Hatco GRAIH, GRAIHL Series Le manuel du propriétaire
- Taper
- Le manuel du propriétaire
.
.
GLO-RAY
®
Infra-Black Strip Heaters
Rampes Chauffantes Infra-Black
GRAIH and GRAIHL Series/Série
Installation and Operating Manual
Manuel d'installation et d'utilisation
P/N 07.04.556.00
© 2015 Hatco Corporation
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
Français = p 20
WARNING
ADVERTENCIA
AVERTISSEMENT
Register Online!
(see page 2)
S'inscrire en ligne!
(voir page 20)
hatcocorp.com
Form No. GRAIHM-0815
English
2
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:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to personal
injury.
NOTICE
CAUTION
WARNING
INTRODUCTION
Glo-Ray
®
Infra-Black
®
Strip Heaters ensure maximum food
holding time and minimize the risk of food-borne illness.
Optimum safety and quality is the result of food held at the
proper serving temperatures using Glo-Ray’s pre-focused heat
patterns. Glo-Ray Infra-Black emitters provide a solid panel of
uniform heat distribution that is ideal for limited space
operations.
The metal sheathed heating elements housed in the Infra-Black
emitters are guaranteed against burnout for two years.
Glo-Ray Infra-Black Strip Heaters are a product of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides the installation, safety, and operating
instructions for Glo-Ray Infra-Black Strip Heaters. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.
Important Owner Information ..............................................2
Introduction...........................................................................2
Important Safety Information...............................................3
Model Description.................................................................4
Model Designation................................................................4
Specifications........................................................................5
Electrical Rating Chart.........................................................5
Dimensions ..........................................................................9
Installation ...........................................................................10
General ..............................................................................10
Tubular Stand Mounting.....................................................12
Angle Bracket Mounting.....................................................12
Chain Suspension Mounting..............................................13
Electrical Wiring Information..............................................13
Operation.............................................................................15
General ..............................................................................15
Maintenance ........................................................................16
General ..............................................................................16
Daily Cleaning....................................................................16
Replacing Display Light Bulbs ...........................................16
Troubleshooting Guide ......................................................17
Options and Accessories...................................................18
Limited Warranty.................................................................19
Authorized Parts Distributors............................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the side of the unit). Please have this
information available when calling Hatco for service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Business
Hours: 7:00
AM to 5:00 PM Central Standard Time (CST)
(Summer Hours: June to September—
7:00
AM to 5:00 PM CST Monday–Thursday
7:00
AM to 4:00 PM CST Friday)
Telephone: 800-558-0607; 414-671-6350
e-mail: part[email protected]
Fax: 800-690-2966 (Parts and Service)
414-671-3976 (International)
Additional information can be found by visiting our web site at
www.hatcocorp.com.
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
CONTENTS
Form No. GRAIHM-0815
3
IMPORTANT SAFETY INFORMATION
English
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially coated could result in personal injury and/or
food contamination.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
For installation with chains, make sure the chains have
sufficient strength and are securely fastened to both the
strip heater and the mounting location. Poorly installed
chains may cause the heater to loosen and fall. Do not
place anything on top of heaters installed with chains.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Avoid unnecessary contact with unit.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
Light-equipped strip heaters that require a circuit breaker
20 amps or larger must be installed with a remote control
enclosure containing a fuse rated at 20 amps or less for
the light circuit.
Ensure safe and proper operation. Refer to the “Minimum
Clearance Requirements” listed in the Installation section
of this manual.
Damage to countertop material such as Corian
®
and similar
products caused by heat generated from Hatco equipment
is not covered under the Hatco warranty. Contact the
manufacturer of the countertop material for application
information.
Remote mounted control boxes must be installed outside
strip heater heat zone to prevent premature failure of
components due to excessive heat.
Installation of two or more separate units with less than 3″
(76 mm) between housings may result in premature failure
of component parts. Failure to provide proper spacing may
result in heat damage to electrical components and are not
covered by warranty.
Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.
WARNING
CAUTION
NOTICE
ELECTRIC SHOCK HAZARD:
• Units supplied without an electrical cord and plug
require a hardwired connection to the on-site electrical
system. Connection must be properly grounded and of
the correct voltage, size, and configuration for the
electrical specifications of the unit. Contact a qualified
electrician to determine and install the proper electrical
connection.
• Turn power OFF at fused disconnect switch/circuit
breaker and allow unit to cool before performing any
maintenance, adjustments, or cleaning.
• For hardwired units, all electrical connections must be
in accordance with local electrical codes and any other
applicable codes. Connections should be made by a
qualified, licensed electrician.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where the
ambient air temperature is a minimum of 70°F (21°C).
• Do not steam clean or use excessive water on the unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD:
• Do not install unit above or around combustible
surfaces. Discoloration or combustion could occur.
Unit must be installed in non-combustible surroundings
only.
• Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; fax 414-671-3976.
WARNING
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
MODEL DESIGNATION
Form No. GRAIHM-0815
4
MODEL DESCRIPTION
English
All Models
Glo-Ray
®
Infra-Black
®
Strip Heaters are perfect for foodwarming
at a close range to food product. Heat from a metal sheathed
heating element housed inside an Infra-Black emitter is
distributed evenly throughout the entire surface area of the
emitter. The emitter gives off a solid panel of heat downward
onto the food product.
Glo-Ray Infra-Black Strip Heaters are constructed with
aluminum housings in lengths of 18″ (457 mm) to
72″ (1829 mm).
Dual models allow for side-by-side mounting of two heating
elements to provide a wider holding area. Dual models are
constructed with a standard 3″ (76 mm) or optional
6″ (152 mm) spacer between heating elements.
Glo-Ray Infra-Black Strip Heaters have several mounting
options and switch locations. A thermostatic control box with
indicator lights (TCBI) can be mounted on the unit with a
thermostatic control, ON/OFF (I/O) toggle switch, and an
indicator light. Remote control enclosure(s) (RMBs) can be
configured with infinite control(s), ON/OFF (I/O) toggle
switch(es), and/or indicator light(s). Units are available in
several optional Designer colors and gloss finishes.
GRAIH-XX: Aluminum housing, single element
GRAIHL-XX: Aluminum housing, incandescent lights,
single element
GRAIH-XXD: Aluminum housing, dual element
GRAIHL-XXD: Aluminum housing, incandescent lights,
dual elements
GRAIH-XX Model with TCBI
GRAIHL-XX Model
GRAIH-XXD Model with TCBI
GRAIHL-XXD Model
.
.
G R A I H L - XX D
Glo-Ray
Aluminum
Incandescent Light
D = Dual Elements
No Character = Single Element
Width (in inches)
High Wattage
Infra-Black Emitter
Model Voltage Watts Amps Shipping Weight
GRAIH-48 120 1100 9.2 21 lbs. (10 kg)
2
08
1
100
5
.3
2
1 lbs. (10 kg)
240 1100 4.6 21 lbs. (10 kg)
220 1100 5.0 21 lbs. (10 kg)
240 1100 4.6 21 lbs. (10 kg)
220–230 (CE) 1100–1202 5.0–5.2 21 lbs. (10 kg)
230–240 (CE) 1010–1100 4.4-4.6 21 lbs. (10 kg)
GRAIH-54 120 1250 10.4 24 lbs. (11 kg)
208 1250 6.0 24 lbs. (11 kg)
2
40 1250 5.2 24 lbs. (11 kg)
220 1250 5.7 24 lbs. (11 kg)
240 1250 5.2 24 lbs. (11 kg)
220–230 (CE) 1250–1366 5.7–5.9 24 lbs. (11 kg)
230–240 (CE) 1148–1250 5.0–5.2 24 lbs. (11 kg)
GRAIH-60 120 1400 11.7 27 lbs. (12 kg)
2
08 1400 6.7 27 lbs. (12 kg)
2
40 1400 5.8 27 lbs. (12 kg)
220 1400 6.4 27 lbs. (12 kg)
2
40
1
400
5
.8
2
7 lbs. (12 kg)
220–230 (CE) 1400–1530 6.4–6.7 27 lbs. (12 kg)
2
30–240 (CE)
1
286–1400
5
.6–5.8
2
7 lbs. (12 kg)
GRAIH-66 120† 1560 13.0 30 lbs. (14 kg)
208 1560 7.5 30 lbs. (14 kg)
240 1560 6.5 30 lbs. (14 kg)
220 1560 7.1 30 lbs. (14 kg)
240 1560 6.5 30 lbs. (14 kg)
220–230 (CE) 1560–1705 7.1–7.4 30 lbs. (14 kg)
230–240 (CE) 1433–1560 6.2–6.5 30 lbs. (14 kg)
GRAIH-72 120† 1725 14.4 33 lbs. (15 kg)
208 1725 8.3 33 lbs. (15 kg)
240 1725 7.2 33 lbs. (15 kg)
220 1725 7.8 33 lbs. (15 kg)
240 1725 7.2 33 lbs. (15 kg)
220–230 (CE) 1725–1885 7.8–8.2 33 lbs. (15 kg)
230–240 (CE) 1584–1725 6.9–7.2 33 lbs. (15 kg)
Model Voltage Watts Amps Shipping Weight
GRAIH-18 120 350 2.9 6 lbs. (3 kg)
2
08
3
50
1
.7
6
lbs. (3 kg)
240 350 1.5 6 lbs. (3 kg)
220 350 1.6 6 lbs. (3 kg)
240 350 1.5 6 lbs. (3 kg)
220–230 (CE) 350–383 1.6–1.7 6 lbs. (3 kg)
230–240 (CE) 321–350 1.4–1.5 6 lbs. (3 kg)
G
RAIH-24
1
20
5
00
4
.2
1
1 lbs. (5 kg)
2
08 500 2.4 11 lbs. (5 kg)
2
40 500 2.1 11 lbs. (5 kg)
220 500 2.3 11 lbs. (5 kg)
240 500 2.1 11 lbs. (5 kg)
220–230 (CE) 500–546 2.3–2.4 11 lbs. (5 kg)
230–240 (CE) 459–500 2.0–2.1 11 lbs. (5 kg)
G
RAIH-30 120 660 5.5 13 lbs. (6 kg)
2
08 660 3.2 13 lbs. (6 kg)
240 660 2.8 13 lbs. (6 kg)
220 660 3.0 13 lbs. (6 kg)
240 660 2.8 13 lbs. (6 kg)
220–230 (CE) 660–721 3.0-3.1 13 lbs. (6 kg)
230–240 (CE) 606–660 2.6-2.8 13 lbs. (6 kg)
GRAIH-36 120 800 6.7 15 lbs. (7 kg)
2
08 800 3.8 15 lbs. (7 kg)
240 800 3.3 15 lbs. (7 kg)
220 800 3.6 15 lbs. (7 kg)
240 800 3.3 15 lbs. (7 kg)
220–230 (CE) 800–874 3.6–3.8 15 lbs. (7 kg)
230–240 (CE) 734–800 3.2–3.3 15 lbs. (7 kg)
GRAIH-42 120 950 7.9 17 lbs. (8 kg)
208 950 4.6 17 lbs. (8 kg)
240 950 4.0 17 lbs. (8 kg)
220 950 4.3 17 lbs. (8 kg)
240 950 4.0 17 lbs. (8 kg)
220–230 (CE) 950–1038 4.3–4.5 17 lbs. (8 kg)
230–240 (CE) 872–950 3.8–4.0 17 lbs. (8 kg)
Form No. GRAIHM-0815
5
SPECIFICATIONS
English
Electrical Rating Chart — GRAIH-XX Models
The shaded areas contain electrical information for
International models only.
NOTE: Shipping weight does not include remote control
enclosure. Add 2–8 lbs. (1–3 kg) to shipping weight
depending on size of remote control enclosure.
† Infinite control not available.
Model Voltage Watts Amps Shipping Weight
GRAIHL-48 120 1340 11.2 26 lbs. (12 kg)
120/208 1340 7.3 26 lbs. (12 kg)
120/240 1340 6.6 26 lbs. (12 kg)
2
20
1
300
5
.9
2
6 lbs. (12 kg)
240 1340 5.6 26 lbs. (12 kg)
220–230 (CE) 1300–1421 5.9–6.2 26 lbs. (12 kg)
2
30–240 (CE)
1
231–1340
5
.4–5.6
2
6 lbs. (12 kg)
GRAIHL-54 120 1490 12.4 29 lbs. (13 kg)
1
20/208 1490 8.0 29 lbs. (13 kg)
120/240 1490 7.2 29 lbs. (13 kg)
220 1450 6.6 29 lbs. (13 kg)
2
40
1
490
6
.2
2
9 lbs. (13 kg)
220–230 (CE) 1450–1585 6.6–6.9 29 lbs. (13 kg)
230–240 (CE) 1368–1490 5.9–6.2 29 lbs. (13 kg)
GRAIHL-60 120 1700 14.2 33 lbs. (15 kg)
120/208 1700 9.2 33 lbs. (15 kg)
1
20/240 1700 8.3 33 lbs. (15 kg)
220 1650 7.5 33 lbs. (15 kg)
240 1700 7.1 33 lbs. (15 kg)
220–230 (CE) 1650–1803 7.5–7.8 33 lbs. (15 kg)
2
30–240 (CE)
1
561–1700
6
.8–7.1
3
3 lbs. (15 kg)
G
RAIHL-66 120† 1860 15.5 34 lbs. (15 kg)
120/208 1860 10.0 34 lbs. (15 kg)
1
20/240 1860 9.0 34 lbs. (15 kg)
220 1810 8.2 34 lbs. (15 kg)
240 1860 7.8 34 lbs. (15 kg)
220–230 (CE) 1810–1978 8.2–8.6 34 lbs. (15 kg)
230–240 (CE) 1708–1860 7.1–7.8 34 lbs. (15 kg)
GRAIHL-72 120* 2085 17.4 36 lbs. (16 kg)
120/208 2085 11.3 36 lbs. (16 kg)
120/240 2085 10.2 36 lbs. (16 kg)
220 2025 9.2 36 lbs. (16 kg)
240 2085 8.7 36 lbs. (16 kg)
220–230 (CE) 2025–2213 9.2–9.6 36 lbs. (16 kg)
230–240 (CE) 1915–2085 8.3–8.7 36 lbs. (16 kg)
Model Voltage Watts Amps Shipping Weight
G
RAIHL-18
1
20
4
70
3
.9
1
2 lbs. (5 kg)
120/208 470 2.7 12 lbs. (5 kg)
120/240 470 2.5 12 lbs. (5 kg)
220 450 2.0 12 lbs. (5 kg)
240 470 2.0 12 lbs. (5 kg)
2
20–230 (CE)
4
50–492
2
.0–2.1
1
2 lbs. (5 kg)
2
30–240 (CE)
4
32–470
1
.9–2.0
1
2 lbs. (5 kg)
G
RAIHL-24
1
20
6
20
5
.2
1
5 lbs. (7 kg)
120/208 620 3.4 15 lbs. (7 kg)
120/240 620 3.1 15 lbs. (7 kg)
2
20
6
00
2
.7
1
5 lbs. (7 kg)
240 620 2.6 15 lbs. (7 kg)
220–230 (CE) 600–656 2.7–2.9 15 lbs. (7 kg)
230–240 (CE) 569–620 2.5–2.6 15 lbs. (7 kg)
GRAIHL-30 120 780 6.5 17 lbs. (8 kg)
1
20/208 780 4.2 17 lbs. (8 kg)
120/240 780 3.8 17 lbs. (8 kg)
220 760 3.5 17 lbs. (8 kg)
240 780 3.3 17 lbs. (8 kg)
2
20–230 (CE)
7
60–831
3
.5–3.6
1
7 lbs. (8 kg)
230–240 (CE) 716–780 3.1–3.3 17 lbs. (8 kg)
GRAIHL-36 120 980 8.2 20 lbs. (9 kg)
1
20/208 980 5.3 20 lbs. (9 kg)
120/240 980 4.8 20 lbs. (9 kg)
2
20
9
50
4
.3
2
0 lbs. (9 kg)
240 980 4.1 20 lbs. (9 kg)
220–230 (CE) 950–1038 4.3–4.5 20 lbs. (9 kg)
230–240 (CE) 900–980 3.9–4.1 20 lbs. (9 kg)
GRAIHL-42 120 1130 9.4 23 lbs. (10 kg)
120/208 1130 6.1 23 lbs. (10 kg)
120/240 1130 5.5 23 lbs. (10 kg)
220 1100 5.0 23 lbs. (10 kg)
240 1130 4.7 23 lbs. (10 kg)
220–230 (CE) 1100–1202 5.0–5.2 23 lbs. (10 kg)
230–240 (CE) 1038–1130 4.5–4.7 23 lbs. (10 kg)
Form No. GRAIHM-0815
6
SPECIFICATIONS
English
† Infinite control not available.
* Only available with remote control enclosure options.
The shaded areas contain electrical information for
International models only.
NOTE: GRAIHL-XX models that have multiple voltages listed,
such as 120/208 or 120/240, have multiple internal
circuits. For example a 120/208 volt unit utilizes 120
volts for light circuit and 208 volts for the heat circuit(s).
Consult the Electrical Diagram supplied with the unit for
specific information.
NOTE: Shipping weight does not include remote control
enclosure. Add 2–8 lbs. (1–3 kg) to shipping weight
depending on size of remote control enclosure.
Light-equipped strip heaters that require a circuit breaker
20 amps or larger must be installed with a remote control
enclosure containing a fuse rated at 20 amps or less for the
light circuit.
CAUTION
Electrical Rating Chart — GRAIHL-XX Models
Model Voltage Watts Amps Shipping Weight
GRAIH-48D 120* 2200 18.3 32 lbs. (15 kg)
208 2200 10.6 32 lbs. (15 kg)
240 2200 9.2 32 lbs. (15 kg)
2
20
2
200
1
0.0
3
2 lbs. (15 kg)
240 2200 9.2 32 lbs. (15 kg)
220–230 (CE) 2200–2405 10.0–10.5 32 lbs. (15 kg)
2
30–240 (CE)
2
020–2200
8
.8–9.2
3
2 lbs. (15 kg)
G
RAIH-54D
1
20*
2
500
2
0.8
3
5 lbs. (16 kg)
208 2500 12.0 35 lbs. (16 kg)
240 2500 10.4 35 lbs. (16 kg)
2
20
2
500
1
1.4
3
5 lbs. (16 kg)
240 2500 10.4 35 lbs. (16 kg)
220–230 (CE) 2500–2733 11.4–11.9 35 lbs. (16 kg)
230–240 (CE) 2296–2500 10.0–10.4 35 lbs. (16 kg)
GRAIH-60D 120* 2800 23.3 39 lbs. (18 kg)
208 2800 13.5 39 lbs. (18 kg)
2
40 2800 11.7 39 lbs. (18 kg)
220 2800 12.7 39 lbs. (18 kg)
240 2800 11.7 39 lbs. (18 kg)
220–230 (CE) 2800–3060 12.7–13.3 39 lbs. (18 kg)
230–240 (CE) 2571–2800 11.2–11.7 39 lbs. (18 kg)
GRAIH-66D 120* 3120 26.0 42 lbs. (19 kg)
208 3120 15.0 42 lbs. (19 kg)
240 3120 13.0 42 lbs. (19 kg)
2
20
3
120
1
4.2
4
2 lbs. (19 kg)
240 3120 13.0 42 lbs. (19 kg)
220–230 (CE) 3120–3410 14.2–14.8 42 lbs. (19 kg)
230–240 (CE) 2865–3120 12.5–13.0 42 lbs. (19 kg)
GRAIH-72D 120* 3450 28.8 46 lbs. (21 kg)
240 3450 14.4 46 lbs. (21 kg)
220 3450 15.7 46 lbs. (21 kg)
240 3450 14.4 46 lbs. (21 kg)
220–230 (CE) 3450–3771 15.7–16.4 46 lbs. (21 kg)
230–240 (CE) 3168–3450 13.8–14.4 46 lbs. (21 kg)
Model Voltage Watts Amps Shipping Weight
G
RAIH-18D
1
20
7
00
5
.8
1
3 lbs. (6 kg)
208 700 3.4 13 lbs. (6 kg)
240 700 2.9 13 lbs. (6 kg)
220 700 3.2 13 lbs. (6 kg)
240 700 2.9 13 lbs. (6 kg)
2
20–230 (CE)
7
00–765
3
.2–3.3
1
3 lbs. (6 kg)
230–240 (CE) 643–700 2.8–2.9 13 lbs. (6 kg)
GRAIH-24D 120 1000 8.3 19 lbs. (9 kg)
208 1000 4.8 19 lbs. (9 kg)
2
40 1000 4.2 19 lbs. (9 kg)
220 1000 4.5 19 lbs. (9 kg)
240 1000 4.2 19 lbs. (9 kg)
220–230 (CE) 1000–1093 4.5–4.7 19 lbs. (9 kg)
2
30–240 (CE)
9
18–1000
4
.0–4.2
1
9 lbs. (9 kg)
GRAIH-30D 120 1320 11.0 21 lbs. (10 kg)
208 1320 6.3 21 lbs. (10 kg)
240 1320 5.5 21 lbs. (10 kg)
220 1320 6.0 21 lbs. (10 kg)
2
40
1
320
5
.5
2
1 lbs. (10 kg)
220–230 (CE) 1320–1443 6.0–6.3 21 lbs. (10 kg)
230–240 (CE) 1212–1320 5.3–5.5 21 lbs. (10 kg)
GRAIH-36D 120 1600 13.3 24 lbs. (11 kg)
2
08 1600 7.7 24 lbs. (11 kg)
2
40 1600 6.7 24 lbs. (11 kg)
220 1600 7.3 24 lbs. (11 kg)
240 1600 6.7 24 lbs. (11 kg)
220–230 (CE) 1600–1749 7.3–7.6 24 lbs. (11 kg)
230–240 (CE) 1469–1600 6.4–6.7 24 lbs. (11 kg)
GRAIH-42D 120 1900 15.8 27 lbs. (12 kg)
208 1900 9.1 27 lbs. (12 kg)
240 1900 7.9 27 lbs. (12 kg)
220 1900 8.6 27 lbs. (12 kg)
240 1900 7.9 27 lbs. (12 kg)
220–230 (CE) 1900–2077 8.6–9.0 27 lbs. (12 kg)
230–240 (CE) 1745–1900 7.6–7.9 27 lbs. (12 kg)
Form No. GRAIHM-0815
7
SPECIFICATIONS
English
The shaded areas contain electrical information for
International models only.
NOTE: Shipping weight does not include remote control
enclosure. Add 2–8 lbs. (1–3 kg) to shipping weight
depending on size of remote control enclosure.
Electrical Rating Chart — GRAIH-XXD Models
* Only available with remote control enclosure options.
Model Voltage Watts Amps Shipping Weight
G
RAIHL-48D
1
20*
2
440
2
0.3
3
5 lbs. (16 kg)
120/208 2440 12.6 35 lbs. (16 kg)
120/240 2440 11.2 35 lbs. (16 kg)
220 2400 10.9 35 lbs. (16 kg)
240 2440 10.2 35 lbs. (16 kg)
2
20–230 (CE)
2
400–2625
1
0.9–11.4
3
5 lbs. (16 kg)
230–240 (CE) 2241–2440 9.7–10.2 35 lbs. (16 kg)
G
RAIHL-54D
1
20*
2
740
2
2.8
3
8 lbs. (17 kg)
120/208 2740 14.0 38 lbs. (17 kg)
120/240 2740 12.2 38 lbs. (17 kg)
2
20
2
700
1
2.3
3
8 lbs. (17 kg)
240 2740 11.4 38 lbs. (17 kg)
220–230 (CE) 2700–2953 12.3–12.8 38 lbs. (17 kg)
2
30–240 (CE)
2
516–2740
1
0.9–11.4
3
8 lbs. (17 kg)
GRAIHL-60D 120* 3100 25.8 42 lbs. (19 kg)
1
20/208 3100 16.0 42 lbs. (19 kg)
120/240 3100 14.2 42 lbs. (19 kg)
220 3050 13.9 42 lbs. (19 kg)
240 3100 12.9 42 lbs. (19 kg)
220–230 (CE) 3050–3336 13.9–14.5 42 lbs. (19 kg)
230–240 (CE) 2847–3100 12.4–12.9 42 lbs. (19 kg)
GRAIHL-66D 120* 3420 28.5 44 lbs. (20 kg)
120/240 3420 15.5 44 lbs. (20 kg)
220 3370 15.3 44 lbs. (20 kg)
240 3420 14.3 44 lbs. (20 kg)
2
20–230 (CE)
3
370–3685
1
5.3–16.0
4
4 lbs. (20 kg)
230–240 (CE) 3141–3420 13.7–14.3 44 lbs. (20 kg)
GRAIHL-72D 220 3750 17.0 48 lbs. (22 kg)
240 3810 15.9 48 lbs. (22 kg)
220–230 (CE) 3750–4101 17.0–17.8 48 lbs. (22 kg)
230–240 (CE) 3498–3810 15.8–15.9 48 lbs. (22 kg)
Model Voltage Watts Amps Shipping Weight
G
RAIHL-18D
1
20
8
20
6
.8
1
8 lbs. (8 kg)
1
20/208
8
20
4
.4
1
8 lbs. (8 kg)
120/240 820 3.9 18 lbs. (8 kg)
220 800 3.6 18 lbs. (8 kg)
2
40
8
20
3
.4
1
8 lbs. (8 kg)
220–230 (CE) 800–875 3.6–3.8 18 lbs. (8 kg)
230–240 (CE) 753–820 3.3–3.4 18 lbs. (8 kg)
GRAIHL-24D 120 1120 9.3 21 lbs. (10 kg)
120/208 1120 5.8 21 lbs. (10 kg)
120/240 1120 5.2 21 lbs. (10 kg)
220 1100 5.0 21 lbs. (10 kg)
240 1120 4.7 21 lbs. (10 kg)
220–230 (CE) 1100–1203 5.0–5.2 21 lbs. (10 kg)
2
30–240 (CE)
1
029–1120
4
.5–4.7
2
1 lbs. (10 kg)
G
RAIHL-30D 120 1440 12.0 23 lbs. (10 kg)
120/208 1440 7.3 23 lbs. (10 kg)
120/240 1440 6.5 23 lbs. (10 kg)
2
20
1
420
6
.5
2
3 lbs. (10 kg)
240 1440 6.0 23 lbs. (10 kg)
220–230 (CE) 1420–1553 6.5–6.8 23 lbs. (10 kg)
230–240 (CE) 1323–1440 5.8–6.0 23 lbs. (10 kg)
GRAIHL-36D 120 1780 14.8 27 lbs. (12 kg)
120/208 1780 9.2 27 lbs. (12 kg)
1
20/240 1780 8.2 27 lbs. (12 kg)
2
20
1
750
8
.0
2
7 lbs. (12 kg)
240 1780 7.4 27 lbs. (12 kg)
220–230 (CE) 1750–1914 8.0–8.3 27 lbs. (12 kg)
230–240 (CE) 1635–1780 7.1–7.4 27 lbs. (12 kg)
GRAIHL-42D 120 2080 17.3 30 lbs. (14 kg)
120/208 2080 10.6 30 lbs. (14 kg)
120/240 2080 9.4 30 lbs. (14 kg)
220 2050 9.3 30 lbs. (14 kg)
240 2080 8.7 30 lbs. (14 kg)
220–230 (CE) 2050–2242 9.3–9.7 30 lbs. (14 kg)
230–240 (CE) 1910–2080 8.3–8.7 30 lbs. (14 kg)
Form No. GRAIHM-0815
8
SPECIFICATIONS
English
Electrical Rating Chart — GRAIHL-XXD Models
The shaded areas contain electrical information for
International models only.
NOTE: GRAIHL-XXD models that have multiple voltages
listed, such as 120/208 or 120/240, have multiple
internal circuits. For example a 120/208 volt unit utilizes
120 volts for light circuit and 208 volts for the heat
circuit(s). Consult the Electrical Diagram supplied with
the unit for specific information.
NOTE: Shipping weight does not include remote control
enclosure. Add 2–8 lbs. (1–3 kg) to shipping weight
depending on size of remote control enclosure.
Light-equipped strip heaters that require a circuit breaker
20 amps or larger must be installed with a remote control
enclosure containing a fuse rated at 20 amps or less for
the light circuit.
CAUTION
* Only available with remote control enclosure options.
Form No. GRAIHM-0815
9
SPECIFICATIONS
English
Dimensions
A
D
C
B
Front View — Model GRAIHL-XXD
Bottom View — Model GRAIHL-XXD
A
D
C
B
Front View — Model GRAIH-XXD
Bottom View — Model GRAIH-XXD
A
D
C
B
Front View — Model GRAIH-XX
Bottom View — Model GRAIH-XX
A
D
C
B
Front View — Model GRAIHL-XX
Bottom View — Model GRAIHL-XX
E
E
E
E
Add 3″ (76 mm) to Depth (B) and Depth (C) if unit is configured with an optional 6″ (152 mm) spacer.
NOTE: Depth (C) dimension includes TCBI box.
Model
Width
(A)
Depth
(B)
Depth
(C)
Height
(D)
Width
(E)
GRAIH-XX
18″–72″
(457–1829 mm)
6″
(152 mm)
9″
(229 mm)
2-5/8″
(66 mm)
8″
(203 mm)
GRAIHL-XX
18″–72″
(457–1829 mm)
9″
(229 mm)
12″
(305 mm)
2-5/8″
(66 mm)
8″
(203 mm)
GRAIH-XXD
18″–72″
(457–1829 mm)
15″
(381 mm)
18″
(457 mm)
2-5/8″
(66 mm)
8″
(203 mm)
GRAIHL-XXD
18″–72″
(457–1829 mm)
15″
(381 mm)
18″
(457 mm)
2-5/8″
(66 mm)
8″
(203 mm)
Form No. GRAIHM-0815
10
INSTALLATION
English
General
Use the information in this section to prepare for and install an
Infra-Black
®
Strip Heater. Make sure to locate the specific
information for the type of installation. Infra-Black Strip Heaters
are shipped with most components pre-assembled. Dual units
are supplied with a required 3″ (76 mm) or 6″ (152 mm) spacer
pre-assembled at the factory.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate the unit indoors where the ambient air temperature
is a minimum of 70°F (21°C).
FIRE HAZARD: Do not install unit above or around
combustible surfaces. Discoloration or combustion could
occur. Unit must be installed in non-combustible
surroundings only.
Ensure safe and proper operation. Refer to the “Minimum
Clearance Requirements” listed in the Installation section
of this manual.
Damage to countertop material such as Corian
®
and similar
products caused by heat generated from Hatco equipment
is not covered under the Hatco warranty. Contact the
manufacturer of the countertop material for application
information.
NOTE: Contact the countertop manufacturer of the base
material for application information and surface
temperature limits before installing the unit.
1. Remove the unit from the shipping carton and remove all
packing materials.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces of
the unit.
NOTE: If the unit is configured with optional equipment, see
the OPTIONSANDACCESSORIES section in this
manual.
3. Refer to the appropriate mounting procedure in this section
for the desired mounting style.
NOTICE
CAUTION
WARNING
Dual Mounting
When mounting units side-by-side, a space not less than
3” (76 mm) must be maintained between units. Dual units
ordered from the factory are shipped with a pre-assembled
3” (76 mm) or 6” (152 mm) spacer.
Installation of two or more separate units with less than 3″
(76 mm) between housings may result in premature failure
of component parts. Failure to provide proper spacing may
result in heat damage to electrical components and are not
covered by warranty.
Under Shelf Mounting
When mounting a unit under a shelf, use adjustable angle
brackets to assure proper spacing. Remote control enclosures
are recommended to keep switches out of the heat zone and
prevent premature failure.
Pass-Through
If pass-through area is under 9 1/2″ (241 mm) deep, a single
unit can be used. For a 10″ to 19″ (254 to 483 mm) deep pass-
through area, a dual unit is recommended. Installation of
multiple units must have a minimum spacing of 3″ (76 mm)
between strip heaters.
Over Steam Table
When mounting over a steam table, a remote control enclosure
must be installed.
NOTICE
Models ABC
GRAIH and GRAIHL 4" ■ 1"
with TCBI (102 mm) (25 mm)
GRAIH and GRAIHL 4" 3" 0"
with RMB (102 mm) (76 mm) (0 mm)
GRAIH-XXD and 8" ■ 1"
GRAIHL-XXD with TCBI (203 mm) (25 mm)
GRAIH-XXD and 8" 3" 0"
GRAIHL-XXD with RMB (203 mm) (76 mm) (0 mm)
Form No. GRAIHM-0815
11
INSTALLATION
English
Minimum Clearance Requirements
■ Must be a pass-through application, not allowed with back
wall installation.
Maximum Overshelf Clearance Requirements
Units should be mounted at a maximum distance of 10”
(254 mm) from the front of an overshelf.
Maximum Overshelf Clearance Requirements
Overshelf
Counter
10”
(254 mm)
C
Pass-Through Shelf
Back Wall
Counter
A
B
Recommended Mounting Heights
Recommended Element Height
for GRAIH-XX and GRAIHL-XX models
Recommended Element Height for
GRAIH-XXD and GRAIHL-XXD models with a 3″ (76 mm) spacer
Recommended Element Height for
GRAIH-XXD and GRAIHL-XXD models with a 6″ (152 mm) spacer
4″–10″
(102–254 mm)
9-1/2″
(241 mm)
6″
(152 mm)
22″
(559 mm)
8″–14″
(203–356 mm)
18″
(457 mm)
19″
(483 mm)
15″
(381 mm)
8″–14″
(203–356 mm)
Minimum Clearance Requirements
Form No. GRAIHM-0815
12
INSTALLATION
English
Tubular Stand Mounting
Mounting a unit with non-adjustable tubular stands permanently
attaches the unit to a countertop or serving table.
Ensure safe and proper operation. Refer to the “Minimum
Clearance Requirements” listed in the Installation section
of this manual.
Tubular stands are available in aluminum, Designer colors, or
gloss finishes in heights of 4″ to 14″ (102 to 356 mm) in
2” (51 mm) increments.
NOTE: Tubular stands cannot be retrofitted in the field.
1. Position the unit upside-down on a flat surface.
NOTE: Units for this application are supplied with the conduit
attached to one side of the unit. Conduit should not be
removed.
2. Secure the top of the tubular stand to the bottom of the
angled end bracket using the screws supplied.
3. Secure the angled end bracket to the end plate of the unit
with the previously removed hanger tab screws.
4. Repeat steps 2 and 3 on the opposite end of the unit.
5. Secure the stands to the mounting surface using
appropriate fasteners.
NOTE: Two pairs of tubular stands will be needed for mounting
dual units.
Tubular Stand Mounting
Tubular
Stand
Angled
End Bracket
End Bracket
Screws
Tubular Stand
Screws
CAUTION
Angle Bracket Mounting
Mounting a unit with an angle bracket permanently attaches the
unit to the underside of a shelf. It can be mounted to a flat shelf
or a shelf with rolled/flanged edges. The adjustable angle
brackets will provide the necessary gap between the unit and
a combustible shelf.
If the shelf has a rolled or flanged edge, use the optional
adjustable angle brackets to mount the unit below the lowest
part of the rolled or flanged edge of the shelf (a minimum gap
of 1″ [25 mm] is required between the unit and the underside of
a rolled or flanged edge of the shelf to prevent heat damage to
the electrical system of the unit).
Ensure safe and proper operation. Refer to the “Minimum
Clearance Requirements” listed in the Installation section
of this manual.
NOTE: When mounting the unit under a shelf, it is
recommended to use a remote control enclosure.
Flanged Edge Shelf Installation
1. Position the unit on a flat surface with the heating element
facing down.
2. Remove the two hanger tab screws and hanger tabs.
These items will not be needed.
3. Remove the two upper end plate screws.
4. Align the adjustable angle bracket to the end plate
mounting holes of the unit. Secure angle bracket with
previously removed end plate screws.
Adjustable Angle Bracket Installation
1″ (25 mm)
Gap
Minimum
Shelf with 3/4″ (19 mm)
flanged edge
Adjustable
Angle
Bracket
CAUTION
Removed
Hanger Tabs
and Screws
Adjustable
Angle Bracket
End Plate
Screws
Form No. GRAIHM-0815
13
INSTALLATION
English
“S” Hook Mounting
“S” Hook
Connecting Chain
Hanger Tab
Screw
Overhead Mounting
System
5. Fasten the angle bracket to the underside of the shelf using
appropriate fasteners (not supplied by Hatco).
NOTE: Two pairs of brackets will be needed for dual units.
Dual Unit Mounting
Chain Suspension Mounting
Mounting a unit with chain suspension attaches the unit to an
overhead surface with the use of “S” hooks.
NOTE: Units ordered with the “S” hook option come with two
“S” hooks and two 6″ (152 mm) lengths of chain.
Additional chain (P/N 05.03.020.00) can be ordered
from Hatco for the overhead mounting system or
another option can be determined by a qualified
installer.
For installation with chains, make sure the chains have
sufficient strength and are securely fastened to both the
unit and the mounting location. Poorly installed chains may
cause the unit to loosen and fall. Do not place anything on
top of units installed with chains.
Ensure safe and proper operation. Refer to the “Minimum
Clearance Requirements” listed in the Installation section
of this manual.
NOTE: The strength of the chain supplied by Hatco is sufficient
to hold the weight of the unit securely only when
mounted properly.
1. Prepare the overhead mounting system for the “S” hooks.
Make sure the system is secure and is set up so the unit
will be suspended at a level, safe, and proper distance from
walls, counter, and food.
2. Loosen, but do not remove the screws securing the hanger
tabs on each end of the unit. Rotate the tabs up, then
tighten the screws securely.
3. Securely attach one of the 6″ (152 mm) connecting chains
between each pair of hanger tabs.
4. Attach an “S” hook to the center of each connecting chain.
5. Carefully lift the unit and attach the “S” hooks on each end
of the unit to the overhead mounting system. Make sure
the unit is level.
WARNING
Two adjustable
angle brackets
on each end
for dual units.
Form No. GRAIHM-0815
14
INSTALLATION
English
Electrical Wiring Information
Refer to the Electrical Rating Charts in the SPECIFICATIONS
section for unit specific information.
ELECTRIC SHOCK HAZARD: For hardwired units, all
electrical connections must be in accordance with local
electrical codes and any other applicable codes. Connections
should be made by a qualified, licensed electrician.
Strip heaters equipped with incandescent lights that
require a circuit breaker larger than 20 amps for the heat
element must have a separate circuit breaker for the
incandescent lights that is 20 amps or less.
NOTE: If the unit being installed is not shown or listed in this
manual, refer to the wiring diagram supplied with the
unit and the installation information on the unit for
further instructions.
Power Supply
Install supply wire and connectors suitable for at least 194°F
(90°C).
• Use a minimum of No. 14 AWG copper wire for individual
circuits up to 15 amps.
• Use a minimum of No. 12 AWG copper wire for individual
circuits 15 to 20 amps.
• Use a minimum of No. 10 AWG copper wire for individual
circuits 20 to 25 amps.
• Use a minimum of No. 8 AWG copper wire for individual
circuits 25 to 30 amps.
NOTE: Refer to the wiring diagram supplied with the unit and
specifications label attached to the unit for specific
electrical information.
Conduit Connection
Units supplied with a right angle fitting and flexible conduit
attached have had all internal connections completed at the
factory. Attach the proper power supply leads to the high
temperature lead wires in the conduit.
WARNING
CAUTION
Conduit Connections
NOTE: Refer to the wiring diagram supplied with the unit and
specifications label attached to the unit for specific
electrical information.
Remote Control Enclosures
Hatco remote control enclosures include switches, wire leads,
and/or indicator lights and are ready for installation.
The RMB Series require one remote control enclosure per strip
heater. The RMB2 Series allows multiple strip heaters to be
connected to one remote control enclosure.
NOTE: Remote control enclosures are available in several
configurations depending on the model. All enclosures
are built in accordance with UL standards to
accommodate switches, indicator lights, and wiring.
See the OPTIONS ANDACCESSORIES section in this
manual for more information.
NOTE: When two or more units are mounted where the heat
from one housing tends to raise the temperature of
another, the control switches should be installed in a
remote control enclosure. Units in a multiple installation
should use remote mounted control switches.
To prevent premature failure of components due to
excessive heat, remote mounted control switches must be
installed outside the strip heater heat zone.
IMPORTANT NOTE:
Remote mounted enclosures and control switches must be
installed in a cool, dry location as far away from any heat zone
as possible. Do not mount enclosures or switches directly on,
under, or above unit. Do not mount enclosures or switches in
direct contact with any heated surface or near any steam
generating equipment.
NOTICE
Right Angle Fitting
Conduit
Remote Mounted Enclosure Installation Locations
D
O
N
O
T
I
N
S
T
A
L
L
E
N
C
L
O
S
U
R
E
I
N
T
H
I
S
A
R
E
A
D
O
N
O
T
I
N
S
T
A
L
L
E
N
C
L
O
S
U
R
E
I
N
T
H
I
S
A
R
E
A
Mounting
Screw
Mounting
Flange
Mounting
Flange
Heat
Form No. GRAIHM-0815
15
OPERATION
English
General
Glo-Ray
®
Infra-Black
®
Strip Heaters are designed for ease of
operation. Use the following information and procedures to
operate the unit.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
BURN HAZARD: Some exterior surfaces on the unit will get
hot. Avoid unnecessary contact with unit.
Controls
Infra-Black Strip Heaters are equipped with either a
Thermostatic Control Box with Indicator Lights (TCBI) mounted
on the unit or an optional remote control enclosure (RMB)
mounted remotely. The following is a list of the available
controls for either control configuration.
ON/OFF (I/O) Toggle Switch—Turns power on and off to the
heating elements and/or the lights.
Thermostatic Control—Controls the temperature of the
heating element(s). The thermostatic control is available only
on a TCBI-equipped unit.
Infinite Control—Turns on the power and controls the output
of the heating elements. The infinite control is available only on
a remote control enclosure.
Indicator Light—Illuminates when power is on, shuts off when
power is off.
Startup
1. Move the ON/OFF (I/O) toggle switch to the ON (I) position
and/or turn the infinite control(s) to the desired setting.
• The indicator light (if equipped) will illuminate and the
heating elements will energize.
2. For units with a thermostatic control, turn the control to the
desired setting.
NOTE: Allow 15–20 minutes to reach operating temperature.
3. For units with display lights, move the lights ON/OFF (I/O)
toggle switch to the ON (I) position to turn on the lights.
Thermostatic Control Box with
Indicator Lights (TCBI)
ON/OFF (I/O)
Toggle Switch
Indicator Light
Thermostatic Control
CAUTION
WARNING
Remote Control Enclosures
NOTE: Refer to the OPTIONS AND ACCESSORIES section
for remote control enclosure information.
Shutdown
1. Move the ON/OFF (I/O) toggle switch to the OFF (O)
position and/or turn the infinite control(s) to the OFF(O)
position.
• The indicator light (if equipped) will shut off and the
heating elements will shut down.
2. For units with display lights, move the lights ON/OFF (I/O)
toggle switch to the OFF (O) position.
Infinite Control
Lights ON/OFF
(I/O) Toggle Switch
Indicator Light
Infinite Control
ON/OFF (I/O)
Toggle Switch
Indicator Light
RMB Series
RMB2 Series
Form No. GRAIHM-0815
16
MAINTENANCE
English
General
Glo-Ray
®
Infra-Black
®
Strip Heaters are designed for maximum
durability and performance with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn power OFF at fused disconnect switch/circuit
breaker and allow unit to cool before performing any
maintenance, adjustments, or cleaning.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350; fax 414-671-3976.
Use only Genuine Hatco Replacement Parts when service
is required. Failure to use Genuine Hatco Replacement
Parts will void all warranties and may subject operators of
the equipment to hazardous electrical voltage, resulting in
electrical shock or burn. Genuine Hatco Replacement Parts
are specified to operate safely in the environments in which
they are used. Some aftermarket or generic replacement
parts do not have the characteristics that will allow them
to operate safely in Hatco equipment.
Daily Cleaning
To preserve the finish of the Glo-Ray Infra-Black Strip Heater, it
is recommended that all surfaces be cleaned daily.
Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.
1. Turn off the unit and allow the unit to cool.
2. Wipe down all metal surfaces with a clean, damp cloth.
Stubborn stains may be removed with a good stainless
steel or non-abrasive cleaner. Clean hard to reach areas
using a small brush and mild soap.
NOTICE
WARNING
Replacing Display Light Bulbs
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially coated could result in personal injury and/or
food contamination.
The display light is an incandescent bulb that illuminates the
warming area. This bulb has a special coating to guard against
injury and food contamination in the event of breakage.
To replace a light bulb:
1. Disconnect the power supply and wait until the unit has
cooled.
2. Unscrew the light bulb from the unit and replace it with a
new, specially-coated incandescent light bulb.
NOTE: Hatco shatter-resistant light bulbs meet NSF standards
for food holding and display areas. For 120, 120/208,
and 120/240 volt applications, use Hatco P/N
02.30.043.00. For 220–240 volt applications, use Hatco
P/N 02.30.058.00.
NOTE: Halogen bulbs are available as an option. For 120,
120/208, and 120/240 Volt applications, use Hatco P/N
02.30.081.00.
WARNING
Symptom Probable Cause Corrective Action
Unit is turned ON but there is
no heat.
No power to unit. Check circuit breaker and reset as necessary.
Switch is defective. Contact Authorized Service Agent or Hatco for assistance.
Wiring is open. Contact Authorized Service Agent or Hatco for assistance.
Heating element defective. Contact Authorized Service Agent or Hatco for assistance.
Heat is inadequate. Unit mounted too high above target
area.
Lower unit, putting effective heat closer to target.
Excessive air movement around strip
heater target area.
Restrict or redirect air movement (air conditioning duct or
exhaust fan) away from unit.
Incorrect power supply (low). Check power supply to unit, making sure it matches
rating on the unit. If power supply is incorrect, change to
match rating on unit.
Temperature control set too low. Move temperature control to higher setting.
Heat is excessive. Unit mounted too close to target area. Check to see that installation is within specifications for
type/model. Increase mounting height if too close.
Voltage supply too high. Check power supply to unit, making sure it matches
rating on unit. If power supply is incorrect, change to
match rating.
Temperature control set too high. Move temperature control to lower setting.
Control switches burn out
rapidly.
Switches are mounted in the heat
zone.
Check switch location per Hatco guidelines in this
manual. Relocate switches to a cooler zone if installation
is incorrect.
Switches used are not Hatco
supplied.
Genuine Hatco Parts are specified to operate safely and
properly in the environment in which they are used.
Contact Authorized Service Agent or Hatco to replace
switches with Genuine Hatco Replacement Parts.
Form No. GRAIHM-0815
17
TROUBLESHOOTING GUIDE
English
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn power OFF at fused
disconnect switch/circuit breaker and allow unit to cool
before performing any maintenance, adjustments, or
cleaning.
WARNING
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: p[email protected]
Fax: 800-690-2966 or 414-671-3976
Opening Cutout Screw Hole
Dimensions Dimensions
Models (A) (B) (C) (D) (E)
RMB2-1R 4-3/4″ 10-1/8″ 1-1/8″ 2-1/2″ 10-7/16″
(121 mm) (257 mm) (29 mm) (64 mm) (265 mm)
RMB2-2R 4-3/4″ 13-1/8″ 1-1/8″ 2-1/2″ 13-7/16″
(121 mm) (333 mm) (29 mm) (64 mm) (341 mm)
Form No. GRAIHM-0815
18
OPTIONS AND ACCESSORIES
English
Remote Control Enclosure — RMB Series
RMB Series remote control enclosures are available in various
sizes and configurations for use with strip heaters. Remote
control enclosures locate controls away from the constant heat
of the unit, increasing the life span of the controls. All models
are built in accordance with UL standards with switches,
indicator lights, and wiring. Consult the factory for type and
location of RMB Series controls for enclosure.
NOTE: RMB Series remote control enclosures require one
remote control enclosure per strip heater.
Remote Control Enclosure — RMB2 Series
RMB2 Series remote control enclosures allow multiple strip
heaters to be wired to and controlled by a single enclosure. The
total amp draw of all connected strip heaters cannot exceed the
rating of the remote control enclosure. Consult the factory for
information regarding the proper RMB2 Series remote control
enclosure for a specific application.
RMB2 Series Dimensions
Dimensions — RMB Series
Side View
Top View
D
E
Front View
C
B
A
Width Width Height Depth Height
Models (A) (B) (C) (D) (E)
RMB2-1R 10-1/8″ 11″ 5-1/2″ 4-1/4″ 4-5/8″
(257 mm) (279 mm) (140 mm) (109 mm) (116 mm)
RMB2-2R 13-1/8″ 14″ 5-1/2″ 4-1/4″ 4-5/8″
(333 mm) (356 mm) (140 mm) (109 mm) (116 mm)
Top View
A
B
C
E
Front View
Side View
D
Cutout Dimensions — RMB2 Series
Element Wire Guard
Element Wire Guards are available as a factory-installed option.
Element Wire Guards protect users from incidental contact with
the heated surface. GRAIH-XXD and GRAIHL-XXD require two
sets of wire guards.
GRAIHL-XXD with Element Wire Guards
Wire Guards
.
Dimensions — RMB2 Series
B
A
E
D
C
RMB2 Series Cutout Dimensions
Width Depth Height Screw Screw
Models (A) (B) (C) Width (D) Height (E)
RMB-3 5-15/16″ 3″ 2-5/8″ 6-5/16″ 1-5/8″
Series (150 mm) (76 mm) (67 mm) (161 mm) (41 mm)
RMB-7 9-3/8″ 3″ 2-5/8″ 9-13/16″ 1-5/8″
Series (239 mm) (76 mm) (67 mm) (249 mm) (41 mm)
RMB-14 14-3/8″ 3″ 2-5/8″ 14-13/16″ 1-5/8″
Series (366 mm) (76 mm) (67 mm) (376 mm) (41 mm)
RMB-16 16-3/8″ 3″ 2-5/8″ 16-13/16″ 1-5/8″
Series (417 mm) (76 mm) (67 mm) (427 mm) (41 mm)
RMB-20 20-3/8″ 3″ 2-5/8″ 20-13/16″ 1-5/8″
Series (518 mm) (76 mm) (67 mm) (529 mm) (41 mm)
Form No. GRAIHM-0815
19
LIMITED WARRANTY
English
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
“Products”) to be free from defects in materials and
workmanship, under normal use and service, for a period of
one (1) year from the date of purchase when installed and
maintained in accordance with Hatco’s written instructions or
18 months from the date of shipment from Hatco. Buyer must
establish the Product’s purchase date by registering the Product
with Hatco or by other means satisfactory to Hatco in its sole
discretion.
Hatco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional
Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series
(metal sheathed)
b) One (1) Year Parts and Labor PLUS Four (4) Years
Parts-Only Warranty:
3CS and FR Tanks
c) One (1) Year Parts and Labor PLUS Nine (9) Years
Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
d) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN
LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT.
Without limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT COVER: Coated incandescent light
bulbs, fluorescent lights, heat lamp bulbs, coated halogen light
bulbs, halogen heat lamp bulbs, xenon light bulbs, LED light
tubes, glass components, and fuses; Product failure in booster
tank, fin tube heat exchanger, or other water heating equipment
caused by liming, sediment buildup, chemical attack, or
freezing; or Product misuse, tampering or misapplication,
improper installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy hereunder will be
limited solely, at Hatco’s option, to repair or replacement using
new or refurbished parts or Product by Hatco or a Hatco-
authorized service agency (other than where Buyer is located
outside of the United States, Canada, United Kingdom, or
Australia, in which case Hatco’s liability and Buyer’s exclusive
remedy hereunder will be limited solely to replacement of part
under warranty) with respect to any claim made within the
applicable warranty period referred to above. Hatco reserves
the right to accept or reject any such claim in whole or in part.
In the context of this Limited Warranty, “refurbished” means a
part or Product that has been returned to its original
specifications by Hatco or a Hatco-authorized service agency.
Hatco will not accept the return of any Product without prior
written approval from Hatco, and all such approved returns shall
be made at Buyer’s sole expense. HATCO WILL NOT BE
LIABLE, UNDER ANY CIRCUMSTANCES, FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING
BUT NOT LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY TO USE THE
PRODUCTS OR FROM THE PRODUCTS BEING
INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.
Français
Formulaire n° GRAIHM-0815
20
Les
consignes
de
sécur
ité
qui
appar
aissent
dans
ce
manuel
sont
i
dent
i
f
i
ées
par l
es
m
ots
i
ndi
c
at
eurs
s
ui
v
ants
:
AVERTISSEMENT indique une situation dangereuse qui, si
elle n’est pas évitée, peut provoquer la mort ou des
blessures graves.
ATTENTION indique une situation dangereuse qui, si elle
n’est pas évitée, peut provoquer des blessures légères ou
moyennes.
AVIS est utilisé pour des questions sans rapport avec des
blessures corporelles.
AVIS
ATTENTION
AVERTISSEMENT
INTRODUCTION
Les rampes chauffantes Infra-Black
®
Glo-Ray
®
assurent un
temps de maintien de la nourriture maximal et diminuent le
risque de maladies alimentaires. Une sécurité et une qualité
optimales sont le résultat du maintien de la nourriture à la bonne
température de service grâce aux profils de chaleur
prédéterminés de Glo-Ray. Les émetteurs Infra-Black de Glo-
Ray assurent une couverture solide de distribution uniforme de
la chaleur pour les utilisations en espace limité.
Les éléments chauffants à gaines métalliques contenus dans
les émetteurs Infra-Black sont garantis contre les pannes
pendant deux ans.
Les rampes chauffantes Infra-Black Glo-Ray sont des produits
issus d'une recherche approfondie et d'essais sur le terrain. Les
matériaux utilisés ont été sélectionnés pour un maximum de
durabilité, d'aspect esthétique et de performance optimum.
Chaque appareil est minutieusement inspecté et testé avant
expédition.
Ce manuel fournit les consignes d'installation, de sécurité et de
fonctionnement des rampes chauffantes Infra-Black Glo-Ray.
Hatco vous recommande de lire l’ensemble des instructions
d’installation, de sécurité et de fonctionnement contenues dans
ce manuel avant d’installer et d’utiliser l'appareil.
Informations Importantes pour le Propriétaire .....................20
Introduction.........................................................................20
Consignes de Sécurité Importantes .................................21
Description du Modèle .......................................................22
Désignation du Modèle ......................................................22
Caractéristiques Techniques.............................................23
Tableau des valeurs nominales électriques.......................23
Dimensions ........................................................................27
Installation ...........................................................................28
Généralités.........................................................................28
Montage du support tubulaire............................................30
Montage avec des équerres de fixation.............................30
Montage en suspension sur chaînes.................................31
Informations sur le câblage électrique...............................32
Mode d'emploi.....................................................................33
Généralités.........................................................................33
Maintenance ........................................................................34
Généralités.........................................................................34
Nettoyage quotidien...........................................................34
Remplacement du tube d'éclairage ...................................34
Guide de Dépannage..........................................................35
Options et Accessoires......................................................36
Garantie Limitée..................................................................37
Autorisés Distributeurs de Pièces ........Couverture Arrière
INFORMATIONS IMPORTANTES POUR LE PROPRIÉTAIRE
Notez le numéro de modèle, le numéro de série, la tension et la
date d'achat de l'appareil dans les espaces ci-dessous (étiquette
de caractéristiques techniques située sur le côté de l'appareil).
Veuillez avoir cette information à portée de la main si vous
appelez Hatco pour assistance.
Modèle No. ______________________________________
Numéro de série __________________________________
Voltage __________________________________________
Date d’achat ______________________________________
Enregistrez votre appareil!
Remplissez la garantie en ligne pour éviter les retards pour
faire jouer la garantie. Accédez au site Web Hatco
www.hatcocorp.com, sélectionnez le menu déroulant Parts
& Service, puis cliquez sur Warranty Registration.
Horaires
ouvrables: 7h00 à 17h00
Heure du Centre des États-Unis (CST)
(Horaires d’été : juin à septembre—
7h00 à 17h00 CST du lundi au jeudi
7h00 à 16h00 CST le vendredi)
Téléphone: 800-558-0607; 414-671-6350
Courriel: [email protected]
Télécopieur: 800-690-2966 (Pièces et Service après-vente)
414-671-3976 (Internationale)
Des renseignements supplémentaires sont disponibles sur
notre site Web à www.hatcocorp.com.
Service d'assistance et de pièces de
rechange disponible 7j/7, 24h/24 aux
États-Unis et au Canada en composant
le 800-558-0607.
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Hatco GRAIH, GRAIHL Series Le manuel du propriétaire
- Taper
- Le manuel du propriétaire
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