Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the prior written permission of the original
manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
Winmate Inc. reserve the right to make changes, without notice, to any product, including circuits and/or
software described or contained in this manual in order to improve design and/or performance. We assume
no responsibility or liability for the use of the described product(s) conveys no license or title under any
patent, copyright, or masks work rights to these products, and make no representations or warranties that
these products are free from patent, copyright, or mask work right infringement, unless otherwise specified.
Applications that are described in this manual are for illustration purposes only. We make no representation
or guarantee that such application will be suitable for the specified use without further testing or
modification.
Warranty
Winmate Inc. warranty guarantees that each of its products will be free from material and workmanship
defects for a period of one year from the invoice date. If the customer discovers a defect, we will, at his/her
option, repair or replace the defective product at no charge to the customer, provide it is returned during the
warranty period of one year, with transportation charges prepaid. The returned product must be properly
packaged in its original packaging to obtain warranty service. If the serial number and the product shipping
data differ by over 30 days, the in-warranty service will be made according to the shipping date. In the serial
numbers the third and fourth two digits give the year of manufacture, and the fifth digit means the month.
For example, the serial number 1W14Axxxxxxxx means October of year 2014.
Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of our distributor
to find the update information about the product. Second, contact with your distributor, sales representative,
or our customer service center for technical support if you need additional assistance.
You may need the following information ready before you call:
Product serial number
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages
In addition, free technical support is available from our engineers every business day.