EN
W415-1720 / D / 04.02.18
3
safety information
• This appliance is hot when operated and can
cause severe burns if contacted.
• Any changes or alterations to this appliance or
its controls can be dangerous and is prohibited.
• Do not operate appliance before reading and
understanding operating instructions. Failure
to operate appliance according to operating
instructions could cause fi re or injury.
• Before installing this appliance, contact the
local building or fi re authority and follow their
guidelines.
• This appliance must be installed by a qualifi ed installer. Never try to repair or replace any part of the
appliance unless instructions are given in this manual. All other work should be done by a trained
technician.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not operate without fully assembling all components. Do not install damaged, incomplete or substitute
components.
• Do not let the appliance become hot enough for any part to glow red.
• Risk of cuts and abrasions. Wear protective gloves, footwear and safety glasses during installation. Sheet
metal edges may be sharp.
• All wiring should be done by a qualifi ed electrician and shall be in compliance with local codes. in the
absence of local codes, use the current CSA22.1 Canadian Electric Code in Canada or the current
National Electric Code ANSI/NFPA No. 70 in the United States.
• If equipped, burning your appliance with the ash dump door ajar creates a fi re hazard that may result in
discolouration to the door, internal damage to the appliance or a house chimney fi re.
• Do not connect this appliance to a chimney fl ue serving another appliance.
• Clothing or other fl ammable material should not be placed on or near the appliance. Objects placed in
front of the appliance must be kept a minimum of 48” (121.9cm) away from the front face of the appliance.
• Due to high temperatures, the appliance should be located out of traffi c and away from furniture and
draperies.
• Even after the appliance is off, it will remain hot for an extended period of time.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• Under no circumstances should this appliance be modifi ed.
• This appliance must not be connected to a chimney fl ue pipe servicing a separate solid fuel burning
appliance.
• Do not operate the appliance with the glass door removed, cracked or broken. Replacement of the glass
should be done by a licensed or qualifi ed service person.
• Do not strike or slam shut the appliance glass door.
• Only doors / optional fronts certifi ed with the appliance are to be installed on the appliance.
• If the appliance is not properly installed, a house fi re may result. Do not expose the appliance to the
elements (ex. rain, etc.) and keep the appliance dry at all times. Wet insulation will produce an odour when
the appliance is used.
• The chimney must be sound and free of cracks. Clean your chimney a minimum of twice a year and as
required.
• Children and adults should be alerted to the hazards of high surface temperature and should stay away to
avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier
is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
• Ensure you have incorporated adequate safety measures to protect infants/toddlers from touching hot
surfaces.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the fl oor.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with
all plastic bags, these are not toys and should be kept away from children and infants.
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
!
WARNING
LA VITRE CHAUDE CAUSERA
DES BRÛLURES.
NE PAS TOUCHER LA VITRE
AVANT QU’ELLE AIT REFROIDI.
NE JAMAIS LAISSER LES
ENFANTS TOUCHER LA VITRE.
!
AVERTISSEMENT
• Do not start a fi re with chemicals or fl uids such as gasoline, engine oil, etc.
• Your appliance requires periodic maintenance and cleaning. Failure to maintain your appliance may lead to smoke
spillage in your home.
• Ashes must be disposed in a metal container with a tight lid and placed on a non-combustible surface well
away from the home or structure until completely cool.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage
to decorations, a T.V. or other electronic components.
For wood appliances:
• Lower emissions generally result when burning air dried seasoned hardwoods, as compared to softwoods
or too green or freshly cut hardwoods. Burning wet unseasoned wood can cause excessive creosote
accumulation. When this is ignited it can cause a chimney fi re that may result in a serious house fi re.
• This appliance is designed to burn natural wood only. Do not burn trash or garbage, lawn clippings /
waste, rubber, waste petroleum products, paints or paint thinners / solvents, plastic, materials containing
asbestos, construction debris, railroad ties or treated wood, manure or animal remains, salt water driftwood
or salted materials, unseasoned wood, coal, charcoal, coloured paper, gift wrapping, cardboard, plywood or
particleboard. Burning these materials may result in release of toxic fumes or render the appliance ineffective
and cause smoke.
• Burn wood directly on the fi rebricks. Do not elevate grate or otherwise raise the fi re.
• Do not store wood within appliance installation clearances or within the space required for re-fueling and
ash removal.
• If equipped, the catalyst must be installed and in good working order. It is recommended that the catalyst
is inspected at least three times per heating season.
For pellet appliances:
• It is imperative that the control compartments, burners and circulating blower and its passageway in the
appliance and venting system are kept clean. The appliance and its venting system should be inspected
before use and at least annually by a qualifi ed service person. More frequent cleaning may be required due
to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and free
from combustible materials, gasoline and other fl ammable vapors and liquids.
• Do not use this appliance if any part has been under water. Immediately call a qualifi ed service technician
to inspect the appliance and to replace any part of the control system and any gas control which has been
under water.
• The heater is designed and approved for pelletized wood fuel only. Any other type of fuel burned in this
heater will void the warranty and safety listing. Do not burn trash or garbage, lawn clippings / waste, rubber,
waste petroleum products, paints or paint thinners / solvents, plastic, materials containing asbestos,
construction debris, railroad ties or treated wood, manure or animal remains, salt water driftwood or salted
materials, unseasoned wood, coloured paper, cardboard, plywood or particleboard.
Burning these materials
may result in release of toxic fumes or render the appliance ineffective and cause smoke.
• The exhaust system must be completely straight and properly installed. It is recommended that the
pellet vent joints be sealed with a minimum 500°F (260°C) silicone sealant. Install according to the vent
manufacturer’s instructions.
• During a power outage this appliance will not operate. If a power outage does occur, check the appliance for
smoke spillage and open a window if any smoke spills into the room.
• Keep foreign objects out of the hopper.
• Disconnect the power cord before performing any maintenance. NOTE: Turning the pellet feed to “OFF”
does not disconnect all power to the heater.
• At no point should you use fi rewood or fi relogs in this appliance. The use of which could cause a house fi re.
• This appliance must be connected to a standard 115 V, 60Hz grounded electrical outlet. Do not use an
adapter plug or sever the grounding prong. Do not route the electrical cord underneath, in front of, or over
the appliance.
• When installed in a mobile home, the appliance must be bolted to the fl oor, have outside air, and NOT BE
INSTALLED IN THE BEDROOM (per H.U.D. requirements). Check with local building offi cials.
• The exhaust system should be checked and cleaned once a year minimum for any build-up of soot or
creosote.
• This heater becomes very hot, you MUST wear heat resistant gloves when cleaning or handling this
appliance.
CALIFORNIA PROP 65 WARNING:
Use of this product may produce smoke which contains
chemicals known to the State of California to cause
cancer, birth defects, or other reproductive harm.
Do not use makeshift compromises during installation.
Do not block or restrict air, grille or louvre openings! Do
not add a hood.
Burning your appliance with the door open or ajar creates a fire hazard that may result in a house and/or
chimney fire.
All venting connections must be in compliance with the chimney manufacturers installation instructions.
Clearances referred to throughout this manual are the minimum requirements.
Your appliance must be installed in accordance with all national and local building code standards and
the standard of Chimney and Appliances, Vents and Solid Fuel Burning Appliances NFPA #211. Consult
the authority having jurisdiction (such as municipal building department, fire department, fire prevention
bureau, etc.) to determine the need to obtain a permit. If you are in doubt about the proper installation for
your situation, contact your dealer or local building or fire official. The manufacturer does not guarantee
that this appliance and its options will completely heat your entire home.
Expansion / contraction noises during heating up and cooling down cycles are normal and to be
expected.
It is recommended that in all cases, the appliance be secured to the floor. Use the pallet packing brackets
to accomplish this.
THE NZ5000 HAS BEEN EPA QUALIFIED.