Hatco GR5A, GR5AH, GR5AL, GR5AHL Series Le manuel du propriétaire
- Taper
- Le manuel du propriétaire
Glo-Ray
®
Curved Infrared Strip Heaters
Rampes chauffantes arrondies à infrarouge
GR5A, GR5AH, GR5AL, and GR5AHL
Series/Série
Installation and Operating Manual
Manuel d’installation et d’utilisation
P/N 07.04.772.00 © 2017 Hatco Corporation
Do not operate this equipment unless you
have read and understood the contents
of this manual! Failure to follow the
instructions contained in this manual
may result in serious injury or death.
This manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
English = p 2
WARNING
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en
este manual puede resultar en un serio
lesión o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted
no puede entender el contenido de
este manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
ADVERTENCIA
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel ! Le
non-respect des instructions contenues
dans ce manuel peut entraîner de
graves blessures ou la mort. Ce manuel
contient des informations importantes
concernant l’entretien, l’utilisation et le
fonctionnement de ce produit. Si vous ne
comprenez pas le contenu de ce manuel,
veuillez le signaler à votre supérieur.
Conservez ce manuel dans un endroit
sûr pour pouvoir vous y référer plus tard.
Français = p 18
AVERTISSEMENT
hatcocorp.com
Register Online!
(see page 2)
S’inscrire en ligne!
(voir page 18)
English
Form No. GR5ALM-1017
2
INTRODUCTION
Hatco Glo-Ray
®
Curved Infrared Strip Heaters keep hot foods
at optimum serving temperatures longer. The sleek, curved
design minimizes the strip heaters size while accenting and
warming the food product below. Specially designed reflectors
direct the heat from the element to safely maintain peak
serving temperatures longer without cooking the food beyond
the point of excellence. Glo-Ray Curved Strip Heaters are
perfect for front-of-the-house applications such as buffet and
serving lines.
Glo-Ray Curved Infrared Strip Heaters are products of
extensive research and field testing. The materials used were
selected for maximum durability, attractive appearance, and
optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.
This manual provides the installation, safety, and operating
instructions for Glo-Ray Curved Infrared Strip Heaters. Hatco
recommends all installation, operating, and safety instructions
appearing in this manual be read prior to installation or
operation of a unit.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to
personal injury.
Important Owner Information ..............................................2
Introduction ...........................................................................2
Important Safety Information ..............................................3
Model Description ................................................................4
Model Designation ...............................................................4
Specifications .......................................................................4
Dimensions — Strip Heater .................................................4
Dimensions — Control Box ..................................................5
Electrical Ratings Charts .....................................................5
Installation .............................................................................7
General ................................................................................ 7
Installation Site Requirements .............................................8
Installing the Unit ................................................................. 8
Installing the Controls .......................................................... 9
Operation ............................................................................. 11
General .............................................................................. 11
Maintenance ........................................................................12
General .............................................................................. 12
Daily Cleaning ...................................................................12
Replacing a Display Light ..................................................12
Troubleshooting Guide ......................................................13
Options and Accessories ..................................................14
Limited Warranty ................................................................17
Authorized Parts Distributors ...........................Back Cover
IMPORTANT OWNER INFORMATION
Record the model number, serial number, voltage, and
purchase date of your strip heater in the spaces below
(specification label located on the underside of the unit). Please
have this information available when calling Hatco for service
assistance.
Model No. ________________________________________
Serial No. _________________________________________
Voltage ___________________________________________
Date of Purchase ___________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Business
Hours: 7:00 am to 5:00 pm Central Standard Time (CST)
(Summer Hours: June to September—
7:00 am to 5:00 pm CST Monday–Thursday
7:00 am to 4:00 pm CST Friday)
Telephone: 800-558-0607; 414-671-6350
E-mail: [email protected]
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
CONTENTS
English
Form No. GR5ALM-1017
3
IMPORTANT SAFETY INFORMATION
WARNING
ELECTRIC SHOCK HAZARD:
• Units require a hardwired connection to on-site electrical
system. Connection must be properly grounded and of
correct voltage, size, and configuration for electrical
specifications of unit. Contact a qualified electrician to
determine and install proper electrical connection.
• Unit must be installed by a qualified electrician.
Installation must conform to all local electrical codes.
Installation by unqualified personnel will void unit
warranty and may lead to electric shock or burn, as
well as damage to unit and/or its surroundings.
• Control box must be mounted in a vertical surface.
Mounting control box in a horizontal surface may result
in the collection of liquids and lead to electric shock.
• Turn OFF power switch, turn off power at circuit
breaker, and allow unit to cool before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not steam clean or use excessive water on unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD:
• Do not install high wattage units above or around
combustible surfaces. Discoloration or combustion
could occur. High wattage units must be installed in
non-combustible surroundings only.
• Make sure to follow the installation information listed
below for specific strip heaters. If safe distances are
not maintained, discoloration or combustion could
occur.
a. Do not install standard wattage strip heaters (GR5A,
GR5AL models) less than 11″ (279 mm) above
combustible surfaces.
b. Do not install high wattage strip heaters (GR5AH,
GR5AHL models) less than 10″ (254 mm) above non-
combustible surfaces.
c. Do not install standard wattage units less than 1″
(25 mm) away from a combustible wall or adjacent
surface.
EXPLOSION HAZARD: Do not store or use gasoline or
other flammable vapors or liquids in the vicinity of this or
any other appliance.
Make sure all operators have been instructed on the safe
and proper use of the unit.
WARNING
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them
away from the unit.
Use only Hatco-approved LED light assemblies that are
designed specifically for food holding areas. Using LED
light assemblies not designed for food holding areas
could result in personal injury and/or food contamination.
Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to
heat food product properly may result in serious health
risks. This unit is for holding pre-heated food product only.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
CAUTION
BURN HAZARD: Some exterior surfaces on the unit will
get hot. Use caution when touching these areas.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
To ensure safe and proper operation, refer to “Installation
Site Requirements” in the INSTALLATION section of this
manual.
NOTICE
Units are voltage-specific. Refer to specification label for
electrical requirements before beginning installation.
Do not add a decorative soffit to hide a pass-through
mounted strip heater. Excessive heat can cause unit failure.
Install remote-mounted control box outside of areas subject
to temperatures above 104°F (40°C). Excessive temperatures
will cause controls to overheat, malfunction, and fail.
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under
the Hatco warranty. Contact the manufacturer of the
countertop material for application information.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch the finish of the unit,
marring its appearance and making it susceptible to soil
accumulation.
Do not locate unit in area with excessive air movement
around unit. Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods, air
conditioning ducts, and exterior doors).
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
English
Form No. GR5ALM-1017
4
Model Width (A) Depth (B)
Unit
Height (C)
Overall
Height (D)
GR5A, GR5AL,
GR5AH, and GR5AHL
18″–72″
(457–1829 mm)
5-15/16″
(149 mm)
2″
(51 mm)
3″
(76 mm)
All Models
All Glo-Ray
®
Curved Infrared Strip Heaters consist of a curved,
aluminum housing that is ideal for installation in tight spaces.
A pre-focused heat pattern directs heat from a tubular element
to bathe the entire holding surface below. Curved Infrared Strip
Heaters are available in standard or high wattage configurations
in widths of 18″–72″ (457–1829 mm). Finish options include
several Designer colors and gloss finishes.
Curved Infrared Strip Heaters are supplied with angle brackets
for under-shelf mounting. The standard 5' (1524 mm) element
wire leads are housed in 3' (914 mm) of conduit.
NOTE: Refer to the OPTIONS AND ACCESSORIES section for
countertop mounting options.
NOTE: Units can be ordered with up to 10' (3 m) of
element wire leads, depending on the installation
location of the control box. On units with
lights, the LED wire leads always will be 18″
(457 mm) longer than the element wire leads.
GR5A and GR5AH Models
These models are heat only. Controls options are all remote-
mounted and include a control box, ON/OFF (I/O) Toggle
Switch, or an Infinite Heat Control.
IMPORTANT NOTE—LED Color Temperature
“Warm White” = color temperature range 2700–3200 K.
“Cool White” = color temperature range 4000–4300 K.
MODEL DESCRIPTION
G R 5 A H L - xx
Glo-Ray Curved
Aluminum Housing
L = LED Display Lights
No Character = No Lights
Width (in inches)
H = High Wattage
No Character = Standard Wattage
GR5AL and GR5AHL Models
In addition to heat, these models include two LED light channels
that provide display lighting to accent the food product below.
The LED color temperature options include Warm White or Cool
White. The included controls are housed in a remote-mounted
control box and include an ON/OFF (I/O) Toggle Switch, a
POWER ON Indicator Light, and an Infinite Heat Control Knob.
The standard LED wire leads are 18″ (457 mm) longer than the
element wire leads.
Angle Bracket
LED Light Channel
LED Light Channel
Remote
Control Box
GR5AL Series Strip Heater
MODEL DESIGNATION
SPECIFICATIONS
A
C
D
B
Dimensions — Strip Heater
English
Form No. GR5ALM-1017
5
Model Width (A) Depth (B)
Height (C)
Cover
Width (D)
Cover
Depth (E)
Cover
Height (F)
Control Box
10-1/8″
(257 mm)
6-1/4″
(159 mm)
4-3/4″
(120 mm)
11″
(279 mm)
5/16″
(8 mm)
5-1/2″
(140 mm)
Model Voltage Watts Amps
Shipping
Weight
GR5AL-18 120
254
2.2
13 lbs.
(6 kg)
208 1.2
240 1.1
GR5AL-24 120
356
3.0
14 lbs.
(7 kg)
208 1.7
240 1.5
GR5AL-30 120
458
3.9
15 lbs.
(7 kg)
208 2.2
240 1.9
GR5AL-36 120
584
4.9
17 lbs.
(8 kg)
208 2.9
240 2.5
GR5AL-42 120
686
5.8
18 lbs.
(9 kg)
208 3.3
240 2.9
GR5AL-48 120
812
6.9
20 lbs.
(9 kg)
208 4.0
240 3.4
GR5AL-54 120
939
7.9
21 lbs.
(10 kg)
208 4.6
240 4.0
GR5AL-60 120
1066
9.0
22 lbs.
(10 kg)
208 5.2
240 4.5
GR5AL-66 120
1177
10.0
24 lbs.
(11 kg)
208 5.7
240 5.0
GR5AL-72 120
1294
10.9
25 lbs.
(12 kg)
208 6.3
240 5.5
Model Voltage Watts Amps
Shipping
Weight
GR5A-18 120
250
2.1
10 lbs.
(5 kg)
208 1.2
240 1.0
GR5A-24 120
350
2.9
11 lbs.
(5 kg)
208 1.7
240 1.4
GR5A-30 120
450
3.8
12 lbs.
(5 kg)
208 2.2
240 1.9
GR5A-36 120
575
4.8
13 lbs.
(6 kg)
208 2.8
240 2.4
GR5A-42 120
675
5.6
14 lbs.
(6 kg)
208 3.2
240 2.8
GR5A-48 120
800
6.7
15 lbs.
(7 kg)
208 3.8
240 3.3
GR5A-54 120
925
7.7
17 lbs.
(8 kg)
208 4.4
240 3.9
GR5A-60 120
1050
8.8
18 lbs.
(8 kg)
208 5.0
240 4.4
GR5A-66 120
1160
9.7
19 lbs.
(9 kg)
208 5.6
240 4.8
GR5A-72 120
1275
10.6
20 lbs.
(9 kg)
208 6.1
240 5.3
SPECIFICATIONS
Electrical Ratings Chart — GR5AL Models
A B
C
DE
F
Side ViewFront View Trim Cover
Dimensions — Control Box (GR5AL Series)
NOTE: Make sure the control box installation location provides
enough space behind the vertical surface for the depth
of the control box and electrical connections.
NOTE: Shipping weights shown below are estimates.
Electrical Ratings Chart — GR5A Models
English
Form No. GR5ALM-1017
6
Model Voltage Watts Amps
Shipping
Weight
GR5AHL-18 120
354
3.0
13 lbs.
(6 kg)
208 1.7
240 1.5
GR5AHL-24 120
506
4.3
14 lbs.
(7 kg)
208 2.5
240 2.1
GR5AHL-30 120
668
5.6
15 lbs.
(7 kg)
208 3.2
240 2.8
GR5AHL-36 120
809
6.8
17 lbs.
(8 kg)
208 3.9
240 3.4
GR5AHL-42 120
961
8.1
18 lbs.
(9 kg)
208 4.7
240 4.0
GR5AHL-48 120
1112
9.4
20 lbs.
(9 kg)
208 5.4
240 4.7
GR5AHL-54 120
1264
10.7
21 lbs.
(10 kg)
208 6.1
240 5.3
GR5AHL-60 120
1416
11.9
22 lbs.
(10 kg)
208 6.9
240 6.0
GR5AHL-66 120
1577
13.3
24 lbs.
(11 kg)
208 7.7
240 6.6
GR5AHL-72 120
1744
14.7
25 lbs.
(12 kg)
208 8.5
240 7.3
Model Voltage Watts Amps
Shipping
Weight
GR5AH-18 120
350
2.9
10 lbs.
(5 kg)
208 1.7
240 1.5
GR5AH-24 120
500
4.2
11 lbs.
(5 kg)
208 2.4
240 2.1
GR5AH-30 120
660
5.5
12 lbs.
(5 kg)
208 3.2
240 2.8
GR5AH-36 120
800
6.7
13 lbs.
(6 kg)
208 3.8
240 3.3
GR5AH-42 120
950
7.9
14 lbs.
(6 kg)
208 4.6
240 4.0
GR5AH-48 120
1100
9.2
15 lbs.
(7 kg)
208 5.3
240 4.6
GR5AH-54 120
1250
10.4
17 lbs.
(8 kg)
208 6.0
240 5.2
GR5AH-60 120
1400
11.7
18 lbs.
(8 kg)
208 6.7
240 5.8
GR5AH-66 120
1560
13.0 *
19 lbs.
(9 kg)
208 7.5
240 6.2
GR5AH-72 120
1725
14.4 *
20 lbs.
(9 kg)
208 8.3
240 7.2
Electrical Ratings Chart — GR5AHL ModelsElectrical Ratings Chart — GR5AH Models
SPECIFICATIONS
* Infinite switch not available.
English
Form No. GR5ALM-1017
7
INSTALLATION
General
Use the information in this section to install a Glo-Ray
®
Curved
Infrared Strip Heater. Strip heaters are shipped with most
components pre-assembled.
WARNING
ELECTRIC SHOCK HAZARD:
• Units require a hardwired connection to on-site electrical
system. Connection must be properly grounded and of
correct voltage, size, and configuration for electrical
specifications of unit. Contact a qualified electrician to
determine and install proper electrical connection.
• Unit must be installed by a qualified electrician.
Installation must conform to all local electrical codes.
Installation by unqualified personnel will void unit
warranty and may lead to electric shock or burn, as
well as damage to unit and/or its surroundings.
FIRE HAZARD:
• Do not install high wattage units above or around
combustible surfaces. Discoloration or combustion
could occur. High wattage units must be installed in
non-combustible surroundings only.
• Make sure to follow the installation information listed
below for specific strip heaters. If safe distances are
not maintained, discoloration or combustion could
occur.
a. Do not install standard wattage strip heaters (GR5A,
GR5AL models) less than 11″ (279 mm) above
combustible surfaces.
b. Do not install high wattage strip heaters
(GR5AH and GR5AHL models) less than 10″
(254 mm) above non-combustible surfaces.
c. Do not install standard wattage units less than 1″
(25 mm) away from a combustible wall or adjacent
surface.
CAUTION
To ensure safe and proper operation, refer to “Installation
Site Requirements” in the INSTALLATION section of this
manual.
NOTICE
Units are voltage-specific. Refer to specification label for
electrical requirements before beginning installation.
Do not add a decorative soffit to hide a pass-through
mounted strip heater. Excessive heat can cause unit
failure.
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under
the Hatco warranty. Contact the manufacturer of the
countertop material for application information.
NOTE: Contact the manufacturer of the countertop base
material for application information and surface
temperature limits before installing the unit.
1. Remove the unit from the shipping carton, and remove all
packing materials.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces
of the unit.
NOTE: For units equipped with tubular stands, refer to the
OPTIONS AND ACCESSORIES section for installtion
details.
3. Install the unit in an appropriate location. Refer to
“Installation Site Requirements” and the “Installing the
Unit” procedure in this section.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70°F
(21°C). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).
• Verify that minimum clearance requirements and
recommended mounting heights are met. Refer to
“Installation Site Requirements” in this section.
• GR5A and GR5AL Series strip heaters can be installed
over a steam table. Follow the standard minimum
clearance requirements.
4. Install the remote control box or individual controls in the
desired location. Refer to “Installing the Controls” in this
section for detailed information.
English
Form No. GR5ALM-1017
8
Heat Pattern Dimension
(approximately 12″ [305 mm]—
determined by mounting height)
11–13″
(279–330 mm)
Combustible
10–13″
(254–330 mm)
Non-Combustible
Recommended
Standard Wattage
Height
Recommended
High Wattage
Height
13–16″
(330–406 mm)
Recommended Element Height for the GR5A Series in all widths
NOTE: The size of heat pattern will vary depending on the
height of the unit.
Installing the Unit
Use the following procedure to install the unit using the supplied
angle brackets.
NOTE: Units can be ordered with up to 10' (3 m) of element
wire leads, depending on the installation location of the
control box. On light-equipped units, the LED wire leads
always will be 18" (457 mm) longer than the element
wire leads.
NOTICE
Damage to any countertop material caused by heat
generated from Hatco equipment is not covered under
the Hatco warranty. Contact manufacturer of countertop
material for application information.
1. Determine the exact mounting location on the underside of
the shelf.
NOTE:The attached angle brackets provide 1″ (25 mm)
clearance between the unit and an overshelf.
NOTE: Units can be mounted to a flat shelf or a shelf with
rolled/flanged edges. The unit must be installed with
theminimum1″(25mm)clearancemeasuredfromthe
lowest part of the overshelf. For example, a shelf with
a1"(25mm)flangededgewouldrequiretheunittobe
installed2"(51mm)belowtheundersideoftheshelf.If
minimum distances are not maintained, damage to the
surroundings and/or failure to the unit could occur.
2. Fasten the angle brackets to the underside of the shelf
using appropriate fasteners (not supplied by Hatco). Make
sure the unit is facing the desired direction with the wire
leads on the proper side before fastening the unit to the
shelf.
INSTALLATION
Installation Site Requirements
The installation site must meet specific requirements for safe
and proper installation of the unit.
• Make sure the countertop material is designed to withstand
long periods of hot food holding temperatures. Contact the
manufacturer of the countertop material for application
information.
• Make sure the installation site provides the proper minimum
clearances for adjacent surfaces.
WARNING
FIRE HAZARD: Do not install high wattage units above or
around combustible surfaces. Discoloration or combustion
could occur. High wattage units must be installed in non-
combustible surroundings only.
Minimum Clearance Requirements—
Combustible Surroundings
Model A B C
GR5A and
GR5AL
11″
(279 mm)
1"
(25 mm)
1”
(25 mm)
Minimum Clearance Requirements—
Non-Combustible Surroundings
Model A B C
GR5A and
GR5AL
10″
(254 mm)
0”
(0 mm)
1”
(25 mm)
GR5AH and
GR5AHL
10″
(254 mm)
0”
(0 mm)
1”
(25 mm)
C
B
Shelf
Back or
Side Wall
Countertop
A
Minimum Clearances
NOTE: GR5A and GR5AL Series strip heaters can be installed
over a steam table. Follow the minimum clearance
requirements for non-combustible surroundings.
English
Form No. GR5ALM-1017
9
INSTALLATION
Shelf
Angle bracket
fastened to
underside of shelf.
1" (25 mm)
Minimum
Gap
Flat Shelf Installation
3. Route the element wire leads and LED wire leads toward
the installation location for the control box/controls.
NOTE: Curved Infrared Strip Heaters with lights (GR5AL Series)
require two separate power supplies from the control
box. A high voltage supply for the heating element and
a low voltage supply for the LED light channels.
Installing the Controls
GR5A and GR5AL Series strip heaters have different control
options. GR5A Series units can be ordered with an RMB Series
Remote Control Box or individual, remote-mounted controls.
GR5AL Series units come standard with a specific remote-
mounted control box. Refer to the appropriate section below for
installation information.
Remote Control Boxes (RMB)—GR5A Series
Hatco Remote Control Boxes (RMB Series) include switches,
wire leads, and/or indicator lights and are shipped ready for
installation.
The RMB Series require one remote control box per strip heater.
NOTE: Remote control boxes are available in several
configurations depending on the model. All boxes are
built in accordance with UL standards to accommodate
switches, indicator lights, and wiring. See the OPTIONS
AND ACCESSORIES section for more information.
Remote Mounted Controls—GR5A Series
Optional remote mounted control switches include ON/OFF
(I/O) toggle switches and infinite heat controls. These controls
need to be installed into an approved electrical box/enclosure
(not supplied) by a qualified electrician. See the OPTIONS AND
ACCESSORIES section for more information.
NOTE: When two or more units are mounted where the heat
from one housing tends to raise the temperature of
another, the controls should be installed in a remote
control box.
NOTICE
To prevent premature failure of components due to
excessive heat, remote mounted control switches must be
installed outside the strip heater heat zone.
Installing the Control Box—GR5AL Series
Use the following procedure to install the GR5AL Series control
box.
NOTE: Units can be ordered with up to 10' (3 m) of element
wire leads, depending on the installation location of the
control box. The LED wire leads always will be 18" (457
mm) longer than the element wire leads.
WARNING
Control box must be mounted in a vertical surface.
Mounting control box in a horizontal surface may result in
the collection of liquids and lead to electric shock.
NOTICE
Install remote-mounted control box outside of areas
subject to temperatures above 104°F (40°C). Excessive
temperatures will cause controls to overheat, malfunction,
and fail.
IMPORTANT NOTE:
Remote-mounted control boxes and control switches must be
installed in a cool, dry location as far away from any heat zone
as possible. Do not mount control boxes directly on, under, or
above unit. Do not mount control boxes in direct contact with
any heated surface or near any steam generating equipment.
1. Cut and drill the appropriate holes in the vertical surface
where the control box will be installed. Refer to the
illustration below for cutout and screw hole dimensions.
NOTE: Make sure the control box installation location provides
enough space behind the vertical surface for the depth
of the control box and electrical connections.
10-1/8"
(257 mm)
4-3/4"
(121 mm)
10-7/16"
(265 mm)
2-1/2"
(64 mm)
1-1/8″
(29 mm)
7/16″
(11 mm)
3/8″
(9 mm)
Silicone Sealant
Control Box Cutout and Screw Hole Dimensions
NOTE: Make sure the width of the control box cutout does not
exceed the above dimension.
2. Complete the routing of the element wire leads and the
LED wire leads from the unit to meet up with the control box
through the cutout.
NOTE: Curved Infrared Strip Heaters with lights (GR5AL and
GR5AHL models) require two separate power supplies
from the control box. A high voltage supply for the
heating element and a low voltage supply for the LED
light channels.
3. Route the wire leads from the on-site power supply to meet
up with the control box through the cutout.
continued...
English
Form No. GR5ALM-1017
10
4. Remove the four trim cover screws from the control box,
and remove the trim cover.
5. Have a qualified electrician make the appropriate electrical
connections to the control box. Refer to the wiring diagram
included with the unit.
a. Connect the LED wire leads from the unit to the low
voltage 2-pole terminal block on the outside of the
control box.
b. Connect the element wire leads from the unit, through
a power knockout, to the high voltage 4-pole terminal
block inside the access cover of the control box.
c. Connect the on-site power supply through a power
knockout, to the high voltage 4-pole terminal block inside
the access cover of the control box.
Low Voltage
Terminal Block
Access Cover
Power
Knockouts
Power Knockouts
High Voltage
Terminal Block
(4-Pole)
GR5AL Control Box Electrical Connections
6. Position the control box into the cutout opening through the
front side. Make sure that none of the electrical wires are
pinched or stressed.
7. Fasten the control box to the vertical surface using four
screws (not supplied).
8. Apply a 1/4″ (6 mm) bead of NSF-approved silicone sealant
where the trim cover will contact the cabinet surface. Refer
to the “Control Box Cutout and Screw Hole Dimensions”
illustration for more information.
9. Reinstall the trim cover on the control box and secure in
position using the four trim cover screws. Make sure to
embed the trim cover edge into the silicone.
DO NOT INSTALL BOX
IN THIS AREA
DO NOT INSTALL
BOX IN THIS AREA
Trim Cover
Trim Cover Screw
Control Box
Control
Box
Cutout
Heat
Installing the Control Box
INSTALLATION
English
Form No. GR5ALM-1017
11
OPERATION
General
Glo-Ray
®
Curved Infrared Strip Heaters are designed for ease
of operation. Use the following information and procedures to
operate the unit.
WARNING
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
CAUTION
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
Controls
GR5A Series Curved Infrared Strip Heaters are available with
a remote-mounted control box or remote-mounted controls.
GR5AL Series Curved Infrared Strip Heaters come standard
with a remote-mounted control box. The following is a list of the
available controls for all Curved Infrared Strip Heaters.
ON/OFF (I/O) Toggle Switch—Turns power on and off to the
heating elements and the LED light channels (if equipped).
Infinite Heat Control—Controls the heat output of the heating
element. Some Infinite Heat Controls also turn power on and
off to the heating elements (OFF [O] position).
Indicator Light—Illuminates when power is on, and shuts off
when power is off.
Startup
1. Turn on the strip heater.
• If unit is equipped with a ON/OFF (I/O) toggle switch,
move the toggle switch to the ON (I) position.
• If unit is equipped with an Infinite Heat Control, turn the
control to the desired setting.
• The indicator light will illuminate (if equipped), the
heating elements will energize, and the LED light
channels will illuminate (if equipped).
2. Allow 30 minutes to reach operating temperature before
placing preheated food product underneath the strip
heater.
Infinite
Heat Control
Indicator Light
ON/OFF (I/O)
Toggle Switch
Infinite
Heat Control
Indicator Light
RMB Control Box (GR5A Series)
GR5AL Series Control Box
Control Boxes
Shutdown
1. Move the ON/OFF (I/O) toggle switch to the OFF (O)
position or turn the Infinite Heat Control to the OFF (O)
position.
• The indicator light will shut off, the LED lights will shut
off, and the heating elements will shut down.
English
Form No. GR5ALM-1017
12
MAINTENANCE
General
Glo-Ray
®
Curved Infrared Strip Heaters are designed
for maximum durability and performance with minimum
maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, turn off power at circuit
breaker, and allow unit to cool before performing any
cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• This unit is not “jet-proof” construction. Do not use jet-
clean spray to clean this unit.
• Do not steam clean or use excessive water on unit.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some after-market or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
Use only Hatco-approved LED light assemblies that are
designed specifically for food holding areas. Using LED
light assemblies not designed for food holding areas could
result in personal injury and/or food contamination.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch the finish of the unit,
marring its appearance and making it susceptible to soil
accumulation.
Daily Cleaning
To preserve the finish of the strip heater, it is recommended that
all surfaces be cleaned daily.
1. Turn off the unit and allow the unit to cool.
2. Wipe down all metal surfaces with a water-dampened,
non-abrasive cloth. Stubborn stains may be removed with
a good stainless steel or non-abrasive cleaner. Clean hard
to reach areas using a small brush and mild soap.
3. Wipe dry the entire unit using a non-abrasive, dry cloth.
Replacing a Display Light—GR5AL Series
The display lights consist of two LED light channels that
illuminate the warming area. These light channels have special
covers to guard against injury and food contamination in the
event of breakage.
To replace a LED light channel:
1. Turn off the unit, allow the unit to cool, and disconnect the
power supply at the circuit breaker.
2. Remove the end box cover underneath the power supply
end of the unit. To remove the end plate:
a. Remove the mounting screw that secures the end box
cover to the end box.
b. Remove the end box cover.
3. Release and remove the LED light channel from three
retaining clips—one on each end of the channel and one
in the middle.
• At each retaining clip location, grasp the inside edge of
the light channel, and carefully pull the channel down
and out of the clip.
4. Disconnect the LED wire lead connectors located where
the end box cover was removed.
LED Light Channel
End Box Cover
Mounting Screw
Retaining
Clip
End Box
LED Wire
Connector
LED Wire
Connector
(remote
box)
Replacing a Display Light
5. Connect the new LED light channel wire lead to the remote
box LED wire lead.
6. Position the new LED light channel in the unit, and carefully
snap it into each retaining clip.
7. Tuck the LED wire leads neatly up into the space between
the light channel and the end box.
8. Position the end box cover over the end box, and secure
using the mounting screw.
NOTE: Hatco LED light channels meet NSF standards for
food holding and display areas. For replacement
LED light channels part numbers, refer to the GR5A
Series Replacement Parts List on the Hatco website
(www.hatcocorp.com).
English
Form No. GR5ALM-1017
13
Symptom Probable Cause Corrective Action
Unit is turned “On” but there is
no heat.
No power to unit. Check circuit breaker and reset as necessary.
Switch is defective. Contact Authorized Service Agent or Hatco for assistance.
Wiring is open. Contact Authorized Service Agent or Hatco for assistance.
Heating element defective. Contact Authorized Service Agent or Hatco for assistance.
Heat on but no lights (GR5AL
only).
LED assembly defective. Contact Authorized Service Agent or Hatco for assistance.
Faulty wiring. Contact Authorized Service Agent or Hatco for assistance.
Heat is inadequate. Unit mounted too high above target area. Lower unit, putting effective heat closer to target.
Excessive air movement around strip heater
target area.
Restrict or redirect air movement (air conditioning duct or
exhaust fan) away from unit.
Heat control set too low. Increase heat control setting.
Incorrect power supply (low). Check power supply to unit, making sure it matches rating on
the unit. If power supply is incorrect, change to match rating
on unit.
Heat is excessive. Unit mounted too close to target area. Check to see that installation is within specifications for type/
model. Increase mounting height if too close.
Heat control set too high. Decrease heat control setting.
Voltage supply too high. Check power supply to unit, making sure it matches rating on
unit. If power supply is incorrect, change to match rating.
Control switches burn out. Remote control box is mounted too close to
the heat zone.
Move remote control box away from the heat zone. The
maximum ambient temperature allowed for the control box is
104°F (40°C).
Switches used are not Hatco supplied. Genuine Hatco Parts are specified to operate safely and
properly in the environment in which they are used. Contact
Authorized Service Agent or Hatco to replace switches with
Genuine Hatco Replacement Parts.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch, turn
off power at circuit breaker, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
English
Form No. GR5ALM-1017
14
OPTIONS AND ACCESSORIES
Non-Adjustable Stands
Aluminum, non-adjustable stands are available as a factory-
installed option for the permanent mounting of GR5A and
GR5AL Series strip heaters to a countertop. They are available
in heights of 10″ (254 mm), 12″ (305 mm), 14″ (356 mm), and
16″ (406 mm).
1. Determine the exact mounting location on the countertop
for the unit. Refer to “Installation Site Requirements” in the
INSTALLATION section of this manual.
2. Prepare the location of each stand mounting flange on the
countertop.
a. Cut out the mounting flange templates provided on this
page. Use the templates for accurate mounting hole,
conduit hole, and LED hole locations.
IMPORTANT NOTE
Make sure the page has not been scaled in size. Measure the
box on this page to check accuracy.
b. Refer to the “Stand Mounting Measurements” table
and the illustration in this section for unit-specific
measurements.
c. Verify which stand will have the conduit and LED wire
leads passing through it and the countertop.
d. Carefully measure, locate, and tape each template onto
the countertop at its appropriate position.
e. Drill holes through the approriate “Drill Here” locations on
each template.
NOTE: Do not drill LED wire hole for GR5A series strip heaters.
3. Feed the conduit and LED wire leads from the unit
through the appropriate holes, and position the unit on the
countertop.
4. Fasten the stands to the countertop using appropriate
fasteners (not supplied by Hatco). Each mounting flange
has two mounting hole locations.
5. Route the element wire leads and LED wire leads toward
the installation location for the control box. Refer to the
INSTALLATION section of this manual for control box/
control installation.
NOTE: Mounting hole size will be determined by fastener size.
This box is
2″ x 2″
(51 mm x 51 mm)
when printed
correctly.
Check page scaling if box
is not 2″ x 2″ when printed.
LED Drill
Here
Ø = 1/4" (6mm)
Conduit
Drill Here
Hole Cutout Ø =
1-3/32″
(28 mm)
Mounting
Hole
Mounting
Hole
Mounting
Hole
Mounting
Hole
Stand Mounting Flange Templates
English
Form No. GR5ALM-1017
15
Stand Mounting Measurements
Model
Outside
Flange (A)
Inside
Flange (B)
Mounting
Holes (C)
GR5A-18
GR5AL-18
17-7/16″
(443 mm)
14-3/16″
(360 mm)
15-5/16″
(389 mm)
GR5A-24
GR5AL-24
23-7/16″
(595 mm)
20-3/16″
(512 mm)
21-5/16″
(541 mm)
GR5A-30
GR5AL-30
29-7/16″
(747 mm)
26-3/16″
(665 mm)
27-5/16″
(694 mm)
GR5A-36
GR5AL-36
35-7/16″
(900 mm)
32-3/16″
(817 mm)
33-5/16″
(846 mm)
GR5A-42
GR5AL-42
41-7/16″
(1052 mm)
38-3/16″
(970 mm)
39-5/16″
(999 mm)
GR5A-48
GR5AL-48
47-7/16″
(1205 mm)
44-3/16″
(1122 mm)
45-5/16″
(1151 mm)
GR5A-54
GR5AL-54
53-7/16″
(1357 mm)
50-3/16″
(1274 mm)
51-5/16″
(1303 mm)
GR5A-60
GR5AL-60
59-7/16″
(1509 mm)
56-3/16″
(1427 mm)
57-5/16″
(1456 mm)
GR5A-66
GR5AL-66
65-7/16″
(1662 mm)
62-3/16″
(1579 mm)
63-5/16″
(1608 mm)
GR5A-72
GR5AL-72
71-7/16″
(1814 mm)
68-3/16″
(1732 mm)
69-5/16″
(1761 mm)
A
C
B
LED Wire Hole
Conduit Hole
Mounting Holes
(2-1/2″ [64 mm]
on center)
Top view of mounting flanges.
Stands removed for clarity.
OPTIONS AND ACCESSORIES
Remote Control Boxes — RMB Series
RMB Series remote control boxes are available in various
configurations for use with strip heaters. Remote control boxes
locate controls away from the heat of the unit, increasing the life
span of the controls. All models are built in accordance with UL
standards with switches, indicator lights, and wiring. Consult the
factory for type and location of RMB Series controls for enclosure.
NOTE: RMB Series remote control boxes require one remote
control box per strip heater.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
disconnect unit from power source, and allow unit to
cool before performing any cleaning, adjustments, or
maintenance.
1. Determine the area to mount the RMB box.
IMPORTANT NOTE:
Remote-mounted control boxes and control switches must
be installed in a cool, dry location as far away from any heat
zone as possible. Do not mount control boxes or switches
directly on, under, or above unit. Do not mount control boxes
or switches in direct contact with any heated surface or near
any steam generating equipment.
Dimensions
Model
Width
(A)
Depth
(B)
Height
(C)
Screw
WIdth
(D)
Screw
Height
(E)
RMB-3
Series
5-15/16″
(150 mm)
3″
(76 mm)
2-5/8″
(67 mm)
6-5/16″
(161 mm)
1-5/8″
(41 mm)
RMB-7
Series
9-3/8″
(239 mm)
3″
(76 mm)
2-5/8″
(67 mm)
9-13/16″
(249 mm
1-5/8″
(41 mm)
D
E
C
B
A
Side View
Top View
Front View
Remote Control Box Dimensions
2. Secure the RMB to the mounting surface using appropriate
screws or fasteners.
• Use the mounting flange on each end of the RMB.
NOTE: Sizing of the power supply wire leads and upstream
overcurrent protection must conform with National Electric
Code (NEC) requirements as well as all local codes.
3. Remove the wiring access cover on bottom of the control
enclosure by removing screws and sliding cover off.
4. Identify and remove the appropriate knockouts from the
control enclosure for the electrical connections.
5. Attach conduit connectors to the knockouts in the control
enclosure.
continued...
English
Form No. GR5ALM-1017
16
OPTIONS AND ACCESSORIES
6. Make the electrical connections between the unit and the
output terminals on the terminal block or wire leads inside
the control enclosure. Refer to the wiring diagrams included
with the unit and the RMB control box.
NOTE: To ground the RMB, use either a separate ground wire,
metallic conduit, or other locally accepted method in
accordance with the National Electric Code (NEC) or
Canadian Electric Code (CEC).
7. Tie all ground leads (green and/or green/yellow leads)
together and terminate with a UL Listed wire nut.
8. Make the electrical connections between the power supply
and the input terminals on the terminal block or wire leads
inside the control box. Refer to the wiring diagram included
with the RMB control box.
NOTE: Verify which wire leads from the foodwarmer are for phase
and neutral, as applicable.
9. Make sure all wire connections are tight, and secure both
conduit runs to the conduit connectors.
10. Reinstall the wiring access cover on bottom of the control
box.
11. Turn on power at the fused disconnect switch/circuit
breaker, turn on the unit, and test operation.
Dual LED Light Option (GR5AL Series Only)
The dual LED light option allows the choice between either
Warm White or Cool White color temperatures using the rocker
switch.
IMPORTANT NOTE—LED Color Temperature
“Warm White” = color temperature range 2700–3200 K.
“Cool White” = color temperature range 4000–4300 K.
Startup
1. Turn on the strip heater.
• Move the rocker switch to the (Warm White) or
(Cool White) position.
• Turn the Infinite Heat Control to the desired setting.
2. Allow 30 minutes to reach operating temperature before
placing preheated food product underneath the strip heater.
Shutdown
1. Move the rocker switch to the O (off) position.
• The LED lights will shut off and the heating elements will
shut down.
Infinite
Heat Control
Rocker Switch
(Warm Light / Off / Cool Light)
Dual LED Controls
Infinite Switch (GR5A Series Only)
Use the following procedure to install an infinite switch. An
infinite switch needs to be installed into an approved electrical
box/enclosure (not supplied) by a qualified electrician.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
disconnect unit from power source, and allow unit to cool
before performing any cleaning, adjustments, or maintenance.
NOTICE
To prevent premature failure of components due to
excessive heat, remote mounted control switches must be
installed outside the strip heater heat zone.
1. Verify unit is off and disconnected from the power source.
2. Install the infinite switch. Refer to the wiring diagram for
proper electrical connections. Make sure the switch is
installed with the “H1” terminal oriented on top. This will
ensure that the switch functions match the markings on the
switch label.
• Power In: L1 and L2 (for 100V and 120V units, L2 is
neutral)
• To Heating Element: H1 and H2
NOTE: The terminals on the infinite switch are specially
designed, high-temperature rated terminals that do not
require solder connections.
NOTICE
The infinite switch must be installed using the terminals
and wires supplied with the switch. Failure to use the
supplied Genuine Hatco Replacement Parts will void all
warranties and may damage the equipment.
LINE
100V
120V
208V
240V
NEUTRAL
NEUTRAL
208V
240V
LOAD
Infinite Switch Wiring Diagram (rear view)
NOTE: Make sure the switch is installed with the “H1” terminal
orientedontop(“12o’clock”position),asshownabove.
This will ensure that the switch functions match the
markings on the switch label.
Infinite Switch Kit Part Numbers
Part Number Voltage
R02.19.018.00 120 volt
R02.19.017.00 208 volt
R02.19.019.00 240 volt
English
Form No. GR5ALM-1017
17
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the “Products”)
to be free from defects in materials and workmanship, under
normal use and service, for a period of one (1) year from the
date of purchase when installed and maintained in accordance
with Hatco’s written instructions or 18 months from the date
of shipment from Hatco. Buyer must establish the Product’s
purchase date by registering the Product with Hatco or by other
means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free
from defects in materials and workmanship from the date of
purchase (subject to the foregoing conditions) for the period(s)
of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1) Additional
Year Parts-Only Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements—HW and HWB Series
(metal sheathed)
b) Two (2) Year Parts and Labor Warranty:
Induction Ranges
c) One (1) Year Parts and Labor PLUS Four (4) Years
Parts-Only Warranty:
3CS and FR Tanks
d) One (1) Year Parts and Labor PLUS Nine (9) Years
Parts-Only Warranty on:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
e) Ninety (90) Day Parts-Only Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH WARRANTIES
DO NOT COVER: Coated incandescent light bulbs, fluorescent
lights, heat lamp bulbs, coated halogen light bulbs, halogen
heat lamp bulbs, xenon light bulbs, LED light tubes, glass
components, and fuses; Product failure in booster tank, fin
tube heat exchanger, or other water heating equipment caused
by liming, sediment buildup, chemical attack, or freezing;
or Product misuse, tampering or misapplication, improper
installation, or application of improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy hereunder will
be limited solely, at Hatco’s option, to repair or replacement
using new or refurbished parts or Product by Hatco or a Hatco-
authorized service agency (other than where Buyer is located
outside of the United States, Canada, United Kingdom, or
Australia, in which case Hatco’s liability and Buyer’s exclusive
remedy hereunder will be limited solely to replacement of part
under warranty) with respect to any claim made within the
applicable warranty period referred to above. Hatco reserves
the right to accept or reject any such claim in whole or in part. In
the context of this Limited Warranty, “refurbished” means a part
or Product that has been returned to its original specifications
by Hatco or a Hatco-authorized service agency. Hatco will not
accept the return of any Product without prior written approval
from Hatco, and all such approved returns shall be made
at Buyer’s sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST PROFITS RESULTING FROM THE
USE OF OR INABILITY TO USE THE PRODUCTS OR FROM
THE PRODUCTS BEING INCORPORATED IN OR BECOMING
A COMPONENT OF ANY OTHER PRODUCT OR GOODS.
LIMITED WARRANTY
Formulaire n° GR5ALM-1017
18
Français
Les consignes de sécurité qui apparaissent dans ce manuel
sont identifiées par les mots indicateurs suivants :
AVERTISSEMENT
AVERTISSEMENT indique une situation dangereuse qui,
si elle n’est pas évitée, peut provoquer la mort ou des
blessures graves.
ATTENTION
ATTENTION indique une situation dangereuse qui, si elle
n’est pas évitée, peut provoquer des blessures légères ou
moyennes.
AVIS
AVIS est utilisé pour des questions sans rapport avec des
blessures corporelles.
INTRODUCTION
Les rampes chauffantes arrondies à infrarouge Glo-Ray
®
de Hatco permettent de maintenir les plats au chaud à une
température optimale plus longtemps. Le design compact et
arrondi permet de réduire la taille des rampes chauffantes,
de mettre en valeur et de maintenir les aliments au chaud, tel
qu’expliqué ci-dessous. Les réflecteurs ont été spécialement
conçus pour orienter la chaleur vers les aliments en toute
sécurité et en maintenant une température optimale plus
longtemps, sans les cuire davantage. Les rampes chauffantes
arrondies à infrarouge Glo-Ray sont idéales pour être placées
en salle, tel que sur un buffet ou un self-service.
Les rampes chauffantes arrondies à infrarouge Glo-Ray sont le
fruit de recherches approfondies ; elles ont fait l’objet d’essais
sur le terrain. Les matériaux utilisés ont été sélectionnés afin
de garantir une durée de vie maximale, un design attractif et
des performances optimales. Chaque unité est inspectée et
testée minutieusement avant d’être expédiée.
Ce manuel contient des instructions relatives à l’installation,
la sécurité et l’utilisation des rampes chauffantes arrondies à
infrarouge Glo-Ray. Hatco vous recommande de lire l’ensemble
des instructions d’installation, de sécurité et d’utilisation
fournies dans ce manuel avant d’installer et d’utiliser l’appareil.
Informations Importantes pour le Propriétaire ................18
Introduction .........................................................................18
Consignes de Sécurité Importantes ................................. 19
Description du Modèle .......................................................20
Désignation du Modèle ...................................................... 20
Caractéristiques Techniques ............................................20
Dimensions — Rampe chauffante .....................................20
Dimensions — Boîtier de commande ................................21
Tableaux des caractéristiques électriques.........................21
Installation ...........................................................................23
Généralités ........................................................................23
Exigences du lieu d’installation .........................................24
Installer l’appareil ...............................................................24
Installer les commandes ....................................................25
Mode d’emploi ....................................................................27
Généralités ........................................................................27
Maintenance ........................................................................28
Généralités ........................................................................28
Nettoyage quotidien ...........................................................28
Remplacer un tube d’éclairage ..........................................28
Guide de Dépannage ..........................................................29
Options et Accessoires .....................................................30
Garantie Limitée .................................................................33
Autorisés Distributeurs de Pièces ........Couverture Arrière
INFORMATIONS IMPORTANTES POUR LE PROPRIÉTAIRE
Notez le numéro de modèle, le numéro de série, la tension
et la date d’achat de l’appareil dans les espaces ci-dessous
(plaque signalétique située sous l’appareil). Veuillez avoir cette
information à portée de la main si vous appelez Hatco pour
assistance.
Modèle No. _______________________________________
Numéro de série ___________________________________
Voltage __________________________________________
Date d’achat ______________________________________
Votre appareil!
Remplissez la garantie en ligne pour éviter les retards pour
faire jouer la garantie. Accédez au site Web Hatco www.
hatcocorp.com, sélectionnez le menu déroulant Parts &
Service, puis cliquez sur Warranty Registration.
Horaires
ouvrables: 7h00 à 17h00
Heure du Centre des États-Unis (CST)
(Horaires d’été : juin à septembre—
7h00 à 17h00 CST du lundi au jeudi
7h00 à 16h00 CST le vendredi)
Téléphone: 800-558-0607; 414-671-6350
Courriel: [email protected]
Service d'assistance et de pièces de
rechange disponible 7j/7, 24h/24 aux
États-Unis et au Canada en composant
le 800-558-0607.
Des renseignements supplémentaires sont disponibles sur
notre site Web à www.hatcocorp.com.
SOMMAIRE
Formulaire n° GR5ALM-1017
19
Français
CONSIGNES DE SÉCURITÉ IMPORTANTES
AVERTISSEMENT
DANGER DE DÉCHARGE ÉLECTRIQUE:
• Les appareils doivent être raccordés au circuit électrique
local. Le câblage doit être mis à la terre de manière appropriée.
Son voltage, ses dimensions et sa configuration doivent
également correspondre aux spécifications électriques de
l’appareil. Contactez un électricien qualifié pour procéder au
choix et à l’installation des branchements électriques adaptés.
• L’appareil doit être installé par un électricien qualifié.
L’installation doit être conforme à l’ensemble des
réglementations électriques locales. Une installation par
un personnel non qualifié provoquera une annulation de la
garantie de l’appareil. Cela peut également entraîner un choc
électrique ou une brûlure et endommager l’unité et/ou les
zones environnantes.
• Le boîtier de commande doit être installé sur une surface
verticale. L’installation du boîtier de commande sur une
surface horizontale peut entraîner une accumulation de
liquides et un risque d’électrocution.
• Placez l’interrupteur sur « ARRÊT », coupez le courant au
niveau du disjoncteur et laissez l’appareil refroidir avant
d’effectuer toute opération de nettoyage, de réglage ou
d’entretien.
• NE PAS immerger l’appareil ni le saturer d’eau. L’appareil
n’est pas étanche à l’eau. Ne pas le faire fonctionner s’il a été
immergé ou saturé d’eau.
• Cet appareil n’est pas étanche aux jets. Ne pas utiliser de jet
sous pression pour nettoyer l’appareil.
• Ne pas nettoyer à la vapeur ni utiliser trop d’eau sur l’appareil.
• Utilisez uniquement des pièces de rechange d’origine
Hatco lorsque l’entretien est nécessaire. Utilisez des pièces
détachées Hatco authentiques sous peine d’annuler toutes
les garanties et d’exposer l’utilisateur à des tensions
électriques dangereuses pouvant entraîner une électrocution
ou des brûlures. Les pièces de rechange authentiques Hatco
sont spécifiées pour fonctionner en toute sécurité dans les
environnements dans lesquels elles sont utilisées. Certaines
pièces de rechange génériques ou d’après-vente n’ont pas les
caractéristiques qui leur permettent d’opérer en toute sécurité
dans les équipements Hatco.
DANGER D’INCENDIE:
• N’installez pas d’appareil haute puissance au-dessus ou
à proximité de surfaces combustibles. Une décoloration
ou une combustion pourraient survenir. Les appareils
haute puissance doivent uniquement être installés dans un
environnement non combustible.
• Assurez-vous de suivre les informations d’installation ci-
dessous pour des rampes chauffantes spécifiques. Si les
distances de sécurité ne sont pas respectées, une décoloration
ou combustion peut avoir lieu.
a. N’installez pas de rampe chauffante à puissance standard
(modèles GR5A et GR5AL) à moins de 279 mm (11") au-
dessus des surfaces combustibles.
b. N’installez pas de rampe chauffante haute puissance
(modèles GR5AH et GR5AHL) à moins de 254 mm (10") au-
dessus des surfaces non combustibles.
c. N’installez pas d’appareil à puissance standard à moins
de 25 mm (1") d’un mur combustible ou d’une surface
adjacente.
RISQUE D’EXPLOSION: Ne conservez pas ou n’utilisez pas
d’essence ou d’autres vapeurs ou liquides inflammables à
proximité de cet appareil ou de tout autre appareil.
AVERTISSEMENT
Assurez-vous que tous les opérateurs ont été formés à l’utilisation
sûre et correcte de l’appareil.
Cet appareil ne doit pas être utilisé par des enfants ou des
personnes avec des capacités physiques, sensorielles ou
mentales diminuées. Assurez-vous que les enfants sont bien
surveillés et tenez-les à l’écart de l’appareil.
Utilisez uniquement des systèmes d’éclairage à LED agréés par
Hatco conçus spécialement pour les zones de maintien au chaud.
L’utilisation d’un système d’éclairage à LED non conçu pour les
zones de maintien au chaud pourrait provoquer des blessures et/
ou contaminer les aliments.
S’assurer que le produit alimentaire a été chauffé à une
température adaptée au maintien de sa salubrité avant de le mettre
dans l’appareil sous peine de risques graves pour la santé. Cet
appareil est destiné au maintien au chaud de produits alimentaires
préchauffés uniquement.
Cet appareil ne contient aucune pièce réparable par l’utilisateur. Si
cet appareil doit être réparé, contacter un réparateur Hatco agréé
ou le Service après-vente Hatco au 800-558-0607 ou 414-671-6350.
ATTENTION
DANGER DE BRÛLURE: Certaines surfaces extérieures de
l’appareil deviennent chaudes. Toucher ces zones de l’appareil
avec précaution
Les graisses standards et approuvées utilisées lors de la
fabrication peuvent provoquer des fumées au cours du démarrage
initial pendant 30 minutes. Il s’agit d’un état temporaire. Utilisez
l’appareil sans produit alimentaire jusqu’à ce que la fumée
disparaisse.
Assurez-vous que le fonctionnement est sûr et adapté. Référez-
vous aux « Exigences d’espace minimum » indiquées dans la
section INSTALLATION de ce manuel
AVIS
Les unités ne fonctionnent qu’à la tension spécifiée. Reportez-
vous à l’étiquette des caractéristiques des exigences électriques
avant de commencer l’installation.
Ne masquez pas une rampe chauffante montée sur un passe-plat
avec une sous-face décorative. Une température excessive peut
entraîner une panne de l’unité.
Installez le boîtier de commande monté à distance hors des
zones soumises à des températures supérieures à 40°C (104°F).
Des températures excessives entraîneront une surchauffe, un
dysfonctionnement et une défaillance.
Les dommages pouvant être causés au dessus de comptoir par
l’équipement de Hatco ne sont pas couverts par la garantie de
Hatco. Contactez le fabricant du comptoir pour les informations
concernant l’application.
Utilisez seulement des nettoyants non abrasifs et des chiffons
doux. Les chiffons et nettoyant abrasifs pourraient érafler
la finition de l’unité, entachant son apparence et la rendant
susceptible à l’accumulation de saleté.
L’appareil ne doit pas être installé à un endroit présentant des
déplacements d’air excessifs. Évitez les zones pouvant être
soumises à des déplacements d’air ou à des courants d’air actifs
(proximité de ventilateurs d’extraction/de hottes d’aspiration, de
conduites de climatisation et de portes extérieures).
Lisez l’information de securite importante suivante avant d’utiliser cet équipement pour éviter
des dommages ou la mort sérieux et pour éviter d’endommager l’équipement ou la propriété.
Formulaire n° GR5ALM-1017
20
Français
DESCRIPTION DU MODÈLE
Modéle Largeur (A) Profonduer (B)
Hauteur de
l’appareil (C)
Hauteur
globale (D)
GR5A, GR5AL,
GR5AH, et GR5AHL
457–1829 mm
(18″–72″)
149 mm
(5-15/16″)
51 mm
(2″)
76 mm
(3″)
Tous les Modèles
All Glo-Ray
®
Toutes les rampes chauffantes arrondies à
infrarouge se composent d'un boîtier en aluminium arrondi,
idéal pour l'installation dans des espaces réduits. Les modèles
de transferts thermiques préétablis dirigent la chaleur émise
par un élément tubulaire afin qu'elle baigne entièrement la
surface de service dessous. Les rampes chauffantes arrondies
à infrarouge se déclinent en haute puissance et puissance
standard avec une largeur de 457 à 1 829 mm (18"–72"). Les
options de finition comprennent plusieurs Designer finitions de
couleurs et de brillance.
Rampes chauffantes arrondies à infrarouge sont fournies avec
des crochets d'angle pour une fixation sous une étagère. Les
câbles électriques standard de 1 524 mm (5″) sont contenus
dans un conduit de 914 mm (3″).
NOTA: Référez-vous à la section OPTIONS ET ACCESSOIRES
pour connaître les options de fixation sur comptoir.
NOTA: Les appareils peuvent être commandés avec un élément
disposantdefilsélectriquespouvantmesurerjusqu’à
3m(10"),enfonctiondulieud’installationduboîtierde
commande. Pour les appareils avec éclairage, les fils
électriques des LED mesurent toujours 457 mm (18")
deplusquelesfilsélectriquesdel’élément.
Modèles GR5A et GR5AH
Ces modèles produisent de la chaleur uniquement. Les options
de commande sont toutes montées à distance et comprennent
un boîtier de commande, un interrupteur à bascule Marche/
Arrêt(I/O) ou une commande de chaleur continue.
Modèles GR5AL et GR5AHL
En plus de la chaleur, ces modèles comprennent deux lumières
LED qui fournissent un éclairage d'appoint pour mettre en lumière
le produit alimentaire dessous. Les options de température de
couleur de LED incluent le blanc chaud ou le blanc froid. Les
commandes sont situées dans un boîtier de commande monté à
distance et sont composées d'un interrupteur à bascule Marche/
Arrêt(I/O), d'un témoin lumineux POWER ON, et d'un bouton de
commande de la chaleur continue. Les câbles de LED standard
sont de 457 mm (18") de plus que les fils électriques de l'élément.
Cornière
Barre à LED
Barre à LED
Boîtier de commande
à distance
Rampe chauffante GR5AL
REMARQUE IMPORTANTE — Température de couleur de LED
« Blanc chaud » = plage de température de couleur 2 700–3 200 K.
« Blanc froid » = plage de température de couleur 4 000–4 300 K.
DÉSIGNATION DU MODÈLE
CARACTÉRISTIQUES TECHNIQUES
A
C
D
B
Dimensions — Rampe chauffante
G R 5 A H L - xx
Glo-Ray arrondie
Revêtement en aluminium
L = Lampes à LED
Aucun caractère = Aucun éclairage
Largeur (en pouces)
H = haute puissance
A
bsence de lettre = puissance standard
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Hatco GR5A, GR5AH, GR5AL, GR5AHL Series Le manuel du propriétaire
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