQWVXUXQH
]RQH/HV\PEROHEODQFGHOD]RQHGH
FXLVVRQFOLJQRWHHWOD]RQHGHFXLVVRQ
¢LQGXFWLRQV«WHLQWDXWRPDWLTXHPHQW
DXERXWGXQHPLQXWH
ವ YRXVQHG«VDFWLYH]SDVOD]RQHGH
FXLVVRQRXQHPRGLILH]SDVOHQLYHDX
GHFXLVVRQ$XERXWGHTXHOTXHV
LQVWDQWVXQPHVVDJHVDIILFKHHWOD
WDEOHGHFXLVVRQV«WHLQW
/DUHODWLRQHQWUHOHQLYHDXGHFXLVVRQ
HWODGXU«HDSUªVODTXHOOHODWDEOHGH
FXLVVRQV«WHLQW
1LYHDXGHFXLV഻
VRQ
/DWDEOHGHFXLV഻
VRQV«WHLQWDX
ERXWGH
 KHXUHV
 KHXUHV
KHXUHV
 KHXUH
8WLOLVDWLRQGHV]RQHVGH
FXLVVRQ
3RVH]OHU«FLSLHQWDXFHQWUHGHOD]RQH
GHFXLVVRQVRXKDLW«H/HV]RQHVGH
FXLVVRQ¢LQGXFWLRQVDGDSWHQW
DXWRPDWLTXHPHQWDXGLDPªWUHGXIRQGGX
U«FLSLHQWXWLOLV«
'ªVTXHYRXVSODFH]OHU«FLSLHQWVXUOD
]RQHGHFXLVVRQV«OHFWLRQQ«HODWDEOHGH
ZZZHOHFWUROX[FRP
FXLVVRQOHG«WHFWHDXWRPDWLTXHPHQWHWOH
FXUVHXUFRUUHVSRQGDQWVDIILFKH/H
FXUVHXUUHVWHYLVLEOHSHQGDQW
VHFRQGHVDSUªVFHODODYXH
SULQFLSDOHVDIILFKH¢QRXYHDX3RXU
IHUPHUOHFXUVHXUSOXVUDSLGHPHQW
DSSX\H]VXUODIILFKDJHHQGHKRUVGHOD
]RQHGXFXUVHXU
/RUVTXHOHVDXWUHV]RQHVVRQWDFWLY«HV
OHQLYHDXGHFXLVVRQGHOD]RQHTXHYRXV
VRXKDLWH]XWLOLVHUSHXW¬WUHOLPLW«
5HSRUWH]YRXVDXFKDSLWUHm3RZHU
0DQDJHPHQW}
$VVXUH]YRXVTXHOH
U«FLSLHQWHVWFRPSDWLEOH
DYHFOHVWDEOHVGHFXLVVRQ¢
LQGXFWLRQ3RXUSOXV
GLQIRUPDWLRQVVXUOHVW\SHV
GHU«FLSLHQWVUHSRUWH]YRXV
DXSDUDJUDSKHm7\SHVGH
U«FLSLHQWV}GXFKDSLWUH
m&RQVHLOV}9«ULILH]ODWDLOOH
GXU«FLSLHQWGDQVOHV
m'RQQ«HVWHFKQLTXHV}
1LYHDXGHFXLVVRQ
 $OOXPH]ODWDEOHGHFXLVVRQ
 3ODFH]OHU«FLSLHQWVXUOD]RQHGH
FXLVVRQVRXKDLW«H
/HFXUVHXUGHOD]RQHGHFXLVVRQDFWLYH
VDIILFKHHWUHVWHDFWLISHQGDQW
VHFRQGHV
 $SSX\H]RXIDLWHVJOLVVHUYRWUHGRLJW
VXUOHFXUVHXUSRXUU«JOHUOHQLYHDX
GHFXLVVRQVRXKDLW«
/HV\PEROHGHYLHQWURXJHHWJURVVLW
3RZHU%RRVW
&HWWHIRQFWLRQGRQQHSOXVGHSXLVVDQFH
¢OD]RQHGHFXLVVRQ¢LQGXFWLRQ
DSSURSUL«HHQIRQFWLRQGHODWDLOOHGX
U«FLSLHQW/DIRQFWLRQSHXW¬WUHDFWLY«H
SRXUXQHGXU«HOLPLW«HXQLTXHPHQW
 $SSX\H]GDERUGVXUOHV\PEROHGH
OD]RQHGHFXLVVRQVRXKDLW«H
 $SSX\H]VXU
RXIDLWHVJOLVVHU
YRWUHGRLJWVXUODGURLWHSRXUDFWLYHU
ODIRQFWLRQSRXUOD]RQHGHFXLVVRQ
V«OHFWLRQQ«H
/HV\PEROHGHYLHQWURXJHHWJURVVLW
/DIRQFWLRQVHG«VDFWLYH
DXWRPDWLTXHPHQW3RXUG«VDFWLYHUFHWWH
IRQFWLRQPDQXHOOHPHQWV«OHFWLRQQH]OD
]RQHHWPRGLILH]OHQLYHDXGHFXLVVRQ
3RXUFRQQD°WUHOHVYDOHXUV
GHGXU«HPD[LPDOHV
UHSRUWH]YRXVDXFKDSLWUH
m&DUDFW«ULVWLTXHV
WHFKQLTXHV}
3RZHU0DQDJHPHQW
ವ 'HV]RQHVGHFXLVVRQVRQW
UHJURXS«HVHQIRQFWLRQGH
OHPSODFHPHQWHWGXQRPEUHGH
SKDVHVGHODWDEOHGHFXLVVRQ
5HSRUWH]YRXV¢OLOOXVWUDWLRQ
ವ &KDTXHSKDVHGLVSRVHGXQHFKDUJH
«OHFWULTXHPD[LPDOHGH:
ವ /DIRQFWLRQU«SDUWLWODSXLVVDQFHHQWUH
OHV]RQHVGHFXLVVRQUDFFRUG«HV¢OD
P¬PHSKDVH
ವ /DIRQFWLRQVDFWLYHORUVTXHODFKDUJH
«OHFWULTXHWRWDOHGHV]RQHVGHFXLVVRQ
UDFFRUG«HV¢XQHSKDVHVLPSOH
G«SDVVH:
ವ /DIRQFWLRQGLPLQXHODSXLVVDQFHGHV
DXWUHV]RQHVGHFXLVVRQUDFFRUG«HV¢
ODP¬PHSKDVHFHTXLDXQH
LQIOXHQFHVXUOHQLYHDXGHFKDOHXU
GLVSRQLEOH
ವ /HQLYHDXGHFKDOHXUPD[LPDOHVW
YLVLEOHVXUOHFXUVHXU6HXOVOHV
FKLIIUHVHQEODQFSHXYHQW¬WUHDFWLY«V
ವ 6LXQQLYHDXGHFKDOHXUVXS«ULHXU
QHVWSDVGLVSRQLEOHFRPPHQFH]SDU
U«GXLUHOHQLYHDXGHVDXWUHV]RQHVGH
FXLVVRQ
)5$1$,6 
)RQFWLRQ%ULGJH
&HWWHIRQFWLRQFRXSOHGHX[]RQHVGH
FXLVVRQGHVRUWHTXHOOHVIRQFWLRQQHQW
FRPPHXQHVHXOHDYHFOHP¬PHQLYHDX
GHFXLVVRQ
9RXVSRXYH]XWLOLVHUODIRQFWLRQSRXUGH
JUDQGVU«FLSLHQWV
 3RVH]XQU«FLSLHQWVXUGHX[]RQHV
GHFXLVVRQ/HU«FLSLHQWGRLWUHFRXYULU
OHFHQWUHGHVGHX[]RQHV
 $SSX\H]VXU
SRXUDFWLYHUOD
IRQFWLRQ/HV\PEROHGHOD]RQH
FKDQJH
 5«JOH]OHQLYHDXGHFXLVVRQ
/HU«FLSLHQWGRLWUHFRXYULUOHFHQWUHGHV
GHX[]RQHVPDLVLOQHGRLWSDVG«SDVVHU
OHUHSªUHGHV]RQHV
3RXUG«VDFWLYHUODIRQFWLRQDSSX\H]VXU
ODWRXFKH
/HV]RQHVGHFXLVVRQ
IRQFWLRQQHQWGHQRXYHDXGHPDQLªUH
LQG«SHQGDQWH
0LQXWHXU
+STOP
0LQXWHXUG«JUHVVLI
8WLOLVH]FHWWHIRQFWLRQSRXUU«JOHUOD
GXU«HGHIRQFWLRQQHPHQWGXQH]RQHGH
FXLVVRQXQLTXHPHQWSRXUXQHVHVVLRQ
9RXVSRXYH]U«JOHUFHWWHIRQFWLRQSRXU
FKDTXH]RQHGHFXLVVRQV«SDU«PHQW
 6«OHFWLRQQH]GDERUGOHQLYHDXGH
FXLVVRQGHOD]RQHGHFXLVVRQSXLV
U«JOH]ODIRQFWLRQ
 $SSX\H]VXU
/DIHQ¬WUHGXPHQXGXPLQXWHXU
VDIILFKH
 &RFKH]
SRXUDFWLYHUODIRQFWLRQ
/HVV\PEROHVFKDQJHQWHQ
+STOP
 )DLWHVJOLVVHUYRWUHGRLJWYHUVOD
GURLWHRXODJDXFKHSRXUV«OHFWLRQQHU
ODGXU«HVRXKDLW«HSDUH[KHXUHV
HWRXPLQXWHV
 $SSX\H]VXU2.SRXUFRQILUPHUYRWUH
FKRL[
9RXVSRXYH]«JDOHPHQWFKRLVLU
SRXU
DQQXOHUYRWUHV«OHFWLRQ
/RUVTXHODGXU«HVHVW«FRXO«HXQVLJQDO
VRQRUHUHWHQWLWHW
FOLJQRWH$SSX\H]
VXU
SRXUDUU¬WHUOHVLJQDOVRQRUH
3RXUG«VDFWLYHUFHWWHIRQFWLRQU«JOH]OH
QLYHDXGHFXLVVRQVXU9RXVSRXYH]
«JDOHPHQWDSSX\HUVXU
+STOP
¢JDXFKHGH
ODYDOHXUGXPLQXWHXUDSSX\H]VXU ¢
F¶W«SRXUFRQILUPHUYRWUHFKRL[
ORUVTXXQHIHQ¬WUHFRQWH[WXHOOHVDIILFKH
0LQXWHULHLQG«SHQGDQWH
9RXVSRXYH]XWLOLVHUFHWWHIRQFWLRQ
ORUVTXHODWDEOHGHFXLVVRQHVWDOOXP«H
PDLVTXHOHV]RQHVGHFXLVVRQVRQW
«WHLQWHV
&HWWHIRQFWLRQHVWVDQVHIIHWVXUOH
IRQFWLRQQHPHQWGHV]RQHVGHFXLVVRQ
 6«OHFWLRQQHXQH]RQHGHFXLVVRQ
/HFXUVHXUFRUUHVSRQGDQWVDIILFKH
ZZZHOHFWUROX[FRP
 $SSX\H]VXU
/DIHQ¬WUHGXPHQXGXPLQXWHXU
VDIILFKH
 )DLWHVJOLVVHUYRWUHGRLJWYHUVOD
GURLWHRXODJDXFKHSRXUV«OHFWLRQQHU
ODGXU«HVRXKDLW«HSDUH[KHXUHVHW
PLQXWHV
 $SSX\H]VXU2.SRXUFRQILUPHUYRWUH
FKRL[
9RXVSRXYH]«JDOHPHQWFKRLVLU
SRXU
DQQXOHUYRWUHV«OHFWLRQ
/RUVTXHODGXU«HVHVW«FRXO«HXQVLJQDO
VRQRUHUHWHQWLWHW
FOLJQRWH$SSX\H]
VXU
SRXUDUU¬WHUOHVLJQDOVRQRUH
3RXUG«VDFWLYHUODIRQFWLRQDSSX\H]VXU
¢JDXFKHGHODYDOHXUGXPLQXWHXU
DSSX\H]VXU ¢F¶W«SRXUFRQILUPHU
YRWUHFKRL[ORUVTXXQHIHQ¬WUH
FRQWH[WXHOOHVDIILFKH
0LQXWHXU
/DIRQFWLRQG«PDUUHDXWRPDWLTXHPHQWOH
G«FRPSWHGªVTXHYRXVDFWLYH]XQH
]RQHGHFXLVVRQ&HWWHIRQFWLRQSHUPHW
GHVXUYHLOOHUODGXU«HGHIRQFWLRQQHPHQW
 $SSX\H]VXUODWRXFKH
SRXU
DFF«GHUDX0HQX
 )DLWHVG«ILOHUOH0HQXSRXU
V«OHFWLRQQHU5«JODJHV!0LQXWHXU
 $SSX\H]VXUOHV«OHFWHXUSRXU
DFWLYHUG«VDFWLYHUODIRQFWLRQ
3RXUTXLWWHUOH0HQXDSSX\H]VXU
RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
/DIRQFWLRQQHVDUU¬WHSDVVLYRXV
VRXOHYH]OHU«FLSLHQW3RXUU«LQLWLDOLVHUOD
IRQFWLRQHWODUHODQFHUPDQXHOOHPHQW
DSSX\H]VXU
V«OHFWLRQQH]5«LQLWGDQV
ODIHQ¬WUHFRQWH[WXHOOH/DIRQFWLRQ
FRPPHQFH¢FRPSWHU¢SDUWLUGH3RXU
PHWWUHODIRQFWLRQHQ3DXVHHQFRXUVGH
FXLVVRQDSSX\H]VXU
HWV«OHFWLRQQH]
3DXVHGDQVODIHQ¬WUHFRQWH[WXHOOH
6«OHFWLRQQH]'«PDUUHUSRXUUHSUHQGUHOH
G«FRPSWH
3DXVH
&HWWHIRQFWLRQV«OHFWLRQQHOHQLYHDXGH
FXLVVRQOHSOXVEDVSRXUWRXWHVOHV]RQHV
GHFXLVVRQDFWLY«HV
/RUVTXHODIRQFWLRQHVWDFWLY«HVHXOVOHV
V\PEROHV
HW SHXYHQW¬WUHXWLOLV«V
7RXVOHVDXWUHVV\PEROHVILJXUDQWVXUOH
EDQGHDXGHFRPPDQGHVRQWEORTX«V
/DIRQFWLRQQHG«VDFWLYHSDVOHV
IRQFWLRQVGXPLQXWHXU
$SSX\H]VXU
SRXUDFWLYHUODIRQFWLRQ
VDOOXPH/HQLYHDXGHFXLVVRQHVW
DEDLVV«¢
3RXUG«VDFWLYHUODIRQFWLRQDSSX\H]VXU
ODWRXFKH
/DIRQFWLRQVDUU¬WH3RZHU%RRVW/H
QLYHDXGHFXLVVRQOHSOXV«OHY«VH
U«DFWLYHORUVTXHYRXVDSSX\H]¢
QRXYHDXVXU
9HUURX
9RXVSRXYH]YHUURXLOOHUOHEDQGHDXGH
FRPPDQGHSHQGDQWTXHOH
IRQFWLRQQHPHQWGHODWDEOHGHFXLVVRQ
9RXV«YLWHUH]DLQVLXQHPRGLILFDWLRQ
DFFLGHQWHOOHGXU«JODJHGXQLYHDXGH
FXLVVRQ
5«JOH]GDERUGOHQLYHDXGHFXLVVRQ
$SSX\H]VXU
SRXUDFWLYHUODIRQFWLRQ
3RXUG«VDFWLYHUODIRQFWLRQDSSX\H]VXU
ODWRXFKH
SHQGDQWVHFRQGHV
/RUVTXHYRXV«WHLJQH]OD
WDEOHGHFXLVVRQFHWWH
IRQFWLRQHVW«JDOHPHQW
G«VDFWLY«H
6«FXULW«HQIDQWV
&HWWHIRQFWLRQSHUPHWG«YLWHUXQH
XWLOLVDWLRQLQYRORQWDLUHGHODWDEOHGH
FXLVVRQ
 $SSX\H]VXU
VXUODIILFKDJHSRXU
RXYULUOH0HQX
 6«OHFWLRQQH]5«JODJHV!6«FXULW«
HQIDQWVGDQVODOLVWH
 7RXUQH]OHV«OHFWHXUVXU0DUFKH
$UU¬WHWDSSX\H]VXUOHVOHWWUHV$2;
)5$1$,6 
GDQVORUGUHDOSKDE«WLTXHSRXU
DFWLYHUODIRQFWLRQ$SSX\H]VXUOH
V«OHFWHXUSRXUG«VDFWLYHUODIRQFWLRQ
3RXUTXLWWHUOH0HQXDSSX\H]VXU
RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
/DQJXH
 $SSX\H]VXU VXUODIILFKDJHSRXU
RXYULUOH0HQX
 6«OHFWLRQQH]5«JODJHV!5«JOHU!
/DQJXHGDQVODOLVWH
 &KRLVLVVH]ODODQJXHVRXKDLW«HGDQV
ODOLVWH
6LYRXVDYH]FKRLVLODPDXYDLVHODQJXH
DSSX\H]VXU
'DQVODOLVWHTXL
DSSDUD°WV«OHFWLRQQH]ODWURLVLªPH
RSWLRQSXLVGHX[IRLVODGHUQLªUHRSWLRQ
3RXUILQLUV«OHFWLRQQH]ORSWLRQVXUOD
GURLWH
3RXUTXLWWHUOH0HQXDSSX\H]VXU
RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
6RQWRXFKHV9ROXPH
DODUPH
9RXVSRXYH]FKRLVLUOHW\SHGHVRQVTXH
YRXVHQWHQGUH]HQIDLVDQWIRQFWLRQQHUOD
WDEOHGHFXLVVRQRXP¬PHOHV
G«VDFWLYHU9RXVSRXYH]FKRLVLUHQWUHXQ
FOLFSDUG«IDXWRXXQELS
 $SSX\H]VXU
VXUODIILFKDJHSRXU
RXYULUOH0HQX
 6«OHFWLRQQH]5«JODJHV!5«JOHU!
6RQWRXFKHV9ROXPHDODUPHGDQVOD
OLVWH
 &KRLVLVVH]ORSWLRQDSSURSUL«H
3RXUTXLWWHUOH0HQXDSSX\H]VXU
RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
$IILFKDJHOXPLQRVLW«
9RXVSRXYH]PRGLILHUODOXPLQRVLW«GH
ODIILFKDJH
,O\DQLYHDX[GHOXPLQRVLW««WDQWOH
SOXVEDVHWOHSOXV«OHY«
 $SSX\H]VXU
VXUODIILFKDJHSRXU
RXYULUOH0HQX
 6«OHFWLRQQH]5«JODJHV!5«JOHU!
$IILFKDJHOXPLQRVLW«GDQVODOLVWH
 &KRLVLVVH]OHQLYHDXDSSURSUL«
3RXUTXLWWHUOH0HQXDSSX\H]VXU
RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
 &XLVVRQDVVLVW«H
/DIRQFWLRQDMXVWHODWHPS«UDWXUHVHORQ
GLII«UHQWVW\SHVGDOLPHQWVHWODPDLQWLHQW
WRXWDXORQJGHODFXLVVRQ(OOHQHSHXW
¬WUHDFWLY«HTXHSRXUOD]RQHGHFXLVVRQ
DYDQWJDXFKH
 $SSX\H]VXU
VXUODIILFKDJHSRXU
RXYULUOH0HQX
 6«OHFWLRQQH]&XLVVRQDVVLVW«HHW
FKRLVLVVH]GDQVODOLVWHOHW\SH
GDOLPHQWTXHYRXVVRXKDLWH]
SU«SDUHU
3RXUFKDTXHW\SHGDOLPHQWV
SOXVLHXUVRSWLRQVVRQWSURSRV«HV
6XLYH]OHVLQVWUXFWLRQVTXLVDIILFKHQW
ವ 9RXVSRXYH]DSSX\HUVXU2.DX
KDXWGHODIHQ¬WUHFRQWH[WXHOOH
SRXUXWLOLVHUOHVU«JODJHVSDU
G«IDXW
ವ 9RXVSRXYH]U«JOHUODIRQFWLRQ
PLQXWHXU/RUVTXHOHU«FLSLHQW
DWWHLQWODWHPS«UDWXUHVRXKDLW«H
YRXVSRXYH]DFWLYHUOHPLQXWHXU
ವ 9RXVSRXYH]PRGLILHUOHQLYHDX
GHFXLVVRQSDUG«IDXW
 'ªVTXHOHU«FLSLHQWDWWHLQWOD
WHPS«UDWXUHVRXKDLW«HXQVLJQDO
VRQRUHUHWHQWLWHWXQHIHQ¬WUH
FRQWH[WXHOOHVDIILFKH3RXUIHUPHUOD
IHQ¬WUHHWODQFHUODIRQFWLRQDSSX\H]
VXU2.3RXUG«VDFWLYHUODIHQ¬WUHGH
ID©RQSHUPDQHQWHFRFKH]
DYDQW
GDFWLYHUODIRQFWLRQ
3RXUDUU¬WHUODIRQFWLRQDSSX\H]VXU
HW$UU¬WHURXDSSX\H]VXU HW
V«OHFWLRQQH]&XLVVRQDVVLVW«H
FKRLVLVVH]XQW\SHGDOLPHQWHWDSSX\H]
VXU$UU¬WHU
ZZZHOHFWUROX[FRP
3RXUTXLWWHUOH0HQXDSSX\H]VXU RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
 )RQGUH
9RXVSRXYH]XWLOLVHUFHWWHIRQFWLRQSRXU
IDLUHIRQGUHGLII«UHQWVSURGXLWVFRPPHGX
FKRFRODWRXGXEHXUUH9RXVQHSRXYH]
XWLOLVHUFHWWHIRQFWLRQTXHSRXUXQH]RQH
GHFXLVVRQSDUVHVVLRQGHFXLVVRQ
 $SSX\H]VXU
VXUODIILFKDJHSRXU
RXYULUOH0HQX
 6«OHFWLRQQH])RQFWLRQVWDEOH!
)RQGUHGDQVODOLVWH
 $SSX\H]VXU'«PDUUHU
9RXVGHYH]V«OHFWLRQQHUOD]RQH
VRXKDLW«H
8QHIHQ¬WUHFRQWH[WXHOOHDSSDUD°W
YRXVGHPDQGDQWVLYRXVVRXKDLWH]
VXSSULPHUOHU«JODJHSU«F«GHQWOH
FDV«FK«DQW
3RXUTXLWWHUOH0HQXDSSX\H]VXU
RX
VXUODSDUWLHGURLWHGHODIILFKDJHHQ
GHKRUVGHODIHQ¬WUHFRQWH[WXHOOH3RXU
QDYLJXHUGDQVOH0HQXXWLOLVH]
RX
3RXUDUU¬WHUODIRQFWLRQDSSX\H]VXUOH
V\PEROHGHV«OHFWLRQGH]RQHHW
DSSX\H]VXU$UU¬WHU
&216(,/6
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
5«FLSLHQWV
6XUOHV]RQHVGHFXLVVRQ¢
LQGXFWLRQXQFKDPS
«OHFWURPDJQ«WLTXHSXLVVDQW
FKDXIIHOHVU«FLSLHQWVWUªV
UDSLGHPHQW
8WLOLVH]GHVU«FLSLHQWV
DGDSW«VDX[]RQHVGH
FXLVVRQ¢LQGXFWLRQ
0DW«ULDX[GHVU«FLSLHQWV
DGDSW«VIRQWHDFLHUDFLHU«PDLOO«
DFLHULQR[\GDEOHIRQGPXOWLFRXFKH
KRPRORJX«SDUOHIDEULFDQW
LQDGDSW«VDOXPLQLXPFXLYUHODLWRQ
YHUUHF«UDPLTXHSRUFHODLQH
/HVSODWVGHFXLVVRQFRQYLHQQHQW
SRXUOLQGXFWLRQVL
ವ XQHSHWLWHTXDQWLW«GHDXFRQWHQXH
GDQVXQU«FLSLHQWFKDXIIHGDQVXQ
EUHIODSVGHWHPSVVXUXQH]RQHGH
FXLVVRQU«JO«HVXUOHQLYHDXGH
FXLVVRQPD[LPDO
ವ XQDLPDQWDGKªUHDXIRQGGX
U«FLSLHQW
/HIRQGGHOXVWHQVLOHGH
FXLVVRQGRLW¬WUHDXVVLSODW
HW«SDLVTXHSRVVLEOH
$VVXUH]YRXVTXHOHIRQGGX
U«FLSLHQWHVWSURSUHDYDQWGH
OHSODFHUVXUODVXUIDFHGHOD
WDEOHGHFXLVVRQ
'LPHQVLRQVGHOXVWHQVLOH
/HV]RQHVGHFXLVVRQ¢LQGXFWLRQ
VDGDSWHQWDXWRPDWLTXHPHQWDXGLDPªWUH
GXIRQGGXU«FLSLHQWXWLOLV«
/HIILFDFLW«GHOD]RQHGHFXLVVRQHVWOL«H
DXGLDPªWUHGXU«FLSLHQW8QU«FLSLHQW
SOXVSHWLWTXHOHGLDPªWUHPLQLPDO
UHFRPPDQG«QHUH©RLWTXXQHSHWLWH
SDUWLHGHODSXLVVDQFHJ«Q«U«HSDUOD
]RQHGHFXLVVRQ
5HSRUWH]YRXVDXFKDSLWUH
m&DUDFW«ULVWLTXHV
WHFKQLTXHV}
%UXLWVSHQGDQWOH
IRQFWLRQQHPHQW
6LYRXVHQWHQGH]
ವ XQFUDTXHPHQWOHU«FLSLHQWHVW
FRPSRV«GHGLII«UHQWVPDW«ULDX[
FRQFHSWLRQmVDQGZLFK}
ವ XQVLIIOHPHQWYRXVXWLOLVH]XQH]RQH
GHFXLVVRQDYHFXQQLYHDXGH
SXLVVDQFH«OHY«HWOHU«FLSLHQWHVW
)5$1$,6 
FRPSRV«GHGLII«UHQWVPDW«ULDX[
FRQFHSWLRQmVDQGZLFK}
ವ XQERXUGRQQHPHQWYRXVXWLOLVH]XQ
QLYHDXGHSXLVVDQFH«OHY«
ವ XQFOLTXHWLVXQHFRPPXWDWLRQ
«OHFWULTXHVHSURGXLWOHU«FLSLHQWHVW
G«WHFW«DSUªVODYRLUSODF«VXUODWDEOH
GHFXLVVRQ
ವ XQVLIIOHPHQWXQERXUGRQQHPHQWOH
YHQWLODWHXUIRQFWLRQQH
&HVEUXLWVVRQWQRUPDX[HW
QLQGLTXHQWSDVXQHDQRPDOLHGH
ODSSDUHLO
NR7LPHU0LQXWHXU«FR
3RXUU«DOLVHUGHV«FRQRPLHVG«QHUJLH
OD]RQHGHFXLVVRQVHG«VDFWLYH
DXWRPDWLTXHPHQWDYDQWOHVLJQDOGX
PLQXWHXU/DGLII«UHQFHGHWHPSVGH
IRQFWLRQQHPHQWG«SHQGGXQLYHDXHWGH
ODGXU«HGHFXLVVRQ
([HPSOHVGHFXLVVRQ
/DFRUU«ODWLRQHQWUHOHU«JODJHGHOD
FKDOHXUGXQH]RQHHWVDFRQVRPPDWLRQ
GHSXLVVDQFHQHVWSDVOLQ«DLUH/RUVTXH
YRXVDXJPHQWH]OHU«JODJHGHODFKDOHXU
LOQHVWSDVSURSRUWLRQQHO¢
ODXJPHQWDWLRQGHODFRQVRPPDWLRQGH
SXLVVDQFH&HODVLJQLILHTXXQH]RQHGH
FXLVVRQ¢PR\HQQHWHPS«UDWXUHXWLOLVH
PRLQVGHODPRLWL«GHVDSXLVVDQFH
/HVGRQQ«HVGXWDEOHDXVRQW
IRXUQLHV¢WLWUHLQGLFDWLI
XQLTXHPHQW
1LYHDXGH
FXLVVRQ
8WLOLVDWLRQ 'XU«H
PLQ
&RQVHLOV
&RQVHUYH]OHVDOLPHQWVFXLWV
DXFKDXG
DXEHಣ
VRLQ
3ODFH]XQFRXYHUFOHVXUOH
U«FLSLHQW
 6DXFHKROODQGDLVHIDLUHIRQಣ
GUHEHXUUHFKRFRODWJ«ODWLಣ
QH
 0«ODQJH]GHWHPSVHQ
WHPSV
 6ROLGLILHURPHOHWWHVĕXIV
FRFRWWH
 &RXYUH]SHQGDQWODFXLVVRQ
 )DLUHPLMRWHUGHVSODWV¢EDಣ
VHGHUL]HWGHODLWDJHU«ಣ
FKDXIIHUGHVSODWVFXLVLQ«V
 $MRXWH]DXPRLQVGHX[IRLV
SOXVGHOLTXLGHTXHOHUL]
P«ODQJH]OHVSODWVGHODLW¢
PLFKHPLQGHODSURF«GXUH
 &XLUH¢ODYDSHXUGHVO«JXಣ
PHVGXSRLVVRQHWGHOD
YLDQGH
 $MRXWH]TXHOTXHVFXLOOªUHV¢
VRXSHGHOLTXLGH
 &XLUHGHVSRPPHVGHWHUUH¢
ODYDSHXU
 8WLOLVH]PD[~OGHDXSRXU
JGHSRPPHVGHWHUUH
 &XLUHGHJUDQGHVTXDQWLW«V
GDOLPHQWVGHVUDJR½WVHW
GHVVRXSHV


$MRXWH]MXVTX¢OGHOLTXLಣ
GHSOXVOHVLQJU«GLHQWV
 3R¬OHU¢IHXGRX[HVFDORಣ
SHVFRUGRQVEOHXVGHYHDX
F¶WHOHWWHVULVVROHWWHVVDXಣ
FLVVHVIRLHURX[ĕXIVFU¬ಣ
SHVEHLJQHWV
DXEHಣ
VRLQ
5HWRXUQH]¢PLFXLVVRQ
ZZZHOHFWUROX[FRP
1LYHDXGH
FXLVVRQ
8WLOLVDWLRQ 'XU«H
PLQ
&RQVHLOV
 &XLVVRQ¢WHPS«UDWXUH«OHಣ
Y«HGHVSRPPHVGHWHUUHULVಣ
VRO«HVILOHWVVWHDNV
 5HWRXUQH]¢PLFXLVVRQ
)DLUHERXLOOLUGHOHDXFXLUHGHVS¤WHVJULOOHUGHODYLDQGHJRXODVFK
EĕXIEUDLV«FXLUHGHVIULWHV
)DLUHERXLOOLUXQHJUDQGHTXDQWLW«GHDX3RZHU%RRVWLVDFWLYDWHG
(175(7,(1(71(772<$*(
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
,QIRUPDWLRQVJ«Q«UDOHV
ವ 1HWWR\H]ODWDEOHGHFXLVVRQDSUªV
FKDTXHXWLOLVDWLRQ
ವ 8WLOLVH]WRXMRXUVXQU«FLSLHQWGRQWOH
IRQGHVWSURSUH
ವ /HVUD\XUHVRXOHVWDFKHVVRPEUHV
VXUODVXUIDFHQRQWDXFXQHLQFLGHQFH
VXUOHIRQFWLRQQHPHQWGHODWDEOHGH
FXLVVRQ
ವ 8WLOLVH]XQQHWWR\DQWVS«FLDOHPHQW
DGDSW«¢ODVXUIDFHGHODWDEOHGH
FXLVVRQ
ವ 8WLOLVH]XQUDFORLUVS«FLDOSRXUODYLWUH
1HWWR\DJHGHODWDEOHGH
FXLVVRQ
(QOHYH]LPP«GLDWHPHQWOH
SODVWLTXHIRQGXOHVIHXLOOHVGH
SODVWLTXHOHVXFUHHWOHVDOLPHQWV
FRQWHQDQWGXVXFUHFDUODVDOHW«SHXW
HQGRPPDJHUODWDEOHGHFXLVVRQ
9HLOOH]¢QHSDVYRXVEU½OHU7HQH]OH
UDFORLUVS«FLDOLQFOLQ«VXUODVXUIDFH
YLWU«HHWIDLWHVJOLVVHUODODPHGX
UDFORLUSRXUHQOHYHUOHVVDOLVVXUHV
8QHIRLVTXHODWDEOHGHFXLVVRQD
VXIILVDPPHQWUHIURLGLHQOHYH]
WUDFHVGHFDOFDLUHHWGHDX
SURMHFWLRQVGHJUDLVVHG«FRORUDWLRQV
P«WDOOLTXHVOXLVDQWHV1HWWR\H]OD
WDEOHGHFXLVVRQ¢ODLGHGXQFKLIIRQ
KXPLGHHWGXQG«WHUJHQWQRQDEUDVLI
$SUªVOHQHWWR\DJHV«FKH]ODWDEOHGH
FXLVVRQ¢ODLGHGXQFKLIIRQGRX[
3RXUUHWLUHUOHVG«FRORUDWLRQV
P«WDOOLTXHVEULOODQWHVXWLOLVH]XQH
VROXWLRQGHDXDGGLWLRQQ«HGHYLQDLJUH
HWQHWWR\H]ODVXUIDFHYLWU«HDYHFXQ
FKLIIRQ
ವ /DVXUIDFHGHODWDEOHGHFXLVVRQ
GLVSRVHGHUDLQXUHVKRUL]RQWDOHV
1HWWR\H]ODWDEOHGHFXLVVRQ¢ODLGH
GXQFKLIIRQKXPLGHHWGXQSHXGH
G«WHUJHQWHQHIIHFWXDQWGHV
PRXYHPHQWVGHJDXFKH¢GURLWH
$SUªVOHQHWWR\DJHV«FKH]ODWDEOHGH
FXLVVRQ¢ODLGHGXQFKLIIRQGRX[GH
JDXFKH¢GURLWH
(1&$6'$120$/,('()21&7,211(0(17
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
)5$1$,6 
(QFDVGDQRPDOLHGHIRQFWLRQQHPHQW
3UREOªPH &DXVHSUREDEOH 6ROXWLRQ
9RXVQHSRXYH]SDVDOOXಣ
PHUODWDEOHGHFXLVVRQQL
ODIDLUHIRQFWLRQQHU
/DWDEOHGHFXLVVRQQHVW
SDVFRQQHFW«H¢XQHVRXUಣ
FHGDOLPHQWDWLRQ«OHFWULTXH
RXOHEUDQFKHPHQWHVWLQಣ
FRUUHFW
9«ULILH]TXHODWDEOHGH
FXLVVRQHVWFRUUHFWHPHQW
EUDQFK«H¢XQHVRXUFH
GDOLPHQWDWLRQ«OHFWULTXH
&RQVXOWH]OHVFK«PDGH
UDFFRUGHPHQW
/HIXVLEOHDGLVMRQFW« 9«ULILH]TXHOHIXVLEOHHVW
ELHQODFDXVHGHODQRPDಣ
OLH6LOHVIXVLEOHVGLVMRQFಣ
WHQWGHPDQLªUHU«S«W«H
IDLWHVDSSHO¢XQ«OHFWULಣ
FLHQTXDOLIL«
9RXVQHU«JOH]SDVOHQLಣ
YHDXGHFXLVVRQGDQVOHV
VHFRQGHV
$OOXPH]GHQRXYHDXODWDಣ
EOHGHFXLVVRQHWU«JOH]OH
QLYHDXGHFXLVVRQHQ
PRLQVGHVHFRQGHV
9RXVDYH]DSSX\«VXUSOXಣ
VLHXUVWRXFKHVVHQVLWLYHV
HQP¬PHWHPSV
1DSSX\H]TXHVXUXQH
VHXOHWRXFKHVHQVLWLYH¢OD
IRLV
3DXVHHVWDFWLY«H 5HSRUWH]YRXVDXFKDSLWUH
m8WLOLVDWLRQTXRWLGLHQQH}
,O\DGHOHDXRXGHVWDಣ
FKHVGHJUDLVVHVXUOHEDQಣ
GHDXGHFRPPDQGH
1HWWR\H]OHEDQGHDXGH
FRPPDQGH
8QVLJQDOVRQRUHUHWHQWLWHW
ODWDEOHGHFXLVVRQV«WHLQW
8QVLJQDOVRQRUHUHWHQWLW
ORUVTXHODWDEOHGHFXLVVRQ
HVW«WHLQWH
9RXVDYH]SRV«TXHOTXH
FKRVHVXUXQHRXSOXVLHXUV
WRXFKHVVHQVLWLYHV
5HWLUH]OREMHWGHVWRXFKHV
VHQVLWLYHV
/DWDEOHGHFXLVVRQ
V«WHLQW
9RXVDYH]SRV«TXHOTXH
FKRVHVXUODWRXFKHVHQVLಣ
WLYH
5HWLUH]OREMHWGHODWRXFKH
VHQVLWLYH
/HYR\DQWGHFKDOHXUU«VLಣ
GXHOOHQHVDOOXPHSDV
/D]RQHGHFXLVVRQQHVW
SDVFKDXGHSDUFHTXHOOH
QDIRQFWLRQQ«TXHSHXGH
WHPSVRXOHFDSWHXUHVW
HQGRPPDJ«
6LOD]RQHGHFXLVVRQDHX
DVVH]GHWHPSVSRXU
FKDXIIHUIDLWHVDSSHO¢YRಣ
WUHVHUYLFHDSUªVYHQWH
DJU««
,PSRVVLEOHGDFWLYHUOHQLಣ
YHDXGHFXLVVRQPD[LPDO
8QHDXWUH]RQHHVWG«M¢
U«JO«HVXUOHQLYHDXGH
FXLVVRQPD[LPDO
&RPPHQFH]SDUU«GXLUHOD
SXLVVDQFHGHODXWUH]RQH
ZZZHOHFWUROX[FRP
3UREOªPH &DXVHSUREDEOH 6ROXWLRQ
/HVWRXFKHVVHQVLWLYHV
VRQWFKDXGHV
/HU«FLSLHQWHVWWURSJUDQG
RXYRXVODYH]SODF«WURS
SUªVGHVFRPPDQGHV
3ODFH]OHVU«FLSLHQWVGH
JUDQGHWDLOOHVXUOHV]RQHV
GHFXLVVRQDUULªUHVLSRVಣ
VLEOH
$XFXQVLJQDOVRQRUHQHVH
IDLWHQWHQGUHORUVTXHYRXV
DSSX\H]VXUOHVWRXFKHV
VHQVLWLYHVGXEDQGHDX
/HVVLJQDX[VRQRUHVVRQW
G«VDFWLY«V
$FWLYH]OHVVLJQDX[VRQRಣ
UHV5HSRUWH]YRXVDXFKDಣ
SLWUHm8WLOLVDWLRQTXRWLGLHQಣ
QH}
/DIILFKDJHQHU«DJLWSDV
DXWRXFKHU
8QHSDUWLHGHODIILFKDJH
HVWUHFRXYHUWHRXOHVU«FLಣ
SLHQWVVRQWSODF«VWURS
SUªVGHODIILFKDJH
5HWLUH]OHVREMHWVFRXYUDQW
ODIILFKDJHORLJQH]OHVU«ಣ
FLSLHQWVGHODIILFKDJH
9RXVDYH]V«OHFWLRQQ«OD
PDXYDLVHODQJXH
9RXVDYH]PRGLIL«ODODQಣ
JXHSDUHUUHXU
5«LQLWLDOLVH]WRXWHVOHV
IRQFWLRQVDX[U«JODJHV
GXVLQH6«OHFWLRQQH]5«LQಣ
LWLDOLVHUWRXWGDQVOH0HQX
/D]RQHGHFXLVVRQVH
G«VDFWLYH
8QPHVVDJHGDYHUWLVVHಣ
PHQWLQGLTXDQWTXHOD]RQH
GHFXLVVRQYDVHG«VDFWLಣ
YHUVDIILFKH
$UU¬WDXWRPDWLTXHG«VDFWLಣ
YHOD]RQHGHFXLVVRQ
5HSRUWH]YRXVDXFKDSLWUH
m8WLOLVDWLRQTXRWLGLHQQH}
WHLJQH]ODWDEOHGHFXLVಣ
VRQSXLVDOOXPH]ODGH
QRXYHDX
HWXQPHVVDJHVDIILಣ
FKHQW
9HUURXHVWDFWLY«H 5HSRUWH]YRXVDXFKDSLWUH
m8WLOLVDWLRQTXRWLGLHQQH}
2;$VDIILFKH 6«FXULW«HQIDQWVHVWDFWLಣ
Y«H
5HSRUWH]YRXVDXFKDSLWUH
m8WLOLVDWLRQTXRWLGLHQQH}
FOLJQRWH
,OQ\DSDVGHU«FLSLHQWVXU
OD]RQHGHFXLVVRQ
3ODFH]XQU«FLSLHQWVXUOD
]RQHGHFXLVVRQ
/HU«FLSLHQWQHVWSDV
DGDSW«
8WLOLVH]GHVU«FLSLHQWV
DGDSW«V5HSRUWH]YRXVDX
FKDSLWUHm&RQVHLOV}
/HGLDPªWUHGXIRQGGXU«ಣ
FLSLHQWGHFXLVVRQHVWWURS
SHWLWSRXUOD]RQHGHFXLVಣ
VRQ
8WLOLVH]XQU«FLSLHQWGHGLಣ
PHQVLRQVDSSURSUL«HV5Hಣ
SRUWH]YRXVDXFKDSLWUH
m&DUDFW«ULVWLTXHVWHFKQLಣ
TXHV}
3RZHU6OLGHHVWDFWLY«H
'HX[U«FLSLHQWVVRQWSRV«V
VXUOD]RQHGHFXLVVRQ¢
LQGXFWLRQIOH[LEOH
1XWLOLVH]TXXQVHXOU«FLಣ
SLHQW5HSRUWH]YRXVDX
FKDSLWUHm=RQHGHFXLVVRQ
¢LQGXFWLRQIOH[LEOH}
)5$1$,6 
3UREOªPH &DXVHSUREDEOH 6ROXWLRQ
HWXQFKLIIUHVDIILFKHQW
8QHHUUHXUVHVWSURGXLWH
GDQVODWDEOHGHFXLVVRQ
WHLJQH]ODWDEOHGHFXLVಣ
VRQHWUDOOXPH]ODDXERXW
GHVHFRQGHV6L
VDIಣ
ILFKH¢QRXYHDXG«EUDQಣ
FKH]ODWDEOHGHFXLVVRQGH
ODSULVH«OHFWULTXH$XERXW
GHVHFRQGHVUHEUDQಣ
FKH]ODWDEOHGHFXLVVRQ
6LOHSUREOªPHSHUVLVWH
FRQWDFWH]OHVHUYLFHDSUªV
YHQWHDJU««
8QELSFRQVWDQWVHG«FOHQಣ
FKH
/HEUDQFKHPHQW«OHFWULTXH
QHVWSDVDGDSW«
'«EUDQFKH]ODSSDUHLOGH
ODOLPHQWDWLRQ«OHFWULTXH
'HPDQGH]¢XQ«OHFWULFLHQ
TXDOLIL«GHY«ULILHUOLQVWDOODಣ
WLRQ
6LYRXVQHWURXYH]SDVGH
VROXWLRQ
6LYRXVQHWURXYH]SDVGHVROXWLRQDX
SUREOªPHYHXLOOH]FRQWDFWHUYRWUH
UHYHQGHXURXXQVHUYLFHDSUªVYHQWH
DJU««9HXLOOH]OXLIRXUQLUOHVLQIRUPDWLRQV
VHWURXYDQWVXUODSODTXHVLJQDO«WLTXH
$VVXUH]YRXVGXWLOLVHUFRUUHFWHPHQW
ODSSDUHLO(QFDVGHUUHXUGH
PDQLSXODWLRQGHODSDUWGHOXWLOLVDWHXUOH
G«SODFHPHQWGXWHFKQLFLHQGXVHUYLFH
DSUªVYHQWHRXGXYHQGHXUSRXUUD¬WUH
IDFWXU«P¬PHHQFRXUVGHJDUDQWLH/HV
LQVWUXFWLRQVUHODWLYHVDXVHUYLFHDSUªV
YHQWHHWDX[FRQGLWLRQVGHJDUDQWLH
ILJXUHQWGDQVOHOLYUHWGHJDUDQWLH
,167$//$7,21
$9(57,66(0(17
5HSRUWH]YRXVDX[FKDSLWUHV
FRQFHUQDQWODV«FXULW«
$YDQWOLQVWDOODWLRQ
$YDQWGLQVWDOOHUODWDEOHGHFXLVVRQ
QRWH]OHVLQIRUPDWLRQVGHODSODTXH
VLJQDO«WLTXHFLGHVVRXV/DSODTXH
VLJQDO«WLTXHVHWURXYHDXEDVGHODWDEOH
GHFXLVVRQ
1XP«URGHV«ULH
7DEOHVGHFXLVVRQ
LQW«JU«HV
/HVWDEOHVGHFXLVVRQHQFDVWUDEOHVQH
SHXYHQW¬WUHPLVHVHQIRQFWLRQQHPHQW
TXDSUªVDYRLU«W«LQVWDOO«HVGDQVGHV
PHXEOHVHWVXUGHVSODQVGHWUDYDLO
KRPRORJX«VHWDGDSW«V
&¤EOHGDOLPHQWDWLRQ
ವ /DWDEOHGHFXLVVRQHVWIRXUQLHDYHF
XQF¤EOHGDOLPHQWDWLRQ
ವ 3RXUUHPSODFHUOHF¤EOH
GDOLPHQWDWLRQHQGRPPDJ«XWLOLVH]OH
W\SHGHF¤EOHVXLYDQW+99)
TXLGRLWVXSSRUWHUXQHWHPS«UDWXUH
PLQLPDOHGHr&&RQWDFWH]YRWUH
VHUYLFHDSUªVYHQWH
ZZZHOHFWUROX[FRP
/