NPCS549FREQUENTLY ASKED QUESTIONS
What is the range of this device?
The NPCS549/NPCS549UK has a maximum range of 30 feet line of sight. Obstacles such as walls, doors,
wireless routers, and portable phones may reduce the range or cause interference, however; every application is
different.
What are major sources of interference?
Environmental issues like building materials and microwaves may cause interference. We have recognized a
potential source of interference directly related to wireless routers. Please ensure the NPCS549/NPCS549UK is
located at a minimum of 6 feet from such devices.
Does this device support multiple receivers and transmitters?
At this time due to the HDCP protocol for wireless devices we do not support the ability to broadcast a wireless
HDMI signal to multiple receivers at one time. We offer the NY-GS3200 that broadcasts using RCA connections
and a standard TV signal to multiple receiver’s at one time in standard definition.
What does the LED Status mean?
Video LED: If this light is not on, please ensure the HD device is turned on and connected to the correct port.
Also if an unsupported resolution is set, this light will not be active.
LAN LED: If this light is flashing, move the units closer together to check for minimum effective range. Also
ensure that the HD device is switched on and has been connected to the receiver.
What troubleshooting should be completed when the system is not linking?
If you are experiencing difficulties in linking your units, test them in the same room with a direct line of sight
and a minimum of three feet between them. Often times simply unplugging both units will correct this. You
may also attempt to pair the units manually.
How do I manually pair the units?
Ensure your receiver is connected to your TV and your TV is set to the correct input.
1. Press and hold down the Power button on the Receiver and then plug in the power adapter.
2. Release Power button once Power LED blinks orange. “Please Activate Registration on Transmitter Unit”
will be displayed on your TV.
3. Press and hold the Pairing Button on the Transmitter until the LED blinking slows. Your TV should then
show “Adding NPCS549” and when it is complete the units will establish connection.
What devices are compatible with my Aries Prime?
The Aries Prime requires an HDMI signal to transmit successfully. If your HDMI devices work with a physical
HDMI cable they should be compatible with the Prime. The Prime is also compatible with 3D video sources,
making future upgrades a possibility.
What is the difference between the Prime and Pro?
The Aries Prime has a range of 30 feet and is designed for same room application such as a classroom or living
room and would be used for sending a computer, cable box, DVR player or video game console to a TV located
in the same room. The Aries Pro has a range of 100 feet and can be used in larger open environment
applications such as UAV Drones, streaming live camera footage, and any other HDMI source to a monitor.
My product appears warm after prolonged use.
To transmit 3D or Full HD content wirelessly, your device must process a large amount of data. Due to this, the
unit may run at warmer temperatures than other electronic devices. We have designed the housing to provide
proper ventilation to the unit as well as have designed the electronic components to withstand temperatures
up to 80°C. To ensure maximum performance from your NPCS549/NPCS549UK, ensure both the Transmitter
and Receiver are placed in well ventilated areas that do not exceed 30°C.
How do I troubleshoot technical issues with my Aries Prime?
1. Ensure your devices work with a physical HDMI cable between them.
2. Verify that all connections are correct. The Transmitter will connect to your device (XBOX, HD Cable Box,
Laptop or PC) and the Receiver to your TV display.
3. If your devices are not linking test them in the same room with a direct line of sight with a minimum of
3 feet between them.
4. Manually pair the units to ensure they are connected properly.
a. Press and hold down the Power button on the Receiver and then plug in the power adapter.
b. Release Power button once Power LED blinks orange. “Please Activate Registration on Transmitter
Unit” will be displayed on your TV.
c. Press and hold the Pairing Button on the Transmitter until the LED blinking slows. Your TV should
then show “Adding NPCS549” and when it is complete the units will establish connection.
5. Ensure that the correct HDMI input is selected from the TV menu and that the HDMI cord is plugged into
the correct lead on the back of the TV.
6. Ensure the devices are not located near a source of environmental interference. Examples would include a
portable phone, wireless router, microwave or other device that could cause interference.
7. Power off both units and attempt to re-link the units to rule out a poor link.
8. Please ensure the Receiver is not mounted to the back of your television as the magnetic shielding in the TV
may cause additional interference.
9. If your technical issue persists please review the troubleshooting section in your manual for additional details
and steps. Product manuals are available at our download center at http://nyrius.com/support
Note: If you are using this device with a computer and the resolution is not correct you should adjust your
computer's video output settings to the desired resolution.