USER MANUAL V6.9

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POLSKI ESPAÑOL ITALIANO DEUTSCH FRANÇAIS NEDERLANDS ENGLISH

MANUAL

ENGLISH

1 GENERAL 1

1.1 Welcome 1

1.2 Use of the manual 1

1.3 Service and technical support 1

3.2 EnergyPak & Charger 4

3.2.1 Overview 4

3.2.2 General remarks 4

3.2.3 New EnergyPak 4

3.2.4 Charging 5

3.2.5 Usage 7

3.2.6 Storage 7

3.3 SyncDrive 8

3.4 RideControl 8

3.4.1 Overview 8

3.4.2 Position adjustment 8

3.4.3 Operation 9

5.1 Event indication 13

5.2 RideControl ONE 13

6 FREQUENTLY ASKED QUESTIONS 14

6.1 Ridecontrol - display 14

6.2 EnergyPak 14

6.3 SyncDrive motor 14

6.4 Miscellaneous 15

7 LEGAL DOCUMENTATION 16

7.1 Warranty 16

7.2 Exclusions 17

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POLSKI ESPAÑOL ITALIANO DEUTSCH FRANÇAIS NEDERLANDS ENGLISH

1 GENERAL

moments away!

ness and ease. Backed by the innovation and manufacturing expertise of Giant Bicycles, Momentum

offers the highest quality bicycles and gear aimed at lifestyle mobility solutions. Every Momentum bike

you’re going.

1.2 USE OF THE MANUAL

Read this manual carefully before you start riding on your new Momentum E-bike. Safety instructions

are very important and should not be overlooked. By doing so you will have a better understanding of

the general operation of the various bike parts. Some frequently asked questions will be covered as well.

Obviously, legal documentation is included in this manual at your service. So, take a moment to read

this manual before you start riding.

1.3 SERVICE AND TECHNICAL SUPPORT

This manual is not intended to be an extensive reference book about service, maintenance and/or

repairs. Please consult your dealer for service and technical support. You can find more information

from water and open fire.

• Keep the battery away from children and pets.

• Do not subject the battery & charger to shocks

• Do not cover the battery & charger or place

objects on top of it.

• Stop the charging procedure immediately if you

notice a strange smell or smoke.

• In the unlikely case that the battery is on fire,

do NOT try to put it out with water. Use sand

instead and call emergency services immediately.

Avoid contact with battery and charger during charging operation. The charger heats up.

Please read/note additional information on the rear of the battery case.

2.3 BIKE USAGE

Before using the E-bike on the open road, ride the bike in a secure area to get acquainted with riding a

3 OVERVIEW E-PARTS

smooth and powerful assisted E-bike.

Giant’s integrated Lithium-ion battery packs are unique because they have the highest energy density

integrated package. Furthermore, this EnergyPak charges twice as fast compared to earlier battery

systems and provides a superb maximum range. The batteries are thoroughly tested in Giant factories

to ensure reliability. Momentum E-bikes are equipped with the EnergyPak Smart 375, the most compact

of Giant’s integrated EnergyPaks.

Innovation, manufacturing expertise and a motor system powered by Yamaha all combine to help

extend any rider’s abilities. The SyncDrive motor is widely acclaimed for its performance and reliability.

The small mid-drive motor is capable to deliver up to a massive 80Nm (Newton Meters) of torque,

6-sensor technology makes it possible for the bike to automatically choose an optimal power ratio, so

• Light indicator

The lowest power assist levels can be used for riding urban and suburban roads when minimal

assistance is needed. Eco level requires less battery capacity and helps you cover a greater distances.

The highest levels gives you the highest power boost to climb steep hills. It’s the perfect choice when

you’re riding the most challenging mountains and terrain. The Smart Assist feature will even adjust the

power assist automatically and in real time, in response to the riding conditions.

A EnergyPak

B Charging socket

• In the unlikely case that the EnergyPak is on fire, do NOT try to put it out with water. Use sand

A new EnergyPak is shipped in a protective ‘hibernate’ state. Such an EnergyPak needs to be activated

before it can be used;

• A ‘hibernate’ EnergyPak can be recognized by pushing the energy level check button. The LED’s of

the EnergyPak will not light up.

• Plug an active charger in the EnergyPak.

• Unplug the charger from the EnergyPak.

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POLSKI ESPAÑOL ITALIANO DEUTSCH FRANÇAIS NEDERLANDS ENGLISH

or above 40°C (32°F~104 °F) can lead to insufficient charging and can be harmful to the battery life

• Power on sequence (self-test):

Charger LED1 is fast red / green / off

• EnergyPak not connected:

Charger LED1 is red (constant).

• During charging:

Charger LED1 is green (blinking)

• Charging is completed:

Charger LED1 is green (constant)

• Charging issue:

Charger LED1 is red (blinking)

• Connect charger

LED2 is yellow (constant)

Smart charger - Charge time table

EnergyPak Smart 375Wh 10,3Ah

4 BIKE USAGE

water to wash the plastic. Use a soft cloth with a neutral solution to wipe the dirt off the plastic shells.

components, which may cause malfunctioning.

with water, the insulator may corrode which leads to power-drain or other problems

Do not use soap solutions to wash the plastic components. Non-neutral solutions may cause color-

change, distortion, scratching etcetera.

Avoid leaving the bike outdoors

When not riding, keep the bike in a location where it will be protected from snow, rain, sun etc. Snow

and rain can cause the bike to corrode. The ultraviolet light from the sun can fade the paint or crack any

rubber or plastic on the bike.

4.2 RANGE

The range on one charge strongly depends on several circumstances, such as (but not only):

• Weather conditions such as ambient temperature and wind;

• Road conditions such as elevation and road surface;

4.3 SHIFTING RECOMMENDATIONS

For optimal range, It is advised to shift according to the speed. For low speeds and setting off, low

optimum range, it is best to release pedal pressure while shifting gears.

• High speed, high gear.

• Low speed, low gear.

• Release power during shifting.

4.4 KEYS

The bike comes standard with two keys that are used for the battery lock. A qualified locksmith can

duplicate the keys. For bikes without bike lock, on-board charging can lead to the battery lock key

being unused for a long period. This key is needed for maintenance and repair however. Be aware of

majority of cases there is no reason for immediate concern, however it is recommended to visit your

• Lighting indicator (H) will flash red, accompanied by one of the event code indicators (L) that double

as power assist indicators. (Note: the event LEDs are numbered from bottom to top):

• LED 5: Heat issue

• LED 4: not applicable

• LED 3: Speed sensor issue

• LED 2: Motor issues

• LED 1: battery issues

Switching the bike off and on will reset the system

in most cases. If so, continuing a bike ride is no

problem.

• For LED 5, heat issue: The bike needs some time

6 FREQUENTLY ASKED QUESTIONS

• The RideControl One is designed to function without a display. The RideControl One with ANT+ logo

How can I pair an ANT+ device to my RideControl One?

• The procedure can vary per device. Please consult your device manual for information how to search

There was an event code on my RideControl. What should I do now?

• The event code indicates that something irregular has happened. It is best to contact your dealer

shortly. It will not harm your bike if you continue using it.

An event code was displayed on my display, but now it is gone. What should I do?

• A system event has occurred. The event is not persistent. There is no need to contact your dealer

immediately and the system event can be checked during your next routine service check.

How do I know how much charge my EnergyPak has when it is not connected to the bike?

• By pushing the power button on the EnergyPak, LEDs will light up, indicating the remaining capacity.

Can I retrofit a bigger capacity EnergyPak in my Momentum E-bike?

Should I always empty my EnergyPak completely before recharging?

preciated for refreshing EnergyPak management.

What happens if my EnergyPak gets empty while riding?

• Obviously, assistance will stop. At 3%, assistance will be less to improve range. At 1%, assistance

will stop completely. Lights will still function for about 2 or 3 hours. Your bike can be ridden without

assistance.

I can feel sideways play on my cranks. Is this normal?

• That is OK. The SyncDrive motor by Yamaha has been designed with a sideways play in the bottom

bracket axle with a maximum of 1 millimeter. This has been done for better durability under all con-

What is the QR code on my bike for?

• The QR code can be used to register your bicycle on an anti-theft website.

What is the best way to clean my bike?

• The E-parts are best cleaned with a dry cloth. The rest of the bike should be treated as any other

bike.

My partner rides the same bike as I do. My range is much bigger. How come?

• Range is depending on a lot of influences (tire pressure, engaged own power, gear). One of them

may cause this difference.

7 LEGAL DOCUMENTATION

Giant warrants for the original owner only the frame, rigid fork, or original component parts of each new

Warranty of two years for electronic equipment such as:

• RideControl display & buttons

• EnergyPak battery;

- for 60% of its original nominal capacity at a maximum of 600 charges.

• Wiring

The maximum permissible total weight (bike, rider and luggage) for our E-bikes is 156Kg (344lbs).

For all other parts and components we refer to Giant’s general user manual that been delivered with this

E-bike as well. That user manual is leading in case of any issues. Text below and chapter 7.2 is just for

reference.

REQUIRED ASSEMBLY WHEN PURCHASED.

This warranty applies only to bicycles and framesets purchased new from an Authorized Giant

Dealer and assembled by that dealer at the time of purchase.

whether based on contract, warranty, negligence, product liability, or any other theory.

of merchantability and fitness for a particular purpose are limited in duration to that of the express

warranties stated above.

Any claim against this warranty must be made through an Authorized Giant Dealer or distributor. The

purchase receipt or other proof of the date of purchase is required before a warranty claim may be

processed.

Claims made outside the country of purchase may be subject to fees and additional restrictions.

Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific

legal rights, and you may also have other rights which may vary from place to place. This warranty does