Hatco ITQ Series Le manuel du propriétaire

Marque: Hatco

Modèle: ITQ Series

Catégorie: Grille-pain

Taper: Le manuel du propriétaire

Do not operate this equipment unless you

have read and understood the contents

of this manual! Failure to follow the

instructions contained in this manual

may result in serious injury or death.

This manual contains important safety

information concerning the maintenance,

use, and operation of this product. If

you’re unable to understand the contents

of this manual, please bring it to the

attention of your supervisor. Keep this

manual in a safe location for future

reference.

English = p 2

WARNING

No opere este equipo al menos que haya

leído y comprendido el contenido de este

manual! Cualquier falla en el seguimiento

de las instrucciones contenidas en

este manual puede resultar en un serio

lesión o muerte. Este manual contiene

importante información sobre seguridad

concerniente al mantenimiento, uso y

operación de este producto. Si usted

no puede entender el contenido de

este manual por favor pregunte a su

supervisor. Almacenar este manual en

una localización segura para la referencia

futura.

ADVERTENCIA

Ne pas utiliser cet équipement sans avoir

lu et compris le contenu de ce manuel ! Le

non-respect des instructions contenues

dans ce manuel peut entraîner de

graves blessures ou la mort. Ce manuel

contient des informations importantes

concernant l’entretien, l’utilisation et le

fonctionnement de ce produit. Si vous ne

comprenez pas le contenu de ce manuel,

veuillez le signaler à votre supérieur.

Conservez ce manuel dans un endroit

sûr pour pouvoir vous y référer plus tard.

Français = p 16

AVERTISSEMENT

hatcocorp.com

(see page 2)

S’inscrire en ligne!

(voir page 16)

Intelligent Toast-Qwik

Conveyor Toaster • Grille-pain à convoyeur

ITQ Series • Série ITQ

Installation and Operating Manual

Manuel d’installation et d’utilisation

Form No. ITQM-0317

English

Important Owner Information ..............................................2

Introduction ...........................................................................2

Important Safety Information ..............................................3

Model Description ................................................................4

Model Designation ...............................................................5

Specifications .......................................................................5

Plug Configurations .............................................................5

Electrical Rating Charts ....................................................... 5

Dimensions .......................................................................... 6

Installation .............................................................................7

General ................................................................................ 7

Operation ...............................................................................8

General ................................................................................ 8

Touchpad Control ................................................................8

Operating the Toaster .......................................................... 9

Power Save Mode ...............................................................9

Programming Menu Items .................................................10

Using the Systems Menu .................................................. 11

Maintenance ........................................................................12

General .............................................................................. 12

Daily Cleaning ...................................................................12

Cleaning the Fan Filters ....................................................13

Cleaning the Bottom Element Reflector ............................13

Cleaning the Touchpad Control .........................................13

Troubleshooting Guide ......................................................14

ITQ Error Message Guide .................................................14

Options and Accessories ..................................................15

Limited Warranty ................................................................15

Authorized Parts Distributors ...........................Back Cover

IMPORTANT OWNER INFORMATION

INTRODUCTION

Hatco Intelligent Toast-Qwik

Conveyor Toasters with

Spot-On™ technology are specially-designed to automate,

accelerate, and enhance the toasting operation. Spot-On

technology senses when product is placed on the conveyor

and activates the unit. Product then passes through a heating

chamber for rapid and thorough toasting. Pre-programmed

conveyor speed and chamber temperature produce the desired

toasting color for the product being toasted.

Hatco toasters are built with quality to meet the demands

of foodservice operations and provide years of trouble-free

performance. The metal-sheathed, tubular heating elements

are guaranteed against breakage and burnout for two years.

Hatco Intelligent Toast-Qwik Conveyor Toasters are products

of extensive research and field testing. The materials used

were selected for maximum durability, attractive appearance,

and optimum performance. Every unit is inspected and tested

thoroughly prior to shipment.

This manual provides installation, safety, and operating

instructions for Intelligent Toast-Qwik Conveyor Toasters. Hatco

recommends all installation, operating, and safety instructions

appearing in this manual be read prior to installation or

operation of a unit.

Safety information that appears in this manual is identified by

the following signal word panels:

WARNING

WARNING indicates a hazardous situation which, if not

avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not

avoided, could result in minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to

personal injury.

Record the model number, serial number, voltage, and purchase

date of the unit in the spaces below (specification label located

on the back of the unit). Please have this information available

when calling Hatco for service assistance.

Model No. ________________________________________

Serial No. _________________________________________

Voltage ___________________________________________

Date of Purchase ___________________________________

Completing online warranty registration will prevent delay in

obtaining warranty coverage. Access the Hatco website at

www.hatcocorp.com, select the Parts & Service pull-down

menu, and click on “Warranty Registration”.

Business

Hours: 7:00 am to 5:00 pm Central Standard Time (CST)

(Summer Hours: June to September—

7:00 am to 5:00 pm CST Monday–Thursday

7:00 am to 4:00 pm CST Friday)

Telephone: 800-558-0607; 414-671-6350

E-mail: [email protected]

24 Hour 7 Day Parts and Service

Assistance available in the United States

and Canada by calling 800-558-0607.

Additional information can be found by visiting our web site at

www.hatcocorp.com.

CONTENTS

Form No. ITQM-0317

English

IMPORTANT SAFETY INFORMATION

WARNING

ELECTRIC SHOCK HAZARD:

• Plug unit into a properly grounded electrical receptacle of

the correct voltage, size, and plug configuration. If plug

and receptacle do not match, contact a qualified electrician

to determine and install proper voltage and size electrical

receptacle.

• Put unit in standby, allow to cool, turn OFF power switch,

and unplug power cord before performing cleaning,

adjustments, maintenance, or attempting to clear a jam.

• Unit is not weatherproof. Locate unit indoors where

ambient air temperature is a minimum of 70°F (21°C) and a

maximum of 100°F (38°C).

• DO NOT submerge or saturate with water. Unit is not

waterproof. Do not operate if unit has been submerged or

saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet-

clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not allow liquids to spill into unit.

• Do not pull unit by power cord.

• Discontinue use if power cord is frayed or worn.

• Do not attempt to repair or replace a damaged power cord.

Cord must be replaced by Hatco, an Authorized Hatco

Service Agent, or a person with similar qualifications.

• Never insert a knife, fork, or similar object into toasting

chamber.

• This unit must be serviced by qualified personnel only.

Service by unqualified personnel may lead to electric

shock or burn.

• Use only Genuine Hatco Replacement Parts when service

is required. Failure to use Genuine Hatco Replacement

Parts will void all warranties and may subject operators of

the equipment to hazardous electrical voltage, resulting

in electrical shock or burn. Genuine Hatco Replacement

Parts are specified to operate safely in the environments

in which they are used. Some aftermarket or generic

replacement parts do not have the characteristics that will

allow them to operate safely in Hatco equipment.

EXPLOSION HAZARD: Do not store or use gasoline or other

flammable vapors or liquids in the vicinity of this or any other

appliance.

Make sure all operators have been instructed on the safe and

proper use of the unit.

This unit is not intended for use by children or persons with

reduced physical, sensory, or mental capabilities. Ensure

proper supervision of children and keep them away from the

unit.

If toaster overheats or cooling fans inside unit stop working,

the safety high-limit switch will shut off toaster. Contact

Authorized Service Agent or Hatco for assistance.

WARNING

FIRE HAZARD:

 • Allow a minimum clearance of 1″ (25 mm) along the

sidesandrearofunit.Allowaminimumclearanceof12″

(305 mm) in the front, measured from chamber opening

on toaster body. If safe distances are not maintained,

discoloration or combustion could occur.

 • Do notlocatetoasterunder shelvingorcloserthan12″

(305 mm) from the ceiling.

• Do not place anything on top of toaster. Do not place

toaster near or underneath curtains or other combustible

materials. Items near or on top of toaster could catch fire

causing injury and/or damage to the toaster.

• In case of fire, disconnect toaster from power source

immediately. This allows unit to cool, making it easier and

safer to put out fire.

This unit has no “user-serviceable” parts. If service is required

on this unit, contact an Authorized Hatco Service Agent or

contact the Hatco Service Department at 800-558-0607 or

414-671-6350.

CAUTION

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution

when touching these areas.

• Do not remove crumb trays, toast chute, or toast chute

slide for cleaning until toaster is cool.

Locate unit at proper counter height in an area that is

convenient for use. Location should be level and strong

enough to support weight of unit and contents.

Always operate toaster with crumb tray(s) and toast chute

installed.

If Warning light comes on, unit is malfunctioning due to fan

failure. Turn off unit, disconnect from power supply, and have

unit serviced by a qualified technician.

NOTICE

Do not locate unit in an area subject to temperatures above

100°F (38°C) or grease from grills, fryers, etc. Excessive

temperatures and grease could cause damage to unit.

Do not locate unit in area with excessive air movement around

unit. Avoid areas that may be subject to active air movements

or currents (i.e., near exhaust fans/hoods, air conditioning

ducts, and exterior doors).

Do not locate toaster in an area that restricts air flow around

front or rear of unit.

Do not block air flow to cooling fans. Operating issues and/or

damage to unit may occur.

Do not turn off unit while cooling fans are running. Damage

to unit may occur. Put unit in standby and allow to cool for 20

minutes before turning off.

Use non-abrasive cleaners and cloths only. Abrasive cleaners

and cloths could scratch finish of unit, marring its appearance

and making it susceptible to soil accumulation.

This unit is intended for commercial use only—NOT for

household use.

Clean unit daily to avoid malfunctions and maintain sanitary

operation.

Read the following important safety information before using this equipment to avoid serious

injury or death and to avoid damage to equipment or property.

Form No. ITQM-0317

English

MODEL DESCRIPTION

All Models

Intelligent Toast-Qwik

Conveyor Toasters are fast, reliable,

and extremely versatile. Individually-controlled top and bottom

heating elements, multi-speed two-directional conveyor belts,

and optical product sensors provide the ability to produce a

wide variety of menu items. Intelligent Toast-Qwik Conveyor

Toasters include a programmable touchpad control with

display, a USB port, a removable toast chute, a removable

crumb tray(s), removable fan filters, 1″ (25 mm) adjustable

legs, and a factory attached 6′ (1829 mm) power cord and plug.

Power Save Mode

Intelligent Toast-Qwik Conveyor Toasters feature an energy-

saving Power Save mode that reduces heat levels to a specified

percentage of full power. The toaster enters Power Save mode

automatically after a specified period of inactivity or when the

POWER SAVE key on the touchpad control is touched. Full

power can be restored within 1–2 minutes by placing food

product between the product sensors on the conveyor belt or

by touching any of the program keys (keys 1–5).

ColorGuard System

Intelligent Toast-Qwik Conveyor Toasters use a patented

ColorGuard Sensing System. This system monitors and

automatically adjusts conveyor speed and chamber

temperature during high usage periods to ensure toast color

uniformity.

Model ITQ-875-1C

Model ITQ-8750-1C is a narrow, single conveyor toaster

capable of toasting bread products up to 2-1/8″ (54 mm) thick.

The conveyor width is 5-5/8″ (143 mm).

USB

Port

Warning

Light

Touchpad

Control

Touchpad

Display

Crumb

Tray

Toast Chute

Slide

Product Sensors

Fan Filter

Cooling Fan

Model ITQ-875-1C

Model ITQ-1000-1C

Model ITQ-1000-1C is a single conveyor toaster capable

of toasting bread products up to 1-3/4″ (44 mm) thick. The

conveyor width is 9-7/16″ (240 mm).

USB

Port

Warning

Light

Touchpad

Control

Touchpad

Display

Crumb

Tray

Toast Chute

Product Sensors

Fan Filter

Cooling Fan

Model ITQ-1000-1C

Model ITQ-1750-2C

Model ITQ-1750-2C is a dual conveyor toaster capable of

toasting bread products up to 2-1/8″ (54 mm) thick. Each

conveyor on this model has a width of 5-5/8″ (143 mm) and

can be operated independently.

USB

Port

Warning

Light

Touchpad

Control

Touchpad

Display

Toast Chute

Slide

Crumb

Trays

Product Sensors

Left Conveyor Right Conveyor

Fan Filter

Cooling Fan

Model ITQ-1750-2C

Form No. ITQM-0317

English

Model Voltage Hertz Watts Amps Plug Configuration Shipping Weight*

ITQ-875-1C 208 60 2700 13.0 NEMA 6-20P, NEMA L6-20P 59 lbs. (27 kg)

240 60 2700 11.3 NEMA 6-20P, NEMA L6-20P 59 lbs. (27 kg)

ITQ-1000-1C 208–240 † 60 3230–4300 15.5–17.9 NEMA 6-30P, NEMA L6-30P 89 lbs. (40 kg)

ITQ-1750-2C 208 60 4960 23.8 NEMA 6-30P, NEMA L6-30P 106 lbs. (48 kg)

240 60 4960 20.7 NEMA 6-30P, NEMA L6-30P 106 lbs. (48 kg)

MODEL DESIGNATION

I T Q - X X X X - X C

Intelligent Toast-Qwik

Conveyor Toaster

Model Number

1C = Single Conveyor

2C = Dual Conveyor

SPECIFICATIONS

Plug Configurations

Units are supplied from the factory with an electrical cord and

plug installed. Plugs are supplied according to the application.

WARNING

ELECTRIC SHOCK HAZARD: Plug unit into a properly

grounded electrical receptacle of the correct voltage,

size, and plug configuration. If plug and receptacle do not

match, contact a qualified electrician to determine and

install the proper voltage and size electrical receptacle.

1(0$3

1(0$/3

1(0$3 1(0$/3

Plug Configurations

NOTE: Receptacle not supplied by Hatco.

Electrical Rating Chart

* Shipping weight includes packaging.

† Unit is designed to operate on supply voltages between 208 V and 240 V.

Form No. ITQM-0317

English

Model

Width

(A)

Depth

(B)

Height

(C)

Footprint

Width (D)

Footprint

Depth (E)

Platform

Width (F)

Conveyor

Width (G)

Opening

Height (H)

ITQ-875-1C

14-5/8″

(370 mm)

28-11/16″

(728 mm)

16-9/16″

(420 mm)

9-1/4″

(235 mm)

17-3/4″

(450 mm)

9-1/4″

(235 mm)

5-5/8″

(143 mm)

2-3/16”

(56 mm)

ITQ-1000-1C

17-5/8″

(448 mm)

28-5/8″

(727 mm)

18″

(457 mm)

13-3/4″

(349 mm)

17-3/4″

(450 mm)

13-3/4″

(349 mm)

9-7/16″

(240 mm)

2″

(51 mm)

ITQ-1750-2C

20″

(508 mm)

28-11/16″

(728 mm)

16-9/16″

(420 mm)

16-1/4″

(412 mm)

17-3/4″

(450 mm)

16-1/8″

(410 mm)

5-5/8″

(143 mm)

2-3/16”

(56 mm)

Dimensions

Front View

Top View

Side View

G F

Model ITQ-1000-1C shown.

Specification

Label

SPECIFICATIONS

Form No. ITQM-0317

English

INSTALLATION

General

The Hatco Intelligent Toast-Qwik

Conveyor Toaster is shipped

with all components pre-assembled. Care should be taken

when unpacking the shipping carton to avoid damage to the

unit and the components enclosed.

WARNING

ELECTRIC SHOCK HAZARD: Unit is not weatherproof.

Locate unit indoors where ambient air temperature is a

minimum of 70°F (21°C) and a maximum of 100°F (38°C).

EXPLOSION HAZARD: Do not store or use gasoline or

other flammable vapors or liquids in the vicinity of this or

any other appliance.

FIRE HAZARD:

 • Allowaminimumclearanceof1″(25mm)alongthe

sides and rear of unit. Allow a minimum clearance of

12″ (305 mm) in the front, measured from chamber

opening on toaster body. If safe distances are not

maintained, discoloration or combustion could occur.

 • Donotlocatetoasterundershelvingorcloserthan12″

(305 mm) from the ceiling.

• Do not place anything on top of toaster. Do not place

toaster near or underneath curtains or other combustible

materials. Items near or on top of toaster could catch

fire causing injury and/or damage to the toaster.

1. Remove the unit from the carton.

NOTE: To prevent delay in obtaining warranty coverage,

complete online warranty registration. See the

IMPORTANT OWNER INFORMATION section for

details.

2. Remove tape and protective packaging from all surfaces

of the unit.

CAUTION

Locate unit at the proper counter height in an area that is

convenient for use. The location should be level to prevent

the unit or its contents from falling accidentally and strong

enough to support the weight of the unit and contents.

NOTICE

Do not locate unit in an area subject to temperatures above

100°F (38°C) or grease from grills, fryers, etc. Excessive

temperatures and grease could cause damage to unit.

Do not block air flow to cooling fans. Operating issues and

damage to unit may occur.

3. Place the unit in the desired location.

• Make sure the unit is installed where the ambient air

temperature will not rise above 100°F (38°C) and where

it will not be exposed to excessive moisture or grease-

laden air. Avoid areas that may be subject to active air

movements or currents (i.e., near exhaust fans/hoods,

air conditioning ducts, and exterior doors).

• Make sure the unit is at the proper counter height in an

area convenient for use.

• Make sure the countertop is level and strong enough to

support the weight of the unit and food product.

• Make sure all the feet on the bottom of the unit are

positioned securely on the countertop.

4. Level the unit by turning the leveling feet on each leg, if

necessary.

5. Install the crumb tray(s), if necessary.

a. Position the crumb tray directly under the conveyor belt

and above the lower conveyor support bar at the front

of the toaster.

b. Slide the crumb tray into the toaster until it stops.

Lower Conveyor

Support Bar

Crumb

Tray

Installing a Crumb Tray (ITQ-1750-2C shown)

6. Install the toast chute, if necessary. There are two styles of

toast chutes (see illustration for details).

a. Slide the long/angled section of the toast chute into the

toaster from the front.

b. As the toast chute nears the rear of the toaster, align

the cutouts/tabs on each side of the chute with the pins

inside the toaster. Make sure the long/angled section of

the chute is resting against the back wall of the toaster.

Tab

(position

behind

pin)

ITQ-875-1C/

ITQ-1750-2C

Toast Chute

Back wall

of toaster.

ITQ-1000-1C

Toast Chute

Cutout

Installing the Toast Chute

7. For ITQ-875-1C and ITQ-1750-2C models, install the toast

chute slide onto the toast chute.

8. Plug the unit into a properly grounded electrical receptacle

of the correct voltage, size, and plug configuration. See the

SPECIFICATIONS section for details.

Form No. ITQM-0317

English

OPERATION

General

The Intelligent Toast-Qwik

Conveyor Toaster is designed for

ease of operation and versatility. Use the following information

and procedures to operate the toaster.

WARNING

Read all safety messages in the IMPORTANT SAFETY

INFORMATION section before operating this equipment.

CAUTION

BURN HAZARD:

• Some exterior surfaces on unit will get hot. Use caution

when touching these areas.

• Do not remove crumb trays, toast chute, or toast chute

slide for cleaning until toaster is cool.

Always operate toaster with crumb tray(s) and toast chute

installed.

Touchpad Control

The following are descriptions of the controls used to operate

the Intelligent Toast-Qwik Conveyor Toaster. All controls are

located on the touchpad control at the front of the unit.

Program Keys (Keys 1–5)

Each program key stores the toast settings for a custom

menu item. Touching one of the program keys starts the

corresponding menu item toast sequence. On dual conveyor

toasters, the program keys on the left side of the touchpad are

for the left conveyor, and the program keys on the right side of

the touchpad are for the right conveyor.

NOTE: On single conveyor toasters, only keys 1–5 are used

for custom menu items. Keys 6–10 are used for

programming functions.

Standby Key

The Standby ( ) key toggles the toaster between operation

and standby. In standby, the conveyor and elements are off and

the touchpad display is dark, but the toaster remains energized.

• From standby, touch and hold the key for three

seconds to activate the toaster. The toaster will be ready

for operation in approximately five minutes.

• From operation, touch and hold the key for three

seconds to shut down operation and put the toaster into

standby.

POWER SAVE Key

The POWER SAVE key puts the toaster into Power Save

mode. In Power Save mode, the toaster remains activated but

the heat level drops to a reduced percentage of the current

heat settings. When restarting from Power Save mode, the

unit will be ready to toast in approximately two minutes or less.

Darker Key

The Darker ( ) key allows a single item to be toasted to a

darker shade than the current menu item setting.

To use the key:

a. Place the item on the conveyor, and touch the desired

program key.

b. Touch the key. This key may be touched up to five

times to produce a shade five times darker than the

current menu setting.

Lighter Key

The Lighter ( ) key allows a single item to be toasted to a

lighter shade than the current menu item setting.

To use the key:

a. Place the item on the conveyor, and touch the desired

program key.

b. Touch the key. This key may be touched up to five

times to produce a shade five times lighter than the

current menu setting.

Up/Down Arrow Keys

The Up/Down Arrow ( ) keys scroll through additional

menu items, if available. The display will show each menu item

next to its corresponding program key (1–5).

Touchpad Display

The touchpad display shows the current status of the toaster

as well as operational information related to the program keys,

chamber temperature, error messages, etc...

L1 Bun

L2 Toast

L3 H. Brown

L4 Product4

L5 Product5

R1 Bun

R2 Toast

R3 H. Brown

R4 Product4

R5 Product5

Touchpad Display

Left Conveyor

Program Keys

Right Conveyor

Program Keys

Touchpad Control

for dual

conveyor unit.

Touchpad Control and Display (ITQ-1750-2C)

Form No. ITQM-0317

English

Operating the Toaster

Startup

1. Make sure the toaster is plugged into a properly grounded

electrical outlet of the correct voltage, size and plug

configuration. See the SPECIFICATIONS section for

details.

Power I/O

Switch

2. Move the power I/O switch

located on the back of the

toaster to the “I” (on) position.

• Graphics and software

version information will

appear on the display.

3. Wait 10 seconds to allow

the toaster to run internal

diagnostics.

USB

Port

Warning

Light

Touchpad

Control

Touchpad

Display

Crumb

Tray

Toast Chute

Product Sensors

Fan Filter

Cooling Fan

Model ITQ-1000-1C

Preheating 10:00

4. Touch and hold the key

on the touchpad control for

three seconds to activate the

toaster.

• “Preheating” will show on

the touchpad display, and

the heating elements inside the toaster will energize.

• The preheating cycle lasts approximately 10 minutes.

When the preheating cycle is complete, the available

menu items will appear on the touchpad display.

1 Bun

2 Toast

3 Hash Brown

4 Product 4

5 Product 5

5. Touch the appropriate

program key (keys 1–5) on

the touchpad control for the

desired conveyor and menu

item.

• The elements and conveyor

belt will adjust settings to the selected menu item.

6. Place food product between the product sensors on the

conveyor belt.

• The product sensors detect the presence of the food

product.

• For menu items that include two-directional or custom

conveyor belt movement, the sensors signal the toaster

to begin the toasting sequence.

2X Lighter

1 Bun

2 Toast

3 Hash Brown

4 Product 4

5 Product 5

• Change the toasting shade

of the food product any

time by touching either the

or keys up to five

times.

7. Change the selected menu item at any time by touching

the desired program key on the touchpad control.

NOTE: If the Warning light comes on, the unit may be overheating

due to fan failure/blockage. Turn off and unplug the unit.

Refer to the “Cleaning the Fan Filters” procedure in the

MAINTENANCE section of this manual. If the unit does

not function properly after cleaning the fan filters, contact

an Authorized Service Agent or Hatco for assistance.

Standby Shutdown

Use standby shutdown to put the toaster in standby during

extended periods of non-use.

1. Touch and hold the key on the touchpad control for

three seconds to shut down operation and put the toaster

into standby.

Cooling fans on.

Leave plugged in.

• The heating elements and

conveyor(s) will shut down.

• The cooling fans will run for

20 minutes to cool the unit.

Shutdown

1. Touch and hold the key on the touchpad control for

three seconds to shut down operation and put the toaster

into standby.

2. After the cooling fans stop, move the power I/O switch

located on the back of the unit to the “O” (off) position to

turn off the toaster. NOTICE: Do not turn off unit while

cooling fans are running. Damage to unit may occur.

Power Save Mode

All ITQ series toasters have a built-in Power Save mode.

This feature significantly reduces heat levels and energy

consumption when the toaster has not been used for a specified

period of time or when activated by the operator.

To start Power Save mode manually during operation:

Power Save

Caution Hot

1. Touch the key.

• The conveyor belt will

speed up temporarily to

clear product from toaster.

• “Power Save” will show on

the touchpad display.

To exit Power Save mode:

1. Touch any of the program keys (keys 1–5) or place food

product between the product sensors on the conveyor belt.

The unit will be ready to toast in approximately two minutes

or less (a countdown will appear on the touchpad display).

OPERATION

Form No. ITQM-0317

English

OPERATION

Programming Menu Items

Intelligent Toast-Qwik

Conveyor Toasters offer several

programmable parameters to create toasting sequences

for custom menu items. Use the following information and

procedure to program menu items.

Programmable Parameters

Top Heat .... Heat output level from top elements. Setting

range is 1–100. 1 = lowest heat/lightest toast.

100 = highest heat/darkest toast.

Bot Heat ..... Heat output level from bottom elements. Setting

range is 1–100. 1 = lowest heat/lightest toast.

100 = highest heat/darkest toast.

Belt Time ... Total time product is in toasting chamber. Increasing

belt time will slow down conveyor and create darker

toast. Decreasing belt time will speed up conveyor

and create lighter toast.

Belt Dir. ...... Forward—Conveyor belt moves forward

continuously (standard toaster operation).

In and Out—Conveyor belt moves product into

toasting chamber, pauses for programmed Belt

Time, then reverses and moves product out of the

toasting chamber back onto the feed platform.

In and In—Conveyor belt moves product into

toasting chamber, pauses for programmed Belt

Time, then continues forward and moves product

out of the toasting chamber to the discharge toast

chute.

Length ........ Length of the product to be toasted (measured

parallel to the conveyor).

Name .......... Edit product names.

For single conveyor units: While editing product

name, use the “1” program key to move cursor

left and the “6” program key to move cursor right.

Touch the “8” program key to return name to

factory default name.

For dual conveyor units: While editing product

name, use the left-side “1” program key to move

cursor left and the right side “1” program key

to move cursor right. Touch the right-side “3”

program key to return name to factory default

name.

Power I/O

Switch

Programming a Parameter

1. Make sure the toaster is

plugged into a properly

grounded electrical receptacle

of the correct voltage, size, and

plug configuration.

2. Move the power I/O switch

located on the back of the

toaster to the “I” (on) position.

• Graphics and software version information will appear

on the display.

Preheating 10:00

3. Touch and hold the key

on the touchpad control for

three seconds to activate the

toaster.

• The preheating cycle lasts

approximately 10 minutes.

When the preheating cycle is complete, the available

menu items will appear on the touchpad display.

4. Touch and hold the desired program key for three seconds.

• A password prompt will appear:

For single conveyor units, touch the “6” program key for

the password, and touch the “5” program key to accept.

For dual conveyor units, touch the right-side “1” program

key for the password, and touch the left-side “5” program

key to accept.

• The Programming menu will appear on the display

showing a list of programmable parameters.

5. Use the left-side keys to scroll through and highlight/

select the desired parameter. Refer to “Programmable

Parameters” in this section for a description of each

available parameter.

6. With the parameter highlighted, use the right-side

keys to change the parameter.

7. Continue to use the left side keys to scroll through

and highlight/select other desired parameters, followed

by the right-side keys to change the setting of the

selected parameter.

8. When all desired parameters have been programmed:

• For single conveyor units: Touch the “5” program key to

save the changes; Touch the “10” program key to cancel

all changes.

• For dual conveyor units: Touch the left-side “5” program

key to save the changes; Touch the right-side “5”

program key to cancel all changes.

NOTE: After programming a menu item on a dual conveyor

toaster, the menu item will be the same program key

number with the same parameters for both conveyors.

Form No. ITQM-0317

English

OPERATION

Using the Systems Menu

The Systems menu consists of a list of toaster configuration

and service functions. Most of these functions are for service

technician or factory use only.

Systems Menu Functions

Toaster options ........ Standby heat—Heat output level

(percentage) of the elements during

Power Save mode.

Standby time—Length of time (minutes)

the toaster can be idle before Power

Save mode starts automatically.

Staging mode—YES = Toaster performs

a single toasting sequence, then stops

until a new toasting sequence is started

manually. NO = Conveyor moves

forward continuously. Operator use,

see procedure.

Service info ..............Displays all errors codes that have

occurred. Service technician use only.

Operation statistics .Displays operational information about

toaster such as “on” time, element use,

motor use, etc. Service technician use

only.

LCD options .............Adjusts screen resolution. Service

technician use only.

Software Update ......Updates toaster software/custom menu

items in conjuction with a USB flash

drive. Operator use, see procedure.

Factory calibration ..Used for factory adjustments. Factory/

Service technician use only.

Test mode ................. Used for troubleshooting. Service

technician use only.

Changing Toaster Options

1. Perform steps 1–4 of the “Startup” procedure listed

previously in this section.

2. Touch and hold the POWER SAVE key for three seconds

(this can be done during the preheating cycle).

• The Systems menu will appear on the display.

3. Use the left-side keys to scroll to Toaster options,

and touch the left-side “5” program key to select.

• A password prompt will appear:

For single conveyor units, touch the “6” program key for

the password, and touch the “5” program key to accept.

For dual conveyor units, touch the right-side “1” program

key for the password, and touch the left-side “5” program

key to accept.

• The toaster options “Standby heat”, “Standby time”, and

“Staging mode” will appear on the display.

NOTE: Dual conveyor units will show toaster options for each

conveyor designated by “L” (left) and “R” (right).

4. Use the left-side keys to scroll through and highlight/

select the desired toaster option.

5. With the option highlighted, use the right-side keys

to change the parameter.

6. Continue to use the left side keys to scroll through

and highlight/select other desired options, followed by the

right-side keys to change the parameter.

1 Bun

2 Toast

3 H. Brown

4 Product4

5 Product5

Program

Keys 1–5

Touchpad Control

for single

conveyor units.

Touchpad Display

Touchpad Control and Display (ITQ-875-1C and ITQ-1000-1C)

7. When all desired options have been updated:

• For single conveyor units: Touch the “5” program key to

save the changes; Touch the “10” program key to cancel

all changes.

• For dual conveyor units: Touch the left-side “5” program

key to save the changes; Touch the right-side “5”

program key to cancel all changes.

Updating Software

1. Perform steps 1–4 of the “Startup” procedure listed

previously in this section.

2. Touch and hold the POWER SAVE key for three seconds

(this can be done during the preheating cycle).

• The Systems menu will appear on the display.

3. Use the left-side keys to scroll to Software Update,

and touch the left-side “5” program key to select.

• A password prompt will appear:

For single conveyor units, touch the “6” program key for

the password, and touch the “5” program key to accept.

For dual conveyor units, touch the right-side “1” program

key for the password, and touch the left-side “5” program

key to accept.

4. Remove the cover from the USB port located near the

touchpad control.

5. Insert the designated USB flash drive into the USB port.

6. Touch the left-side “5” program key to start the software

update.

• The software update will begin and last approximately

20 seconds. NOTICE: Do not remove the flash drive

or turn off the toaster during a software update.

• When the display returns to the main startup screen

showing the company logo and software version

information, the update is complete. It is now safe to

remove the flash drive.

7. Replace the cover on the USB port.

Form No. ITQM-0317

English

MAINTENANCE

General

Hatco Intelligent Toast-Qwik

Conveyor Toasters are designed

for maximum durability and performance with minimum

maintenance.

WARNING

ELECTRIC SHOCK HAZARD:

• Put unit in standby, allow to cool, turn OFF power

switch, and unplug power cord before performing

cleaning, adjustments, maintenance, or attempting to

clear a jam.

• DO NOT submerge or saturate with water. Unit is not

waterproof. Do not operate if unit has been submerged

or saturated with water.

• Do not steam clean or use excessive water on unit.

• This unit is not “jet-proof” construction. Do not use jet-

clean spray to clean this unit.

• Do not clean unit when it is energized or hot.

• Do not allow liquids to spill into unit.

• This unit must be serviced by qualified personnel only.

Service by unqualified personnel may lead to electric

shock or burn.

WARNING

ELECTRIC SHOCK HAZARD: Use only Genuine Hatco

Replacement Parts when service is required. Failure to use

Genuine Hatco Replacement Parts will void all warranties

and may subject operators of the equipment to hazardous

electrical voltage, resulting in electrical shock or burn.

Genuine Hatco Replacement Parts are specified to operate

safely in the environments in which they are used. Some

aftermarket or generic replacement parts do not have the

characteristics that will allow them to operate safely in

Hatco equipment.

This unit has no “user-serviceable” parts. If service

is required on this unit, contact an Authorized Hatco

Service Agent or contact the Hatco Service Department at

800-558-0607 or 414-671-6350.

Daily Cleaning

To preserve the finish of the toaster, it is recommended that the

metal surfaces be cleaned daily.

WARNING

Submerging or saturating unit with water will damage the

unit and void unit warranty.

NOTICE

Use non-abrasive cleaners and cloths only. Abrasive

cleaners and cloths could scratch finish of unit, marring its

appearance and making it susceptible to soil accumulation.

Clean unit daily to avoid malfunctions and maintain sani-

tary operation.

1. Perform the “Daily Shutdown” procedure in the

OPERATION section, and unplug the power cord.

CAUTION

BURN HAZARD: Do not remove crumb trays, toast chute,

or toast chute slide for cleaning until toaster is cool.

2. Remove and empty the crumb tray(s), toast chute slide

(ITQ-875-1C and ITQ-1750-2C), and the toast chute.

a. Wash the crumb tray(s), toast chute slide, and toast

chute with warm water and a mild detergent. Rinse with

water.

b. Allow the crumb tray(s), toast chute slide, and toast

chute to air dry.

3. Wipe the exterior surfaces of the toaster with a non-

abrasive, damp cloth.

• Stubborn stains may be removed with a good stainless

steel cleaner or a non-abrasive cleaner. Hard to reach

areas should be cleaned with a small brush and mild

soap.

4. Clean/polish the product sensor covers and sensor

reflectors using a mild degreaser and a soft, non-abrasive

cloth. NOTICE: Do not clean sensor covers or reflectors

with abrasive pads or cleaners.

NOTE: Sensor reflectors are present on dual conveyor units only.

Sensor Reflectors

Product Sensor

Covers

Product Sensors and Sensor Reflectors (ITQ-1750-2C shown)

5. Reinstall the crumb tray(s) and toast chute. Refer to the

INSTALLATION section for details.

6. For ITQ-875-1C and ITQ-1750-2C models, install the toast

chute slide onto the toast chute.

Form No. ITQM-0317

English

MAINTENANCE

Cleaning the Fan Filters

Two cooling fan filters are located on the bottom of the unit.

These filters should be checked/cleaned monthly and anytime

“Clean Fan Filters” appears on the touchpad control display.

Use the following procedure to clean the filters.

1. Perform the “Shutdown” procedure in the OPERATION

section, and unplug the power cord.

2. Remove the toast chute and toast chute slide (ITQ-875-1C

and ITQ-1750-2C models).

3. Using the filter handle, slide the filter out of each filter

housing toward the inside of the unit.

NOTE: The filter can be slid out of the filter housing toward the

inside of the toaster only.

4. Rinse the filters using hot water. Allow the filters to dry

completely.

5. Slide the filters back into the filter housings. Make sure

each filter slides above the filter supports on each side of

the housings.

6. Reinstall the toast chute and toast chute slide (ITQ-875-1C

and ITQ-1750-2C models).

Filter

Handle

Filter

Housing

Filter

Support

Removing/Installing the Filters

Cleaning the Bottom Element Reflector

The bottom element reflector inside the toasting chamber has

slots that allow bread crumbs to drop through to the crumb tray.

Over an extended period of use, bread crumbs may build up on

the reflector and not drop through onto the tray.

1. Perform the “Shutdown” procedure in the OPERATION

section, and unplug the power cord.

2. Wipe the crumbs onto the crumb tray using a bristle brush.

• To wipe the reflector, place the bristle brush through the

conveyor belt and wipe to each side.

3. Perform the “Daily Cleaning” procedure in this section.

Conveyor

removed

for clarity.

Element

Reflector

(under

element)

Crumb Tray

Cleaning the Bottom Element Reflector

Cleaning the Touchpad Control

Dirt and grease will build up on the touchpad control over an

extended period of use. Use the following procedure to clean

the touchpad and maintain performance.

1. Perform the “Shutdown” procedure in the OPERATION

section, and unplug the power cord.

2. Spray a mild degreaser onto a soft, damp non-abrasive

cloth, and wipe the entire touchpad until clean. Repeat, if

necessary.

3. Allow the touchpad to dry completely.

4. Wipe away any hazy residue that remains on the touchpad

using a clean, dry non-abrasive cloth.

Form No. ITQM-0317

English

Symptom Probable Cause Corrective Action

Toast too light. Wrong program key/menu item selected on

touchpad control.

Select the correct program key/menu item for desired

toasting results.

Toast too dark. Wrong program key/menu item selected on

touchpad control.

Select the correct program key/menu item for desired

toasting results.

Unit toasts on one side only. Wrong program key/menu item selected on

touchpad control.

Select the correct program key/menu item for desired

toasting results.

Heating element defective. Visually check the heating element inside the toaster during

operation. The heating element should glow red. If the

element does not glow, Contact Authorized Service Agent

or Hatco for assistance.

Toaster trips the circuit breaker

or GFCI.

Circuit breaker is not sized properly for the

toaster.

Check circuit breaker for proper sizing.

Wiring fault inside toaster. Contact Authorized Service Agent or Hatco for assistance.

Conveyor doesn’t move. Bread slices or buns jammed in conveyor

track.

Shut down unit, wait for unit to cool, unplug power cord, and

remove bread product that is jamming the conveyor.

TROUBLESHOOTING GUIDE

ITQ Error Message Guide

Error Message Troubleshooting

Corrective Action

(if Troubleshooting fails to fix)

Single Conveyor Units:

Top Element Is Out *

Bottom Element Is Out *

Dual Conveyor Units:

Top Right Element Is Out *

Bottom Right Element Is Out *

Top Left Element Is Out *

Bottom Left Element Is Out *

Verify all wire connections on relay and element. Check

resistance across failing heating element.

Replace heating element.

Fan Is Stopped Check fan for physical blockage that would prevent fan

from turning. Verify voltage to fan and proper wiring to

control board.

Replace cooling fan.

Clean Fan Filters Check for fan filter blockage—make sure unit is on legs

and filter area is clear. Perform “Cleaning the Fan Filters”

procedure.

Replace fan filters.

Low AC * Check incoming voltage (should be 208 or 240 VAC).

Check transformer connection to board. Verify element

wiring.