Eurotech ReliaCELL 10-20 Le manuel du propriétaire

ReliaCELL 10

-20-43

Certified, Ruggedized Cellular Modem

USER MANUAL

Rev

B– January 2021 – 110128-9004 EN

Table of contents

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Trademarks

All trademarks or registered trademarks, logos, designs and products appearing in this document are

property of their respective owners.

Warranty

Contact your local Eurotech Sales Office for detailed warranty terms and conditions.

Refer to the back cover of this document for full contact details.

Revision history

Revision

Description

Date

Rev A

New Document Customized for US version -43

Dec 2017

Rev A1

Updated requirement for max current

Nov 2019

Rev A2

Added recommended two antenna usage

Aug 2020

Rev B

Added European language warnings

Jan 2021

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TABLE OF CONTENTS

Trademarks ........................................................................................................... 2

Warranty .............................................................................................................. 2

Revision history ...................................................................................................... 2

TABLE OF CONTENTS ......................................................................................................... 3

1 CONVENTIONS, WARNINGS, REGULATORY .............................................................................. 5

1.1 Alerts that can be found throughout this manual ....................................................... 5

1.2 Alertes peuvant être trouvées dans ce manuel ......................................................... 5

1.3 Safety Notices and Warnings ............................................................................... 7

1.4 Avis de sécurité et avertissements ........................................................................ 7

1.4.1 Do not operate in an explosive atmosphere ............................................................... 7

1.4.2 Ne pas utiliser dans une atmosphère explosive ........................................................... 7

1.4.3 Antistatic precautions ......................................................................................... 7

1.4.4 Précautions antistatiques ..................................................................................... 7

1.4.5 Connection to power supply or other devices ............................................................. 8

1.4.6 Raccordement à l'alimentation ou d'autres appareils .................................................... 8

1.4.7 Installation ...................................................................................................... 9

1.4.8 Ventilation ..................................................................................................... 10

1.4.9 Maintenance ................................................................................................... 10

1.4.10 Cleaning ........................................................................................................ 11

1.4.11 Nettoyage ...................................................................................................... 11

1.5 Life Support Policy .......................................................................................... 11

1.6 Politique Life Support ...................................................................................... 11

1.7 Warranty ..................................................................................................... 12

1.8 CE Notice ..................................................................................................... 12

1.9 Directive RED 2014/53/EU ................................................................................. 12

1.10 WEEE .......................................................................................................... 12

1.11 RoHS .......................................................................................................... 13

1.12 EMC Requirements for Industry Canada .................................................................. 13

1.13 FCC Part 15 Class B Statement ............................................................................ 14

1.14 Technical Assistance ........................................................................................ 14

1.14.1 Transportation ................................................................................................ 14

DECLARATION OF CONFORMITY .............................................................................................. 15

WEEE compliance ................................................................................................... 15

RoHS compliance ................................................................................................... 15

EMC and Safety Certifications .................................................................................... 15

Technical Assistance ............................................................................................... 15

Product Returns ..................................................................................................... 15

PURPOSE OF THIS DOCUMENT ................................................................................................ 16

Related documents ................................................................................................. 16

Conventions ......................................................................................................... 16

2 PRODUCT OVERVIEW ................................................................................................... 18

3 SPECIFICATIONS ........................................................................................................ 20

4 PRODUCT FEATURES AND INTERFACES ................................................................................. 22

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4.1 Top ............................................................................................................ 22

4.2 Bottom ........................................................................................................ 22

4.3 Inside ......................................................................................................... 22

4.4 Status LED .................................................................................................... 22

5 INSTALLATION .......................................................................................................... 24

5.1 Installing the SIM Card ...................................................................................... 24

5.2 Antenna Connections ....................................................................................... 27

5.3 USB Connection .............................................................................................. 28

5.4 Mounting ...................................................................................................... 28

6 GETTING STARTED ..................................................................................................... 30

6.1 Activate the Cellular Plan ................................................................................. 30

6.2 Windows Drivers ............................................................................................. 30

6.2.1 Install Drivers for Windows 10 GSM LTE AT&T ............................................................ 30

6.2.2 Connect to the Internet Windows 10 - AT&T .............................................................. 32

6.2.3 Connect to the Internet Windows 10 - Verizon Wireless ................................................ 34

6.3 Using Linux to connect ..................................................................................... 39

6.4 ESF (Everyware Software Framework) ................................................................... 40

6.4.1 Set up with ESF 4.x .......................................................................................... 40

7 MECHANICAL SPECIFICATIONS .......................................................................................... 44

7.1 Dimensions ................................................................................................... 44

7.2 Mating Connectors .......................................................................................... 44

7.2.1 PWB Mount ..................................................................................................... 44

7.2.2 Panel Mount Cable ............................................................................................ 44

8 APPENDIX A - MODEM COMMANDS .................................................................................... 46

8.1 GSM Modem Commands .................................................................................... 46

9 APPENDIX B - INTERNET OF THINGS (IOT) APPLICATIONS .............................................................. 49

Everyware Software Framework (ESF) ........................................................................... 49

Everyware Cloud (EC) .............................................................................................. 50

NOTES ....................................................................................................................... 51

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1 CONVENTIONS, WARNINGS, REGULATORY

Carefully read and understand the instructions in this manual before using this device.

Whenever you have any doubt regarding the operation of this device, consult this manual or contact

your local Eurotech Technical Support Team (see the last page of this manual for details).

Keep this manual for future reference.

To lower the risk of personal injury, electric shock, fire or damage to equipment, observe the

following precautions, as well as using good technical judgment, whenever installing or using the

device.

Eurotech has made every effort to ensure the accuracy of this document; however, Eurotech assumes

no liability resulting from any error/omission in this document, or from the use of the information

contained herein.

Eurotech reserves the right to revise this document or to make changes to its content at any time

without any obligation to notify any person of such revision or changes.

Sécurité et réglementation

Lire attentivement la notice et comprendre les instructions avant d'utiliser cet appareil.

Chaque fois que vous avez le moindre doute concernant le fonctionnement de cet appareil, consultez

ce manuel ou contactez notre équipe locale de support technique Eurotech (voir la dernière page de

ce manuel pour plus de détails).

Conservez ce manuel.

Pour réduire le risque de blessures corporelles, de choc électrique, d’incendie ou de dégâts

matériels, respectez les précautions de ce manuel, ainsi que les précautions habituelles

d’utilisation de tout matériel électrique, à chaque installation ou utilisation de l'appareil.

Eurotech a fait tous les efforts nécessaires afin d’assurer l'exactitude de ce document. Toutefois,

Eurotech décline toute responsabilité résultant d'une erreur ou omission dans ce document, ou de

l'utilisation de l'information contenue dans ce document.

Eurotech réserve le droit de réviser ce document ou d'apporter des modifications à son contenu à tout

moment et sans aucune obligation de notifier toute personne de telles révisions ou modifications.

1.1 Alerts that can be found throughout this manual

1.2 Alertes peuvant être trouvées dans ce manuel

Symbol

Meaning

DANGER!

Information highlighting potential electrical shock hazards:

• Personal injury or death could occur.

• Damage to the system, connected peripheral devices, or software could occur.

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Always use appropriate safety precautions. Also ensure that the installation meets all

the requirements as set out for the environment that the equipment will be deployed

in.

DANGER!

Informations soulignant un risque de choc électrique:

• De graves blessures ou la mort peuvent être provoquées.

• Des dommages au système, aux périphériques connectés, ou au logiciel pourraient

se produire.

Toujours suivre les précautions de sécurité appropriées. Assurez-

vous également que

l'installation réponde à toutes les exigences nécessaires à l'environnement

d’utilisation du matériel

WARNING!

Information highlighting potential hazards:

• Personal injury or death could occur.

• Damage to the system, connected peripheral devices, or software could occur.

Always use appropriate safety precautions. Also ensure that the installation meets all

the requirements as set out for the environment that the equipment will be deployed

in.

DANGERS!

Informations soulignant les dangers potentiels:

• De graves blessures ou la mort peuvent être provoquées.

• Des dommages au système, aux périphériques connectés, ou au logiciel pourraient

se produire.

Toujours suivre les précautions de sécurité appropriées. Assurez-

vous également que

l'installation réponde à toutes les exigences nécessaires à l'environnement

d’utilisation du matériel

NOTE

These will highlight important features or instructions.

Note: Caractéristiques ou instructions importantes.

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1.3 Safety Notices and Warnings

Observe the following safety precautions during all phases of operation, service, and repair of the

device.

Failure to comply with these precautions or with specific warnings elsewhere in this manual violates

safety standards of design, manufacture, and intended use of the device.

Eurotech assumes no liability for the customer’s failure to comply with these requirements.

The safety precautions listed below represent warnings of certain dangers of which Eurotech is aware.

You, as the user of the device, should follow these warnings and all other safety precautions necessary

for the safe operation of the device in your operating environment.

1.4 Avis de sécurité et avertissements

Respectez les consignes de sécurité suivantes lors de toutes les phases de fonctionnement, de service

et de réparation de l'appareil.

Le non-respect de ces consignes ou des avertissements spécifiques contenus dans ce manuel viole les

normes de conception, de fabrication, de sécurité, et d'utilisation de l'appareil.

Eurotech décline toute responsabilité lors du non-respect de ces exigences par les clients.

Les précautions de sécurité indiquées ci-dessous représentent les avertissements de certains dangers

connus d’Eurotech. En tant qu'utilisateur de l'appareil, vous devez suivre ces avertissements et toutes

les autres mesures de sécurité nécessaires pour un fonctionnement sûr de l'appareil.

1.4.1 Do not operate in an explosive atmosphere

1.4.2 Ne pas utiliser dans une atmosphère explosive

WARNING!

Do not operate the equipment in the presence of flammable gases or fumes.

Operation of any electrical equipment in such an environment constitutes a

definite safety hazard.

ATTENTION!

Ne pas faire fonctionner l'équipement en présence de gaz ou de vapeurs

inflammables. L'utilisation de tout équipement électrique dans un tel

environnement constitue un réel danger.

1.4.3 Antistatic precautions

1.4.4 Précautions antistatiques

WARNING!

To avoid ESD (Electro Static Discharge) damage, always use appropriate

antistatic precautions when handing any electronic equipment.

ATTENTION!

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Pour éviter les dommages dus aux décharges ESD (Electro Static Discharge),

utilisez toujours les protections antistatiques appropriées lors de la

manipulation de tout équipement électronique.

1.4.5 Connection to power supply or other devices

1.4.6 Raccordement à l'alimentation ou d'autres appareils

DANGER!

Before applying power to the system, thoroughly review all installation,

operation, and safety instructions.

Failure to install the system power supply correctly or to follow all operating

instructions correctly may create an electrical shock hazard, which can result in

personal injury or loss of life, and/or damage to equipment or other property

DANGER!

Avant de mettre le système sous tension, examiner attentivement toutes les

instructions d'installation, d'exploitation et de sécurité.

Ne pas installer l'alimentation électrique correctement ou ne pas de suivre

toutes les instructions correctement peut créer un risque de choc électrique,

pouvant entrainer des blessures graves, la mort et / ou endommager

l'équipement ou d'autres biens

• To avoid injuries, always disconnect power and discharge circuits before touching them.

• Pour éviter les blessures, toujours débrancher les circuits d'alimentation et de décharge avant de les toucher.

• Only start the device with a power supply that meets the requirements stated on the voltage label. In case

of uncertainties about the required power supply, please contact the Eurotech Technical Support Team or

the electricity authority

• Ne démarrer l'appareil qu’avec une alimentation répondant aux exigences indiquées sur l'étiquette de tension. En cas

d'incertitudes sur l'alimentation requise, contactez l'équipe de support technique Eurotech.

• Before connecting other equipment carefully read any supplied instructions

• Avant de connecter d'autres équipements, lire attentivement les instructions fournies

• Always disconnect the power before connecting or disconnecting cables

• Toujours débrancher l'alimentation avant de connecter ou déconnecter les câbles

• Do not perform connections with wet hands

• Ne pas effectuer les connexions avec les mains mouillées

• Check any power cords for damage before use

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• Vérifiez l’état des cordons d'alimentation avant utilisation

• Use certified power cables. The power cable must meet the requirements (voltage and current) of the

device.

• Utilisez des câbles d'alimentation certifiés. Le câble d'alimentation doit répondre aux exigences (tension et courant) de

l'appareil.

• Position cables with care. Avoid positioning cables in places where they may be trampled on or compressed

by objects placed on them. Take particular care of the plug, power-point and outlet of power cable

• Positionnez les câbles avec soin. Evitez de placer les câbles dans des endroits où ils peuvent être piétinés ou compressées

par des objets placés sur eux. Prenez un soin particulier de la prise, et de la sortie du câble d'alimentation

• Avoid overcharging any power outlets

• Evitez de surcharger les prises de courant

• Only apply power to the device or connected equipment after checking that all the above conditions have

been met

• N’alimenter l'appareil ou l’équipement connecté qu’après avoir vérifié que toutes les conditions ci-dessus ont été

respectées

1.4.7 Installation

WARNING!

• Verify that the mounting location can withstand the added loads caused by

the addition of the device, it should be firmly secured so that it will not

cause any potentially hazardous situations (e.g. falling down due to

vibration or shock)

• Do not operate the device near heat sources or flames.

ATTENTION!

• • Vérifiez que l'emplacement de montage peut supporter les charges

supplémentaires causées par l'ajout de l'appareil, il doit être solidement

fixé afin de ne pas provoquer de situations potentiellement dangereuses

(par exemple, tomber à cause des vibrations ou des chocs)

• • Ne pas utiliser l'appareil près de sources de chaleur ou de flammes.

NOTE:

If the device must be moved from one place to another with different ambient

temperatures, ensure sufficient time for the temperature of the device to stabilize

before repowering.

NOTE:

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Si l'appareil doit être déplacé d'un endroit à un autre soumis à différentes

températures ambiantes, prévoir suffisamment de temps pour que la température

de l'appareil se stabilise avant de remettre le courant.

1.4.8 Ventilation

WARNING!

Ensure adequate ventilation to avoid overheating, Eurotech suggests the

following steps:

• When installing the device within a cabinet, rack or other enclosed space,

be sure to leave sufficient space to allow adequate air circulation

ATTENTION!

Assurer une ventilation adéquate pour éviter la surchauffe, Eurotech suggère les

étapes suivantes:

• Lorsque vous installez l'appareil dans une armoire, rack ou un autre espace

clos, assurez-vous de laisser un espace suffisant pour permettre une

circulation d'air suffisante

1.4.9 Maintenance

DANGER!

• Never open, dismantle or repair the device!

• For your maintenance or repair requirement please contact a qualified

Eurotech engineer.

If the device does not function correctly and you are unable to find a solution,

feel free to contact the Eurotech Technical Support Team.

DANGER!

• Ne jamais ouvrir, démonter ou tenter de réparer l'appareil!

• Pour votre entretien ou pour la réparation contactez un technicien

qualifié Eurotech.

Si l’appareil ne fonctionne pas correctement et que vous êtes incapable de

trouver une solution, vous pouvez contacter l'équipe de support technique

Eurotech.

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If the equipment does not work properly, especially if smells unusual, unplug it immediately and

contact the Eurotech Technical Support Team (see last page of this manual for further details).

Si l'équipement ne fonctionne pas correctement, surtout en cas d’odeurs inhabituelles, débranchez-le

immédiatement et contactez l'équipe d'assistance technique Eurotech (voir la dernière page de ce

manuel pour plus de détails).

1.4.10 Cleaning

1.4.11 Nettoyage

WARNING!

When cleaning the device, remember to:

• Ensure sufficient ESD protection during the cleaning process.

• Remove any power from the device.

• When cleaning an enclosed system or peripheral use a dry cloth on the

external casing.

• Do not use detergents, aerosol sprays, solvents or abrasive sponges.

ATTENTION!

Lors du nettoyage de l'appareil, pensez à:

• Assurer une protection ESD suffisante pendant le processus de nettoyage.

• Débrancher l'appareil.

• Lors du nettoyage d'un système ou d’un périphérique clos, utiliser un

chiffon sec sur le boîtier externe.

• Ne pas utiliser de détergents, d'aérosols, de solvants ou d'éponges

abrasives.

1.5 Life Support Policy

1.6 Politique Life Support

WARNING!

Users must not use Eurotech products as critical components of life support

devices or systems without the express written approval of Eurotech Spa.

ATTENTION!

Les utilisateurs ne doivent pas utiliser les produits Eurotech dans des dispositifs

critiques ou des systèmes d’assistance de la vie sans l'autorisation expresse

écrite de Eurotech Spa.

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1.7 Warranty

Please contact your local Eurotech Sales Office for detailed warranty terms and conditions.

Refer to the back covers of this manual for full contact details.

1.8 CE Notice

This product is CE marked.

The CE mark on the product indicates that it conforms with the essential requirements of

the applicable EC directives.

Eurotech is not responsible for the use of its products together with equipment (e.g.

power supplies, personal computers, etc...) that are not CE marked and compliant with

technical requirements specified in this manual.

1.9 Directive RED 2014/53/EU

This product meets the requirements of the Directive 2014/53/EU of the European Parliament and of

the Concil of 16 April 2014 on the harmonization of the laws of the Member States relating to the

marking available on the market of radio equipment.

1.10 WEEE

The information below complies with the regulations set out in the 2002/96/EC directive,

subsequently superseded by 2003/108/EC. It refers electrical and electronic equipment and the waste

management of such products.

When disposing of a device, including all of its components, subassemblies and materials that are an

integral part of the product, you should consider the WEEE directive.

The use of the following symbol, attached to the equipment, packaging, instruction

literature, or the guarantee sheet, states that the device has been marketed after August

13th 2005, and implies that you must separate all of its components when possible, and

dispose of them in accordance with waste disposal legislations:

• Because of the substances present in the equipment, improper use or disposal of the refuse can cause

damage to human health and the environment.

• With reference to WEEE, it is compulsory not to dispose of the equipment with normal urban refuse; an

arrangement for separate collection and disposal is essential.

• To avoid any possible legal implications, contact your local waste collection body for full recycling

information.

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1.11 RoHS

This device, including all the components, subassemblies and the consumable materials that are an

integral part of the product, have been manufactured in compliance with the European directive

2002/95/EC known as the RoHS directive (Restrictions of the use of certain Hazardous Substances).

This directive targets the reduction of certain hazardous substances previously used in electrical and

electronic equipment (EEE).

1.12 EMC Requirements for Industry Canada

This Class B digital apparatus meets all requirements of the Canadian

Interference

‐

Causing Equipment Regulations. This device complies with

Industry Canada RSS Appliance radio exempt from licensing. The

operation is permitted for the following two conditions:

1. The device may not cause harmful interference, and

2. The user of the device must accept any interference suffered, even if the

interference is likely to jeopardize the operation.

Disclaimer:

This equipment generates and can radiate radio frequency energy and may cause

harmful interference to radio communications. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by such measures as reorienting the receiving antenna, increasing

separation between equipment and receiver, or connecting the equipment into an

outlet on a different electrical circuit.

Additional restrictions and requirements may be listed in the System Specifications.

Disclaimer:

Cet équipement génère et peut émettre des ondes radiofréquence et peut causer

des interférences nuisibles aux communications radio. Si cet équipement provoque

des interférences nuisibles à la réception de radio ou de télévision, ce qui peut être

déterminé en allumant et éteignant l'équipement, l'utilisateur est encouragé à

essayer de corriger l'interférence par des mesures telles que la réorientation de

l'antenne de réception, en augmentant la distance de séparation entre l'équipement

et le récepteur, ou de raccorder l'appareil à une prise sur un circuit électrique

différent.

Des restrictions et des exigences supplémentaires peuvent être mentionnées dans les

spécifications du système.

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1.13 FCC Part 15 Class B Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

1.14 Technical Assistance

For any technical questions, or if you cannot isolate a problem with your device, or for any enquiry

about repair and returns policies, feel free to contact your local Eurotech Technical Support Team.

See the back cover for full contact details.

1.14.1 Transportation

When transporting any module or system, for any reason, it should be packed using anti-static material

and placed in a sturdy box with enough packing material to adequately cushion it.

Warning:

Any product returned to Eurotech that is damaged due to inappropriate

packaging will not be covered by the warranty!

ATTENTION!

Tout produit retourné à Eurotech et endommagé en raison de l'emballage

inapproprié ne sera pas couvert par la garantie!

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DECLARATION OF CONFORMITY

WEEE compliance

In compliance with the Directive 2012/19/EU of the European Parliament and

of the Council of 4 July 2012 on waste electrical and electronic equipment

(WEEE), the symbol on the right, shown on the product or within its literature,

indicates separate collection for this EEE (electrical and electronic

equipment), that has been placed on the market after 2005.

This product, at the end of its life cycle, must be collected separately and

managed in accordance with the provisions of the current Directive on waste

electrical and electronic equipment.

Because of the substances present in the product, improper use or disposal of

the refuse can cause damage to human health and the environment.

To avoid any possible legal implications, contact the local waste collection

body for full recycling information.

RoHS compliance

The product described in this document, including all its components and its sub-assemblies, have

been manufactured in compliance with the Directive 2011/65/EU of the European Parliament and of

the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical

and electronic equipment.

EMC and Safety Certifications

ReliaCELL 10-20-43 and its cellular modules are FCC and IC certified for Electromagnetic Compatibility

as well as Safety Certified under UL60950-1/CSA C222.2 directive.

Technical Assistance

For technical questions, assistance isolating a problem with your device, or inquiry about repair and

returns policies, contact:

• The Eurotech Global Support Center: https://support.eurotech.com/

• Your local Eurotech Technical Support Team (see the back cover for full contact details).

Product Returns

Request to return a product must be submitted through Eurotech Global Support Center:

https://support.eurotech.com/

NOTICE

Any product returned to Eurotech that is found to be damaged due to inappropriate

packaging, is not covered by the warranty.

Purpose of this document

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PURPOSE OF THIS DOCUMENT

This document describes how to use the ReliaCELL 10-20-43 Rugged Cellular Module.

Eurotech ReliaCELL 10-20 Le manuel du propriétaire

Eurotech ReliaCELL 10-20 Le manuel du propriétaire

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