Giant Momentum Le manuel du propriétaire

USER MANUAL V6.9

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MANUAL

ENGLISH

1 GENERAL 1

1.1 Welcome 1

1.2 Use of the manual 1

1.3 Service and technical support 1

2 SAFETY 2

2.1 EnergyPak battery & charger 2

2.3 Bike usage 2

2.4 Transportation 2

3 OVERVIEW E-PARTS 3

3.1 Explanation 3

3.2 EnergyPak & Charger 4

3.2.1 Overview 4

3.2.2 General remarks 4

3.2.3 New EnergyPak 4

3.2.4 Charging 5

3.2.5 Usage 7

3.2.6 Storage 7

3.3 SyncDrive 8

3.4 RideControl 8

3.4.1 Overview 8

3.4.2 Position adjustment 8

3.4.3 Operation 9

4 BIKE USAGE 12

4.1 Maintenance 12

4.2 Range 12

4.3 Shifting recommendations 12

4.4 keys 12

5 TROUBLESHOOTING 13

5.1 Event indication 13

5.2 RideControl ONE 13

6 FREQUENTLY ASKED QUESTIONS 14

6.1 Ridecontrol - display 14

6.2 EnergyPak 14

6.3 SyncDrive motor 14

6.4 Miscellaneous 15

7 LEGAL DOCUMENTATION 16

7.1 Warranty 16

7.2 Exclusions 17

7.3 Conformity 17

7.4 FCC 18

7.5 IC 18

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1

1 GENERAL

1.1 WELCOME

Welcome and congratulations on your purchase of a new Momentum E-bike, the fun of pedaling is only

moments away!

Move Happy. Handcrafted by Giant.

Momentum was founded by Giant with a clear mission: To help you move through your life with happi-

ness and ease. Backed by the innovation and manufacturing expertise of Giant Bicycles, Momentum

offers the highest quality bicycles and gear aimed at lifestyle mobility solutions. Every Momentum bike

includes innovative features and thoughtful designs that make it easy, healthy and fun to get where

you’re going.

1.2 USE OF THE MANUAL

Read this manual carefully before you start riding on your new Momentum E-bike. Safety instructions

are very important and should not be overlooked. By doing so you will have a better understanding of

the general operation of the various bike parts. Some frequently asked questions will be covered as well.

Obviously, legal documentation is included in this manual at your service. So, take a moment to read

this manual before you start riding.

1.3 SERVICE AND TECHNICAL SUPPORT

This manual is not intended to be an extensive reference book about service, maintenance and/or

repairs. Please consult your dealer for service and technical support. You can ﬁnd more information

about our products or ﬁnd a dealer via our global website (www.momentum-biking.com).

2

2 SAFETY

2.1 ENERGYPAK BATTERY & CHARGER

• Keep the EnergyPak battery & charger away

from water and open ﬁre.

• Do not use the battery & charger for other

purposes.

• Do not connect terminals;

• Keep the battery away from children and pets.

• Do not subject the battery & charger to shocks

(e.g. by dropping).

• Do not cover the battery & charger or place

objects on top of it.

• Stop the charging procedure immediately if you

notice a strange smell or smoke.

• In the unlikely case that the battery is on ﬁre,

do NOT try to put it out with water. Use sand

instead and call emergency services immediately.

Avoid contact with battery and charger during charging operation. The charger heats up.

Please read/note additional information on the rear of the battery case.

2.3 BIKE USAGE

Before using the E-bike on the open road, ride the bike in a secure area to get acquainted with riding a

bike with electric pedaling support. Try all settings on the bike and get familiar with the results.

2.4 TRANSPORTATION

Batteries are not designed to be on the bike during transportation by car. Batteries must be taken off the

bike(s) and transported inside the car.

!

DANGER

!

CAUTION

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3 OVERVIEW E-PARTS

3.1 EXPLANATION

Momentum E-bikes, handcrafted by Giant, are equipped with parts that work together to make a

smooth and powerful assisted E-bike.

Giant’s integrated Lithium-ion battery packs are unique because they have the highest energy density

in the market. If we consider weight and size, Giant EnergyPaks produce the best performance in an

integrated package. Furthermore, this EnergyPak charges twice as fast compared to earlier battery

systems and provides a superb maximum range. The batteries are thoroughly tested in Giant factories

to ensure reliability. Momentum E-bikes are equipped with the EnergyPak Smart 375, the most compact

of Giant’s integrated EnergyPaks.

Powered by YAMAHA

Innovation, manufacturing expertise and a motor system powered by Yamaha all combine to help

extend any rider’s abilities. The SyncDrive motor is widely acclaimed for its performance and reliability.

The small mid-drive motor is capable to deliver up to a massive 80Nm (Newton Meters) of torque,

and delivers smooth pedaling power that’s tuned for optimal performance on each model. The latest

6-sensor technology makes it possible for the bike to automatically choose an optimal power ratio, so

the rider can just enjoy the ride even more.

The handlebar-mounted command center provides easy-to-operate controls with a more ergonomic

button that controls the support levels in a comfortable way. The RideControl provides riders with the

following important information:

• Battery level indicator

• Support level indicator

• Light indicator

The lowest power assist levels can be used for riding urban and suburban roads when minimal

assistance is needed. Eco level requires less battery capacity and helps you cover a greater distances.

The highest levels gives you the highest power boost to climb steep hills. It’s the perfect choice when

you’re riding the most challenging mountains and terrain. The Smart Assist feature will even adjust the

power assist automatically and in real time, in response to the riding conditions.

4

EnergyPak Smart (375Wh)

A EnergyPak

B Charging socket

C Energy Level check (button)

B

C

A

3.2.2 General remarks

• Stop the charging procedure immediately if you notice a strange smell or smoke. Take the Ener-

gyPak to an Authorized Giant Dealer for service or replacement.

• In the unlikely case that the EnergyPak is on ﬁre, do NOT try to put it out with water. Use sand

instead to cover the ﬁre and call emergency services as soon as possible.

3.2.3 New EnergyPak

A new EnergyPak is shipped in a protective ‘hibernate’ state. Such an EnergyPak needs to be activated

before it can be used;

• A ‘hibernate’ EnergyPak can be recognized by pushing the energy level check button. The LED’s of

the EnergyPak will not light up.

• Plug an active charger in the EnergyPak.

• Unplug the charger from the EnergyPak.

• The EnergyPak is now out of ‘hibernate’ state. Pushing the energy level check button will result in

lighting up LED’s.

• The EnergyPak is ready for usage.

It is not possible for an EnergyPak to go back to ‘hibernate’ state once it is awoken.

Usually, the dealer will charge the EnergyPak and therefore undo ‘hibernate’ state.

!

DANGER

3.2 ENERGYPAK & CHARGER

3.2.1 Overview

Smart charger

A AC plug (110~240V)

B Charger

C Charging indicator 60%

D Charging indicator 100%

E Charging socket

F Charge adapter

A

BCEF D

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3.2.4 Charging

• Charging the EnergyPak battery should be at room temperature (±20°C/68°F). Charging below 0°C

or above 40°C (32°F~104 °F) can lead to insufﬁcient charging and can be harmful to the battery life

cycle.

Smart charger - Normal charge mode(100% charge)

• Power on sequence (self-test):

Charger LED1 is fast red / green / off

Charger LED2 is fast green / red / off

• EnergyPak not connected:

Charger LED1 is red (constant).

• During charging:

Charger LED1 is green (blinking)

• Charging is completed:

Charger LED1 is green (constant)

• Charging issue:

Charger LED1 is red (blinking)

Smart charger - Long term storage charge mode (60% charge)

• Connect charger

• Press LED2 button

• Charging will be done excactly like regular charging procedure, except:

LED2 is yellow (constant)

Charging will stop at 60% (for long time storage)

Smart charger - Charge time table

Charge time in hours

EnergyPak Smart 375Wh 10,3Ah

60% charge <1:00 h

80% charge 1:40 h

100% charge 2:45 h

LED2 LED1

6

Charging method 1 - inside the bike

EnergyPak Smart 375

1. Pull and rotate the charge-port cover clock-

wise to expose the charge-port.

2. Connect the charger to the charge-port on

the bike

3. Connect the charger to an AC outlet.

(Charging operation can be discontinued at

any given time.)

4. Disconnect the charger ﬁrst from the outlet

and then from the charge port.

5. The bike is ready for usage.

Charging Method 2 - outside the bike

EnergyPak Smart 375

1. Hold the battery in the frame to make sure it

cannot drop when unlocking.

2. Insert the key and unlock the EnergyPak. The

Energypak will be ejected slighty.

3. Pull the battery out of the bike.

4. Connect the charge adapter (F) to charger.

5. Connect the charger to the EnergyPak. It only

ﬁts in one orientation.

6. Connect the charger to an AC outlet.

7. Charging operation can be discontinued at

any given time.

8. Disconnect the charger ﬁrst from the outlet

and then from the EnergyPak

9. Reinstall the EnergyPak and make sure the slots are aligned correctly at the bottom

10. Push the top of the EnergyPak and make sure the EnergyPak is secured properly. A ‘click’ can be

noticed while doing so.

11. Pull out the key.

12. The bike is ready for usage.

1

2

1

2

3

4

F

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3.2.5 Usage

The bike will draw power from the battery when it is

switched on. If only 3% of the EnergyPak power is

left, the EnergyPak will automatically switch assis-

tance to ECO mode in order to save energy.

If only 1% of the EnergyPak power is left, assistance

will automatically stop. Power assist level indication

bar will blink 3 times. Lights can still be used for

over 2 hours.

Power in the EnergyPak can be checked by push-

ing the Energy Level check button.

The EnergyPak should be used at temperatures

between 0°C and 40°C (32°F and 104°F). Using

the EnergyPak at higher or lower temperatures can

negatively inﬂuence the range or could result in unexpected errors. Prolonged use during very high or

low temperatures can be harmful to the battery life cycle.

After 15 normal charges, or at least every 3 months, discharge the EnergyPak completely by

riding the bicycle before charging the EnergyPak again. This will increase the lifespan of the

EnergyPak.

When an EnergyPak is connected to the bike, some small amount of power will get lost in the system

when the bike is not in use. To prevent this, the EnergyPak can be disconnected from the bike when not

in use for more than a few days.

3.2.6 Storage

If the bike is not used for a longer period (one month or more) the EnergyPak is best stored:

• At 60% of its capacity. For ‘smart charger’, that is a functionality.

• Separate from the bike.

• At temperatures between 0°C and 40°C (32°F and 104°F).

• Checked every month to see if at least one LED is still blinking. Charge when needed.

Charging the EnergyPak should be done at a minimum of every 3 months. Negligence to this could void

the warranty of the EnergyPak.

8

3.3 SYNCDRIVE

The SyncDrive motor is responsible for the

pedalling assistance of your E-bike.

Information from internal sensors and the speed

sensor are being processed to give a smooth and

natural ride. Sideways play of the bottom bracket

axle of one millimeter maximum is designed in the

SyncDrive motor for maximum durability.

A

B

C

A Motor

B Chainwheel

C Crank

3.4 RIDECONTROL

3.4.1 Overview

RideControl ONE

Q On/off

R Assistance level (up/down)

S Lights & General indication

T Walk assist

G Power assist indicator (5 LEDs)

H Lighting indicator

J EnergyPak charge indicator (5 LEDs)

L Error code indicator

3.4.2 Position adjustment

Unscrew the bolt a few turns counter clockwise.

Adjust the angle of the ridecontrol One

Tighten the bolt.

G

R

T

H+L

Q

S

J

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3.4.3 Operation

On: Press the ON/OFF button (Q) to switch on the

system;

Off: Press the ON/OFF button (Q) for at least three

seconds and release the button to switch off the

system. On Ride Control ONE, lighting indicator

LED (H) will blink 3 times, indicating the bike is

being switched off.

Power assist:

Press the Assistance level button (R) up or down to

choose the correct Power assist level (G).

• AUTO: Smart Assist mode for automatic power

adjustment.

• OFF: For riding without power assist but with

bicycle computer and light functions.

• MANUAL selection of power assist level:

The lower the assistance, the higher the range.

The higher the assistance, the lower the range.

Power assist ‘AUTO’ (Smart Assist):

The motor automatically detects the amount of support the rider needs. The combination of the

PedalPlus 6-sensor technology and the instantaneous response of the SyncDrive Life motor creates

a smooth and powerful riding experience. It maximizes energy efﬁciency for both the rider and the

battery system, optimizing power depending on the slope and saving power on ﬂats and descents. The

sequence in assist levels for these bike is: AUTO, OFF, ECO, ECO+, NORMAL, SPORT, SPORT+.

Only the middle power assist indication LED is constantly engaged to indicate AUTO’ assist level is

activated.

10

Walk assist:

Walk assist is used to help you while walking with

the bike. It works up to a speed of 6km/h / 4mph.

Walk assist is at its most powerful in the lowest

gear, which means the smallest chain wheel up

front and the biggest sprocket on the rear.

Lighting

If a light is connected to the bike (optional), long

press light button (S) will switch light On/Off

When the light is switched on, the lighting indicator

(H) LED will light up.

The lights will stay on when the bicycle is standing

still.

Battery indications

Battery level is indicated via EnergyPak charge indicators (J). Battery level is indicated via LEDs on the

right side of the button.

• When battery power is less than 10%, bottom LED glows orange continuously.

• When battery power is less than 3%, or when the bike is in ‘OFF’ mode’, bottom LED blinks orange.

Assist will shut down, The light system is still functional.

Charging indication

• By pressing power on/off button while charging, the battery level LEDs will blink according charge

level of the EnergyPak battery.

• When the EnergyPak battery is completely charged and connected to charger, all battery level LEDs

are on.

1 sec.

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General indications

• RideControl ONE can send ride data via the ANT+ protocol*. An ANT+ capable device, like some

smartphones or GPS devices, can display certain ride data when paired with RideControl One, such

as:

• Speed, cadence, power, assist level, battery level and more**

* Available only on RideControl ONE with ANT+ logo.

** Available data ﬁelds can be subject to change due to hardware or ﬁrmware updates.

** Which of the available data ﬁelds will be displayed depends on the receiving device.

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4 BIKE USAGE

4.1 MAINTENANCE

Giant Hybrid E-bikes use plastic shells to cover the electric parts, so it is forbidden to use excessive

water to wash the plastic. Use a soft cloth with a neutral solution to wipe the dirt off the plastic shells.

After that, wipe it dry with a clean soft cloth.

Do not use high-pressure water or air hoses for cleaning. It can force water into electric

components, which may cause malfunctioning.

Do not wash plastic components with excessive water. When the internal electrical parts are infected

with water, the insulator may corrode which leads to power-drain or other problems

Do not use soap solutions to wash the plastic components. Non-neutral solutions may cause color-

change, distortion, scratching etcetera.

Avoid leaving the bike outdoors

When not riding, keep the bike in a location where it will be protected from snow, rain, sun etc. Snow

and rain can cause the bike to corrode. The ultraviolet light from the sun can fade the paint or crack any

rubber or plastic on the bike.

4.2 RANGE

The range on one charge strongly depends on several circumstances, such as (but not only):

• Weather conditions such as ambient temperature and wind;

• Road conditions such as elevation and road surface;

• Bike conditions such as tire pressure and maintenance level;

• Bike usage such as acceleration and shifting;

• Rider and luggage weight;

• Charge and discharge cycles.

4.3 SHIFTING RECOMMENDATIONS

For optimal range, It is advised to shift according to the speed. For low speeds and setting off, low

gearing is best. The higher the speed, the higher the gear can be chosen. For smooth support and

optimum range, it is best to release pedal pressure while shifting gears.

• High speed, high gear.

• Low speed, low gear.

• Release power during shifting.

4.4 KEYS

The bike comes standard with two keys that are used for the battery lock. A qualiﬁed locksmith can

duplicate the keys. For bikes without bike lock, on-board charging can lead to the battery lock key

being unused for a long period. This key is needed for maintenance and repair however. Be aware of

this when storing the key.

• Keep key-number and non-used key(s) in a safe place for repairs and emergencies.

• Make sure to have always at least one spare key.

• Always bring the key when going to the dealer for maintenance or repairs.

CAUTION

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5 TROUBLESHOOTING

5.1 EVENT INDICATION

An event notiﬁcation will be shown on the display in case a problem is detected in the system. In the

majority of cases there is no reason for immediate concern, however it is recommended to visit your

Giant dealer to have it checked. For removing all event codes from display, visiting your Giant dealer is

required.

5.2 RIDECONTROL ONE

In case of a system event, the RideControl ONE display will show an indication of the event:

• Lighting indicator (H) will ﬂash red, accompanied by one of the event code indicators (L) that double

as power assist indicators. (Note: the event LEDs are numbered from bottom to top):

• LED 5: Heat issue

• LED 4: not applicable

• LED 3: Speed sensor issue

• LED 2: Motor issues

• LED 1: battery issues

Switching the bike off and on will reset the system

in most cases. If so, continuing a bike ride is no

problem.

• For LED 5, heat issue: The bike needs some time

to cool down. Restart the bike after a few minutes.

Release stress on motor during high tempera-

tures.

If the system events keep reoccurring, contact a dealer for ﬁnal test results via Service Tool software.

LED 1

LED 5

H

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6 FREQUENTLY ASKED QUESTIONS

6.1 RIDECONTROL - DISPLAY

Can I connect a Giant Charge or EVO display to my RideControl One?

• The RideControl One is designed to function without a display. The RideControl One with ANT+ logo

can send ride data wirelessly to external displays that can receive ANT+ data. It can not be used as

a remote for EVO or Charge displays, these use their own remote.

How can I pair an ANT+ device to my RideControl One?

• The procedure can vary per device. Please consult your device manual for information how to search

and pair an ANT+ device, and follow the procedure.

There was an event code on my RideControl. What should I do now?

• The event code indicates that something irregular has happened. It is best to contact your dealer

shortly. It will not harm your bike if you continue using it.

An event code was displayed on my display, but now it is gone. What should I do?

• A system event has occurred. The event is not persistent. There is no need to contact your dealer

immediately and the system event can be checked during your next routine service check.

6.2 ENERGYPAK

How do I know how much charge my EnergyPak has when it is not connected to the bike?

• By pushing the power button on the EnergyPak, LEDs will light up, indicating the remaining capacity.

Can I retroﬁt a bigger capacity EnergyPak in my Momentum E-bike?

• EnergyPak Smart 375 is the latest addition and the most compact version in the line of Giant’s

Integrated EnergyPaks. The regular Giant integrated EnergyPaks are slightly bigger and will not ﬁt the

frame.

How come the charge times are not even with the capacity?

• Charging an EnergyPak is not done in a straight line. Especially the last part takes a lot of time.

Should I always empty my EnergyPak completely before recharging?

• There is no need to do complete discharge every time. Complete discharge every 3 months is ap-

preciated for refreshing EnergyPak management.

What happens if my EnergyPak gets empty while riding?

• Obviously, assistance will stop. At 3%, assistance will be less to improve range. At 1%, assistance

will stop completely. Lights will still function for about 2 or 3 hours. Your bike can be ridden without

assistance.

6.3 SYNCDRIVE MOTOR

If I simply rotate my pedals, I hardly get any assistance. How come?

• The SyncDrive motor has a torque sensor. The motor assists accordingly the applied force. More

basic systems can use rotation sensor only.

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I can feel sideways play on my cranks. Is this normal?

• That is OK. The SyncDrive motor by Yamaha has been designed with a sideways play in the bottom

bracket axle with a maximum of 1 millimeter. This has been done for better durability under all con-

ditions.

How come competition motors make a different sound?

• The SyncDrive Motor has different internal structure than some competitors. As a consequence, we

have a slightly higher frequency and better torque value.

6.4 MISCELLANEOUS

What is the QR code on my bike for?

• The QR code can be used to register your bicycle on an anti-theft website.

What is the best way to clean my bike?

• The E-parts are best cleaned with a dry cloth. The rest of the bike should be treated as any other

bike.

My partner rides the same bike as I do. My range is much bigger. How come?

• Range is depending on a lot of inﬂuences (tire pressure, engaged own power, gear). One of them

may cause this difference.

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7 LEGAL DOCUMENTATION

7.1 WARRANTY

Giant warrants for the original owner only the frame, rigid fork, or original component parts of each new

Giant brand bicycle to be free from defects in material and workmanship for the following speciﬁed

periods:

Warranty of two years for electronic equipment such as:

• RideControl display & buttons

• SyncDrive motor

• EnergyPak battery;

- for 60% of its original nominal capacity at a maximum of 600 charges.

• Wiring

The maximum permissible total weight (bike, rider and luggage) for our E-bikes is 156Kg (344lbs).

For all other parts and components we refer to Giant’s general user manual that been delivered with this

E-bike as well. That user manual is leading in case of any issues. Text below and chapter 7.2 is just for

reference.

REQUIRED ASSEMBLY WHEN PURCHASED.

This warranty applies only to bicycles and framesets purchased new from an Authorized Giant

Dealer and assembled by that dealer at the time of purchase.

LIMITED REMEDY

Unless otherwise provided, the sole remedy under the above warranty, or any implied warranty, is

limited to the replacement of defective parts with those of equal or greater value at the sole discretion

of Giant. This warranty extends from the date of purchase, applies only to the original owner, and is not

transferable. In no event shall Giant be responsible for any direct, incidental or consequential damages,

including, without limitation, damages for personal injury, property dam- age, or economic losses,

whether based on contract, warranty, negligence, product liability, or any other theory.

Giant makes no other warranties, express or implied. All implied warranties, including the warranties

of merchantability and ﬁtness for a particular purpose are limited in duration to that of the express

warranties stated above.

Any claim against this warranty must be made through an Authorized Giant Dealer or distributor. The

purchase receipt or other proof of the date of purchase is required before a warranty claim may be

processed.

Claims made outside the country of purchase may be subject to fees and additional restrictions.

Warranty duration and detail may differ by frame type and/or by country. This warranty gives you speciﬁc

legal rights, and you may also have other rights which may vary from place to place. This warranty does

not affect your statutory rights.

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