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© 2017 Directed. All rights reserved.
Limited Lifetime Warranty
REMOTE STARTERS:
As the manufacturer, Directed warrants to the original consumer purchaser only (non-
transferable) that the remote starter module (control box) shall be free from defects in
materials and workmanship for as long as the original consumer purchaser continuously
owns the vehicle in which the remote starter was originally installed. Directed promises
to the original purchaser to repair or replace (at Directed’s election) with a comparable
reconditioned model any Directed unit (hereafter the “unit”), excluding without limitation
the siren, the remote transmitters, the associated sensors and accessories, which proves
to be defective in workmanship or material under reasonable use during the lifetime of
the vehicle.
This warranty is non-transferable and is automatically void if: the unit’s date code or serial
number is defaced, missing or altered; the unit has been modified or used in a manner
contrary to its intended purpose; the unit has been damaged by accident, unreasonable use,
neglect, improper service, installation or other causes not arising out of defects in materials
or construction. The warranty does not cover damage to the unit caused by installation or
removal of the unit. Directed, in its sole discretion, will determine what constitutes excessive
damage and may refuse the return of any unit with excessive damage.*
* Effective on modules produced since August 2011.
ACCESSORIES:
Directed warrants to the original consumer purchaser only (non-transferable) that it
will replace any Directed accessory part for a one-year period from date of purchase.
Accessories will only be replaced if proven defective in material or workmanship, and if,
when the accessory is returned to the point of purchase, the retailer is provided with a
copy of the proof of purchase. The accessory will be sent to the retailer for the consumer
to claim within a 4 (four)-week period.
THE WARRANTY IS VOID IF:
1. The product has been damaged, altered in any way or tampered with, without the
explicit written consent of a Directed technician. For remote starter modules, this
includes the opening or removal of the plastic covering of the module, or the removal
or alteration of the barcode label on the plastic covering of the module.
2. The product is damaged due to accident, fire, flood, shipping and handling, misuse,
neglect, or other conditions beyond the control of Directed.
3. The product has been installed or repaired by anyone other than a certified
technician.
4. The product has been improperly installed or used.