Philips EP4321/50R1 Manuel utilisateur

Fully automatic

espresso machine

4300 series

5400 series

EN USER MANUAL

DA BRUGERVEJLEDNING

DE BENUTZERHANDBUCH

ES MANUAL DEL USUARIO

FR MODE D’EMPLOI

IT MANUALE UTENTE

NL GEBRUIKSAANWIJZING

NO BRUKERHÅNDBOK

PT MANUAL DO UTILIZADOR

FI KÄYTTÖOPAS

SV ANVÄNDARHANDBOK

www.philips.com/coee-care

www.philips.com/co ee-care

PHOENIX COVER_FRONT_A5_WEE.indd 1 17-12-19 09:19

A2A1 A3 A4

A14

A8A7A6

A9

A12

A13

A10

A11

A5

A17

A15

A

A20

A18

A16

A19 A21 A22 A23 A24 A25

A17A18 A16 A14 A25 A24 A22 A15 A9 A4 A12

B

Classic Milk Frother

Series 4300

Series 5400

EP4327

EP4324

EP4321

EP5447

EP5446

EP5444

EP5443

EP5441

EP4349

EP4346

EP4343

EP4341

LatteGo

SettingsClean

Espresso Americano Cappuccino Latte Macchiato

Cafe au lait More Drinks

A20 A21 A22 A23 A24 A25

D1 D2 E1 E2

D

E

C3C4C5C6C8 C2C7

C1

C

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English

Contents

Machine overview (Fig. A) ____________________________________________________________________________ 8

Control panel _________________________________________________________________________________________ 9

Introduction __________________________________________________________________________________________ 9

Before first use _______________________________________________________________________________________ 10

Brewing drinks________________________________________________________________________________________ 11

Personalizing drinks __________________________________________________________________________________ 13

Adjusting machine settings __________________________________________________________________________ 14

Removing and inserting the brew group ____________________________________________________________ 15

Cleaning and maintenance __________________________________________________________________________ 16

AquaClean water filter _______________________________________________________________________________ 18

Descaling procedure (30 min.) ______________________________________________________________________ 19

Ordering accessories _________________________________________________________________________________ 20

Troubleshooting ______________________________________________________________________________________ 21

Technical specifications______________________________________________________________________________ 26

Machine overview (Fig. A)

A1 Control panel A10 Service door

A2 Cup holder A11 Data label with type number

A3 Pre-ground coffee compartment A12 Water tank

A4 Lid of bean hopper A13 Hot water spout

A5 Adjustable coffee spout A14 Coffee grounds container

A6 Socket for power cord A15 Front panel of coffee grounds

container

A7 Grind setting knob A16 Drip tray cover

A8 Coffee bean hopper A17 Drip tray

A9 Brew Group A18 'Drip tray full' indicator

Accessories

A19 Power cord A23 Water hardness test strip

A20 Grease tube A24 Classic milk frother (specific types only)

A21 AquaClean water filter A25 LatteGo (milk container) (specific types

only)

A22 Measuring scoop

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Control panel

There are multiple versions of this espresso machine, with different control panels. Each version has

its own type number. You can find the type number on the data label on the inside of the service door

(Fig. A11). You can also find the type number by tapping the Settings

icon and selecting 'Support'.

Refer to figure C, D and E for an overview of all buttons and icons. Below you find the description.

Use the up and down arrows to scroll through the display and tap the OK icon to select or confirm

your choices.

All types (Fig. C/D/E)

C1/D1/E1 One-touch drink icons C3. Navigation icons (up,

down, back, ok)

C6. Cleaning menu

C2. Start/stop button C4. Display C7. Personal profiles

D2/E2 Menu with More Drinks C5. Machine settings C8. On/off button

EP4327, EP4324, EP4321 only (Fig. C)

C1 One-touch drink icons: Espresso, Coffee, Americano, Caffé Crema, Ristretto, Hot Water and Steam

EP4349, EP4346, EP4343, EP4341 only (Fig. D)

D1 One-touch drink icons: Espresso, Coffee, Americano, Cappuccino, Latte Macchiato, Café au lait

EP5447, EP5446, EP5444, EP5443, EP5441 only (Fig. E)

E1 One-touch drink icons: Espresso, Coffee, Americano, Cappuccino, Latte Macchiato, Café au lait

Introduction

Congratulations on your purchase of a Philips fully automatic coffee machine! To fully benefit from the

support that Philips offers, register your product at www.philips.com/registeryourcoffee.com or by

scanning the QR code (Fig. 1) in this booklet.

Read the separate safety booklet carefully before you use the machine for the first time and save it for

future reference.

To help you get started and to get the best out of your machine, Philips offers support in multiple

ways. In the box you find:

1 This user manual with picture-based usage instructions and more detailed information on cleaning

and maintenance.

2 The separate safety booklet with instructions on how to use the machine in a safe way.

3 For online support (frequently asked questions, movies etc.), scan the QR code on the cover of this

booklet or visit www.philips.com/coffee-care . You can also find the QR code by tapping the

Settings icon and selecting support.

This machine has been tested with coffee. Although it has been carefully cleaned, there may be

some coffee residues left. We guarantee, however, that the machine is absolutely new.

The machine automatically adjusts the amount of ground coffee that is used to make the best-tasting

coffee. You should brew 5 coffees initially to allow the machine to complete its self-adjustment.

Make sure you rinse the LatteGo (milk container) or the classic milk frother before first use.

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Before first use

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Assembling LatteGo (specific types only)

CLICK

Assembling the classic milk frother (specific types only)

1

2

Brewing drinks

General steps

1 Fill the water tank with tap water and fill the bean hopper with beans.

2 Insert the small plug into the socket located on the back of the machine. Insert the mains plug into

the wall socket.

3 Press the on/off button to switch on the machine.

-

The machine starts heating up and performs the automatic rinsing cycle.

-

When all lights in the drink icons light up continuously, the machine is ready for use.

4 Place a cup under the coffee dispensing spout. Slide the coffee dispensing spout up or down to

adjust its height to the size of the cup or glass you are using (Fig. 2).

Brewing coffee with beans

1 To brew a coffee, tap the drink icon of your choice (Fig. 3) or tap the 'More Drinks' icon (Fig. 4)

(specific types only).

-

You can now adjust the drink to your personal taste (Fig. 5). Use the up and down arrows (Fig. 6)

to adjust the coffee strength. Tap the OK icon if you want to adjust more settings (Fig. 7).

2 Press the start/stop

button at any time to start brewing the selected drink.

3 To stop dispensing coffee before the machine is finished, press the start/stop button again.

To brew 2 coffees at the same time, tap the drink icon twice or select the 2x icon scrolling the

dedicated bar.

Do not use caramelized or flavored coffee beans.

Brewing milk-based drinks with LatteGo (milk container)

LatteGo consists of a milk container, a frame and a storage lid. To avoid leakage, make sure the

frame and the milk container are properly assembled before you fill the milk container.

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1 To assemble LatteGo, first insert the top of the milk container under the hook at the top of the

frame (Fig. 8). Then press home the bottom part of the milk container. You hear a click when it locks

into place (Fig. 9).

Note: Make sure that the milk container and the frame are clean before you connect them.

2 Slightly tilt LatteGo and put it on the hot water spout (Fig. 10). Then press it home until it locks into

place (Fig. 11).

3 Fill LatteGo with milk (Fig. 12). Do not fill the milk container beyond the maximum indication.

If you have personalized the milk quantity, you may need to fill the milk container with more or

less milk than indicated for this drink on LatteGo.

Always use milk coming directly from the fridge for optimal results.

4 Place a cup on the drip tray.

5 Tap the milk-based drink icon of your choice or tap the 'More Drinks' icon (specific types only) to

select a different drink (see 'Personalizing drinks')

-

You can now adjust the drink to your own preference.

6 Press the start/stop button.

-

When you brew cappuccino, flat white or latte macchiato, the machine first dispenses milk and

then coffee. When you brew caffè latte or café au lait, the machine first dispenses coffee and

then milk.

-

To stop dispensing milk before the machine has dispensed the preset amount, press the

start/stop button.

7 To stop dispensing the complete drink (milk and coffee) before the machine is finished, press and

hold the start/stop button.

Frothing or heating up milk with classic milk frother

Always use milk coming directly from the fridge for the best foam quality.

1 Tilt the black silicone handle on the machine to the left and slide the milk frother onto it (Fig. 13).

2 Fill a milk jug with with approx. 100 ml milk for cappuccino and approx. 150 ml milk for latte

macchiato.

3 Insert the milk frother approx. 1 cm into the milk.

4 Tap the steam icon (Fig. 14).

5 Turn the knob on the classic milk frother to the milk frothing icon (Fig. 15) if you want to froth milk.

Turn the knob on the classic milk frother to the flat milk icon (Fig. 16) if you want heat up milk.

6 Make sure that the icon on the knob of the classic milk frother is aligned with the black arrow.

7 Press the start/stop button to start (Fig. 17).

-

The machine starts heating up, steam is forced into the milk and the milk is either frothed or

heated.

8 When the milk in the milk jug has reached the required foam volume or heat, press the start/stop

button again to stop frothing/heating milk.

Never steam milk longer than 90 seconds. The steaming automatically stops after 90 seconds.

In order to get the best milk froth quality, you do not have to move the milk jug during milk frothing.

Extra shot (specific types only)

Your machine offers you the possibility to add an extra shot of Ristretto to your coffee and milk drinks,

for example if you want to have a stronger coffee.

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1 Place a cup under the spout

2 Tap one of the one-touch drinks icons to select a drink or tap the 'More Drinks' icon (specific types

only) to select a drink.

3 Use the up arrow to set the strength to the top level and then select the ExtraShot function (Fig. 18).

4 Tap the OK icon if you want to personalize the other settings. Then press the start/stop icon to

start brewing the drink.

5 To stop dispensing the drink before the machine has finished, press the start/stop icon again.

When you have selected the ExtraShot function, you can only brew one coffee at the time.

Brewing coffee with pre-ground coffee

You can choose to use pre-ground coffee instead of beans, for example if you prefer a different coffee

variety or decaffeinated coffee.

1 Open the lid of the pre-ground coffee compartment and pour one leveled measuring scoop of pre-

ground coffee into it (Fig. 19). Then close the lid.

2 Tap one of the one-touch drink icons or tap the 'More Drinks' icon (specific types only) to select

another drink.

3 Select the pre-ground coffee function. You can do this in 2 different ways:

-

use the down arrow to set the strength to the lowest level and then select the pre-ground function.

-

press the Settings icon and use the down arrow to select the pre-ground function.

4 To stop dispensing coffee before the machine has finished, press the start/stop button again.

When you select the pre-ground coffee function:

- it is automatically stored.

- you can only brew one coffee at a time.

- you cannot select a different aroma strength.

Dispensing hot water

1 If attached, remove LatteGo or the milk frother.

2 Place a cup under the hot water spout.

3 Tap the 'Hot Water' icon (specific types only) or tap the 'More Drinks' icon (specific types only) (Fig.

4) to select hot water.

4 Use the up and down arrows to adjust the hot water quantity and/or temperature to your

preference.

5 Press the start/stop button.

-

Hot water is dispensed from the hot water spout (Fig. 20).

6 To stop dispensing hot water before the machine is finished, press the start/stop button again.

Personalizing drinks

The machine allows you to adjust the settings of a drink to your own preference and to store the

adjusted drink in a personal profile. The different profiles have different colors.

After selecting a drink by tapping one of the one-touch drink icons or by tapping the 'More Drinks'

icon (specific types only), you can do the following things:

1 adjust the aroma strength with the up and down icons (Fig. 21). There are 5 strengths, the lowest is

the mildest and the highest is the strongest.

2 adjust the coffee quantity (Fig. 22) and/or the milk quantity (specific types only) with the up and

down icons. There are 5 quantities for each of the settings.

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As soon as the machine has finished brewing, the settings you selected will be stored automatically

in the profile you chose.

Select a profile

You can select a profile and store a recipe using My coffee choice profiles (My Coffee Choice Profiles).

1 Tap the profiles icon repeatedly to select one of the colored profiles. All profiles have a different

color.

2 Select a drink by tapping one of the one-touch drink icons or by tapping the 'More Drinks' icon

(specific types only).

3 Adjust the drink settings to your favorite taste.

4 Press start/stop button to brew the drink you selected

-

Your new settings have now been stored in the colored profile you selected.

You can always restore the factory settings of the machine (see 'Restoring factory settings').

Guest profile

Your machine is equipped with a guest profile. When the guest profile is selected, the profile icon is

off. When you select this profile, you can still personalize the settings to your own preference but the

recipes you brew will not be stored.

Adjusting machine settings

Setting the water hardness

We advise you to adjust the water hardness setting to the water hardness level in your region for

optimal performance and a longer lifetime of the machine. This also prevents you from having to

descale the machine too often. The default water hardness setting is 4: hard water.

Use the water hardness test strip supplied in the box to determine the water

hardness in your region:

1 Immerse the water hardness test strip in tap water or hold it under the tap for 1 second (Fig. 23).

2 Wait 1 minute. The number of squares on the test strip that turn red indicates the water hardness

(Fig. 24).

Set the machine to the correct water hardness:

1 Tap the Settings icon and use the up and down arrows to select 'Water hardness'. Then press the

OK icon to confirm.

2 Use the up and down icons to select the water hardness level. The number of red squares selected

on the display should be the same as the number of red squares on the test strip (Fig. 25).

3 When you have set the correct water hardness, tap the OK icon to confirm.

Adjusting grinder settings

You can change the coffee strength with the grind setting knob inside the bean container. The lower

the grind setting, the finer the coffee beans are ground and the stronger the coffee. There are 12

different grind settings you can choose from.

The machine has been set up to get the best taste out of your coffee beans. Therefore we advise you

not to adjust the grinder settings until you have brewed 100-150 cups (approx. 1 month of use).

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You can only adjust the grind settings when the machine is grinding coffee beans. You need to

brew 2 to 3 drinks before you can taste the full difference.

Do not turn the grind setting knob more than one notch at a time to prevent damage to the grinder.

1 Place a cup under the coffee dispensing spout.

2 Open the lid of the coffee bean hopper.

3 Tap the espresso icon and then press the start/stop button.

4 When the grinder starts grinding, press down the grind setting knob and turn it to the left or right.

(Fig. 26)

Adjusting other machine settings

By tapping the Settings icon you can adjust the following machine settings:

-

Water hardness: you can select between 5 levels according to the water hardness in your region;

-

Standby time: you can select 15, 30, 60 or 180 min

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Display brightness: you can select low, medium and high.

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Language

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Sound: you can activate or deactivate the beeping sound of the machine

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Temperature: you can choose between 3 brewing temperatures for your coffee

-

Front illumination (specific types only): you can choose 'always on', 'on during brewing' or 'always

off'.

-

Measuring unit: you can choose between ml. or oz.

Restoring factory settings

The machine offers you the possibility to restore the factory settings at any moment.

1 Tap the Settings icon.

2 Use the up and down icons to select 'Factory settings'. Confirm by tapping the OK icon.

3 Press the start/stop button to confirm you want to restore the settings.

-

The settings are now being restored.

The following factory settings are restored to default: water hardness, standby time, display

brightness, sound, temperature, front illumination, profiles.

Removing and inserting the brew group

Go to www.philips.com/coffee-care for detailed video instructions on how to remove, insert and

clean the brew group.

Removing the brew group from the machine

1 Switch off the machine.

2 Remove the water tank and open the service door (Fig. 27).

3 Press the PUSH handle (Fig. 28) and pull at the grip of the brew group to remove it from the

machine (Fig. 29).

Reinserting the brew group

Before you slide the brew group back into the machine, make sure it is in the correct position.

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1 Check if the brew group is in the correct position. The arrow on the yellow cylinder on the side of

the brew group has to be aligned with the black arrow and N (Fig. 30).

-

If they are not aligned, push down the lever until it is in contact with the base of the brew group

(Fig. 31).

2 Slide the brew group back into the machine along the guiding rails on the sides (Fig. 32) until it

locks into position with a click (Fig. 33). Do not press the PUSH button.

3 Close the service door and place back the water tank.

Cleaning and maintenance

Regular cleaning and maintenance keeps your machine in top condition and ensures good-tasting

coffee for a long time with a steady coffee flow.

Consult the table below for a detailed description on when and how to clean all detachable parts of

the machine. You can find more detailed information and video instructions on

www.philips.com/coffee-care. See figure B for an overview of which parts can be cleaned in the

dishwasher.

Detachable parts

When to clean How to clean

Brew group Weekly Remove the brew group from the machine

(see 'Removing and inserting the brew

group'). Rinse it under the tap (see 'Cleaning

the brew group under the tap').

Monthly Clean the brew group with the Philips coffee

oil remover tablet (see 'Cleaning the brew

group with the coffee oil remover tablets').

Classic milk frother After every use First clean the milk frother while it is

attached to the machine by using the 'Quick

milk clean' program (see 'Quick cleaning the

classic milk frother'). Then remove the milk

frother from the machine and disassemble it.

Clean all parts under the tap or in the

dishwasher.

Pre-ground coffee

compartment

Check the pre-ground coffee

compartment weekly to see if it

is clogged.

Unplug the machine and remove the brew

group. Open the lid of the pre-ground coffee

compartment and insert the spoon handle

into it. Move the handle up and down until

the clogged ground coffee falls down (Fig.

34). Go to www.philips.com/coffee-care for

detailed video instructions.

Coffee grounds

container

Empty the coffee grounds

container when prompted by

the machine. Clean it weekly.

Remove the coffee grounds container while

the machine is switched on. Rinse it under

the tap with some washing-up liquid or

clean it in the dishwasher. The front panel of

the coffee grounds container (Fig. A15) is

not dishwasher-safe.

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Detachable parts When to clean How to clean

Drip tray Empty the drip tray daily or as

soon as the red 'drip tray full'

indicator pops up through the

drip tray (Fig. 35). Clean the drip

tray weekly.

Remove the drip tray (Fig. 36) and rinse it

under the tap with some washing-up liquid.

You can also clean the drip tray in the

dishwasher. The front panel of the coffee

grounds container (Fig. A15) is not

dishwasher-safe.

LatteGo After every use First clean LatteGo while it is attached to the

machine by using the 'Quick milk clean'

program (see 'Quick cleaning LatteGo'). Then

remove it from the machine and rinse it

under the tap or clean it in the dishwasher.

Lubrication of the

brew group

Every 2 months Consult the lubrication table and lubricate

the brew group with the Philips grease (see

'Lubricating the brew group').

Water tank Weekly Rinse the water tank under the tap

Machine front Weekly Clean with a non-abrasive cloth

Cleaning the brew group

Regular cleaning of the brew group prevents coffee residues from clogging up the internal circuits.

Visit www.philips.com/coffee-care for support videos on how to remove, insert and clean the brew

group.

Cleaning the brew group under the tap

1 Remove the brew group (see 'Removing and inserting the brew group').

2 Rinse the brew group thoroughly with water. Carefully clean the upper filter (Fig. 37) of the brew

group.

3 Let the brew group air-dry before you place it back. Do not dry the brew group with a cloth to

prevent fibers from collecting inside the brew group.

Cleaning the brew group with the coffee oil remover tablets

Only use Philips coffee oil remover tablets.

1 Tap the Clean icon and use the up and down arrows to select 'Brew group clean'.

2 Tap the OK icon to confirm and then follow the instructions on the screen.

Lubricating the brew group

To improve your machine's performance, we suggest that you lubricate the brew group every 2

months, to ensure that the moving parts continue to move smoothly.

1 Apply a thin layer of grease on the piston (grey part) of the brew group (Fig. 38).

2 Apply a thin layer of grease around the shaft (grey part) in the bottom of the brew group (Fig. 39).

3 Apply a thin layer of grease to the rails on both sides (Fig. 40).

Cleaning LatteGo (milk container) (specific types only)

Quick cleaning LatteGo

1 Make sure LatteGo is properly attached to the machine (Fig. 10).

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2 Place a cup under the spout.

3 Tap the Clean icon and use the up and down arrows to select the 'Quick milk clean' program.

4 Tap the OK icon to confirm and then follow the instructions on the screen to remove any milk that

may be left inside the milk system.

-

Small jets of hot water will be dispensed by the milk system.

5 Store LatteGo with the remaining milk in the fridge.

Thoroughly cleaning LatteGo

1 Remove LatteGo from the machine (Fig. 41).

2 Pour out any remaining milk.

3 Press the release button and remove the milk container from the frame of LatteGo (Fig. 42).

4 Clean all parts in the dishwasher or under the tap with lukewarm water and some washing-up

liquid.

Cleaning the classic milk frother (specific types only)

Quick cleaning the classic milk frother

1 Make sure the classic milk frother is properly attached to the machine (Fig. 13).

2 Place a cup under the spout.

3 Tap the Clean icon and use the up and down arrows to select the 'Quick milk clean' program.

4 Tap the OK icon to confirm and then follow the instructions on the screen to remove any milk that

may be left inside the milk frother.

-

Small jets of hot water will be dispensed by the milk system.

5 Clean the milk frother with a damp cloth.

Daily cleaning of the classic milk frother

1 Let the milk frother cool down completely.

2 Tilt the milk frother to the left and remove the metal part and the silicone part (Fig. 43).

3 Disassemble the three parts (Fig. 44) and rinse them with fresh water or clean them in the

dishwasher.

4 Reassemble the three milk frother parts and reattach the milk frother to the machine.

AquaClean water filter

Your machine is AquaClean enabled. You can place the AquaClean water filter in the water tank to

preserve the taste of your coffee. It also diminishes the need for descaling by reducing limescale

build-up in your machine. You can purchase an AquaClean water filter from your local retailer, from

authorized service centers or online at www.philips.com/parts-and-accessories.

AquaClean filter status indication

When the AquaClean is active, the status of the AquaClean filter is always visible on the screen as a

percentage.

-

If the status of the AquaClean filter is 10% or less, the screen shows a message for 2 seconds each

time you switch on the machine. This message advises you to buy a new filter.

-

If the status of the filter is 0%, the machine asks you to replace the AquaClean filter every time you

switch on the machine.

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Activating the AquaClean water filter (5 min.)

The machine does not automatically detect that a filter has been placed in the water tank.

Therefore you need to activate each new AquaClean water filter that you install in the 'Clean' menu.

When the machine stops showing the filter activation message, you can still activate an AquaClean

water filter, but you will need to descale the machine first.

Your machine has to be completely limescale-free before you start using the AquaClean water

filter.

Before activating the AquaClean water filter, it has to be prepared by soaking it in water as described

below. If you don't do this, air might be drawn into the machine instead of water, which makes a lot of

noise and prevents the machine from being able to brew coffee.

1 Tap the 'Clean' icon and use the up and down arrows to select 'AquaClean'.

2 Tap the OK icon to confirm.

3 Tap the OK icon again when the activation screen appears. Follow the instructions on the screen.

4 Shake the filter for about 5 seconds (Fig. 45).

5 Immerse the filter upside down in a jug with cold water and shake/press it (Fig. 46).

6 Insert the filter vertically onto the filter connection in the water tank. Press it down to the lowest

possible point (Fig. 47).

7 Fill the water tank with fresh water and place it back into the machine.

8 If attached, remove the LatteGo (specific types only).

9 Place a bowl under the hot water spout/milk frother.

10 Press the start/stop button to start the activation process.

11 Hot water will be dispensed from the hot water spout/milk frother during 1 minute.

12 The filter is now successfully activated.

Replacing the AquaClean water filter (5 min.)

After 95 liters of water have flowed through the filter, the filter will cease to work. The AquaClean

status indicator drops to 0% to remind you to replace the filter. As long as the AquaClean status

indicator is shown on the display you can replace the filter without having to descale the machine first.

If you do not replace the AquaClean water filter in time, the AquaClean indicator goes out after some

time. In that case you can still replace the filter but you first need to descale the machine.

When the AquaClean status indicator drops to 0% or when the machine reminds you to replace the

AquaClean filter:

1 take out the old AquaClean water filter.

2 install a new filter and activate it as described in chapter 'Activating the AquaClean water filter (5

min.)'.

Replace the AquaClean water filter at least every 3 months, even if the machine does not yet

indicate that replacement is required.

Descaling procedure (30 min.)

Please use Philips descaler only. Under no circumstances should you use a descaler based on sulfuric

acid, hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the water circuit in your

machine and not dissolve the limescale properly. Not using the Philips descaler will void your

warranty. Failure to descale the appliance will also void your warranty. You can buy Philips descaling

solution in the online shop at www.philips.com/coffee-care.

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When the machine needs descaling, a message appears on the display.

1 Touch the clean icon on the user interface and select 'Descaling' in the menu.

2 Follow the instructions on the screen.

3 If attached, remove LatteGo or the milk frother.

4 Remove the drip tray and the coffee grounds container, empty them and put them back into place.

5 Remove the water tank and empty it. Then remove the AquaClean water filter.

6 Pour the whole bottle of Philips descaler in the water tank and then fill it with water up to the Calc

/ Clean indication (Fig. 48). Then place it back into the machine.

7 Place a large container (1.5 l) under the coffee dispensing spout and the water spout.

8 Press the start/stop button to start the descaling procedure. The descaling procedure lasts

approximately 30 minutes and consists of a descaling cycle and a rinsing cycle.

9 Wait until the machine stops dispensing water. Refill the water tank when the message appears on

the display. The descaling procedure is finished when the machine stops dispensing water.

10 Install and activate a new AquaClean water filter in the water tank.

-

When the descaling procedure is finished, the machine reminds you to install the new

AquaClean filter (see 'Replacing the AquaClean water filter (5 min.)').

Tip: Using the AquaClean filter reduces the need for descaling!

What to do if the descaling procedure is interrupted

You can exit the descaling procedure by pressing the on/off button on the control panel. If the

descaling procedure is interrupted before it is completely finished, do the following:

1 Empty and rinse the water tank thoroughly.

2 Fill the water tank with fresh water up to the Calc / Clean level indication and switch the machine

back on. The machine will heat up and perform an automatic rinsing cycle.

3 Before brewing any drinks, perform a manual rinsing cycle. To perform a manual rinsing cycle, first

dispense half a water tank of hot water by repeatedly selecting the hot water function and then

brew 2 cups of pre-ground coffee without adding ground coffee.

If the descaling procedure was not completed, the machine will require another descaling

procedure as soon as possible.

Ordering accessories

To clean and descale the machine, only use the Philips maintenance products. These products can be

purchased from your local retailer, from the authorized service centers or online at

www.philips.com/parts-and-accessories. To find a full list of spare parts online, enter the model

number of your machine. You can find the model number on the inside of the service door.

Maintenance products and type numbers:

-

Descaling solution CA6700

-

AquaClean water filter CA6903

-

Brew group grease HD5061

-

Coffee oil remover tablets CA6704

Brita-filters are not compatible with this machine.

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Troubleshooting

This chapter summarizes the most common problems you could encounter with the machine. Support

videos and a complete list of frequently asked questions are available on www.philips.com/coffee-

care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For

contact details, see the warranty leaflet.

Warning icons

Warning

icon

Solution

The 'water tank empty' icon pops up on the display.

-

The water tank is almost empty. Fill the water tank with fresh water to the

maximum level indication.

-

The water tank is not in place. Place back the water tank.

The 'add beans' icons pops up on the display.

-

Fill the bean hopper with coffee beans.

The 'empty coffee ground container' icon pops up on the display.

-

The coffee grounds container is full. Remove and empty the coffee grounds

container while the machine is switched on. Wait 5 seconds before you place it

back.

The 'insert brew group' icon pops up on the display.

-

The brew group is not in place or not placed correctly. Remove the brew group

and make sure it is locked into place. See chapter 'Removing and inserting the

brew group' for step-by-step instructions.

Error codes

Below you find a list of the error codes showing problems that you can solve yourself. Video

instructions are available on www.philips.com/coffee-care. If another error code appears, please

contact the Philips Consumer Care Center in your country. For contact details, see the warranty leaflet.

Error

code

Problem Possible solution

01 The coffee funnel is

clogged.

Switch off the machine and unplug it. Remove the brew group.

Then open the lid of the pre-ground coffee compartment and

insert the spoon handle. Move the handle up and down until

the clogged ground coffee falls down. Visit

www.philips.com/coffee-care for detailed video instructions.

03 The brew group is dirty

or not well-greased.

Switch off the machine. Rinse the brew group with fresh water,

let it air-dry and then lubricate it. Consult chapter 'Cleaning the

brew group' or visit www.philips.com/coffee-care for detailed

video instructions. Then switch the machine on again.

04 The brew group is not

positioned correctly.

Switch off the machine. Remove the brew group and reinsert it.

Make sure that the brew group is in the correct position before

you insert it. Consult chapter 'Handling the brew group or visit

www.philips.com/coffee-care for detailed video instructions.

Then switch the machine on again.

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Error

code

Problem Possible solution

05 There is air in the water

circuit.

Restart the machine by switching it off and on again. If this

works, dispense 2-3 cups of hot water. Descale the machine if

you have not done so for a longer period of time.

The AquaClean filter

was not prepared

properly before

installation or it is

clogged.

Remove the AquaClean filter and try again to brew a coffee. If

this works, make sure that the AquaClean filter is prepared

properly before you place it back. Put the AquaClean filter

back into the water tank. If this still does not work, the filter

might be clogged and needs to be replaced.

11 Machine needs to

adjust to room

temperature

Allow some time for the machine to adjust from

transport/outdoor temperature to room temperature. Switch

off the machine for 30 minutes and switch it on again. If this

does not work, contact the Consumer Care Center in your

country. For contact details, see the warranty leaflet.

14 The machine is

overheated.

Switch the machine off and switch it back on again after 30

minutes.

Troubleshooting table

This chapter summarizes the most common problems you could encounter with the machine. Support

videos and a complete list of frequently asked questions are available on www.philips.com/coffee-

care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For

contact details, see the warranty leaflet.

Problem

Cause Solution

There are some coffee

residues inside my new

coffee machine.

This machine has been tested

with coffee.

Although it has been carefully cleaned,

there may be some coffee residues left.

However, the machine is absolutely

new.

The drip tray fills up

quickly / there is always

some water in the drip

tray.

This is normal. The machine

uses water to rinse the internal

circuit and brew group. Some

water flows through the internal

system directly into the drip

tray.

Empty the drip tray daily or as soon as

the red 'drip tray full' indicator pops up

through the drip tray cover. Tip: place a

cup under the dispensing spout to

collect rinsing water that comes out of

it.

The 'empty coffee

grounds container' icon

remains on.

You emptied the coffee grounds

container while the machine

was switched off, or placed it

back too fast.

Always empty the coffee grounds

container while the machine is switched

on. Remove the coffee grounds

container, wait at least 5 sec. and then

insert it again.

The machine prompts to

empty the coffee

grounds container even

though the container is

not full.

The machine did not reset the

counter the last time you

emptied the coffee grounds

container.

Always wait approx. 5 seconds when

you place back the coffee grounds

container. In this way the coffee

grounds counter will be reset to zero

and the number of coffee pucks is

counted correctly.

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Problem Cause Solution

Always empty the coffee grounds

container while the machine is switched

on. If you empty the coffee grounds

container when the machine is switched

off, the coffee grounds counter won't

reset.

The coffee grounds

container is too full and

the 'empty coffee

grounds container' icon

did not appear on the

display.

You removed the drip tray

without emptying the grounds

container.

When you remove the drip tray, also

empty the coffee grounds container

even if it contains only a few coffee

pucks. This ensures that the coffee

pucks counter is reset to zero and that

the number of coffee pucks is counted

correctly.

I cannot remove the

brew group.

The brew group is not in the

correct position.

Reset the machine in the following way:

close the service door and place back

the water tank. Switch the machine off

and back on again and wait for the

lights in the drinks icons to come on. Try

again to remove the brew group. See

chapter 'Removing and inserting the

brew group' for step by step

instructions.

I cannot insert the brew

group.

The brew group is not in the

correct position.

Reset the machine in the following way:

close the service door and place back

the water tank. Leave the brew group

out. Switch the machine off and unplug

it. Wait for 30 sec. and then plug the

machine back in and switch it on and

wait for the lights in the drinks icons to

come on. Then put the brew group in

the correct position and reinsert it into

the machine. See chapter 'Removing

and inserting the brew group' for step

by step instructions.

The coffee is watery. The brew group is dirty or needs

to be lubricated.

Remove the brew group (see 'Removing

the brew group from the machine'),

rinse it under the tap and leave it to dry.

Then lubricate the moving parts (see

'Lubricating the brew group').

The machine is performing its

self-adjustment procedure. This

procedure is started

automatically when you use the

machine for the first time, when

you change to another type of

coffee beans or after a long

period of non-use.

Brew 5 cups of coffee initially to allow

the machine to complete its self-

adjustment procedure.

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Philips EP4321/50R1 Manuel utilisateur

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