Global Teck Worldwide RSC Labs Duduo | Dual-Channel Dashcam Mode d'emploi

duDuo e1

Dual channel dashcam

User Manual

Table of Contents

Page

Box Contents............................................... 1

Camera Overview......................................... 2-3

Installation.................................................. 4-7

Insert memory card

Attach mount to Camera

Installing the Front Camera

Remove Lens Protection Film (Front)

Installing the Rear Camera

Remove Lens Protection Film (Rear)

Connect Dual Channel Cable

Connect Power Cable

Connect Rear Camera Cable

Organize the wirings

Connect Power Adapter

Adjust Camera Angle

Camera Operation....................................... 8-9

Button Usage & Operation

Initial Camera Setup

Using the Camera........................................ 10-11

Powering On / Off

Loop Recording

Emergency le protection

Parking Surveillance Mode

Enable Screen Saver Manually

Enable/Disable Audio Recording

Retrieving your videos

Firmware Update

Camera Settings ......................................... 12-13

Frequently Asked Questions (FAQ) .............. 14-15

Notice......................................................... 16-17

FCC Statement

Warranty

Contact

Box Contents

duDuo e1

Front Camera

Suction Cup Mount

for Front Camera

Rear Camera CableCar Power Adapter

3M Adhesive Tape

for Rear Camera

1

duDuo e1

Rear Camera

Camera Overview

2

Front View

Speaker

Microphone

Camera Lens

Top View

Bottom View

Power/LCD Off

Reset

Power Port

HD Out

Front Camera

Camera Overview

3

Back View

microSD

Card Slot

Menu/Return

Down /

Microphone Mute

Up /

Switch Screen

Status LED

OK /

Protect File / Snapshot

Front View

Top View

3M Adhesive

Tape Mount

Rear Camera

Lens

Rear Camera

Cable Connection

Rear Camera

Installation

4

1. Insert memory card

Insert a microSD memory card into the memory

card slot located on the left side of the LCD screen.

Be aware of the orientation shown in the picture

located on the right. (Electrical contacts of the

memory card should be facing the LCD display side

of the camera, with the notches of microSD card

facing up.) When the memory card is successfully

inserted, you will hear a ‘clicking’ sound.

**A Class 10, 8GB or above microSD memory card is required. The camera

supports up to 128GB of memory capacity. (Memory card not included.)

2. Attach mount to camera

Align and position mount connector with the

groved notch located at the top of the camera.

Push mount in the direction towards the LCD side.

Ensure the mount is securely attached before

installing camera.

3. Install the front camera

Find a suitable location on your windshield to install

the camera. We recommend placing the camera

behind the rear view mirror while not obstructing

your view when driving.

Clean the windshield using water or alcohol and

wipe clean with a lint-free cloth before installing.

Ensure the suction mount is clean before installing

to windshield. Rotate the locking knob on the mount

clockwise until it clicks. After that, the camera is

securely mounted on the windshield.

Installation

5

5. Install the rear camera

Locate a suitable position on your rear windshield

to install the rear camera. We recommend placing

the camera at the top-centered position for the best

results.

Clean the rear windshield using water or alcohol,

and wipe clean with a lint-free cloth.

Peel off the protection lm from the 3M adhesive

pad and attach the mount on the rear windshield.

4. Remove Lens Protection Film (Front)

Remove the Protection lm from the Front

Camera’s lens. For best video recording results,

please try to avoid touching the camera lens with

ngers, as ngerprints and/or oil may degrade

image quality.

6. Remove Lens Protection Film (Rear)

Remove the Protection lm from the Rear Camera’s

lens. For best video recording results, please

avoid touching the camera lens with ngers, as

ngerprints and/or oil may degrade image quality.

Installation

6

7. Connect Dual Channel Cable

The dual channel cable consists of 3 separate

plugs. The rst is a microUSB male plug “labelled

B” that has two joined cables in Y-split form. The

second plug is a microUSB female port. The third

plug is an angled microUSB plug for the Rear

Camera. Please plug the microUSB with the two

joined cables into the Front Camera’s USB Port.

8. Connect Power Cable

Connect the microUSB male plug from the Power

Adapter supplied into the female microUSB port on

the Dual Channel cable.

9. Connect Rear Camera Cable

Connect the angled microUSB male plug of

the Dual Channel cable into the Rear Camera’s

microUSB port.

10. Organize the wires

Hide the power cable by tucking the cable into the

space between the seams of the vehicle headliner

and the top of the windshield. Route the power

cable down from one side of the windshield along

the A pillar trim and route the Rear Camera cable

down from the other side of the vehicle. We

recommend routing the cables on separate sides

due to the thickness of the wires if routed together.

Professional installation is recommended.

Installation

7

Power Cable

Rear Camera Cable

Power ON the camera by starting your vehicle. The

camera will automatically power on upon receiving

power from the cigarette lighter port. After the

initial setup, use the live view on the LCD screen to

adjust the camera angle and settings.

Please ensure vehicle is started and running in a

well ventilated space.

11. Connect Power Adapter

Power on the camera by starting your vehicle. The

camera will automatically power on upon receiving

power from the cigarette lighter port. After the

initial setup, use the live view on the LCD screen to

adjust and obtain the preferred camera angle.

12. Adjust Camera Angle

Camera Operation

8

Button usage and operation

The camera is primarily operated and controlled using the buttons located at the

right side of the camera. Depending on the current mode of operation, the function

of the buttons will change accordingly. Listed below, is a chart of how each button

operates in different camera modes;

Recording Mode

Button Action

Access Menu Settings

Switch camera display

Microphone On/Off

Manual File Lock / Take Snapshot

Menu Settings

Button Action

Back to previous page

Up

Down

Conrm

Playback Mode

Button Action

Stop Playback

Rewind

Fast Forward

Pause

Camera Operation

9

Initial Camera Setup

Upon powering up the camera for the rst time, you will need to complete the initial

setup process;

Upon completion of initial setup, the camera will enter normal video recording

mode.

1. Select a Language

2. Setting Time & Date

Using the camera

10

Powering On / Off

The camera is designed to automatically power on when it receives power from the

car power adapter. A start-up sound will be played when the camera has started

successfully.

Automatic: When the camera is ON, simply turn OFF the engine or unplug the power

cable and the camera will switch OFF automatically.

Manual: Switching the camera OFF manually is required for vehicles where the

vehicle’s power socket provides continuous power after the engine is turned OFF. To

turn the power off manually, press and hold the power button for at least 3 seconds

until the camera is powered off.

To turn the camera on manually, press and hold the power button for at least 3

seconds.

Loop Recording

Default: 3 Minutes

The loop recording function allows the camera to continuously record video footage

to the memory card. When there is insufcient space on the memory card, loop

recording will automatically overwrite the oldest non-protected le on the memory

card and replace with a new recording.

The available settings of 1/3/5 minute intervals allows you to set the length of each

recorded video le.

Emergency le protection

Default: Low

When the G-sensor is activated due to a collision impact, the footage currently

recorded will be automatically locked to avoid being overwritten by loop recording.

Adjust the G-sensor level of the camera to the appropriate setting based on your

driving area and preference.

Parking Surveillance Mode

Default: Off

When Parking Mode has been turned on, the Dash Cam enters standby mode when

the vehicle has been turned OFF (typically, ignition OFF).

Should physical movement of the vehicle be detected, the Dash Cam will power on

and start recording a 30 second protected video. If no further physical movement is

detected, the camera will return to standby mode. If physical movement is detected

again, subsequently the camera will continue to record normally, i.e. driving

resumes.

Using the camera

11

Retrieving your videos

Retrieving using a PC/Mac:

Connect the camera to a computer using a micro USB cable (Cable not included).

The camera will automatically turn on, and the computer will detect a “removable

disk”, similar to connecting a USB type Flash Drive on your computer.

Navigate to the corresponding folder to access video recordings;

Recording Type Folder Location

Normal Recording \VIDEO

Emergency Protected \EMERGENCY

Photo Snapshot \PHOTO

Firmware Upgrade

Step 1: Download latest rmware from our ofcial website, unzip the le.

Step 2: Copy & Paste/drag & drop the extracted .bin le to the root of the Micro SD

card.

Step 3: Insert the Micro SD card into the camera’s card slot once the transfer is

completed.

Step 4: Connect the camera into a power source and then turn the camera ON.

Step 5: The LED indicator will start ashing to conrm the update’s progress.

Step 6: Once the upgrade is completed, the camera will automatically reboot.

Step 7: To verify the installed rmware version, access the ‘Version’ tab on the

mobile app.

Step 8: Before using the camera, please reformat the memory card using the mobile

app.

Please Note:

• To ensure a stable rmware upgrade, we recommend formatting the memory card

prior to the upgrade process.

• DO NOT unplug or power-off the camera during a rmware upgrade process, as it

may cause irrepairable damage to the camera.

Enable Screen Saver Manually

To manually enable screen saver, press the Power button once and the screen will

turn off, while the camera is still recording video. Press any button on the camera to

deactivate Screen Saver.

Enable/Disable Audio Recording

Audio recording can be enabled/disabled by pressing the “DOWN” button while the

camera is in video recording mode. An icon with a disabled microphone will appear

at the top right corner of the screen, conrming audio recording has been disabled.

Camera Settings

12

Video/Setup/Playback Menu

Change video recording resolution

Default: 1080P 30FPS

With a total of 3 pages of Menus, each sub page contains up to 3 different settings.

To change a setting, use the up/down arrow keys to navigate to the desired option

and press the OK button for selection. Please refer to examples shown below;

Change length of loop video segments

Default: 3 Minutes

Adjust exposure level for different light

conditions Default: 0

Toggle Audio Recording

Default: On

Change bump sensor sensitivity level

Default: Low

Enable/Disable Custom License Plate

stamping

Enable/Disable Parking Surveillence Mode

Default: 0ff

Rotate/Image Flip Front Camera Recording

Default: Off

Rotate/Image Flip Rear Camera Recording

Default: Off

Enable/Disable Time & Date stamping

Enable/Disable Model Number stamping

Video Menu

Camera Settings

13

Setup Menu

Erase all les stored on Memory Card

Change Time & Date of Camera

Change Camera display language

Change Picture-in-Picture settings

Enable/Disable Screen Saver Mode

Default: Off

Adjust LCD screen brightness

Enable/Disable Device audible keypress

Adjust camera’s anti-ickering frequency

Default: 60Hz

Restore to Factory Default Settings

Display System Info such as Firmware version

Playback Menu

Access Normal Recording video list

Access Event Recording video list

Access Event Photo Snapshot list

FAQ

What happens when my memory card is full?

The RSC duDuo e1 allows its user to congure the length of each video segment

(Available intervals are at 1, 3, and 5 minutes) When the memory card is full, the

earlier recorded videos will be overwritten, except for those which are protected by a

manual le lock or G-Sensor Emergency lock.

What kind of memory card can I use with the dash cam?

The dashcam requires a microSDHC/microSDXC memory card with a minimum rated

speed of Class 10 / UHS-I or above. The following SD card brands have been tested

and are compatible with our cameras: ADATA, Kingston, Patriot, and Transcend

(8GB-64GB max and must be rated class 10 or higher). Others may work, however,

these are the brands we have tested extensively in-house.

Incompatible Cards

We are unable to recommend SanDisk or Samsung branded memory cards because

after a short period of time they often become incompatible and cause disruption in

the operation of the dashcam.

The suction cup mount will not stay on my windshield.

Ensure that the protective cover (plastic lm) has been removed from the suction

pad. Ensure that the locking lever is fully open when the mount is pushed on to the

windshield and then close the lever. Make sure that the glass is smooth and clean.

Do not mount to an surface that has any non-smooth effect or paint.

I cannot insert the MicroSD card.

MicroSD card are very small and require delicate use. Align the card with the

diagram shown on the dash camera and insert the card until you feel a slight spring

resistance. You then need to push the card using your nger nail until you hear a

click sound and feel a small latch. Release pressure and the card will stay retained

within the device. Use the edge of a small coin if you have difculty.

I cannot remove the MicroSD card.

With the card previously installed, you now need to push the card further inwards

slightly, using your nger nail, until you hear and feel a small latch. Use the edge

of a small coin if you have difculty. Release pressure and the card will spring out

sufciently for you to take hold of it.

The screen blanks after a few minutes.

The screen saver mode has been set to ON. Change settings to OFF if required.

Default setting is off.

The battery will not charge.

Ensure the Dash Cam is connected to a reliable power source and that the supplied

Car Power Cable is being used, with the Power LED lit.

14

FAQ

I get the message “SD Card Error. Please format SD card” on screen.

The SD card has been formatted in another device and the Cluster Size is not

compatible. There may also be an error on the card. Use the Setup option to re-

format the SD card from within the Dash Cam.

I get the message “Memory Card Full” on screen.

The SD card has become full as there may be too many protected les which will not

be deleted to allow for further recording to take place. Delete unnecessary les or

perform a full FORMAT upon the SD card from within the camera’s Setup Menu.

Mass Storage function does not work.

The Mass storage function will work on both Windows and Mac. Restart the PC, as

this may be required for the necessary driver to be loaded correctly. Disconnect and

reconnect the Dash Cam.

Video les cannot be played.

The video les from the duDuo e1 are saved in .MOV format, and may not be

compatible with your PC if suitable playback software is not installed.

Video Image is blurred.

Please remove the protective lens cover (if it is not yet removed), clean the camera

lens using a soft cloth, and cleaning the windshield may improve video image

quality.

Video has no sound.

Ensure that “Microphone” setting is turned ON within the Settings.

The front camera feels very hot. Is this normal?

Due to the camera’s metal construction, the camera may be hot to touch after a

prolonged exposure to direct sunlight. Please pay extra attention when touching the

front camera during hot weather season.

15

Notice

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Caution:

Any changes or modications to this device not explicitly approved by manufacturer

could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference, and (2)

this device must accept any interference received, including interference that may

cause undesired operation.

RSC Labs Inc. declares that this Radio-Frequency peripheral is in compliance with

the essential requirements and other relevant provisions of Directive 1999/5/EC.

16

Notice

Warranty

This RSC product is warranted by RSC LABS to be free from defects in material and

workmanship for one (1) year from the date of purchase. PROOF OF PURCHASE IS

REQUIRED TO OBTAIN WARRANTY SERVICE.

During this period if this product is found to be defective in material or

workmanship, RSC LABS or one of its authorized service facilities will at its option,

either repair or replace this Product without charge, subject to the following

conditions, limitations and exclusions:

1. This warranty extends to the original consumer purchaser only and is not

assignable or transferable.

2. This warranty shall not apply to any Product which has been subjected to misuse,

abuse, negligence, alteration or accident, or has had its serial number altered or

removed.

3. This warranty does not apply to any defects or damage directly or indirectly

caused by or resulting from the use of unauthorized replacement parts and/or

service performed by unauthorized personnel.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE PROVIDED, HOWEVER, THAT IF THE

DISCLAIMER OF IMPLIED WARRANTIES IS INEFFECTIVE UNDER APPLICABLE LAW,

THE DURATION OF ANY IMPLIED WARRANTIES ARISING BY OPERATION OF LAW

SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE OF PURCHASE OR SUCH

LONGER PERIOD AS MAY BE REQUIRED BY APPLICABLE LAW.

UNDER NO CIRCUMSTANCES SHALL RSC LABS BE LIABLE FOR ANY

CONSEQUENTIAL, INCIDENTAL, SPECIAL, DIRECT, INDIRECT, EXEMPLARY OR

PUNITIVE DAMAGES RELATED TO OR ARISING OUT OF ANY BREACH OF THIS

WARRANTY OR ANY OTHER CLAIM REGARDING THIS PRODUCT, INCLUDING BUT NOT

LIMITED TO CLAIMS OF NEGLIGENCE, STRICT LIABILITY OR BREACH OF CONTRACT.

SOME PROVINCES/STATES DO NOT ALLOW (A) LIMITATIONS ON HOW LONG AN

IMPLIED WARRANTY LASTS OR (B) THE EXCLUSION OR LIMITATION OF INCIDENTAL

OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY

NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU

MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

17

Notice

In order to obtain performance of the warranty obligations, the original consumer

purchaser must return this warranty form and this RSC LABS Product together

with proof of purchase and proof of purchase date (Bill of sale) either in person or

addressed to the appropriate Service Department of RSC LABS for your product.

For dash cameras and accessories requiring repair service, please contact the RSC

LABS Service Department of your designated country using the phone or email

contacts listed in the contact section below. Please do not mail your equipment

before receiving a RMA number.

In returning this Product for repair or replacement under this warranty, the original

consumer purchaser must prepay all postage, shipping transportation, insurance

and delivery costs, and the Product must be delivered in either in its original carton

or a similar package affording an equal degree of protection. RSC LABS will not be

responsible for any loss or damage incurred in connection with the return of this

Product.

Contact

RSC LABS

9225 Leslie Street, Suite 201

Richmond Hill, ON L4B 3H6, Canada

Website: www.rsc-labs.com

Phone: 1-888-456-0772 (Toll-Free)

Email: [email protected]

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in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. IOS

is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Sony, EXMOR

and STARVIS are trademarks or registered trademarks of Sony Corporation. 3M and VHB are the worldwide trademarks or

registered trademarks of 3M. Any other trademarks on this document are for reference purposes only and belong to their

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Global Teck Worldwide RSC Labs Duduo | Dual-Channel Dashcam Mode d'emploi

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