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system of those Bluetooth devices and company
security regulations implemented on the device.
Oral-B adheres to and strictly implements the Bluetooth
standard by which Bluetooth devices can communicate
and function in Oral-B toothbrushes.
However, if device manufacturers fail to implement this
standard, Bluetooth compatibility and features will be
further compromised and the user may experience
functional and feature-related issues. Please note that
the software on the Bluetooth device can significantly
affect compatibility and operation.
1) Warranty – Exclusions and Limitations
This limited warranty applies only to the new products
manufactured by or for The Procter & Gamble Company,
its Affiliates or Subsidiaries (“P&G”) that can be
identified by the Braun/Oral-B trademark, trade name,
or logo affixed thereto. This limited warranty does not
apply to any non-P&G product including hardware and
software. P&G is not liable for any damage to or loss of
any programs, data, or other information stored on any
media contained within the product, or any non-P&G
product or part not covered by this limited warranty.
Recovery or reinstallation of programs, data or other
information is not covered under this limited warranty.
This limited warranty does not apply to (i) damage
caused by accident, abuse, misuse, neglect,
misapplication, or non-P&G product; (ii) damage
caused by service performed by anyone other than
Braun or authorized Braun service location; (iii) a
product or part that has been modified without the
written permission of P&G, and (iv) damage arising out
of the use of or inability to use the Oral-B Smartphone
stand/puck, Smartphone mirror holder, or charging
travel case (“Accessories”).
2) Using your smartphone holder
The Oral-B Accessories included in the package has
been designed to provide you with a convenient way to
position your smartphone while you are using the
Oral-B app. Try multiple orientations of your
smartphone in the Oral-B smartphone holder prior to
use to determine the best positioning of your
smartphone in the holder. Be sure to try this in a
manner which will not harm your smartphone if it falls
out of the stand. Do not use in automobiles.
LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN
NO EVENT SHALL P&G, ITS DISTRIBUTORS OR
SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY
FOR ANY DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE
DAMAGES, OF ANY NATURE WHATSOEVER, ARISING
OUT OF THE USE OF OR INABILITY TO USE THE
ORAL-B ACCESSORIES, INCLUDING, WITHOUT
LIMITATION, INJURY TO PERSONS, PROPERTY
DAMAGE, LOSS OF VALUE OF ANY THIRD PARTY
PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B
ACCESSORIES, OR LOSS OF USE OF THE ORAL-B
ACCESSORIES OR ANY THIRD PARTY PRODUCTS THAT
ARE USED IN OR WITH THE ORAL-B ACCESSORIES,
EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. WITHOUT LIMITING THE
FOREGOING, YOU UNDERSTAND AND AGREE THAT
P&G HAS NO LIABILITY FOR ANY DAMAGE OR
DESTRUCTION TO CONSUMER ELECTRONICS
DEVICES OR OTHER PERSONAL PROPERTY THAT ARE
CONTAINED ON OR EXTERIOR TO THE ORAL-B
ACCESSORIES, OR ANY LOSS OF DATA CONTAINED IN
THE FOREGOING DEVICES. IN NO EVENT SHALL ANY
RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL
PRICE PAID FOR THE PURCHASE OF THE PRODUCT.
Warranty replacement brush heads
Oral-B warranty will be voided if electric rechargeable
handle damage is found to be attributed to the use of
non-Oral-B replacement brush heads.
Oral-B does not recommend the use of non-Oral-B
replacement brush heads.
• Oral-B has no control over the quality of non-Oral-B
replacement brush heads. Therefore, we cannot
ensure the cleaning performance of non-Oral-B
replacement brush heads, as communicated with the
electric rechargeable handle at time of initial purchase.
• Oral-B cannot ensure a good fit of non-Oral-B
replacement brush heads.
• Oral-B cannot predict the long-term effect of
non-Oral-B replacement brush heads on handle wear.
All Oral-B replacement brush heads carry the Oral-B
logo and meet Oral-B’s high quality standards. Oral-B
does not sell replacement brush heads or handle parts
under any other brand name.
Satisfaction Guaranteed
or Your Money Back:
Try it with no risk for 60 days!
If you are not 100% satisfied, call 1-877-593-4199 to
receive a full refund. Return the product in its original
packaging along with the original cash receipt
postmarked within 60 days of purchase to receive a
pre-paid card in the amount of purchase. Terms of
prepaid card apply.
Your Oral-B toothbrush must be returned in its original
packaging and be postmarked no later than 60 days
after the date of purchase. Please allow 6-8 weeks for
handling. In the U.S., the shipment return costs of the
product is the responsibility of the consumer. Sorry: No
refunds will be made for any Oral-B product damaged
by accident, neglect, unreasonable use or lost in the
post.
Terms and conditions apply. For further details please
contact our customer service.
Business Use - P&G AUTHORIZED POA-00045935 Rev 001 Effective Date 2018-05-21 Printed 2018-11-01 Page 11 of 36