18
TROUBLESHOOTING
COMMON PROBLEMS
PROBLEM
SOLUTIONS
Fan does not start
•Check main and branch circuit fuses or circuit
breakers.
•Make sure forward/reverse switch is rmly in left or
right position. Fan will not operate when switch is in
the middle.
•Make sure that the wall control is turned “ON”.
•Check line wire connections to fan and switch wire
connections in switch housing.
• CAUTION: Make sure main power is turned off.
Fan sounds noisy
•Make sure all screws in motor housing are snug (not
over-tightened).
• Make sure the screws which attach the fan blade
bracket to the motor are tight.
• Make sure wire nut connectors in switch housing are
not rattling against each other or against the interior
wall of the switch housing.
•CAUTION: Make sure power is turned off before
accessing switch housing.
• If using an optional ceiling fan light kit, make sure the
screws securing the glassware are nger-tight. Make
sure light bulbs are tight in sockets and not touching
glass shade(s). If vibration persists from glass, remove
glass and install a 1/4”-wide (6 mm) rubber band on
glass neck to act as an insulator. Replace glass and
tighten screws against rubber band.
• Some fan motors are sensitive to signals from solid
state variable speed controls. DO NOT USE a solid
state variable speed control.
•Allow “break-in” period of 24 hours. Most noises
associated with a new fan will disappear after this
period.
PROBLEM
SOLUTIONS
Fan wobbles
Light does not work
•Check the blue wire from fan to make sure it is
connected to hot wire from supply wire coming out
of the ceiling.
•Check for loose or disconnected wires in fan switch
housing.
• Check for loose or disconnected wires in light kit.
•Check for faulty light bulbs.
• All blades are weighed and grouped by weight.
Natural woods vary in density which could cause the
fan to wobble even though all blades are weight-
matched. The following procedures should eliminate
most of the wobble. Check for wobble after each
step. Refer page 8
•Check that all blades are screwed firmly into blade
brackets.
• Check that all blade brackets are tightened securely
to motor.
• Interchanging two adjacent blades could
redistribute the weight and possibly result in smoother
operation.
•
•
Make sure that canopy and hanger bracket are
tightened securely to ceiling junction box and
junction box is mounted firmly to ceiling joist.
Most wobble problems of fan are caused when
blades are not in equal level. To check the blade
levels, select a point on the ceiling above the tip of
any blade. Measure the distance from the ceiling to
the blade tip, to an accuracy of 1/8" (3 mm). Rotate
the blades until the next blade is in the measuring
position. Repeat measurement for each blade. If all
blade levels are not equal, you can adjust blade
levels by the following procedure. To adjust a blade
tip down, insert a washer (not supplied) between the
blade and blade bracket at the screw closest to the
motor. To adjust a blade tip up, insert washer (not
supplied) between the blade and blade bracket at
the two screws farthest from the motor.