12
Sleep mode
If the device is not operated (no button push) for 60 minutes, it will enter sleep mode (low power state).
The Power bar LEDs are off. To return to READY mode, press any button or remove/replace the mains
cord. On wake-up the device will follow the standard “power on” procedure (power bars will light up
completely once).
Step 4: Your Treatment Schedule
For optimal results, Silk·expert should be used once a week for 12 weeks to ensure all hair follicles are
treated.
After the initial treatment phase (12 weekly treatments), we recommend the device is used once a month,
or as required, to maintain results.
Step 5: Switching Off the Device
When the treatment is finished, unplug the device from the power supply, and the electrical outlet. Refer to
section 9 for details of how best to look after your Silk·expert.
9 Cleaning, Maintenance and Storage
After treatment, always switch off Silk·expert by unplugging the power supply from the device and the
electrical outlet.
After use, the handset, the skin tone sensors (2) and the treatment window (1) should be inspected for
damage and wiped down with a dry, lint free cloth. If any marks or black spots are seen, then it is best to
clean them off straight away after treatment.
NEVER use water or other cleaning fluids, as these can damage the device leading to a potential safety hazard.
WARNING: The glass filter (10) can get hot during use. DO NOT touch or clean the filter for at least 5
minutes after use to allow it to cool down.
To ensure maximum performance of your Silk·expert, it is particularly important to keep the removable
front and reflector (9) free from dirt, hair or other debris.
To aid in the cleaning of this part, the front section (9) is removable. Once removed, it can be cleaned with
a slightly damp cloth. Always ensure the removable front is completely dry before re-fitting to the device.
Grip the sides of the front section (9) and pull away from the device. Once cleaned, replace it ensuring it is
fully inserted. It will only fit one way. Do not force it.
Store the device in a cool, dry place. Make sure that the treatment window and skin tone sensors are
protected from damage.
Regularly check the device (including cords) for visible signs of damage. In case of damage or cracks,
stop using the device.
Travelling With the Device
The power supply unit is universal and will work with all commonly encountered mains supplies. Providing
you have a suitable adaptor for the mains power cable plug, the device will operate as normal.
Troubleshooting
Problem Solution
Power bars do not light up when treatment window
is placed on the skin.
Make sure the device is connected to an electrical
outlet and in Ready mode.
Ensure both skin tone sensors are in full contact
with the skin. If needed, move the device in a way
that both skin tone sensors get skin contact.
The device doesn’t work on small areas. Both skin tone sensors must be in contact with the
skin. If the area to be treated is too small or
curved, no valid skin tone can be read and the
device cannot be activated. Reposition the device
to ensure both sensors make contact with the skin.
On the power bar, only the first LED illuminates
red.
Invalid skin tone reading. Your skin is too dark.
For safety reasons, the device cannot be activated.
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